1.5.1 runs fine. 1.6 doesn't start

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brellyn
Posts: 14
Joined: Tue Sep 13, 2016 9:58 pm

1.5.1 runs fine. 1.6 doesn't start

Post by brellyn »

Description of problem or question:
Running 1.5.1, no issues. Uninstall 1.5.1 and install 1.6. Double-click. nothing. Downloaded the portable. double-click. nothing.

Steps to reproduce the problem (If Applicable):
uninstalled 1.6. renstalled 1.5.1, runs fine. Uninstalled 1.5.1, installed 1.6. same problem.

HandBrake version (e.g., 1.0.0):
1.5.1 runs like a champ, all day, all night. never an issue.
1.6 no response.

Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):

Windows 11. biuid 22621 release 220506-1250


HandBrake Activity Log ***required*** (see How-to get an activity log)

Never starts. no log created. Doesn't even create the \Handbrake folder in \appdata

Code: Select all


no log. no folder.

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s55
HandBrake Team
Posts: 10350
Joined: Sun Dec 24, 2006 1:05 pm

Re: 1.5.1 runs fine. 1.6 doesn't start

Post by s55 »

Start Menu -> Windows Event Viewer -> Windows Logs (left side), then Application.

Start the app, then refresh it. You should get an error here.

Also, make sure all GPU drivers are fully up to date and re-install .NET Desktop Runtime 6 (https://dotnet.microsoft.com/en-us/down ... -installer) as that's also commonly an issue
glschaub
New User
Posts: 1
Joined: Mon Jan 02, 2023 10:29 pm

Re: 1.5.1 runs fine. 1.6 doesn't start

Post by glschaub »

I had the same issue and can confirm that it is a bug. I updated this GitHub issue last night: https://github.com/HandBrake/HandBrake/issues/4776.

Reverted to the prior version until it is fixed.
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s55
HandBrake Team
Posts: 10350
Joined: Sun Dec 24, 2006 1:05 pm

Re: 1.5.1 runs fine. 1.6 doesn't start

Post by s55 »

The issue you link to is not a HandBrake Bug. It's a confirmed system issue so there is no fix coming for it.

If you want support, maybe try some of the suggestions.
jpd
Posts: 5
Joined: Sat Apr 30, 2022 1:21 pm

Re: 1.5.1 runs fine. 1.6 doesn't start

Post by jpd »

its one bug.i cannot convert files from dvd, because he findes none.
And here´s another bug:
Be careful, if you try the new version 1.6 portable while you have old version 1.5 installed. if you think, the portale version uses only files in his folder, your wrong. It acesses and modifies the presets in user- appdata!!! so save these files before use the new one.
brellyn
Posts: 14
Joined: Tue Sep 13, 2016 9:58 pm

Re: 1.5.1 runs fine. 1.6 doesn't start

Post by brellyn »

s55 wrote: Mon Jan 02, 2023 11:33 am Also, make sure all GPU drivers are fully up to date and re-install .NET Desktop Runtime 6 (https://dotnet.microsoft.com/en-us/down ... -installer) as that's also commonly an issue
... and it was the issue here, as well. Updated dotnet and 1.6 acted completely normal.

TYVM
Manestar
Posts: 2
Joined: Thu Apr 26, 2018 5:21 am

Re: 1.5.1 runs fine. 1.6 doesn't start

Post by Manestar »

Same issue here. My .NET Runtime was 6.0.1 and 1.6.0 wouldn't start. Updated to .NET Runtime 6.0.12 and 1.6.0 runs fine.
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