Handbrake Stopped Working Reliably

dwiercioch · Post by **dwiercioch** » Thu Mar 07, 2024 4:10 pm

Thanks again for hanging with me.

I'm in the middle of a longer stress test with prime 95 while I watch temps with HWinfo. Just to be sure, I also reset the bios to optimized defaults (but I think that's what it was before). In case you're wondering, handbrake still failed after the bios reset.

I ran a lot of tests with handbrake yesterday and I'm not sure which ones had the threads=1 setting. I tried looking in the handbrake logs and did a search for "threads" but didn't find anything. I'll try again once I complete this stress test (which may last for hours). I'm mainly monitoring the temperature or a system crash if it's unstable.

dwiercioch · Post by **dwiercioch** » Thu Mar 07, 2024 4:25 pm

In the meantime, I found this in the Windows Application log when I tried running the latest version of handbrake this morning:

Faulting application name: HandBrake.Worker.exe, version: 1.7.3.0, time stamp: 0x656f0000
Faulting module name: hb.DLL, version: 0.0.0.0, time stamp: 0x65c7ff2e
Exception code: 0xc0000005
Fault offset: 0x0000000001251943
Faulting process id: 0x0x4DAC
Faulting application start time: 0x0x1DA70A42A6F3DAE
Faulting application path: C:\Program Files\HandBrake\HandBrake.Worker.exe
Faulting module path: C:\Program Files\HandBrake\hb.DLL
Report Id: 1a6c7f51-8818-46f7-b216-4f8b4a004ddc
Faulting package full name:
Faulting package-relative application ID:

I don't know if this is of any help to the developers.

dwiercioch · Post by **dwiercioch** » Thu Mar 07, 2024 5:13 pm

Update. Still running prime95 stress test.

But while running, I thought I'd simply make the load that much more stressful by running the latest version of handbrake at the same time. And so far, it seems to be working! I just completed one file that it was consistently aborting with yesterday and it ran to completion - about a 20-minute job. I am having it run another even longer job right now (while prime95 continues to run), and so far it is about 15% thru without a hiccup with another 35 mins to go.

What does that tell us? Should I run a more comprehensive memory test? Previously I had run the free version of the memory test without springing for the $50 version.

rollin_eng · Post by **rollin_eng** » Thu Mar 07, 2024 5:17 pm

Can you please post your log from a completed encode.

Post by **s55** » Thu Mar 07, 2024 5:32 pm

I don't know if this is of any help to the developers.

It's not.

What does that tell us? Should I run a more comprehensive memory test? Previously I had run the free version of the memory test without springing for the $50 version.

Don't waste your money. It seems like the memory is fine.

How many different sources have you tried at this point? MakeMKV is well known for being reliable and producing clean files and it's unusual to see HB choke on files it produces

dwiercioch · Post by **dwiercioch** » Thu Mar 07, 2024 6:02 pm

Update. The second 35-minute conversion also worked perfectly. Both of these cases are with Prime95 running in the background at full bore.

Here are the logs form the last two successfully completed runs which took place while Prime 95 was running.

15 minute run:
HandBrake 1.7.3 (2024021000)
OS: Microsoft Windows NT 10.0.22631.0
CPU: Intel(R) Core(TM) i9-14900K
Ram: 65299 MB,
GPU Information:
Intel(R) UHD Graphics 770 - 31.0.101.4577
NVIDIA GeForce RTX 4070 SUPER - 31.0.15.5152
Screen: 3072x1728
Temp Dir: C:\Users\dwier\AppData\Local\Temp\
Install Dir: C:\Program Files\HandBrake\
Data Dir: C:\Users\dwier\AppData\Roaming\HandBrake

