after MacOs Update to ventura 13.3...

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schabatzz
New User
Posts: 1
Joined: Fri Mar 31, 2023 6:10 am

after MacOs Update to ventura 13.3...

Post by schabatzz »

Description of problem or question:
Hello everyone,

I have a macbook pro m1 max with 64gb ram and 1tb ssd.

Yesterday I updated to Macos Ventura 13.3 and since then Handbrake 1.6.1 has been on strike..

the program goes into the review of the video and then breaks off.. before the update the program worked great...

does anyone have a tip for me?

Warm greetings from Germany



Steps to reproduce the problem (If Applicable):




HandBrake version (e.g., 1.0.0):

1.6.1 universal



Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):

Macos Ventura 13.3


HandBrake Activity Log ***required*** (see How-to get an activity log)

Code: Select all

Please replace this text with the contents of your log file between the two code tags - OR -  provide a pastebin URL in place of these 3 lines.
If you are unable to do so, please state why so we can help you.
rollin_eng
Veteran User
Posts: 4840
Joined: Wed May 04, 2011 11:06 pm

Re: after MacOs Update to ventura 13.3...

Post by rollin_eng »

Could you please post your HB logs, instructions can be found here:

https://handbrake.fr/docs/en/latest/hel ... y-log.html
kolpakovichkir
Posts: 6
Joined: Sat Apr 01, 2023 9:16 am

Re: after MacOs Update to ventura 13.3...

Post by kolpakovichkir »

The same problem after updating to ventura 13.3
Here is all activity log i could find.

