AMD VCE Unavailable on Handbrake 1.7.2/Windows11 23h2

HandBrake for Windows support
Forum rules
An Activity Log is required for support requests. Please read How-to get an activity log? for details on how and why this should be provided.
Post Reply
Tristan6656
New User
Posts: 1
Joined: Thu Jan 25, 2024 12:57 pm

AMD VCE Unavailable on Handbrake 1.7.2/Windows11 23h2

Post by Tristan6656 »

Description of problem or question:
The hardware accelerated AMD VCE encoder is listed as unavailable in Handbrake 1.7.2 with a Radeon Pro W6400 GPU with Amd Pro software 22Q4 (latest).



Steps to reproduce the problem (If Applicable):
Try to use AMD VCE presets on such system.



HandBrake version (e.g., 1.0.0):

1.7.2


Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):


Windows 11 23H2 Build 22636.3007



HandBrake Activity Log ***required*** (see How-to get an activity log)




Code: Select all

HandBrake 1.7.2 (2023122400)
OS: Microsoft Windows NT 10.0.22631.0
CPU: AMD Ryzen 9 5900X 12-Core Processor            
Ram: 65462 MB, 
GPU Information:
  AMD Radeon PRO W6400 - 31.0.23013.3005
Screen: 1920x1200
Temp Dir: E:\Windows\Usrtmp\
Install Dir: C:\Program Files\HandBrake\
Data Dir: E:\Windows\UsrRoaming\HandBrake

-------------------------------------------
[14:04:45] hb_init: starting libhb thread

 # Starting Scan ...

[14:04:45] CPU: AMD Ryzen 9 5900X 12-Core Processor
[14:04:45]  - logical processor count: 24
[14:04:45] Intel Quick Sync Video support: no
[14:04:45] hb_scan: path=G:\RUSH_Video\C4A_VERDIER\C4A_INTERVIEWS_2022-2023\RUSH\CHLOE_03_23_VERDIER-2.MOV, title_index=0
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'G:\RUSH_Video\C4A_VERDIER\C4A_INTERVIEWS_2022-2023\RUSH\CHLOE_03_23_VERDIER-2.MOV':
  Metadata:
    major_brand     : qt
    minor_version   : 538247680
    compatible_brands: qt  CAEP
    com.apple.quicktime.make: Canon
    com.apple.quicktime.model: Canon EOS 5D Mark IV
    com.apple.quicktime.rating.user: 0.000000
    creation_time   : 2023-03-29T18:48:47.000000Z
  Duration: 00:09:59.12, start: 0.000000, bitrate: 89287 kb/s
  Stream #0:0[0x1](eng): Video: h264 (High) (avc1 / 0x31637661), yuvj420p(pc, bt709, progressive), 1920x1080, 87721 kb/s, 25 fps, 25 tbr, 25k tbn (default)
    Metadata:
      creation_time   : 2023-03-29T18:48:47.000000Z
      vendor_id       : [0][0][0][0]
      timecode        : 00:17:23:09
  Stream #0:1[0x2](eng): Audio: pcm_s16le (sowt / 0x74776F73), 48000 Hz, stereo, s16, 1536 kb/s (default)
    Metadata:
      creation_time   : 2023-03-29T18:48:47.000000Z
      vendor_id       : [0][0][0][0]
      timecode        : 00:17:23:09
  Stream #0:2[0x3](eng): Data: none (tmcd / 0x64636D74), 0 kb/s (default)
    Metadata:
      creation_time   : 2023-03-29T18:48:47.000000Z
      timecode        : 00:17:23:09
[14:04:45] scan: decoding previews for title 1
[14:04:45] scan: audio 0x1: pcm_s16le, rate=48000Hz, bitrate=1536000 English (pcm_s16le, 2.0 ch, 1536 kbps)
[14:04:46] scan: 10 previews, 1920x1080, 25.000 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1, color profile: 1-1-1, chroma location: left
[14:04:46] libhb: scan thread found 1 valid title(s)

 # Scan Finished ...

Post Reply