-------------------------------------------

# Starting Encode ...

[08:42:52] base preset: Dan's New Default Preset
[08:42:52] Remote Process started with Process ID: 31624 using port: 8037. Max Allowed Instances: 1
[08:42:52] Worker: Starting HandBrake Engine ...
[08:42:52] Worker: Parent Process Id 25464
[08:42:52] Worker: Starting Web Server on port 8037 ...
[08:42:52] Worker: Starting Listener: 1
[08:42:52] Worker: Server Started
[08:42:52] Worker: Disconnected worker monitoring enabled!
[08:42:52] Compile-time hardening features are enabled
[08:42:52] nvenc: version 12.2 is available
[08:42:52] nvdec: is available
[08:42:53] CUDA Version: 8.9
[08:42:53] vcn: not available on this system
[08:42:54] qsv: is available on this system
[08:42:54] hb_init: starting libhb thread
[08:42:54] Starting work at: Thu Mar 07 08:42:54 2024
[08:42:54] 1 job(s) to process
[08:42:54] json job:
{
"Audio": {
"AudioList": [
{
"Bitrate": 160,
"DRC": 0,
"Encoder": "av_aac",
"Gain": 0,
"Mixdown": 1,
"NormalizeMixLevel": false,
"Samplerate": 0,
"Name": "Mono",
"Track": 0,
"DitherMethod": 0
},
{
"Bitrate": 640,
"DRC": 0,
"Encoder": "ac3",
"Gain": 0,
"Mixdown": 1,
"NormalizeMixLevel": false,
"Samplerate": 0,
"Name": "Mono",
"Track": 0,
"DitherMethod": 0
}
],
"CopyMask": [
"copy:aac",
"copy:ac3",
"copy:dtshd",
"copy:dts",
"copy:mp3",
"copy:truehd",
"copy:flac",
"copy:eac3"
],
"FallbackEncoder": "ac3"
},
"Destination": {
"ChapterList": [
{
"Name": "Chapter 1"
},
{
"Name": "Chapter 2"
},
{
"Name": "Chapter 3"
},
{
"Name": "Chapter 4"
},
{
"Name": "Chapter 5"
},
{
"Name": "Chapter 6"
},
{
"Name": "Chapter 7"
},
{
"Name": "Chapter 8"
},
{
"Name": "Chapter 9"
},
{
"Name": "Chapter 10"
},
{
"Name": "Chapter 11"
},
{
"Name": "Chapter 12"
},
{
"Name": "Chapter 13"
}
],
"ChapterMarkers": true,
"AlignAVStart": true,
"File": "E:\\A Tale Of Autumn T00-110-44(1).mp4",
"Options": {
"IpodAtom": false,
"Optimize": false
},
"Mux": "av_mp4"
},
"Filters": {
"FilterList": [
{
"ID": 5,
"Settings": {
"mode": "7"
}
},
{
"ID": 4,
"Settings": {
"block-height": "16",
"block-thresh": "40",
"block-width": "16",
"filter-mode": "2",
"mode": "3",
"motion-thresh": "1",
"spatial-metric": "2",
"spatial-thresh": "1"
}
},
{
"ID": 19,
"Settings": {
"crop-bottom": "0",
"crop-left": "0",
"crop-right": "0",
"crop-top": "0",
"height": "1080",
"width": "1920"
}
},
{
"ID": 10,
"Settings": {
"mode": "0"
}
}
]
},
"PAR": {
"Num": 1,
"Den": 1
},
"Metadata": {},
"SequenceID": 0,
"Source": {
"Angle": 1,
"Range": {
"Type": "chapter",
"Start": 1,
"End": 13
},
"Title": 1,
"Path": "E:\\Video\\A TALE OF AUTUMN\\A TALE OF AUTUMN_t00.mkv",
"HWDecode": 6
},
"Subtitle": {
"Search": {
"Burn": false,
"Default": false,
"Enable": false,
"Forced": false
},
"SubtitleList": [
{
"Burn": true,
"Default": false,
"Forced": false,
"ID": 1,
"Offset": 0,
"Track": 0
}
]
},
"Video": {
"Encoder": "x264",
"Level": "4.0",
"MultiPass": false,
"Turbo": false,
"ColorMatrixCode": 0,
"Options": "",
"Preset": "medium",
"Profile": "high",
"Quality": 23,
"QSV": {
"Decode": false
},
"HardwareDecode": 0
}
}
[08:42:54] CPU: Intel(R) Core(TM) i9-14900K
[08:42:54] - logical processor count: 32
[08:42:54] Intel Quick Sync Video support: yes, gpu list: 1
[08:42:54] Intel Quick Sync Video integrated adapter with index 1
[08:42:54] Impl mfx-gen library path: C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_effe9612081e9042\libmfx64-gen.dll
[08:42:54] - Intel Media SDK hardware: API 2.9 (minimum: 1.3)
[08:42:54] - Decode support: h264 hevc (8bit: yes, 10bit: yes) av1 (8bit: yes, 10bit: yes)
[08:42:54] - H.264 encoder: yes
[08:42:54] - preferred implementation: hardware (2) via D3D11
[08:42:54] - capabilities (hardware): lowpower breftype icq vsinfo chromalocinfo opt1 opt2+mbbrc+extbrc+trellis+repeatpps+ib_adapt+nmpslice
[08:42:54] - H.265 encoder: yes (8bit: yes, 10bit: yes)
[08:42:54] - preferred implementation: hardware (2) via D3D11
[08:42:54] - capabilities (hardware): lowpower bpyramid icq vsinfo masteringinfo cllinfo opt1
[08:42:54] - AV1 encoder: no
[08:42:54] hb_scan: path=E:\Video\A TALE OF AUTUMN\A TALE OF AUTUMN_t00.mkv, title_index=1
Input #0, matroska,webm, from 'E:\Video\A TALE OF AUTUMN\A TALE OF AUTUMN_t00.mkv':
Metadata:
title : A TALE OF AUTUMN
encoder : libmakemkv v1.17.6 (1.3.10/1.5.2) win(x64-release)
creation_time : 2024-03-05T18:44:30.000000Z
Duration: 01:51:46.95, start: 0.000000, bitrate: 36238 kb/s
Chapters:
Chapter #0:0: start 0.000000, end 360.610250
Metadata:
title : Chapter 01
Chapter #0:1: start 360.610250, end 729.687292
Metadata:
title : Chapter 02
Chapter #0:2: start 729.687292, end 1078.786042
Metadata:
title : Chapter 03
Chapter #0:3: start 1078.786042, end 1535.116917
Metadata:
title : Chapter 04
Chapter #0:4: start 1535.116917, end 2203.659792
Metadata:
title : Chapter 05
Chapter #0:5: start 2203.659792, end 2709.957250
Metadata:
title : Chapter 06
Chapter #0:6: start 2709.957250, end 3456.035917
Metadata:
title : Chapter 07
Chapter #0:7: start 3456.035917, end 4213.417542
Metadata:
title : Chapter 08
Chapter #0:8: start 4213.417542, end 4851.179667
Metadata:
title : Chapter 09
Chapter #0:9: start 4851.179667, end 5322.275292
Metadata:
title : Chapter 10
Chapter #0:10: start 5322.275292, end 5988.899583
Metadata:
title : Chapter 11
Chapter #0:11: start 5988.899583, end 6509.961792
Metadata:
title : Chapter 12
Chapter #0:12: start 6509.961792, end 6706.950250
Metadata:
title : Chapter 13
Stream #0:0(eng): Video: h264 (High), yuv420p(progressive), 1920x1080 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 1k tbn
Metadata:
BPS-eng : 35048387
DURATION-eng : 01:51:46.950250000
NUMBER_OF_FRAMES-eng: 160806
NUMBER_OF_BYTES-eng: 29383473081
SOURCE_ID-eng : 001011
_STATISTICS_WRITING_APP-eng: MakeMKV v1.17.6 win(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2024-03-05 18:44:30
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
Stream #0:1(fra): Audio: pcm_s24le, 48000 Hz, 1 channels, s32 (24 bit), 1152 kb/s (default)
Metadata:
title : Mono
BPS-eng : 1152000
DURATION-eng : 01:51:46.950000000
NUMBER_OF_FRAMES-eng: 201209
NUMBER_OF_BYTES-eng: 965800800
SOURCE_ID-eng : 001100
_STATISTICS_WRITING_APP-eng: MakeMKV v1.17.6 win(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2024-03-05 18:44:30
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
Stream #0:2(eng): Subtitle: hdmv_pgs_subtitle
Metadata:
BPS-eng : 35873
DURATION-eng : 01:48:34.362020833
NUMBER_OF_FRAMES-eng: 3058
NUMBER_OF_BYTES-eng: 29211893
SOURCE_ID-eng : 001200
_STATISTICS_WRITING_APP-eng: MakeMKV v1.17.6 win(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2024-03-05 18:44:30
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
[08:42:54] scan: decoding previews for title 1
[08:42:54] scan: audio 0x1: pcm_s24le, rate=48000Hz, bitrate=1152000 Francais (pcm_s24le, 1.0 ch, 1152 kbps)
[08:42:56] using container PAR 1:1
[08:42:56] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 0/0/222/220, aspect 16:9, PAR 1:1, color profile: 1-1-1, chroma location: left
[08:42:56] scan: supported video decoders: avcodec qsv
[08:42:56] libhb: scan thread found 1 valid title(s)
[08:42:56] Starting Task: Encoding Pass
[08:42:56] work: skipping crop/scale filter
[08:42:56] work: track 1, dithering not supported by codec
[08:42:56] work: track 2, dithering not supported by codec
[08:42:56] job configuration:
[08:42:56] * source
[08:42:56] + E:\Video\A TALE OF AUTUMN\A TALE OF AUTUMN_t00.mkv
[08:42:56] + title 1, chapter(s) 1 to 13
[08:42:56] + container: matroska,webm
[08:42:56] + data rate: 36238 kbps
[08:42:56] * destination
[08:42:56] + E:\A Tale Of Autumn T00-110-44(1).mp4
[08:42:56] + container: MPEG-4 (libavformat)
[08:42:56] + align initial A/V stream timestamps
[08:42:56] + chapter markers
[08:42:56] * video track
[08:42:56] + decoder: h264 8-bit (yuv420p)
[08:42:56] + filters
[08:42:56] + Comb Detect (mode=3:spatial-metric=2:motion-thresh=1:spatial-thresh=1:filter-mode=2:block-thresh=40:block-width=16:block-height=16)
[08:42:56] + Decomb (mode=39)
[08:42:56] + Framerate Shaper (mode=0)
[08:42:56] + frame rate: same as source (around 23.976 fps)
[08:42:56] + Subtitle renderer ()
[08:42:56] + Output geometry
[08:42:56] + storage dimensions: 1920 x 1080
[08:42:56] + pixel aspect ratio: 1 : 1
[08:42:56] + display dimensions: 1920 x 1080
[08:42:56] + encoder: H.264 (libx264)
[08:42:56] + preset: medium
[08:42:56] + profile: high
[08:42:56] + level: 4.0
[08:42:56] + quality: 23.00 (RF)
[08:42:56] + color profile: 1-1-1
[08:42:56] + chroma location: left
[08:42:56] * subtitle track 1, English (PGS) (track 0, id 0x2, Picture) -> Render/Burn-in
[08:42:56] * audio track 1
[08:42:56] + name: Mono
[08:42:56] + decoder: Francais (pcm_s24le, 1.0 ch, 1152 kbps) (track 1, id 0x1)
[08:42:56] + bitrate: 1152 kbps, samplerate: 48000 Hz
[08:42:56] + mixdown: Mono
[08:42:56] + encoder: AAC (libavcodec)
[08:42:56] + bitrate: 160 kbps, samplerate: 48000 Hz
[08:42:56] * audio track 2
[08:42:56] + name: Mono
[08:42:56] + decoder: Francais (pcm_s24le, 1.0 ch, 1152 kbps) (track 1, id 0x1)
[08:42:56] + bitrate: 1152 kbps, samplerate: 48000 Hz
[08:42:56] + mixdown: Mono
[08:42:56] + encoder: AC3 (libavcodec)
[08:42:56] + bitrate: 640 kbps, samplerate: 48000 Hz
[08:42:56] sync: expecting 160805 video frames
[08:42:56] encx264: min-keyint: 24, keyint: 240
[08:42:56] encx264: encoding at constant RF 23.000000
[08:42:56] encx264: unparsed options: level=4.0:vbv-bufsize=31250:vbv-maxrate=25000
x264 [info]: using SAR=1/1
x264 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX FMA3 BMI2 AVX2 UnalignedStack
x264 [info]: profile High, level 4.0, 4:2:0, 8-bit
[08:42:56] sync: first pts video is 0
[08:42:56] sync: "Chapter 1" (1) at frame 1 time 0
[08:42:56] sync: first pts audio 0x1 is 0
[08:42:56] sync: first pts audio 0x1 is 0
[08:43:06] sync: first pts subtitle 0x2 is 6272550
[08:43:59] sync: "Chapter 2" (2) at frame 8649 time 32462430
[08:45:10] sync: "Chapter 3" (3) at frame 17498 time 65679363
[08:46:18] sync: "Chapter 4" (4) at frame 25869 time 97102005
[08:47:43] sync: "Chapter 5" (5) at frame 36807 time 138160522
[08:49:46] sync: "Chapter 6" (6) at frame 52836 time 198329381
[08:51:20] sync: "Chapter 7" (7) at frame 64978 time 243907413
[08:53:29] sync: "Chapter 8" (8) at frame 82863 time 311043232
[08:55:51] sync: "Chapter 9" (9) at frame 101022 time 379207578
[08:57:55] sync: "Chapter 10" (10) at frame 116313 time 436606170
[08:59:23] sync: "Chapter 11" (11) at frame 127610 time 479012283
[09:01:25] sync: "Chapter 12" (12) at frame 143591 time 539000962
[09:03:03] sync: "Chapter 13" (13) at frame 156084 time 585896561
[09:03:38] reader: done. 1 scr changes
[09:03:38] work: average encoding speed for job is 129.445282 fps
[09:03:38] comb detect: heavy 362 | light 1998 | uncombed 158446 | total 160806
[09:03:39] decomb: deinterlaced 362 | blended 1998 | unfiltered 158446 | total 160806
[09:03:39] vfr: 160806 frames output, 0 dropped
[09:03:39] vfr: lost time: 0 (0 frames)
[09:03:39] vfr: gained time: 0 (0 frames) (0 not accounted for)
[09:03:39] pcm_s24le-decoder done: 201209 frames, 0 decoder errors
[09:03:39] pcm_s24le-decoder done: 201209 frames, 0 decoder errors
[09:03:39] h264-decoder done: 160806 frames, 0 decoder errors
[09:03:39] sync: got 160806 frames, 160805 expected
[09:03:39] sync: framerate min 23.976 fps, max 23.976 fps, avg 23.976 fps
x264 [info]: frame I:1039 Avg QP:20.93 size:158217
x264 [info]: frame P:44795 Avg QP:24.06 size: 42974
x264 [info]: frame B:114972 Avg QP:25.98 size: 12836
x264 [info]: consecutive B-frames: 4.1% 1.1% 1.7% 93.0%
x264 [info]: mb I I16..4: 9.9% 78.9% 11.2%
x264 [info]: mb P I16..4: 1.1% 5.5% 0.8% P16..4: 34.0% 11.5% 8.4% 0.0% 0.0% skip:38.8%
x264 [info]: mb B I16..4: 0.2% 0.6% 0.0% B16..8: 36.4% 2.9% 0.7% direct: 2.1% skip:57.1% L0:46.1% L1:49.4% BI: 4.5%
x264 [info]: 8x8 transform intra:75.5% inter:70.9%
x264 [info]: coded y,uvDC,uvAC intra: 73.8% 70.8% 34.4% inter: 15.5% 15.5% 0.6%
x264 [info]: i16 v,h,dc,p: 37% 12% 18% 32%
x264 [info]: i8 v,h,dc,ddl,ddr,vr,hd,vl,hu: 17% 11% 31% 5% 7% 7% 7% 7% 7%
x264 [info]: i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 23% 13% 18% 7% 10% 9% 8% 7% 6%
x264 [info]: i8c dc,h,v,p: 60% 15% 20% 5%
x264 [info]: Weighted P-Frames: Y:0.7% UV:0.2%
x264 [info]: ref P L0: 49.3% 16.5% 25.3% 8.8% 0.0%
x264 [info]: ref B L0: 84.0% 12.6% 3.4%
x264 [info]: ref B L1: 94.5% 5.5%
x264 [info]: kb/s:4252.49
[09:03:39] mux: track 0, 160806 frames, 3565107333 bytes, 4252.41 kbps, fifo 1024
[09:03:39] mux: track 1, 314389 frames, 133112676 bytes, 158.77 kbps, fifo 2048
[09:03:39] mux: track 2, 209592 frames, 536555520 bytes, 640.00 kbps, fifo 2048
[09:03:39] Finished work at: Thu Mar 07 09:03:39 2024
[09:03:39] libhb: work result = 0