[12:14:36] macgui: Handbrake Version: 1.6.1 (2023012200)
[12:14:36] Compile-time hardening features are enabled
[12:14:36] hb_init: starting libhb thread
[12:14:41] macgui: Error domain: NSCocoaErrorDomain
[12:14:41] macgui: Error code: 259
[12:14:41] macgui: Error description: The file couldn’t be opened because it isn’t in the correct format.
[12:14:41] macgui: Error debug description: Error Domain=NSCocoaErrorDomain Code=259 "The file couldn’t be opened because it isn’t in the correct format."
[12:14:42] Compile-time hardening features are enabled
[12:14:42] hb_init: starting libhb thread
[12:14:42] macgui: fr.handbrake.HandBrakeXPCService scanning specifically for title: 1
[12:14:42] CPU:
[12:14:42] - logical processor count: 8
[12:14:42] hb_scan: path=/Users/kolpakovich/Movies/Не бойся, только веруй! Станислав Юлия Салтаненко.mp4, title_index=1
disc.c:333: failed opening UDF image /Users/kolpakovich/Movies/Не бойся, только веруй! Станислав Юлия Салтаненко.mp4
disc.c:437: error opening file BDMV/index.bdmv
disc.c:437: error opening file BDMV/BACKUP/index.bdmv
[12:14:42] bd: not a bd - trying as a stream/file instead
libdvdread: Could not open input: Operation not permitted
libdvdread: Can't open /Users/kolpakovich/Movies/Не бойся, только веруй! Станислав Юлия Салтаненко.mp4 for reading
libdvdnav: vm: failed to open/read the DVD
[12:14:42] dvd: not a dvd - trying as a stream/file instead
[12:14:42] hb_stream_open: open /Users/kolpakovich/Movies/Не бойся, только веруй! Станислав Юлия Салтаненко.mp4 failed
[12:14:42] scan: unrecognized file type
[12:14:42] libhb: scan thread found 0 valid title(s)
[12:14:42] macgui: Queue Done, there are no more pending encodes
[12:14:42] macgui: fr.handbrake.HandBrakeXPCService scan done
[12:17:46] macgui: ScanCore scanning titles with a duration of 10 seconds or more
[12:17:46] CPU:
[12:17:46] - logical processor count: 8
[12:17:46] hb_scan: path=/Users/kolpakovich/Movies/Не бойся, только веруй! Станислав Юлия Салтаненко.mp4, title_index=0
udfread ERROR: ECMA 167 Volume Recognition failed
disc.c:333: failed opening UDF image /Users/kolpakovich/Movies/Не бойся, только веруй! Станислав Юлия Салтаненко.mp4
disc.c:437: error opening file BDMV/index.bdmv
disc.c:437: error opening file BDMV/BACKUP/index.bdmv
[12:17:46] bd: not a bd - trying as a stream/file instead
libdvdread: DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdnav: vm: vm: failed to read VIDEO_TS.IFO
[12:17:46] dvd: not a dvd - trying as a stream/file instead
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '/Users/kolpakovich/Movies/Не бойся, только веруй! Станислав Юлия Салтаненко.mp4':
Metadata:
major_brand : isom
minor_version : 512
compatible_brands: isomiso2avc1mp41
title : Не бойся, только веруй! Станислав Юлия Салтаненко
date : 2019:02:09 02:00:00
encoder : Lavf58.29.100
Duration: 01:22:54.90, start: 0.000000, bitrate: 1858 kb/s
Stream #0:0[0x1](und): Video: h264 (High) (avc1 / 0x31637661), yuv420p(tv, bt709, progressive), 1920x1080 [SAR 1:1 DAR 16:9], 1724 kb/s, 25 fps, 25 tbr, 90k tbn (default)
Metadata:
handler_name : VideoHandler
vendor_id : [0][0][0][0]
Stream #0:1[0x2](und): Audio: aac (LC) (mp4a / 0x6134706D), 44100 Hz, stereo, fltp, 127 kb/s (default)
Metadata:
handler_name : SoundHandler
vendor_id : [0][0][0][0]
[12:17:46] scan: decoding previews for title 1
[12:17:46] scan: audio 0x1: aac, rate=44100Hz, bitrate=127999 Unknown (AAC LC) (2.0 ch) (127 kbps)
[12:17:46] scan: 10 previews, 1920x1080, 25.000 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1, color profile: 1-1-1, chroma location: left
[12:17:46] libhb: scan thread found 1 valid title(s)
[12:17:46] macgui: ScanCore scan done
[12:17:47] macgui: Error domain: NSCocoaErrorDomain
[12:17:47] macgui: Error code: 259
[12:17:47] macgui: Error description: The file couldn’t be opened because it isn’t in the correct format.
[12:17:47] macgui: Error debug description: Error Domain=NSCocoaErrorDomain Code=259 "The file couldn’t be opened because it isn’t in the correct format."
[12:17:47] macgui: fr.handbrake.HandBrakeXPCService scanning specifically for title: 1
[12:17:47] CPU:
[12:17:47] - logical processor count: 8
[12:17:47] hb_scan: path=/Users/kolpakovich/Movies/Не бойся, только веруй! Станислав Юлия Салтаненко.mp4, title_index=1
disc.c:333: failed opening UDF image /Users/kolpakovich/Movies/Не бойся, только веруй! Станислав Юлия Салтаненко.mp4
disc.c:437: error opening file BDMV/index.bdmv
disc.c:437: error opening file BDMV/BACKUP/index.bdmv
[12:17:47] bd: not a bd - trying as a stream/file instead
libdvdread: Could not open input: Operation not permitted
libdvdread: Can't open /Users/kolpakovich/Movies/Не бойся, только веруй! Станислав Юлия Салтаненко.mp4 for reading
libdvdnav: vm: failed to open/read the DVD
[12:17:47] dvd: not a dvd - trying as a stream/file instead
[12:17:47] hb_stream_open: open /Users/kolpakovich/Movies/Не бойся, только веруй! Станислав Юлия Салтаненко.mp4 failed
[12:17:47] scan: unrecognized file type
[12:17:47] libhb: scan thread found 0 valid title(s)
[12:17:47] macgui: Queue Done, there are no more pending encodes
[12:17:47] macgui: fr.handbrake.HandBrakeXPCService scan done
User avatar
Ritsuka
HandBrake Team
Posts: 1650
Joined: Fri Jan 12, 2007 11:29 am

Re: after MacOs Update to ventura 13.3...

