50fps / Format Profile High@L4.2 always fails

[SmilingMoose]

Description of problem or question:
When I attempt to encode an H264/AVC file that is 50fps with a profile of High@L4.2, it always fails. I'm using H265 as the encoder and keeping the framerate the same as source.



Steps to reproduce the problem (If Applicable):
Doing it with a similar file. It does NOT happen with a file that's at 25 or 30fps. Or with a different profile.



HandBrake version (e.g., 1.0.0):
1.51



Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):
macOS 12.3.1



HandBrake Activity Log ***required*** (see How-to get an activity log)

Code: Select all

HandBrake Activity Log for Session: 2022-10-22T07:09:26Z
Handbrake Version: 1.5.1 (2022011000)
c21s.tina kay_191004_white braah.mp4
Preset: 2000 E-AC3pass
[00:09:26] Compile-time hardening features are enabled
[00:09:26] hb_init: starting libhb thread
[00:09:26] macgui: fr.handbrake.HandBrakeXPCService scanning specifically for title: 1
[00:09:26] CPU: Intel(R) Core(TM) i9-9880H CPU @ 2.30GHz
[00:09:26]  - Intel microarchitecture Kaby Lake
[00:09:26]  - logical processor count: 16
[00:09:26] hb_scan: path=/Users/jay/Desktop/ad/ clubsexxxtury21/c21s.tina kay_191004_white braah.mp4, title_index=1
udfread ERROR: ECMA 167 Volume Recognition failed
disc.c:333: failed opening UDF image /Users/jay/Desktop/ad/ clubsexxxtury21/c21s.tina kay_191004_white braah.mp4
disc.c:437: error opening file BDMV/index.bdmv
disc.c:437: error opening file BDMV/BACKUP/index.bdmv
bluray.c:2646: nav_get_title_list(/Users/jay/Desktop/ad/ clubsexxxtury21/c21s.tina kay_191004_white braah.mp4/) failed
[00:09:26] bd: not a bd - trying as a stream/file instead
libdvdread: DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdnav: vm: vm: failed to read VIDEO_TS.IFO
[00:09:26] dvd: not a dvd - trying as a stream/file instead
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '/Users/jay/Desktop/ad/ clubsexxxtury21/c21s.tina kay_191004_white braah.mp4':
  Metadata:
    major_brand     : isom
    minor_version   : 512
    compatible_brands: isomiso2avc1mp41
    encoder         : Lavf58.29.100
  Duration: 00:18:36.48, start: 0.000000, bitrate: 5079 kb/s
  Stream #0:0(und): Video: h264 (High) (avc1 / 0x31637661), yuv420p(tv, bt709), 1920x1080 [SAR 1:1 DAR 16:9], 4942 kb/s, 50 fps, 50 tbr, 90k tbn, 100 tbc (default)
    Metadata:
      handler_name    : VideoHandler
      vendor_id       : [0][0][0][0]
  Stream #0:1(und): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 128 kb/s (default)
    Metadata:
      handler_name    : SoundHandler
      vendor_id       : [0][0][0][0]
[00:09:26] scan: decoding previews for title 1
[00:09:26] scan: audio 0x1: aac, rate=48000Hz, bitrate=128420 Unknown (AAC LC) (2.0 ch) (128 kbps)
[00:09:26] scan: 10 previews, 1920x1080, 50.000 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1, color profile: 1-1-1, chroma location: left
[00:09:26] libhb: scan thread found 1 valid title(s)
[00:09:26] macgui: fr.handbrake.HandBrakeXPCService scan done
[00:09:26] macgui: fr.handbrake.HandBrakeXPCService started encoding c21s.tina kay_191004_white braah.mp4
[00:09:26] macgui: fr.handbrake.HandBrakeXPCService with preset 2000 E-AC3pass
[00:09:26] Starting work at: Sat Oct 22 00:09:26 2022