# Job Completed!

And here's from the 35 minute job:
HandBrake 1.7.3 (2024021000)
OS: Microsoft Windows NT 10.0.22631.0
CPU: Intel(R) Core(TM) i9-14900K
Ram: 65299 MB,
GPU Information:
Intel(R) UHD Graphics 770 - 31.0.101.4577
NVIDIA GeForce RTX 4070 SUPER - 31.0.15.5152
Screen: 3072x1728
Temp Dir: C:\Users\dwier\AppData\Local\Temp\
Install Dir: C:\Program Files\HandBrake\
Data Dir: C:\Users\dwier\AppData\Roaming\HandBrake

-------------------------------------------

# Starting Encode ...

[09:06:45] base preset: Dan's New Default Preset
[09:06:45] Remote Process started with Process ID: 20916 using port: 8037. Max Allowed Instances: 1
[09:06:45] Worker: Starting HandBrake Engine ...
[09:06:45] Worker: Parent Process Id 25464
[09:06:45] Worker: Starting Web Server on port 8037 ...
[09:06:45] Worker: Starting Listener: 1
[09:06:45] Worker: Server Started
[09:06:45] Worker: Disconnected worker monitoring enabled!
[09:06:45] Compile-time hardening features are enabled
[09:06:45] nvenc: version 12.2 is available
[09:06:45] nvdec: is available
[09:06:46] CUDA Version: 8.9
[09:06:46] vcn: not available on this system
[09:06:47] qsv: is available on this system
[09:06:47] hb_init: starting libhb thread
[09:06:47] Starting work at: Thu Mar 07 09:06:47 2024
[09:06:47] 1 job(s) to process
[09:06:47] json job:
{
"Audio": {
"AudioList": [
{
"Bitrate": 160,
"DRC": 0,
"Encoder": "av_aac",
"Gain": 0,
"Mixdown": 1,
"NormalizeMixLevel": false,
"Samplerate": 0,
"Name": "Mono",
"Track": 0,
"DitherMethod": 0
},
{
"Bitrate": 640,
"DRC": 0,
"Encoder": "ac3",
"Gain": 0,
"Mixdown": 1,
"NormalizeMixLevel": false,
"Samplerate": 0,
"Name": "Mono",
"Track": 0,
"DitherMethod": 0
}
],
"CopyMask": [
"copy:aac",
"copy:ac3",
"copy:dtshd",
"copy:dts",
"copy:mp3",
"copy:truehd",
"copy:flac",
"copy:eac3"
],
"FallbackEncoder": "ac3"
},
"Destination": {
"ChapterList": [
{
"Name": "Chapter 1"
},
{
"Name": "Chapter 2"
},
{
"Name": "Chapter 3"
},
{
"Name": "Chapter 4"
},
{
"Name": "Chapter 5"
},
{
"Name": "Chapter 6"
},
{
"Name": "Chapter 7"
},
{
"Name": "Chapter 8"
},
{
"Name": "Chapter 9"
},
{
"Name": "Chapter 10"
},
{
"Name": "Chapter 11"
},
{
"Name": "Chapter 12"
},
{
"Name": "Chapter 13"
}
],
"ChapterMarkers": true,
"AlignAVStart": true,
"File": "E:\\A Tale Of Springtime T00-106-43.mp4",
"Options": {
"IpodAtom": false,
"Optimize": false
},
"Mux": "av_mp4"
},
"Filters": {
"FilterList": [
{
"ID": 5,
"Settings": {
"mode": "7"
}
},
{
"ID": 4,
"Settings": {
"block-height": "16",
"block-thresh": "40",
"block-width": "16",
"filter-mode": "2",
"mode": "3",
"motion-thresh": "1",
"spatial-metric": "2",
"spatial-thresh": "1"
}
},
{
"ID": 19,
"Settings": {
"crop-bottom": "0",
"crop-left": "0",
"crop-right": "0",
"crop-top": "0",
"height": "1080",
"width": "1920"
}
},
{
"ID": 10,
"Settings": {
"mode": "0"
}
}
]
},
"PAR": {
"Num": 1,
"Den": 1
},
"Metadata": {},
"SequenceID": 0,
"Source": {
"Angle": 1,
"Range": {
"Type": "chapter",
"Start": 1,
"End": 13
},
"Title": 1,
"Path": "E:\\Video\\A TALE OF SPRINGTIME\\A TALE OF SPRINGTIME_t00.mkv",
"HWDecode": 6
},
"Subtitle": {
"Search": {
"Burn": false,
"Default": false,
"Enable": false,
"Forced": false
},
"SubtitleList": [
{
"Burn": true,
"Default": false,
"Forced": false,
"ID": 1,
"Offset": 0,
"Track": 0
}
]
},
"Video": {
"Encoder": "x264",
"Level": "4.0",
"MultiPass": false,
"Turbo": false,
"ColorMatrixCode": 0,
"Options": "",
"Preset": "medium",
"Profile": "high",
"Quality": 23,
"QSV": {
"Decode": false
},
"HardwareDecode": 0
}
}
[09:06:47] CPU: Intel(R) Core(TM) i9-14900K
[09:06:47] - logical processor count: 32
[09:06:47] Intel Quick Sync Video support: yes, gpu list: 1
[09:06:47] Intel Quick Sync Video integrated adapter with index 1
[09:06:47] Impl mfx-gen library path: C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_effe9612081e9042\libmfx64-gen.dll
[09:06:47] - Intel Media SDK hardware: API 2.9 (minimum: 1.3)
[09:06:47] - Decode support: h264 hevc (8bit: yes, 10bit: yes) av1 (8bit: yes, 10bit: yes)
[09:06:47] - H.264 encoder: yes
[09:06:47] - preferred implementation: hardware (2) via D3D11
[09:06:47] - capabilities (hardware): lowpower breftype icq vsinfo chromalocinfo opt1 opt2+mbbrc+extbrc+trellis+repeatpps+ib_adapt+nmpslice
[09:06:47] - H.265 encoder: yes (8bit: yes, 10bit: yes)
[09:06:47] - preferred implementation: hardware (2) via D3D11
[09:06:47] - capabilities (hardware): lowpower bpyramid icq vsinfo masteringinfo cllinfo opt1
[09:06:47] - AV1 encoder: no
[09:06:47] hb_scan: path=E:\Video\A TALE OF SPRINGTIME\A TALE OF SPRINGTIME_t00.mkv, title_index=1
Input #0, matroska,webm, from 'E:\Video\A TALE OF SPRINGTIME\A TALE OF SPRINGTIME_t00.mkv':
Metadata:
title : A TALE OF SPRINGTIME
encoder : libmakemkv v1.17.6 (1.3.10/1.5.2) win(x64-release)
creation_time : 2024-03-05T14:57:27.000000Z
Duration: 01:47:28.78, start: 0.000000, bitrate: 35743 kb/s
Chapters:
Chapter #0:0: start 0.000000, end 555.555000
Metadata:
title : Chapter 01
Chapter #0:1: start 555.555000, end 1085.501083
Metadata:
title : Chapter 02
Chapter #0:2: start 1085.501083, end 1710.083375
Metadata:
title : Chapter 03
Chapter #0:3: start 1710.083375, end 2063.811750
Metadata:
title : Chapter 04
Chapter #0:4: start 2063.811750, end 2296.794500
Metadata:
title : Chapter 05
Chapter #0:5: start 2296.794500, end 2741.196792
Metadata:
title : Chapter 06
Chapter #0:6: start 2741.196792, end 3206.870333
Metadata:
title : Chapter 07
Chapter #0:7: start 3206.870333, end 3719.257208
Metadata:
title : Chapter 08
Chapter #0:8: start 3719.257208, end 4036.073708
Metadata:
title : Chapter 09
Chapter #0:9: start 4036.073708, end 4413.909500
Metadata:
title : Chapter 10
Chapter #0:10: start 4413.909500, end 5060.221833
Metadata:
title : Chapter 11
Chapter #0:11: start 5060.221833, end 5752.997250
Metadata:
title : Chapter 12
Chapter #0:12: start 5752.997250, end 6448.775667
Metadata:
title : Chapter 13
Stream #0:0(eng): Video: h264 (High), yuv420p(progressive), 1920x1080 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 1k tbn
Metadata:
BPS-eng : 34550165
DURATION-eng : 01:47:28.775666666
NUMBER_OF_FRAMES-eng: 154616
NUMBER_OF_BYTES-eng: 27850780546
SOURCE_ID-eng : 001011
_STATISTICS_WRITING_APP-eng: MakeMKV v1.17.6 win(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2024-03-05 14:57:27
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
Stream #0:1(fra): Audio: pcm_s24le, 48000 Hz, 1 channels, s32 (24 bit), 1152 kb/s (default)
Metadata:
title : Mono
BPS-eng : 1152000
DURATION-eng : 01:47:28.775000000
NUMBER_OF_FRAMES-eng: 193464
NUMBER_OF_BYTES-eng: 928623600
SOURCE_ID-eng : 001100
_STATISTICS_WRITING_APP-eng: MakeMKV v1.17.6 win(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2024-03-05 14:57:27
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
Stream #0:2(eng): Subtitle: hdmv_pgs_subtitle
Metadata:
BPS-eng : 38222