Post by Ritsuka »

I think you are trying to save the file over the source file. HandBrake usually warns you about it, and don't allow it, but the Movies folder in a sandboxed app is a link to the actual Movies folder, and so this check doesn't work. Try to change the destination folder.
kolpakovichkir
Posts: 6
Joined: Sat Apr 01, 2023 9:16 am

Re: after MacOs Update to ventura 13.3...

Post by kolpakovichkir »

Nope, this is not about saving in one or another folder. Everything worked fine before the update, as @shabatzz and said. Problems began after updating to last version of macos. I've tried different folders, settings and filenames, nothing works
User avatar
Ritsuka
HandBrake Team
Posts: 1650
Joined: Fri Jan 12, 2007 11:29 am

Re: after MacOs Update to ventura 13.3...

Post by Ritsuka »

It seems the XPC process that do the actual encoding can't open the file. Which is weird, and works on all my Macs running 13.3. Can you try the usual basic steps like deleting HandBrake and redownloading it again, and clearing its preferences and so on.
kolpakovichkir
Posts: 6
Joined: Sat Apr 01, 2023 9:16 am

Re: after MacOs Update to ventura 13.3...

Post by kolpakovichkir »

Thanks for answer. I tried to delete handbrake from applications and then reinstall - it didn't help. You write " and clearing its preferences and so on." - could you please help how to do this?
kolpakovichkir
Posts: 6
Joined: Sat Apr 01, 2023 9:16 am

Re: after MacOs Update to ventura 13.3...

Post by kolpakovichkir »

something strange really with filenames. it begins to encode, if I just try to rename (and even don't rename, just begin to rename and then use old filename), and then handbrake begins to encode. Really strange behavior
kolpakovichkir
Posts: 6
Joined: Sat Apr 01, 2023 9:16 am

Re: after MacOs Update to ventura 13.3...

Post by kolpakovichkir »

As an example:

Code: Select all

[22:52:24] macgui: Handbrake Version: 1.6.1 (2023012200)
[22:52:24] Compile-time hardening features are enabled
[22:52:24] hb_init: starting libhb thread
[22:52:37] macgui: ScanCore scanning titles with a duration of 10 seconds or more
[22:52:37] CPU: 
[22:52:37]  - logical processor count: 8
[22:52:37] hb_scan: path=/Users/kolpakovich/Movies/О чем говорят в аду! Документальный фильм о потустороннем мире.mp4, title_index=0
udfread ERROR: ECMA 167 Volume Recognition failed
disc.c:333: failed opening UDF image /Users/kolpakovich/Movies/О чем говорят в аду! Документальный фильм о потустороннем мире.mp4
disc.c:437: error opening file BDMV/index.bdmv
disc.c:437: error opening file BDMV/BACKUP/index.bdmv
[22:52:37] bd: not a bd - trying as a stream/file instead
libdvdread: DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdnav: vm: vm: failed to read VIDEO_TS.IFO
[22:52:37] dvd: not a dvd - trying as a stream/file instead
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '/Users/kolpakovich/Movies/О чем говорят в аду! Документальный фильм о потустороннем мире.mp4':
  Metadata:
    major_brand     : isom
    minor_version   : 512
    compatible_brands: isomiso2avc1mp41
    title           : О чем говорят в аду! Документальный фильм о потустороннем мире
    date            : 2022:11:09 02:00:00
    encoder         : Lavf58.29.100
  Duration: 00:05:51.34, start: 0.000000, bitrate: 3689 kb/s
  Stream #0:0[0x1](und): Video: h264 (High) (avc1 / 0x31637661), yuv420p(tv, bt709, progressive), 1920x1080 [SAR 1:1 DAR 16:9], 3556 kb/s, 24 fps, 24 tbr, 90k tbn (default)
    Metadata:
      handler_name    : VideoHandler
      vendor_id       : [0][0][0][0]
  Stream #0:1[0x2](und): Audio: aac (LC) (mp4a / 0x6134706D), 44100 Hz, stereo, fltp, 128 kb/s (default)
    Metadata:
      handler_name    : SoundHandler
      vendor_id       : [0][0][0][0]
[22:52:37] scan: decoding previews for title 1
[22:52:37] scan: audio 0x1: aac, rate=44100Hz, bitrate=128005 Unknown (AAC LC) (2.0 ch) (128 kbps)
[22:52:37] scan: 10 previews, 1920x1080, 24.000 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1, color profile: 1-1-1, chroma location: left
[22:52:37] libhb: scan thread found 1 valid title(s)
[22:52:37] macgui: ScanCore scan done
[22:52:38] macgui: Error domain: NSCocoaErrorDomain
[22:52:38] macgui: Error code: 259
[22:52:38] macgui: Error description: The file couldn’t be opened because it isn’t in the correct format.
[22:52:38] macgui: Error debug description: Error Domain=NSCocoaErrorDomain Code=259 "The file couldn’t be opened because it isn’t in the correct format."
[22:52:38] Compile-time hardening features are enabled
[22:52:38] hb_init: starting libhb thread
[22:52:38] macgui: fr.handbrake.HandBrakeXPCService scanning specifically for title: 1
[22:52:38] CPU: 
[22:52:38]  - logical processor count: 8
[22:52:38] hb_scan: path=/Users/kolpakovich/Movies/О чем говорят в аду! Документальный фильм о потустороннем мире.mp4, title_index=1
disc.c:333: failed opening UDF image /Users/kolpakovich/Movies/О чем говорят в аду! Документальный фильм о потустороннем мире.mp4
disc.c:437: error opening file BDMV/index.bdmv
disc.c:437: error opening file BDMV/BACKUP/index.bdmv
[22:52:38] bd: not a bd - trying as a stream/file instead
libdvdread: Could not open input: Operation not permitted
libdvdread: Can't open /Users/kolpakovich/Movies/О чем говорят в аду! Документальный фильм о потустороннем мире.mp4 for reading
libdvdnav: vm: failed to open/read the DVD
[22:52:38] dvd: not a dvd - trying as a stream/file instead
[22:52:38] hb_stream_open: open /Users/kolpakovich/Movies/О чем говорят в аду! Документальный фильм о потустороннем мире.mp4 failed
[22:52:38] scan: unrecognized file type
[22:52:38] libhb: scan thread found 0 valid title(s)
[22:52:38] macgui: Queue Done, there are no more pending encodes
[22:52:38] macgui: fr.handbrake.HandBrakeXPCService scan done

then i just tried to rename file (and even didn't rename):

