Not copying disk error occuring

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Seanoz73
Posts: 1
Joined: Sat Nov 13, 2021 4:05 am

Not copying disk error occuring

Post by Seanoz73 »

Description of problem or question:
Que Finished with one error or cancellations detected.

Handbrake works for about 28 mins on a 2 hour dvd before the error happens.

I have followed the directions on how to fix this but I am unable to get it work past it.


Steps to reproduce the problem (If Applicable):
I don't know if you can as it could always be the disk or disk reader we are using



HandBrake version (e.g., 1.0.0):
1.4.2 (2021100300)



Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):

Windows 10 Home V:20H2 OS build 19042.1348


HandBrake Activity Log ***required*** (see How-to get an activity log)

Code: Select all

HandBrake 1.4.2 (2021100300)
OS: Microsoft Windows NT 10.0.19042.0
CPU: Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz
Ram: 12193 MB, 
GPU Information:
  Intel(R) HD Graphics 520 - 23.20.16.4973
Screen: 1366x768
Temp Dir: C:\Users\snhug\AppData\Local\Temp\
Install Dir: C:\Program Files\HandBrake\
Data Dir: C:\Users\snhug\AppData\Roaming\HandBrake

-------------------------------------------


# Starting Encode ...
[13:56:53] base preset: Fast 1080p30
[13:56:53] hb_init: starting libhb thread
[13:56:53] Starting work at: Sat Nov 13 13:56:53 2021
[13:56:53] 1 job(s) to process
[13:56:53] json job:
{
  "Audio": {
    "AudioList": [
      {
        "Bitrate": 160,
        "DRC": 0,
        "Encoder": "av_aac",
        "Gain": 0,
        "Mixdown": 4,
        "NormalizeMixLevel": false,
        "Samplerate": 0,
        "Track": 0,
        "DitherMethod": 0
      }
    ],
    "CopyMask": [
      "copy:aac",
      "copy:ac3",
      "copy:dtshd",
      "copy:dts",
      "copy:eac3",
      "copy:flac",
      "copy:mp3",
      "copy:truehd",
      "copy:mp2"
    ],
    "FallbackEncoder": "ac3"
  },
  "Destination": {
    "ChapterList": [
      {
        "Name": "Chapter 1"
      }
    ],
    "ChapterMarkers": true,
    "AlignAVStart": true,
    "File": "C:\\Users\\snhug\\Videos\\Lg Combi Recorder-1(1).m4v",
    "Mp4Options": {
      "IpodAtom": false,
      "Mp4Optimize": false
    },
    "Mux": "av_mp4"
  },
  "Filters": {
    "FilterList": [
      {
        "ID": 4,
        "Settings": {
          "mode": "7"
        }
      },
      {
        "ID": 3,
        "Settings": {
          "block-height": "16",
          "block-thresh": "40",
          "block-width": "16",
          "filter-mode": "2",
          "mode": "3",
          "motion-thresh": "1",
          "spatial-metric": "2",
          "spatial-thresh": "1"
        }
      },
      {
        "ID": 13,
        "Settings": {
          "crop-bottom": "8",
          "crop-left": "2",
          "crop-right": "0",
          "crop-top": "0",
          "height": "568",
          "width": "718"
        }
      },
      {
        "ID": 6,
        "Settings": {
          "mode": "2",
          "rate": "27000000/900000"
        }
      }
    ]
  },
  "PAR": {
    "Num": 16,
    "Den": 15
  },
  "Metadata": {},
  "SequenceID": 0,
  "Source": {
    "Angle": 1,
    "Range": {
      "Type": "chapter",
      "Start": 1,
      "End": 1
    },
    "Title": 1,
    "Path": "E:\\"
  },
  "Subtitle": {
    "Search": {
      "Burn": true,
      "Default": false,
      "Enable": true,
      "Forced": true
    },
    "SubtitleList": []
  },
  "Video": {
    "Encoder": "x264",
    "Level": "4.0",
    "TwoPass": false,
    "Turbo": false,
    "ColorMatrixCode": 0,
    "Options": "",
    "Preset": "fast",
    "Profile": "main",
    "Quality": 22,
    "QSV": {
      "Decode": false
    }
  }
}
[13:56:53] CPU: Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz
[13:56:53]  - Intel microarchitecture Skylake
[13:56:53]  - logical processor count: 4
[13:56:53] Intel Quick Sync Video support: yes, gpu list: 0