DURATION-eng : 01:45:02.650520833
NUMBER_OF_FRAMES-eng: 3062
NUMBER_OF_BYTES-eng: 30112770
SOURCE_ID-eng : 001200
_STATISTICS_WRITING_APP-eng: MakeMKV v1.17.6 win(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2024-03-05 14:57:27
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
[09:06:47] scan: decoding previews for title 1
[09:06:47] scan: audio 0x1: pcm_s24le, rate=48000Hz, bitrate=1152000 Francais (pcm_s24le, 1.0 ch, 1152 kbps)
[09:06:48] using container PAR 1:1
[09:06:48] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 0/0/60/62, aspect 16:9, PAR 1:1, color profile: 1-1-1, chroma location: left
[09:06:48] scan: supported video decoders: avcodec qsv
[09:06:48] libhb: scan thread found 1 valid title(s)
[09:06:48] Starting Task: Encoding Pass
[09:06:48] work: skipping crop/scale filter
[09:06:48] work: track 1, dithering not supported by codec
[09:06:48] work: track 2, dithering not supported by codec
[09:06:48] job configuration:
[09:06:48] * source
[09:06:48] + E:\Video\A TALE OF SPRINGTIME\A TALE OF SPRINGTIME_t00.mkv
[09:06:48] + title 1, chapter(s) 1 to 13
[09:06:48] + container: matroska,webm
[09:06:48] + data rate: 35743 kbps
[09:06:48] * destination
[09:06:48] + E:\A Tale Of Springtime T00-106-43.mp4
[09:06:48] + container: MPEG-4 (libavformat)
[09:06:48] + align initial A/V stream timestamps
[09:06:48] + chapter markers
[09:06:48] * video track
[09:06:48] + decoder: h264 8-bit (yuv420p)
[09:06:48] + filters
[09:06:48] + Comb Detect (mode=3:spatial-metric=2:motion-thresh=1:spatial-thresh=1:filter-mode=2:block-thresh=40:block-width=16:block-height=16)
[09:06:48] + Decomb (mode=39)
[09:06:48] + Framerate Shaper (mode=0)
[09:06:48] + frame rate: same as source (around 23.976 fps)
[09:06:48] + Subtitle renderer ()
[09:06:48] + Output geometry
[09:06:48] + storage dimensions: 1920 x 1080
[09:06:48] + pixel aspect ratio: 1 : 1
[09:06:48] + display dimensions: 1920 x 1080
[09:06:48] + encoder: H.264 (libx264)
[09:06:48] + preset: medium
[09:06:48] + profile: high
[09:06:48] + level: 4.0
[09:06:48] + quality: 23.00 (RF)
[09:06:48] + color profile: 1-1-1
[09:06:48] + chroma location: left
[09:06:48] * subtitle track 1, English (PGS) (track 0, id 0x2, Picture) -> Render/Burn-in
[09:06:48] * audio track 1
[09:06:48] + name: Mono
[09:06:48] + decoder: Francais (pcm_s24le, 1.0 ch, 1152 kbps) (track 1, id 0x1)
[09:06:48] + bitrate: 1152 kbps, samplerate: 48000 Hz
[09:06:48] + mixdown: Mono
[09:06:48] + encoder: AAC (libavcodec)
[09:06:48] + bitrate: 160 kbps, samplerate: 48000 Hz
[09:06:48] * audio track 2
[09:06:48] + name: Mono
[09:06:48] + decoder: Francais (pcm_s24le, 1.0 ch, 1152 kbps) (track 1, id 0x1)
[09:06:48] + bitrate: 1152 kbps, samplerate: 48000 Hz
[09:06:48] + mixdown: Mono
[09:06:48] + encoder: AC3 (libavcodec)
[09:06:48] + bitrate: 640 kbps, samplerate: 48000 Hz
[09:06:48] sync: expecting 154615 video frames
[09:06:48] encx264: min-keyint: 24, keyint: 240
[09:06:48] encx264: encoding at constant RF 23.000000
[09:06:48] encx264: unparsed options: level=4.0:vbv-bufsize=31250:vbv-maxrate=25000
x264 [info]: using SAR=1/1
x264 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX FMA3 BMI2 AVX2 UnalignedStack
x264 [info]: profile High, level 4.0, 4:2:0, 8-bit
[09:06:49] sync: first pts video is 0
[09:06:49] sync: "Chapter 1" (1) at frame 1 time 0
[09:06:49] sync: first pts audio 0x1 is 0
[09:06:49] sync: first pts audio 0x1 is 0
[09:06:51] sync: first pts subtitle 0x2 is 2680200
[09:10:22] sync: "Chapter 2" (2) at frame 13321 time 49999950
[09:13:46] sync: "Chapter 3" (3) at frame 26029 time 97702605
[09:18:18] sync: "Chapter 4" (4) at frame 41004 time 153915011
[09:21:09] sync: "Chapter 5" (5) at frame 49483 time 185743057
[09:23:04] sync: "Chapter 6" (6) at frame 55069 time 206711505
[09:24:35] sync: "Chapter 7" (7) at frame 65724 time 246707711
[09:26:23] sync: "Chapter 8" (8) at frame 76892 time 288629591
[09:30:26] sync: "Chapter 9" (9) at frame 89177 time 334744410
[09:31:32] sync: "Chapter 10" (10) at frame 96770 time 363246633
[09:32:50] sync: "Chapter 11" (11) at frame 105829 time 397251855
[09:34:56] sync: "Chapter 12" (12) at frame 121325 time 455419965
[09:40:21] sync: "Chapter 13" (13) at frame 137938 time 517781013
[09:46:56] reader: done. 1 scr changes
[09:46:57] work: average encoding speed for job is 64.188240 fps
[09:46:57] comb detect: heavy 94 | light 2800 | uncombed 151722 | total 154616
[09:46:57] decomb: deinterlaced 94 | blended 2800 | unfiltered 151722 | total 154616
[09:46:57] vfr: 154616 frames output, 0 dropped
[09:46:57] vfr: lost time: 0 (0 frames)
[09:46:57] vfr: gained time: 0 (0 frames) (0 not accounted for)
[09:46:57] pcm_s24le-decoder done: 193464 frames, 0 decoder errors
[09:46:57] pcm_s24le-decoder done: 193464 frames, 0 decoder errors
[09:46:57] h264-decoder done: 154616 frames, 0 decoder errors
[09:46:57] sync: got 154616 frames, 154615 expected
[09:46:57] sync: framerate min 23.976 fps, max 23.976 fps, avg 23.976 fps
x264 [info]: frame I:1014 Avg QP:22.08 size:214358
x264 [info]: frame P:46679 Avg QP:25.00 size: 73649
x264 [info]: frame B:106923 Avg QP:26.41 size: 34308
x264 [info]: consecutive B-frames: 7.6% 0.4% 0.8% 91.2%
x264 [info]: mb I I16..4: 7.9% 76.7% 15.3%
x264 [info]: mb P I16..4: 1.5% 7.0% 0.8% P16..4: 45.4% 17.9% 12.3% 0.0% 0.0% skip:15.0%
x264 [info]: mb B I16..4: 0.2% 1.8% 0.0% B16..8: 50.3% 4.1% 0.8% direct: 7.9% skip:34.7% L0:48.2% L1:47.4% BI: 4.4%
x264 [info]: 8x8 transform intra:78.6% inter:48.4%
x264 [info]: coded y,uvDC,uvAC intra: 90.2% 88.9% 67.2% inter: 34.0% 35.6% 3.4%
x264 [info]: i16 v,h,dc,p: 29% 9% 29% 33%
x264 [info]: i8 v,h,dc,ddl,ddr,vr,hd,vl,hu: 16% 9% 48% 4% 5% 5% 4% 5% 5%
x264 [info]: i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 21% 11% 27% 7% 8% 8% 7% 6% 6%
x264 [info]: i8c dc,h,v,p: 68% 12% 17% 3%
x264 [info]: Weighted P-Frames: Y:1.7% UV:0.3%
x264 [info]: ref P L0: 42.1% 13.8% 31.4% 12.5% 0.2%
x264 [info]: ref B L0: 75.5% 19.3% 5.2%
x264 [info]: ref B L1: 91.1% 8.9%
x264 [info]: kb/s:9085.12
[09:46:58] mux: track 0, 154616 frames, 7323442100 bytes, 9085.00 kbps, fifo 1024
[09:46:58] mux: track 1, 302287 frames, 127315999 bytes, 157.94 kbps, fifo 2048
[09:46:58] mux: track 2, 201524 frames, 515901440 bytes, 640.00 kbps, fifo 2048
[09:46:58] Finished work at: Thu Mar 07 09:46:58 2024
[09:46:58] libhb: work result = 0

# Job Completed!

That's pretty weird. I hope the answer is that I don't have to run Prime95 simultaneously with handbrake to get handbrake to work.

So maybe Prime95 is changing the allocation of resources enough that handbrake now works? It would be helpful if we knew a little more detail about why handbrake worker is dying.

In the meantime, the only thing I can think of is to work with Gigabyte and, among other things, make sure I have all the latest motherboard drivers? Something else?