Code: Select all

[22:53:18] macgui: fr.handbrake.HandBrakeXPCService scanning specifically for title: 1
[22:53:18] CPU: 
[22:53:18]  - logical processor count: 8
[22:53:18] hb_scan: path=/Users/kolpakovich/Movies/О чем говорят в аду! Документальный фильм о потустороннем мире.mp4, title_index=1
udfread ERROR: ECMA 167 Volume Recognition failed
disc.c:333: failed opening UDF image /Users/kolpakovich/Movies/О чем говорят в аду! Документальный фильм о потустороннем мире.mp4
disc.c:437: error opening file BDMV/index.bdmv
disc.c:437: error opening file BDMV/BACKUP/index.bdmv
[22:53:18] bd: not a bd - trying as a stream/file instead
libdvdread: DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdnav: vm: vm: failed to read VIDEO_TS.IFO
[22:53:18] dvd: not a dvd - trying as a stream/file instead
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '/Users/kolpakovich/Movies/О чем говорят в аду! Документальный фильм о потустороннем мире.mp4':
  Metadata:
    major_brand     : isom
    minor_version   : 512
    compatible_brands: isomiso2avc1mp41
    title           : О чем говорят в аду! Документальный фильм о потустороннем мире
    date            : 2022:11:09 02:00:00
    encoder         : Lavf58.29.100
  Duration: 00:05:51.34, start: 0.000000, bitrate: 3689 kb/s
  Stream #0:0[0x1](und): Video: h264 (High) (avc1 / 0x31637661), yuv420p(tv, bt709, progressive), 1920x1080 [SAR 1:1 DAR 16:9], 3556 kb/s, 24 fps, 24 tbr, 90k tbn (default)
    Metadata:
      handler_name    : VideoHandler
      vendor_id       : [0][0][0][0]
  Stream #0:1[0x2](und): Audio: aac (LC) (mp4a / 0x6134706D), 44100 Hz, stereo, fltp, 128 kb/s (default)
    Metadata:
      handler_name    : SoundHandler
      vendor_id       : [0][0][0][0]
[22:53:18] scan: decoding previews for title 1
[22:53:18] scan: audio 0x1: aac, rate=44100Hz, bitrate=128005 Unknown (AAC LC) (2.0 ch) (128 kbps)
[22:53:18] scan: 10 previews, 1920x1080, 24.000 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1, color profile: 1-1-1, chroma location: left
[22:53:18] libhb: scan thread found 1 valid title(s)
[22:53:19] macgui: fr.handbrake.HandBrakeXPCService scan done
[22:53:19] macgui: fr.handbrake.HandBrakeXPCService started encoding О чем говорят в аду! Документальный фильм о потустороннем мире.mp4
[22:53:19] macgui: fr.handbrake.HandBrakeXPCService with preset KIR_H265
[22:53:19] Starting work at: Sat Apr  1 22:53:19 2023

[22:53:19] 1 job(s) to process
[22:53:19] Starting Task: Encoding Pass
[22:53:19] Skipping crop/scale filter
[22:53:19] work: only 1 chapter, disabling chapter markers
[22:53:19] job configuration:
[22:53:19]  * source
[22:53:19]    + /Users/kolpakovich/Movies/О чем говорят в аду! Документальный фильм о потустороннем мире.mp4
[22:53:19]    + title 1, chapter(s) 1 to 1
[22:53:19]    + container: mov,mp4,m4a,3gp,3g2,mj2
[22:53:19]    + data rate: 3689 kbps
[22:53:19]  * destination
[22:53:19]    + /Users/kolpakovich/Movies/Encoded/О чем говорят в аду! Документальный фильм о потустороннем мире.mp4
[22:53:19]    + container: MPEG-4 (libavformat)
[22:53:19]      + align initial A/V stream timestamps
[22:53:19]  * video track
[22:53:19]    + decoder: h264 8-bit (yuv420p)
[22:53:19]      + bitrate 3556 kbps
[22:53:19]    + filter
[22:53:19]      + Framerate Shaper (mode=1:rate=27000000/1125000)
[22:53:19]        + frame rate: 24.000 fps -> constant 24.000 fps
[22:53:19]    + Output geometry
[22:53:19]      + storage dimensions: 1920 x 1080
[22:53:19]      + pixel aspect ratio: 1 : 1
[22:53:19]      + display dimensions: 1920 x 1080
[22:53:19]    + encoder: H.265 (VideoToolbox)
[22:53:19]      + preset:  quality
[22:53:19]      + profile: main
[22:53:19]      + quality: 50.00 (CQ)
[22:53:19]      + color profile: 1-1-1
[22:53:19]      + chroma location: left
[22:53:19]  * audio track 1
[22:53:19]    + decoder: Unknown (AAC LC) (2.0 ch) (128 kbps) (track 1, id 0x1)
[22:53:19]      + bitrate: 128 kbps, samplerate: 44100 Hz
[22:53:19]    + mixdown: Stereo
[22:53:19]    + encoder: AAC (Apple AudioToolbox)
[22:53:19]      + bitrate: 160 kbps, samplerate: 44100 Hz
[22:53:19] sync: expecting 8432 video frames
[22:53:19] encvt_Init: encoding with constant quality 50.000000
[22:53:19] encvt_Init: com.apple.videotoolbox.videoencoder.ave.hevc
[22:53:19] sync: first pts video is 0
[22:53:19] sync: "Chapter 1" (1) at frame 1 time 0
[22:53:19] sync: first pts audio 0x1 is 0
[22:53:22] macgui: fr.handbrake.HandBrakeXPCService encode canceled
[22:53:22] work: average encoding speed for job is 0.000000 fps
[22:53:22] vfr: 691 frames output, 0 dropped and 0 duped for CFR/PFR
[22:53:22] vfr: lost time: 0 (0 frames)
[22:53:22] vfr: gained time: 0 (0 frames) (0 not accounted for)
[22:53:22] aac-decoder done: 1355 frames, 0 decoder errors
[22:53:22] h264-decoder done: 734 frames, 0 decoder errors
[22:53:22] sync: got 697 frames, 8432 expected
[22:53:22] sync: framerate min 12.097 fps, max 24.000 fps, avg 23.966 fps
[22:53:22] mux: track 0, 675 frames, 8900889 bytes, 2451.89 kbps, fifo 1024
[22:53:22] mux: track 1, 1251 frames, 563920 bytes, 155.34 kbps, fifo 2048
[22:53:22] Finished work at: Sat Apr  1 22:53:22 2023