[13:56:53] Intel Quick Sync Video integrated adapter with index 0
[13:56:53]  - Intel Media SDK hardware: API 1.25 (minimum: 1.3)
[13:56:53]  - Decode support:  h264 hevc (8bit: yes, 10bit: no)
[13:56:53]  - H.264 encoder: yes
[13:56:53]     - preferred implementation: hardware (1) via D3D11
[13:56:53]     - capabilities (hardware):  breftype icq+la+i+downs vsinfo opt1 opt2+mbbrc+extbrc+trellis+ib_adapt+nmpslice
[13:56:53]  - H.265 encoder: yes (8bit: yes, 10bit: no)
[13:56:53]     - preferred implementation: hardware (1) via D3D11
[13:56:53]     - capabilities (hardware):  bpyramid icq vsinfo opt1
[13:56:53] hb_scan: path=E:\, title_index=1
src/libbluray/disc/disc.c:437: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:437: error opening file BDMV\BACKUP\index.bdmv
src/libbluray/bluray.c:2646: nav_get_title_list(E:\) failed
[13:56:53] bd: not a bd - trying as a stream/file instead
libdvdread: Could not open input:
libdvdread: Can't open E:\ for reading
libdvdread: Device E:\ inaccessible, CSS authentication not available.
libdvdread: Zero check failed in src/ifo_read.c:567 for vmgi_mat->zero_3 : 0x00000000010000000000000000000000000000
libdvdnav: Unable to open device file E:\.
libdvdread: Could not open input:
libdvdread: Can't open E:\ for reading
libdvdread: Device E:\ inaccessible, CSS authentication not available.
libdvdread: Zero check failed in src/ifo_read.c:567 for vmgi_mat->zero_3 : 0x00000000010000000000000000000000000000
[13:56:53] scan: DVD has 1 title(s)
[13:56:53] scan: scanning title 1
[13:56:53] scan: duration is 02:03:28 (7408800 ms)
[13:56:53] pgc_id: 1, pgn: 1: pgc: 000002d53a4309d0
[13:56:53] scan: checking audio 1
[13:56:53] scan: id=0x80bd, lang=Unknown (AC3), 3cc=und ext=0
[13:56:53] scan: title 1 has 1 chapters
[13:56:53] scan: chap 1, 7408800 ms
[13:56:53] scan: aspect = 4:3
[13:56:53] scan: decoding previews for title 1
[13:56:53] scan: title angle(s) 1
[13:56:53] scan: audio 0x80bd: ac3, rate=48000Hz, bitrate=256000 Unknown (AC3) (2.0 ch) (256 kbps)
[13:56:53] scan: 10 previews, 720x576, 25.000 fps, autocrop = 0/8/2/0, aspect 4:3, PAR 16:15, color profile: 5-1-6
[13:56:53] libhb: scan thread found 1 valid title(s)
[13:56:53] Skipping subtitle scan.  No suitable subtitle tracks.
[13:56:53] Starting Task: Encoding Pass
[13:56:54] work: track 1, dithering not supported by codec
[13:56:54] work: only 1 chapter, disabling chapter markers
[13:56:54] job configuration:
[13:56:54]  * source
[13:56:54]    + E:\
[13:56:54]    + title 1, chapter(s) 1 to 1
[13:56:54]  * destination
[13:56:54]    + C:\Users\snhug\Videos\Lg Combi Recorder-1(1).m4v
[13:56:54]    + container: MPEG-4 (libavformat)
[13:56:54]      + align initial A/V stream timestamps
[13:56:54]  * video track
[13:56:54]    + decoder: mpeg2video 8-bit (yuv420p)
[13:56:54]      + bitrate 200 kbps
[13:56:54]    + filters
[13:56:54]      + Comb Detect (mode=3:spatial-metric=2:motion-thresh=1:spatial-thresh=1:filter-mode=2:block-thresh=40:block-width=16:block-height=16)
[13:56:54]      + Decomb (mode=39)
[13:56:54]      + Framerate Shaper (mode=2:rate=27000000/900000)
[13:56:54]        + frame rate: 25.000 fps -> peak rate limited to 30.000 fps
[13:56:54]      + Crop and Scale (width=718:height=568:crop-top=0:crop-bottom=8:crop-left=2:crop-right=0)
[13:56:54]        + source: 720 * 576, crop (0/8/2/0): 718 * 568, scale: 718 * 568
[13:56:54]    + Output geometry
[13:56:54]      + storage dimensions: 718 x 568
[13:56:54]      + pixel aspect ratio: 16 : 15
[13:56:54]      + display dimensions: 765 x 568
[13:56:54]    + encoder: H.264 (libx264)
[13:56:54]      + preset:  fast
[13:56:54]      + profile: main
[13:56:54]      + level:   4.0
[13:56:54]      + quality: 22.00 (RF)
[13:56:54]      + color profile: 5-1-6
[13:56:54]  * audio track 1
[13:56:54]    + decoder: Unknown (AC3) (2.0 ch) (256 kbps) (track 1, id 0x80bd)
[13:56:54]      + bitrate: 256 kbps, samplerate: 48000 Hz