I'm going to stop Prime 95 and retest, but I wanted to post this result first while I can still get to it.

dwiercioch · Post by **dwiercioch** » Thu Mar 07, 2024 6:20 pm

Stopped Prime95 and restarted the last successful job with handbrake. It seemed to be going ok, but I didn't let it finish. Instead I rebooted my machine and then reran handbrake. This time it failed after a few mins. It was trying to convert the same exact file as the 35 minute one that worked when Prime 95 was running in the background. Here's the log:

HandBrake 1.7.3 (2024021000)
OS: Microsoft Windows NT 10.0.22631.0
CPU: Intel(R) Core(TM) i9-14900K
Ram: 65299 MB,
GPU Information:
Intel(R) UHD Graphics 770 - 31.0.101.4577
NVIDIA GeForce RTX 4070 SUPER - 31.0.15.5152
Screen: 3072x1728
Temp Dir: C:\Users\dwier\AppData\Local\Temp\
Install Dir: C:\Program Files\HandBrake\
Data Dir: C:\Users\dwier\AppData\Roaming\HandBrake

-------------------------------------------

# Starting Encode ...

[10:11:26] base preset: Dan's New Default Preset
[10:11:26] Remote Process started with Process ID: 6252 using port: 8037. Max Allowed Instances: 1
[10:11:27] Worker: Starting HandBrake Engine ...
[10:11:27] Worker: Parent Process Id 28560
[10:11:27] Worker: Starting Web Server on port 8037 ...
[10:11:27] Worker: Starting Listener: 1
[10:11:27] Worker: Server Started
[10:11:27] Worker: Disconnected worker monitoring enabled!
[10:11:27] Compile-time hardening features are enabled
[10:11:27] nvenc: version 12.2 is available
[10:11:27] nvdec: is available
[10:11:27] CUDA Version: 8.9
[10:11:27] vcn: not available on this system
[10:11:28] qsv: is available on this system
[10:11:28] hb_init: starting libhb thread
[10:11:28] Starting work at: Thu Mar 07 10:11:28 2024
[10:11:28] 1 job(s) to process
[10:11:28] json job:
{
"Audio": {
"AudioList": [
{
"Bitrate": 160,
"DRC": 0,
"Encoder": "av_aac",
"Gain": 0,
"Mixdown": 1,
"NormalizeMixLevel": false,
"Samplerate": 0,
"Name": "Mono",
"Track": 0,
"DitherMethod": 0
},
{
"Bitrate": 640,
"DRC": 0,
"Encoder": "ac3",
"Gain": 0,
"Mixdown": 1,
"NormalizeMixLevel": false,
"Samplerate": 0,
"Name": "Mono",
"Track": 0,
"DitherMethod": 0
}
],
"CopyMask": [
"copy:aac",
"copy:ac3",
"copy:dtshd",
"copy:dts",
"copy:mp3",
"copy:truehd",
"copy:flac",
"copy:eac3"
],
"FallbackEncoder": "ac3"
},
"Destination": {
"ChapterList": [
{
"Name": "Chapter 1"
},
{
"Name": "Chapter 2"
},
{
"Name": "Chapter 3"
},
{
"Name": "Chapter 4"
},
{
"Name": "Chapter 5"
},
{
"Name": "Chapter 6"
},
{
"Name": "Chapter 7"
},
{
"Name": "Chapter 8"
},
{
"Name": "Chapter 9"
},
{
"Name": "Chapter 10"
},
{
"Name": "Chapter 11"
},
{
"Name": "Chapter 12"
},
{
"Name": "Chapter 13"
}
],
"ChapterMarkers": true,
"AlignAVStart": true,
"File": "E:\\A Tale Of Springtime T00-106-43 - no prime95.mp4",
"Options": {
"IpodAtom": false,
"Optimize": false
},
"Mux": "av_mp4"
},
"Filters": {
"FilterList": [
{
"ID": 5,
"Settings": {
"mode": "7"
}
},
{
"ID": 4,
"Settings": {
"block-height": "16",
"block-thresh": "40",
"block-width": "16",
"filter-mode": "2",
"mode": "3",
"motion-thresh": "1",
"spatial-metric": "2",
"spatial-thresh": "1"
}
},
{
"ID": 19,
"Settings": {
"crop-bottom": "0",
"crop-left": "0",
"crop-right": "0",
"crop-top": "0",
"height": "1080",
"width": "1920"
}
},
{
"ID": 10,
"Settings": {
"mode": "0"
}
}
]
},
"PAR": {
"Num": 1,
"Den": 1
},
"Metadata": {},
"SequenceID": 0,
"Source": {
"Angle": 1,
"Range": {
"Type": "chapter",
"Start": 1,
"End": 13
},
"Title": 1,
"Path": "E:\\Video\\A TALE OF SPRINGTIME\\A TALE OF SPRINGTIME_t00.mkv",
"HWDecode": 6
},
"Subtitle": {
"Search": {
"Burn": false,
"Default": false,
"Enable": false,
"Forced": false
},
"SubtitleList": [
{
"Burn": true,
"Default": false,
"Forced": false,
"ID": 1,
"Offset": 0,
"Track": 0
}
]
},
"Video": {
"Encoder": "x264",
"Level": "4.0",
"MultiPass": false,
"Turbo": false,
"ColorMatrixCode": 0,
"Options": "",
"Preset": "medium",
"Profile": "high",
"Quality": 23,
"QSV": {
"Decode": false
},
"HardwareDecode": 0
}
}
[10:11:28] CPU: Intel(R) Core(TM) i9-14900K
[10:11:28] - logical processor count: 32
[10:11:28] Intel Quick Sync Video support: yes, gpu list: 1
[10:11:28] Intel Quick Sync Video integrated adapter with index 1
[10:11:28] Impl mfx-gen library path: C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_effe9612081e9042\libmfx64-gen.dll
[10:11:28] - Intel Media SDK hardware: API 2.9 (minimum: 1.3)
[10:11:28] - Decode support: h264 hevc (8bit: yes, 10bit: yes) av1 (8bit: yes, 10bit: yes)
[10:11:28] - H.264 encoder: yes
[10:11:28] - preferred implementation: hardware (2) via D3D11
[10:11:28] - capabilities (hardware): lowpower breftype icq vsinfo chromalocinfo opt1 opt2+mbbrc+extbrc+trellis+repeatpps+ib_adapt+nmpslice
[10:11:28] - H.265 encoder: yes (8bit: yes, 10bit: yes)
[10:11:28] - preferred implementation: hardware (2) via D3D11
[10:11:28] - capabilities (hardware): lowpower bpyramid icq vsinfo masteringinfo cllinfo opt1
[10:11:28] - AV1 encoder: no
[10:11:28] hb_scan: path=E:\Video\A TALE OF SPRINGTIME\A TALE OF SPRINGTIME_t00.mkv, title_index=1
Input #0, matroska,webm, from 'E:\Video\A TALE OF SPRINGTIME\A TALE OF SPRINGTIME_t00.mkv':
Metadata:
title : A TALE OF SPRINGTIME
encoder : libmakemkv v1.17.6 (1.3.10/1.5.2) win(x64-release)
creation_time : 2024-03-05T14:57:27.000000Z
Duration: 01:47:28.78, start: 0.000000, bitrate: 35743 kb/s
Chapters:
Chapter #0:0: start 0.000000, end 555.555000
Metadata:
title : Chapter 01
Chapter #0:1: start 555.555000, end 1085.501083
Metadata:
title : Chapter 02
Chapter #0:2: start 1085.501083, end 1710.083375
Metadata:
title : Chapter 03
Chapter #0:3: start 1710.083375, end 2063.811750
Metadata:
title : Chapter 04
Chapter #0:4: start 2063.811750, end 2296.794500
Metadata:
title : Chapter 05
Chapter #0:5: start 2296.794500, end 2741.196792
Metadata:
title : Chapter 06
Chapter #0:6: start 2741.196792, end 3206.870333
Metadata:
title : Chapter 07
Chapter #0:7: start 3206.870333, end 3719.257208
Metadata:
title : Chapter 08
Chapter #0:8: start 3719.257208, end 4036.073708
Metadata:
title : Chapter 09
Chapter #0:9: start 4036.073708, end 4413.909500
Metadata:
title : Chapter 10
Chapter #0:10: start 4413.909500, end 5060.221833
Metadata:
title : Chapter 11
Chapter #0:11: start 5060.221833, end 5752.997250
Metadata:
title : Chapter 12
Chapter #0:12: start 5752.997250, end 6448.775667
Metadata:
title : Chapter 13
Stream #0:0(eng): Video: h264 (High), yuv420p(progressive), 1920x1080 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 1k tbn
Metadata:
BPS-eng : 34550165
DURATION-eng : 01:47:28.775666666
NUMBER_OF_FRAMES-eng: 154616
NUMBER_OF_BYTES-eng: 27850780546
SOURCE_ID-eng : 001011
_STATISTICS_WRITING_APP-eng: MakeMKV v1.17.6 win(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2024-03-05 14:57:27
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
Stream #0:1(fra): Audio: pcm_s24le, 48000 Hz, 1 channels, s32 (24 bit), 1152 kb/s (default)
Metadata:
title : Mono
BPS-eng : 1152000
DURATION-eng : 01:47:28.775000000
NUMBER_OF_FRAMES-eng: 193464
NUMBER_OF_BYTES-eng: 928623600
SOURCE_ID-eng : 001100
_STATISTICS_WRITING_APP-eng: MakeMKV v1.17.6 win(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2024-03-05 14:57:27
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
Stream #0:2(eng): Subtitle: hdmv_pgs_subtitle
Metadata:
BPS-eng : 38222
DURATION-eng : 01:45:02.650520833
NUMBER_OF_FRAMES-eng: 3062
NUMBER_OF_BYTES-eng: 30112770
SOURCE_ID-eng : 001200
_STATISTICS_WRITING_APP-eng: MakeMKV v1.17.6 win(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2024-03-05 14:57:27
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
[10:11:28] scan: decoding previews for title 1
[10:11:28] scan: audio 0x1: pcm_s24le, rate=48000Hz, bitrate=1152000 Francais (pcm_s24le, 1.0 ch, 1152 kbps)
[10:11:29] using container PAR 1:1
[10:11:29] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 0/0/60/62, aspect 16:9, PAR 1:1, color profile: 1-1-1, chroma location: left
[10:11:29] scan: supported video decoders: avcodec qsv
[10:11:29] libhb: scan thread found 1 valid title(s)
[10:11:29] Starting Task: Encoding Pass
[10:11:29] work: skipping crop/scale filter
[10:11:29] work: track 1, dithering not supported by codec
[10:11:29] work: track 2, dithering not supported by codec
[10:11:29] job configuration:
[10:11:29] * source
[10:11:29] + E:\Video\A TALE OF SPRINGTIME\A TALE OF SPRINGTIME_t00.mkv
[10:11:29] + title 1, chapter(s) 1 to 13
[10:11:29] + container: matroska,webm
[10:11:29] + data rate: 35743 kbps
[10:11:29] * destination
[10:11:29] + E:\A Tale Of Springtime T00-106-43 - no prime95.mp4
[10:11:29] + container: MPEG-4 (libavformat)
[10:11:29] + align initial A/V stream timestamps
[10:11:29] + chapter markers
[10:11:29] * video track
[10:11:29] + decoder: h264 8-bit (yuv420p)
[10:11:29] + filters
[10:11:29] + Comb Detect (mode=3:spatial-metric=2:motion-thresh=1:spatial-thresh=1:filter-mode=2:block-thresh=40:block-width=16:block-height=16)
[10:11:29] + Decomb (mode=39)
[10:11:29] + Framerate Shaper (mode=0)
[10:11:29] + frame rate: same as source (around 23.976 fps)
[10:11:29] + Subtitle renderer ()
[10:11:29] + Output geometry
[10:11:29] + storage dimensions: 1920 x 1080
[10:11:29] + pixel aspect ratio: 1 : 1
[10:11:29] + display dimensions: 1920 x 1080
[10:11:29] + encoder: H.264 (libx264)
[10:11:29] + preset: medium
[10:11:29] + profile: high
[10:11:29] + level: 4.0
[10:11:29] + quality: 23.00 (RF)
[10:11:29] + color profile: 1-1-1
[10:11:29] + chroma location: left
[10:11:29] * subtitle track 1, English (PGS) (track 0, id 0x2, Picture) -> Render/Burn-in
[10:11:29] * audio track 1
[10:11:29] + name: Mono
[10:11:29] + decoder: Francais (pcm_s24le, 1.0 ch, 1152 kbps) (track 1, id 0x1)
[10:11:29] + bitrate: 1152 kbps, samplerate: 48000 Hz
[10:11:29] + mixdown: Mono
[10:11:29] + encoder: AAC (libavcodec)
[10:11:29] + bitrate: 160 kbps, samplerate: 48000 Hz
[10:11:29] * audio track 2
[10:11:29] + name: Mono
[10:11:29] + decoder: Francais (pcm_s24le, 1.0 ch, 1152 kbps) (track 1, id 0x1)
[10:11:29] + bitrate: 1152 kbps, samplerate: 48000 Hz
[10:11:29] + mixdown: Mono
[10:11:29] + encoder: AC3 (libavcodec)
[10:11:29] + bitrate: 640 kbps, samplerate: 48000 Hz
[10:11:29] sync: expecting 154615 video frames
[10:11:29] encx264: min-keyint: 24, keyint: 240
[10:11:29] encx264: encoding at constant RF 23.000000
[10:11:29] encx264: unparsed options: level=4.0:vbv-bufsize=31250:vbv-maxrate=25000
x264 [info]: using SAR=1/1
x264 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX FMA3 BMI2 AVX2 UnalignedStack
x264 [info]: profile High, level 4.0, 4:2:0, 8-bit
[10:11:29] sync: first pts video is 0
[10:11:29] sync: "Chapter 1" (1) at frame 1 time 0
[10:11:29] sync: first pts audio 0x1 is 0
[10:11:29] sync: first pts audio 0x1 is 0
[10:11:32] sync: first pts subtitle 0x2 is 2680200
[10:13:55] sync: "Chapter 2" (2) at frame 13321 time 49999950