[00:09:26] 1 job(s) to process
[00:09:26] Starting Task: Encoding Pass
[00:09:26] Skipping vfr filter
[00:09:26] Skipping crop/scale filter
[00:09:26] work: only 1 chapter, disabling chapter markers
[00:09:26] job configuration:
[00:09:26]  * source
[00:09:26]    + /Users/jay/Desktop/ad/ clubsexxxtury21/c21s.tina kay_191004_white braah.mp4
[00:09:26]    + title 1, chapter(s) 1 to 1
[00:09:26]    + container: mov,mp4,m4a,3gp,3g2,mj2
[00:09:26]    + data rate: 5079 kbps
[00:09:26]  * destination
[00:09:26]    + /Users/jay/Desktop/torr-crushed/c21s.tina kay_191004_white braah.mp4
[00:09:26]    + container: MPEG-4 (libavformat)
[00:09:26]      + align initial A/V stream timestamps
[00:09:26]  * video track
[00:09:26]    + decoder: h264 8-bit (yuv420p)
[00:09:26]      + bitrate 4942 kbps
[00:09:26]    + filters
[00:09:26]      + Comb Detect (mode=3:spatial-metric=2:motion-thresh=1:spatial-thresh=1:filter-mode=2:block-thresh=40:block-width=16:block-height=16)
[00:09:26]      + Decomb (mode=39)
[00:09:26]    + Output geometry
[00:09:26]      + storage dimensions: 1920 x 1080
[00:09:26]      + pixel aspect ratio: 1 : 1
[00:09:26]      + display dimensions: 1920 x 1080
[00:09:26]    + encoder: H.265 (libx265)
[00:09:26]      + preset:  fast
[00:09:26]      + profile: main
[00:09:26]      + level:   4.0
[00:09:26]      + bitrate: 2000 kbps, pass: 0
[00:09:26]      + color profile: 1-1-1
[00:09:26]      + chroma location: left
[00:09:26]  * audio track 1
[00:09:26]    + decoder: Unknown (AAC LC) (2.0 ch) (128 kbps) (track 1, id 0x1)
[00:09:26]      + bitrate: 128 kbps, samplerate: 48000 Hz
[00:09:26]    + mixdown: Stereo
[00:09:26]    + encoder: E-AC3 (libavcodec)
[00:09:26]      + bitrate: 512 kbps, samplerate: 48000 Hz
[00:09:26] sync: expecting 55824 video frames
x265 [info]: HEVC encoder version 3.5+1-f0c1022b6
x265 [info]: build info [Mac OS X][clang 13.0.0][64 bit] 8bit+10bit+12bit
x265 [info]: using cpu capabilities: MMX2 SSE2Fast LZCNT SSSE3 SSE4.2 AVX FMA3 BMI2 AVX2
x265 [error]: frame rate is out of range for specified level
[00:09:26] encx265: x265_encoder_open failed.
[00:09:26] Failure to initialise thread 'H.265/HEVC encoder (libx265)'
[00:09:26] comb detect: heavy 0 | light 0 | uncombed 0 | total 0
[00:09:26] decomb: deinterlaced 0 | blended 0 | unfiltered 0 | total 0
[00:09:26] aac-decoder done: 0 frames, 0 decoder errors
[00:09:26] h264-decoder done: 0 frames, 0 decoder errors
[00:09:26] sync: got 0 frames, 55824 expected
[00:09:27] Finished work at: Sat Oct 22 00:09:27 2022

[00:09:27] libhb: work result = 3

[Ritsuka]

The H.265 level you set doesn't support 50 fps at that resolution. When in doubt, set the level to auto.

[SmilingMoose]

Thanks for the reply. Auto? Where. All I see is the dropdown menu. I leave the framerate as "Same as source." If you could direct me to Auto or a command line... Realized I also have an issue with some 4K (3840) files at 23.976fps. Tried a bunch of different frame rates there to no avail.

Thank you again

[Ritsuka]

The frame rate is ok, but below it there is another dropdown menu called "Level", you need to set this to "auto".

[SmilingMoose]

Aha! Never touched that because I didn't know what it did. It worked. Assuming leaving it at 4.0 conflicted with the attempt to transcode based on the source file? Is that level setting related to the format profile level in the file?

The 4K files I mentioned didn't work with putting Level at auto, but when I put both Profile and Level at auto, it seems to work, but slower than usual (@ 8fps). But...it's worked. Thank you.

[Ritsuka]

Yes, each level specifies a constraint, the highest resolution at the highest Framerate supported.
You probably started with a built-in preset, that uses x264 and set a level. At the moment HandBrake doesn't check if the level are supported when changing codec and resolution so it needs to be done manually.