[13:56:54]    + mixdown: Stereo
[13:56:54]    + encoder: AAC (libavcodec)
[13:56:54]      + bitrate: 160 kbps, samplerate: 48000 Hz
libdvdread: Could not open input:
libdvdread: Can't open E:\ for reading
libdvdread: Device E:\ inaccessible, CSS authentication not available.
libdvdread: Zero check failed in src/ifo_read.c:567 for vmgi_mat->zero_3 : 0x00000000010000000000000000000000000000
libdvdnav: Unable to open device file E:\.
libdvdread: Could not open input:
libdvdread: Can't open E:\ for reading
libdvdread: Device E:\ inaccessible, CSS authentication not available.
libdvdread: Zero check failed in src/ifo_read.c:567 for vmgi_mat->zero_3 : 0x00000000010000000000000000000000000000
[13:56:54] sync: expecting 185220 video frames
[13:56:54] encx264: encoding at constant RF 22.000000
[13:56:54] encx264: unparsed options: level=4.0:ref=2:8x8dct=0:weightp=1:subme=6:vbv-bufsize=25000:vbv-maxrate=20000:rc-lookahead=30
x264 [info]: using SAR=16/15
x264 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX FMA3 BMI2 AVX2
x264 [info]: profile Main, level 4.0, 4:2:0, 8-bit
[13:56:54] sync: first pts video is 0
[13:56:54] sync: first pts audio 0x80bd is 0
[13:56:54] sync: "Chapter 1" (1) at frame 3 time 7200
dvdnav: Read Error, Error reading from DVD.
[14:12:26] reader: done. 1 scr changes
[14:12:27] work: average encoding speed for job is 45.992008 fps
[14:12:27] comb detect: heavy 42599 | light 204 | uncombed 67 | total 42870
[14:12:27] decomb: deinterlaced 42599 | blended 204 | unfiltered 67 | total 42870
[14:12:27] vfr: 42870 frames output, 0 dropped and 0 duped for CFR/PFR
[14:12:27] vfr: lost time: 0 (0 frames)
[14:12:27] vfr: gained time: 0 (0 frames) (0 not accounted for)
[14:22:45] ac3-decoder done: 53576 frames, 0 decoder errors
[14:22:45] mpeg2video-decoder done: 42870 frames, 0 decoder errors
[14:22:45] sync: got 42870 frames, 185220 expected
[14:22:45] sync: framerate min 25.000 fps, max 25.000 fps, avg 25.000 fps
[aac @ 000002d53a471d40] Ignoring attempt to flush encoder that doesn't support it
[aac @ 000002d53a471d40] Qavg: 255.800
x264 [info]: frame I:194   Avg QP:19.40  size: 34509
x264 [info]: frame P:10953 Avg QP:22.18  size: 13467
x264 [info]: frame B:31723 Avg QP:24.15  size:  4474
x264 [info]: consecutive B-frames:  1.3%  0.2%  0.2% 98.4%
x264 [info]: mb I  I16..4: 30.5%  0.0% 69.5%
x264 [info]: mb P  I16..4:  8.2%  0.0% 13.2%  P16..4: 41.8% 17.1%  8.5%  0.0%  0.0%    skip:11.1%
x264 [info]: mb B  I16..4:  3.9%  0.0%  3.9%  B16..8: 24.4%  8.5%  1.0%  direct:19.6%  skip:38.7%  L0:45.3% L1:42.9% BI:11.7%
x264 [info]: coded y,uvDC,uvAC intra: 56.9% 37.9% 6.7% inter: 17.0% 33.7% 1.2%
x264 [info]: i16 v,h,dc,p: 42% 32% 16% 10%
x264 [info]: i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 11% 30% 14%  6%  8%  5% 13%  4%  9%
x264 [info]: i8c dc,h,v,p: 69% 17% 12%  1%
x264 [info]: Weighted P-Frames: Y:1.6% UV:0.4%
x264 [info]: ref P L0: 56.4% 43.6%
x264 [info]: ref B L0: 77.8% 22.2%
x264 [info]: ref B L1: 93.7%  6.3%
x264 [info]: kb/s:1381.55
[14:22:45] mux: track 0, 42870 frames, 296126867 bytes, 1381.48 kbps, fifo 4096
[14:22:45] mux: track 1, 80365 frames, 34374445 bytes, 160.36 kbps, fifo 8192
[14:22:45] Finished work at: Sat Nov 13 14:22:45 2021
[14:22:45] libhb: work result = 5

# Job Failed (5)


rollin_eng
Veteran User
Posts: 4854
Joined: Wed May 04, 2011 11:06 pm

Re: Not copying disk error occuring

Post by rollin_eng »

Try ripping with makemkv first.
Woodstock
Veteran User
Posts: 4619
Joined: Tue Aug 27, 2013 6:39 am

Re: Not copying disk error occuring

Post by Woodstock »

dvdnav: Read Error, Error reading from DVD.
Such things happen even when using actual ripping software. Ripping software, however, usually gives better error messages.

Helpful information from a site that supports actual ripping software: If you're experiencing rip errors, please read here first!
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