[10:14:49] Worker process exited!
[10:14:49] Worker process exit was not expected.

# Job Failed (-12)

Does this point to some sort of weird driver problem?

dwiercioch · Post by **dwiercioch** » Thu Mar 07, 2024 8:04 pm

Thanks again for hanging with me.

To follow up on a previous request, I reset the job to vary the number of threads. At first, I used "threads=1", but that looked like it was going to run in excess of 90 mins, so I changed it to "threads=12" instead. Even with that said, the job was going to take about 30 mins. I let it run and it looked like it was going to complete, but with about 30 seconds remaining, the computer froze and I was forced to do a hard reboot. I really thought we had something there!

Here is the handbrake event log I grabbed from the handbrake log folder for that job:

HandBrake 1.7.3 (2024021000)
OS: Microsoft Windows NT 10.0.22631.0
CPU: Intel(R) Core(TM) i9-14900K
Ram: 65299 MB,
GPU Information:
Intel(R) UHD Graphics 770 - 31.0.101.4577
NVIDIA GeForce RTX 4070 SUPER - 31.0.15.5152
Screen: 3072x1728
Temp Dir: C:\Users\dwier\AppData\Local\Temp\
Install Dir: C:\Program Files\HandBrake\
Data Dir: C:\Users\dwier\AppData\Roaming\HandBrake