[22:53:22] libhb: work result = 1
[22:53:23] macgui: Queue manually stopped
[22:53:23] macgui: fr.handbrake.HandBrakeXPCService work canceled

I really don't know why it happens
User avatar
Ritsuka
HandBrake Team
Posts: 1650
Joined: Fri Jan 12, 2007 11:29 am

Re: after MacOs Update to ventura 13.3...

Post by Ritsuka »

Rename in Finder? It seems something is really broken in macOS then.
kolpakovichkir
Posts: 6
Joined: Sat Apr 01, 2023 9:16 am

Re: after MacOs Update to ventura 13.3...

Post by kolpakovichkir »

Yes, i rename in finder. I think, maybe something with ownership or something else, but really don't know, why this happened
User avatar
Ritsuka
HandBrake Team
Posts: 1650
Joined: Fri Jan 12, 2007 11:29 am

Re: after MacOs Update to ventura 13.3...

Post by Ritsuka »

Probably it's this macOS issue that will be fixed in 13.4: https://developer.apple.com/documentati ... e-Bookmark
File Bookmark
Resolved Issues
Fixes a regression in macOS Ventura 13.3 where a security check causes bookmark resolution to fail when the path contains Unicode characters stored with composed normalization. As an example, this prevented files in Finder from opening when double-clicked. (107550080)
majortom67
Posts: 18
Joined: Thu Nov 20, 2014 8:59 am

Re: after MacOs Update to ventura 13.3...

Post by majortom67 »

Not related but... had to downgrade to 1.5.1 because 1.6.1 (on Ventura) was giving very low image quality regardless settings.
rollin_eng
Veteran User
Posts: 4840
Joined: Wed May 04, 2011 11:06 pm

Re: after MacOs Update to ventura 13.3...

Post by rollin_eng »

majortom67 wrote: Fri Apr 14, 2023 1:51 pm Not related but... had to downgrade to 1.5.1 because 1.6.1 (on Ventura) was giving very low image quality regardless settings.
You should probably start your own thread and post your logs.
mduell
Veteran User
Posts: 8187
Joined: Sat Apr 21, 2007 8:54 pm

Re: after MacOs Update to ventura 13.3...

Post by mduell »

majortom67 wrote: Fri Apr 14, 2023 1:51 pm Not related but... had to downgrade to 1.5.1 because 1.6.1 (on Ventura) was giving very low image quality regardless settings.
User error not HB error.
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