-------------------------------------------

# Starting Encode ...

[11:09:22] base preset: Dan's New Default Preset (Modified)
[11:09:22] Remote Process started with Process ID: 31484 using port: 8038. Max Allowed Instances: 1
[11:09:22] Worker: Starting HandBrake Engine ...
[11:09:22] Worker: Parent Process Id 24440
[11:09:22] Worker: Starting Web Server on port 8038 ...
[11:09:22] Worker: Starting Listener: 1
[11:09:22] Worker: Server Started
[11:09:22] Worker: Disconnected worker monitoring enabled!
[11:09:22] Compile-time hardening features are enabled
[11:09:22] nvenc: version 12.2 is available
[11:09:22] nvdec: is available
[11:09:22] CUDA Version: 8.9
[11:09:22] vcn: not available on this system
[11:09:23] qsv: is available on this system
[11:09:23] hb_init: starting libhb thread
[11:09:23] Starting work at: Thu Mar 07 11:09:23 2024
[11:09:23] 1 job(s) to process
[11:09:23] json job:
{
"Audio": {
"AudioList": [
{
"Bitrate": 160,
"DRC": 0,
"Encoder": "av_aac",
"Gain": 0,
"Mixdown": 1,
"NormalizeMixLevel": false,
"Samplerate": 0,
"Name": "Mono",
"Track": 0,
"DitherMethod": 0
},
{
"Bitrate": 640,
"DRC": 0,
"Encoder": "ac3",
"Gain": 0,
"Mixdown": 1,
"NormalizeMixLevel": false,
"Samplerate": 0,
"Name": "Mono",
"Track": 0,
"DitherMethod": 0
}
],
"CopyMask": [
"copy:aac",
"copy:ac3",
"copy:dtshd",
"copy:dts",
"copy:mp3",
"copy:truehd",
"copy:flac",
"copy:eac3"
],
"FallbackEncoder": "ac3"
},
"Destination": {
"ChapterList": [
{
"Name": "Chapter 1"
},
{
"Name": "Chapter 2"
},
{
"Name": "Chapter 3"
},
{
"Name": "Chapter 4"
},
{
"Name": "Chapter 5"
},
{
"Name": "Chapter 6"
},
{
"Name": "Chapter 7"
},
{
"Name": "Chapter 8"
},
{
"Name": "Chapter 9"
},
{
"Name": "Chapter 10"
},
{
"Name": "Chapter 11"
},
{
"Name": "Chapter 12"
},
{
"Name": "Chapter 13"
}
],
"ChapterMarkers": true,
"AlignAVStart": true,
"File": "E:\\A Tale Of Springtime T00-106-43.mp4",
"Options": {
"IpodAtom": false,
"Optimize": false
},
"Mux": "av_mp4"
},
"Filters": {
"FilterList": [
{
"ID": 5,
"Settings": {
"mode": "7"
}
},
{
"ID": 4,
"Settings": {
"block-height": "16",
"block-thresh": "40",
"block-width": "16",
"filter-mode": "2",
"mode": "3",
"motion-thresh": "1",
"spatial-metric": "2",
"spatial-thresh": "1"
}
},
{
"ID": 19,
"Settings": {
"crop-bottom": "0",
"crop-left": "0",
"crop-right": "0",
"crop-top": "0",
"height": "1080",
"width": "1920"
}
},
{
"ID": 10,
"Settings": {
"mode": "0"
}
}
]
},
"PAR": {
"Num": 1,
"Den": 1
},
"Metadata": {},
"SequenceID": 0,
"Source": {
"Angle": 1,
"Range": {
"Type": "chapter",
"Start": 1,
"End": 13
},
"Title": 1,
"Path": "E:\\Video\\A TALE OF SPRINGTIME\\A TALE OF SPRINGTIME_t00.mkv",
"HWDecode": 6
},
"Subtitle": {
"Search": {
"Burn": false,
"Default": false,
"Enable": false,
"Forced": false
},
"SubtitleList": [
{
"Burn": true,
"Default": false,
"Forced": false,
"ID": 1,
"Offset": 0,
"Track": 0
}
]
},
"Video": {
"Encoder": "x264",
"Level": "4.0",
"MultiPass": false,
"Turbo": false,
"ColorMatrixCode": 0,
"Options": "threads=12",
"Preset": "medium",
"Profile": "high",
"Quality": 23,
"QSV": {
"Decode": false
},
"HardwareDecode": 0
}
}
[11:09:23] CPU: Intel(R) Core(TM) i9-14900K
[11:09:23] - logical processor count: 32
[11:09:23] Intel Quick Sync Video support: yes, gpu list: 1
[11:09:23] Intel Quick Sync Video integrated adapter with index 1
[11:09:23] Impl mfx-gen library path: C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_effe9612081e9042\libmfx64-gen.dll
[11:09:23] - Intel Media SDK hardware: API 2.9 (minimum: 1.3)
[11:09:23] - Decode support: h264 hevc (8bit: yes, 10bit: yes) av1 (8bit: yes, 10bit: yes)
[11:09:23] - H.264 encoder: yes
[11:09:23] - preferred implementation: hardware (2) via D3D11
[11:09:23] - capabilities (hardware): lowpower breftype icq vsinfo chromalocinfo opt1 opt2+mbbrc+extbrc+trellis+repeatpps+ib_adapt+nmpslice
[11:09:23] - H.265 encoder: yes (8bit: yes, 10bit: yes)
[11:09:23] - preferred implementation: hardware (2) via D3D11
[11:09:23] - capabilities (hardware): lowpower bpyramid icq vsinfo masteringinfo cllinfo opt1
[11:09:23] - AV1 encoder: no
[11:09:23] hb_scan: path=E:\Video\A TALE OF SPRINGTIME\A TALE OF SPRINGTIME_t00.mkv, title_index=1
Input #0, matroska,webm, from 'E:\Video\A TALE OF SPRINGTIME\A TALE OF SPRINGTIME_t00.mkv':
Metadata:
title : A TALE OF SPRINGTIME
encoder : libmakemkv v1.17.6 (1.3.10/1.5.2) win(x64-release)
creation_time : 2024-03-05T14:57:27.000000Z
Duration: 01:47:28.78, start: 0.000000, bitrate: 35743 kb/s
Chapters:
Chapter #0:0: start 0.000000, end 555.555000
Metadata:
title : Chapter 01
Chapter #0:1: start 555.555000, end 1085.501083
Metadata:
title : Chapter 02
Chapter #0:2: start 1085.501083, end 1710.083375
Metadata:
title : Chapter 03
Chapter #0:3: start 1710.083375, end 2063.811750
Metadata:
title : Chapter 04
Chapter #0:4: start 2063.811750, end 2296.794500
Metadata:
title : Chapter 05
Chapter #0:5: start 2296.794500, end 2741.196792
Metadata:
title : Chapter 06
Chapter #0:6: start 2741.196792, end 3206.870333
Metadata:
title : Chapter 07
Chapter #0:7: start 3206.870333, end 3719.257208
Metadata:
title : Chapter 08
Chapter #0:8: start 3719.257208, end 4036.073708
Metadata:
title : Chapter 09
Chapter #0:9: start 4036.073708, end 4413.909500
Metadata:
title : Chapter 10
Chapter #0:10: start 4413.909500, end 5060.221833
Metadata:
title : Chapter 11
Chapter #0:11: start 5060.221833, end 5752.997250
Metadata:
title : Chapter 12
Chapter #0:12: start 5752.997250, end 6448.775667
Metadata:
title : Chapter 13
Stream #0:0(eng): Video: h264 (High), yuv420p(progressive), 1920x1080 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 1k tbn
Metadata:
BPS-eng : 34550165
DURATION-eng : 01:47:28.775666666
NUMBER_OF_FRAMES-eng: 154616
NUMBER_OF_BYTES-eng: 27850780546
SOURCE_ID-eng : 001011
_STATISTICS_WRITING_APP-eng: MakeMKV v1.17.6 win(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2024-03-05 14:57:27
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
Stream #0:1(fra): Audio: pcm_s24le, 48000 Hz, 1 channels, s32 (24 bit), 1152 kb/s (default)
Metadata:
title : Mono
BPS-eng : 1152000
DURATION-eng : 01:47:28.775000000
NUMBER_OF_FRAMES-eng: 193464
NUMBER_OF_BYTES-eng: 928623600
SOURCE_ID-eng : 001100
_STATISTICS_WRITING_APP-eng: MakeMKV v1.17.6 win(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2024-03-05 14:57:27
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
Stream #0:2(eng): Subtitle: hdmv_pgs_subtitle
Metadata:
BPS-eng : 38222
DURATION-eng : 01:45:02.650520833
NUMBER_OF_FRAMES-eng: 3062
NUMBER_OF_BYTES-eng: 30112770
SOURCE_ID-eng : 001200
_STATISTICS_WRITING_APP-eng: MakeMKV v1.17.6 win(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2024-03-05 14:57:27
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
[11:09:23] scan: decoding previews for title 1
[11:09:23] scan: audio 0x1: pcm_s24le, rate=48000Hz, bitrate=1152000 Francais (pcm_s24le, 1.0 ch, 1152 kbps)
[11:09:24] using container PAR 1:1
[11:09:24] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 0/0/60/62, aspect 16:9, PAR 1:1, color profile: 1-1-1, chroma location: left
[11:09:24] scan: supported video decoders: avcodec qsv
[11:09:24] libhb: scan thread found 1 valid title(s)
[11:09:24] Starting Task: Encoding Pass
[11:09:24] work: skipping crop/scale filter
[11:09:24] work: track 1, dithering not supported by codec
[11:09:24] work: track 2, dithering not supported by codec
[11:09:24] job configuration:
[11:09:24] * source
[11:09:24] + E:\Video\A TALE OF SPRINGTIME\A TALE OF SPRINGTIME_t00.mkv
[11:09:24] + title 1, chapter(s) 1 to 13
[11:09:24] + container: matroska,webm
[11:09:24] + data rate: 35743 kbps
[11:09:24] * destination
[11:09:24] + E:\A Tale Of Springtime T00-106-43.mp4
[11:09:24] + container: MPEG-4 (libavformat)
[11:09:24] + align initial A/V stream timestamps
[11:09:24] + chapter markers
[11:09:24] * video track
[11:09:24] + decoder: h264 8-bit (yuv420p)
[11:09:24] + filters
[11:09:24] + Comb Detect (mode=3:spatial-metric=2:motion-thresh=1:spatial-thresh=1:filter-mode=2:block-thresh=40:block-width=16:block-height=16)
[11:09:24] + Decomb (mode=39)
[11:09:24] + Framerate Shaper (mode=0)
[11:09:24] + frame rate: same as source (around 23.976 fps)
[11:09:24] + Subtitle renderer ()
[11:09:24] + Output geometry
[11:09:24] + storage dimensions: 1920 x 1080
[11:09:24] + pixel aspect ratio: 1 : 1
[11:09:24] + display dimensions: 1920 x 1080
[11:09:24] + encoder: H.264 (libx264)
[11:09:24] + preset: medium
[11:09:24] + options: threads=12
[11:09:24] + profile: high
[11:09:24] + level: 4.0
[11:09:24] + quality: 23.00 (RF)
[11:09:24] + color profile: 1-1-1
[11:09:24] + chroma location: left
[11:09:24] * subtitle track 1, English (PGS) (track 0, id 0x2, Picture) -> Render/Burn-in
[11:09:24] * audio track 1
[11:09:24] + name: Mono
[11:09:24] + decoder: Francais (pcm_s24le, 1.0 ch, 1152 kbps) (track 1, id 0x1)
[11:09:24] + bitrate: 1152 kbps, samplerate: 48000 Hz
[11:09:24] + mixdown: Mono
[11:09:24] + encoder: AAC (libavcodec)
[11:09:24] + bitrate: 160 kbps, samplerate: 48000 Hz
[11:09:24] * audio track 2
[11:09:24] + name: Mono
[11:09:24] + decoder: Francais (pcm_s24le, 1.0 ch, 1152 kbps) (track 1, id 0x1)
[11:09:24] + bitrate: 1152 kbps, samplerate: 48000 Hz
[11:09:24] + mixdown: Mono
[11:09:24] + encoder: AC3 (libavcodec)
[11:09:24] + bitrate: 640 kbps, samplerate: 48000 Hz
[11:09:24] sync: expecting 154615 video frames
[11:09:24] encx264: min-keyint: 24, keyint: 240
[11:09:24] encx264: encoding at constant RF 23.000000
[11:09:24] encx264: unparsed options: threads=12:level=4.0:vbv-bufsize=31250:vbv-maxrate=25000
x264 [info]: using SAR=1/1
x264 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX FMA3 BMI2 AVX2 UnalignedStack
x264 [info]: profile High, level 4.0, 4:2:0, 8-bit
[11:09:24] sync: first pts video is 0
[11:09:24] sync: "Chapter 1" (1) at frame 1 time 0
[11:09:24] sync: first pts audio 0x1 is 0
[11:09:24] sync: first pts audio 0x1 is 0
[11:09:27] sync: first pts subtitle 0x2 is 2680200
[11:11:53] sync: "Chapter 2" (2) at frame 13321 time 49999950
[11:14:09] sync: "Chapter 3" (3) at frame 26029 time 97702605
[11:17:11] sync: "Chapter 4" (4) at frame 41004 time 153915011
[11:18:49] sync: "Chapter 5" (5) at frame 49483 time 185743057
[11:19:55] sync: "Chapter 6" (6) at frame 55069 time 206711505
[11:21:59] sync: "Chapter 7" (7) at frame 65724 time 246707711
[11:23:58] sync: "Chapter 8" (8) at frame 76892 time 288629591
[11:26:16] sync: "Chapter 9" (9) at frame 89177 time 334744410
[11:27:43] sync: "Chapter 10" (10) at frame 96770 time 363246633
[11:29:31] sync: "Chapter 11" (11) at frame 105829 time 397251855
[11:32:22] sync: "Chapter 12" (12) at frame 121325 time 455419965
[11:35:22] sync: "Chapter 13" (13) at frame 137938 time 517781013

I will try again with "threads=8". Let's see how that goes.

Post by **s55** » Thu Mar 07, 2024 8:28 pm

reducing thread count essentially reduces the load on the system. In theory, making such issues less likely.

If it were me, I'd be looking at RMA'ing hardware now or returning it if that's still an option.

dwiercioch · Post by **dwiercioch** » Thu Mar 07, 2024 9:42 pm

For those of you who have stayed with me and continue to offer suggestions, thanks so much.

I just ran with threads=8. That one worked successfully to completion, but it took a little over an hour to complete when I suspect this job should have been completed in about 10-15 minutes. So I think I am making progress - and possibly have a way for me to limp along - but I kind of feel like I have bought this powerful Ferrari race car with the latest high-performance engine but am being forced to disable 75% of the cylinders when I need it most on the racetrack.

So the question in my mind is whether this is a software problem or a hardware problem. I think it would be really helpful to know exactly why the handbrake worker executable fails besides the nebulous error 12 code. If it turns out to be a hardware problem, that information might go a long way toward getting support from either Gigabyte or Intel (or Windows).

Does anyone have any other ideas? Short of that, I'm not very hopeful about getting any meaningful support from Gigabyte. Maybe I should try Intel?

dwiercioch · Post by **dwiercioch** » Thu Mar 07, 2024 9:53 pm

I bought this machine thru Microcenter, having them build it for me from parts that met my needs. In the past, I've built them myself. I think I'm going to talk with them about the possibility of a return.

Post by **s55** » Thu Mar 07, 2024 10:00 pm

I think it would be really helpful to know exactly why the handbrake worker executable fails besides the nebulous error 12 code.

You're getting a segfault here. Unfortunately there isn't a way to determine exactly what caused this.

HandBrake is operating in what's called "user space". Windows isolates applications so they cannot cause system level hangs / reboots. Thus, in order for such an event to happen, it would occur in "kernel space". (i.e a Windows, Driver, firmware bug or hardware failure.)

Given that your seeing "better" stability with lower threads and thus putting less load on the system, I'd theorise that the CPU is failing certain instructions under heavy load.

mduell · Post by **mduell** » Fri Mar 08, 2024 12:27 am

dwiercioch wrote: ↑Thu Mar 07, 2024 4:10 pmI'm in the middle of a longer stress test with prime 95 while I watch temps with HWinfo. Just to be sure, I also reset the bios to optimized defaults

What if you try non-optimized defaults. Like default defaults. Vanilla. No optimization.

rollin_eng · Post by **rollin_eng** » Fri Mar 08, 2024 1:04 pm

Just out of curiosity do you have the same issues with x265 or hardware encoding?

dwiercioch · Post by **dwiercioch** » Fri Mar 08, 2024 5:34 pm

Even though my PC is slightly over the 30 day return window, Microcenter is going to swap out my i9 processor. (Our local Microcenter has ALWAYS been outstanding in my experience, with actually knowledgeable people, and this is another shining example of how to retain customers. They will always get my business for any significant technology even if I might be able to find it a little cheaper elsewhere.)

I should have my system back later today. I’m hopeful that this new processor in conjunction with a new layer of high quality thermal paste might be the answer.

I’m not 100% convinced my problem is stress related since I’m getting mixed test results. On the one hand, it seems like reducing the number of threads has a positive impact in stability. That does indeed suggest a stress and/or heat related problem. On the other hand, handbrake worked absolutely perfectly at full throttle when I ran it simultaneously with the Prime95 stress test. That’s stress on steroids. That makes me think it is more likely related to a different resource allocation. Regardless, I just want to get this solved since handbrake does exactly what I want and I’ve been using it for years.

Definitely appreciate the continued support and interest all of you have been providing. Thanks so much!

Stay tuned.

Post by **s55** » Fri Mar 08, 2024 5:42 pm

That’s stress on steroids.

It depends on what Windows gave priority. 100% of Prime 95 is not the same as 100% of HandBrake. The underlying libraries in HandBrake make heavy use of AVX, SSE instructions which prime 95 won't be hitting to the same extent. So it's exercising the CPU in a different way.

If P95 takes priority, the actual overall load could technically be lower. The Utilisation % in task manager doesn't tell the full story of what the CPU is actually doing.

I would honestly be surprised if the CPU was bad. It's incredibly rare. Motherboards being hot garbage on the other hand, pretty common.

nikkoaki · Post by **nikkoaki** » Fri Mar 08, 2024 6:53 pm

Can you try forcing the handbrake worker process that is taking the most cpu resources to only use specific cores? You can do this in Task manager -> Details -> Right click the handbrake process doing the encode -> Set Affinity -> Choose either the first cores or the last ones (i'm not sure if the e-cores are the first ones or last ones on the list). A better way of doing this is using Process Lasso, which shows you what cores you are enabling or disabling but it's a third party piece of software.
This won't "fix" your problem but maybe it can tell you if it's indeed related to the different cores scheduling.

dwiercioch · Post by **dwiercioch** » Tue Mar 12, 2024 4:00 pm

Update. I am still awaiting the return of my PC from Microcenter where the person who built my PC no longer works there and so they’ve been trying to reassign the work. Hopefully today.

The more I read on my own the more I’m beginning to think there might be a cooling problem. When I was running stress tests, I noticed the temperature of the cpu was often hitting 100C. That is the max rating for this processor. So maybe when they replace the processor a better thermal connection will be made? I do have a Corsair H150 Elite water cooler so I would think it’d do better even with an i9 4900k.

In the meantime, I finally got a response from Gigabyte and they referred me to an article in which another person having a crash problem with handbrake solved his by installing the correct version of .NET. I don’t believe that is my problem since I’d expect I would have gotten a better error message and the fact that handbrake did seem to work under certain conditions. But I’ll verify once I get my machine back.

Thanks to those who continue to follow this thread in support.

Post by **s55** » Tue Mar 12, 2024 4:48 pm

The handbrake engine is written in c, Not .net so installing it will have no effect on encodes. Only the UI layer is .Net and since that is working, it rules that out.

Post by **s55** » Tue Mar 12, 2024 4:54 pm

Id note also that taming a 14900k can be hard. Especially on motherboards that have high power limits and high time limits for the higher power states

Even with water cooling don’t be surprised to see spikes of 100c. It’s designed to run as hard as possible. Efficiency be damned.

dwiercioch · Post by **dwiercioch** » Wed Mar 13, 2024 3:38 am

Update. I finally got my machine back today with a brand new i9 CPU installed. After crossing my fingers and sprinkling holy water on the outside, my preliminary tests seem to indicate that handbrake is once again working for me! Yay! I ran the same job that was failing almost immediately before, but this time it ran to completion with no errors! (I wonder if the reason the service manager at Microcenter was so quick to agree to a new CPU meant they have been having problems with it?)

I monitored the handbrake job with HWInfo while it was running and it still looked like it was spending a lot of time at or near 100C, but at least this first significant test worked! I will run more thorough tests tomorrow, but for now I will sleep VERY well tonight. I will provide another update tomorrow after my more complete testing. I hope it will be my final update on this problem.

In the meantime, I cannot thank all of you enough for the great support, insight, and advice you've provided!!! You're the best! Cheers!

P.S. Any advice for keeping this beast cool?

nikkoaki · Post by **nikkoaki** » Wed Mar 13, 2024 5:55 pm

A good AIO might give you lower temperatures, it depends on the motherboard. Those cpu's are made to turbo as much as they can and only stop when hit the limits. In terms of temperature is 100º, then there's how much power the motherboard can provide. You might buy a better cooler but if the motherboard can still provide more power, the cpu will take the lower temps from the new cooler in order to turbo even more until it reaches 100º again or hits the power limit, whatever comes first.

dwiercioch · Post by **dwiercioch** » Wed Mar 13, 2024 6:58 pm

I actually have what I thought was a pretty decent AIO water cooler (Corsair H150 Elite), but it still seemed like the system was generating more heat than I would expect. The radiator is in the front of the Fractal case with three fans on the front side of the radiator. I had been monitoring with HWinfo which showed some high temps but it also felt physically warm given that I place the chassis under my desk and I could literally feel the warmth more so than I had with my previous Threadripper system.

I started looking at the cooling a little more closely. In addition to the three high quality fans in the front of the chassis, there is also a large fan in the back. When I checked the airflow, I noticed the fans in the front had been configured to push air out while the fan in the back was also pushing out. There is some ventilation on top of and bottom of case, but that installation just seemed plain wrong to me which was corroborated when I did some internet sleuthing. I opened up the box and reinstalled the front fans so they are drawing cold air INTO the box instead of blowing air OUT in order to have a proper air flow. I suspect the builder did it this way because the wire on the front fans were in a weird spot and instead of using a different fan, he simply turned the fan over. As a result, I think the technician had put these front three fans in backwards!

I retested after reconfiguring the fans and my general sense is the CPU is running cooler now. That certainly is the case in the front of the box. I'm just going to have to give it a little more room in the cubby hole under my desk so the heat has somewhere to go. Based on my testing, handbrake still seems to work fine with occasional spikes to 100C instead of near constant 100C processing. I wonder if this airflow mistake is what contributed to the demise of the processor? At least Microcenter was nice enough to replace it.

Bottom line, whether it was a bad processor or bad airflow, I seem to be back to a stable situation with handbrake working 100%. I think we can turn the page on this episode. Thanks again to everyone for helping me work thru this. You've all been incredibly helpful!

Post by **s55** » Wed Mar 13, 2024 7:20 pm

>I wonder if this airflow mistake is what contributed to the demise of the processor?

Very unlikely. It was more likely a bad cooler mount or something or just a weak chip that wasn't within tolerance.

For a chip that's drawing 250watts into such a small surface area, there is only so much you can do. The laws of physics are becoming a problem.
The only way you can really get sensible temperatures on these chips is underclocking or chilled water loops. Neither of which are particularly practical so I just wouldn't worry about it. These things will run for years without issues.

nikkoaki · Post by **nikkoaki** » Wed Mar 13, 2024 8:00 pm

If the temperatures really bothers you you can always change your motherboard defaults from the manufacturer ones to the intel ones. The cpu voltage will drop a lot and your temperature won't go above the 80's. The only downside with this are the lower boost clock speeds.
For gaming this won't make a big difference. For encoding you might get longer encode times but i don't think the difference will be big.
I don't usually watch this guy's videos but he explains it fairly well: https://www.youtube.com/watch?v=s43Auv8ub7w
Give it a try and see if performance loss bothers you.

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