Rev 1.4.2 Starts then Fails on Windows 10

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haywardk
Posts: 1
Joined: Mon Oct 04, 2021 8:51 pm

Rev 1.4.2 Starts then Fails on Windows 10

Post by haywardk »

Description of problem or question:
Versions 1.4.1 and 1.4.2 both have the same problem with my Windows 10 version with NET 5.0.10. The program launches, loads and recognizes the required .mkv source file, but fails to create any preview stills. The activity log shows this. Rev 1.3.3 works perfectly on this system, and includes proper use of the installed GTX 1060 hardware encoder.

Steps to reproduce the problem (If Applicable):

HandBrake version (e.g., 1.0.0):
1.4.2

Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):
Windows 10 Pro, 21H1, OS Build 19043.1237
Intel(R) Core(TM) i7-7800X CPU @ 3.50GHz 3.50 GHz
64-bit operating system, x64-based processor



HandBrake Activity Log ***required*** (see How-to get an activity log)
HandBrake 1.4.2 (2021100300)
OS: Microsoft Windows NT 10.0.19043.0
CPU: Intel(R) Core(TM) i7-7800X CPU @ 3.50GHz
Ram: 32449 MB,
GPU Information:
extension Graphics Adapter - 1.1.215.84
NVIDIA GeForce GTX 1060 6GB - 30.0.14.7212
Screen: 1920x1080
Temp Dir: C:\Users\a3a12\AppData\Local\Temp\
Install Dir: C:\Program Files\HandBrake\
Data Dir: C:\Users\a3a12\AppData\Roaming\HandBrake

-------------------------------------------

[13:46:38] hb_init: starting libhb thread

# Starting Scan ...

[13:46:38] CPU: Intel(R) Core(TM) i7-7800X CPU @ 3.50GHz
[13:46:38] - logical processor count: 12
[13:46:38] Intel Quick Sync Video support: no
[13:46:38] hb_scan: path=E:\__Recodes\All Creatures Great and Small S02\All.Creatures.Great.And.Small.2020.S02E01.mkv, title_index=0
udfread ERROR: ECMA 167 Volume Recognition failed
src/libbluray/disc/disc.c:333: failed opening UDF image E:\__Recodes\All Creatures Great and Small S02\All.Creatures.Great.And.Small.2020.S02E01.mkv
src/libbluray/disc/disc.c:437: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:437: error opening file BDMV\BACKUP\index.bdmv
src/libbluray/bluray.c:2646: nav_get_title_list(E:\__Recodes\All Creatures Great and Small S02\All.Creatures.Great.And.Small.2020.S02E01.mkv\) failed
[13:46:38] bd: not a bd - trying as a stream/file instead
libdvdread: DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdnav: vm: vm: failed to read VIDEO_TS.IFO
[13:46:38] dvd: not a dvd - trying as a stream/file instead
Input #0, matroska,webm, from 'E:\__Recodes\All Creatures Great and Small S02\All.Creatures.Great.And.Small.2020.S02E01.mkv':
Metadata:
encoder : libebml v1.3.1 + libmatroska v1.4.2
creation_time : 2021-09-16T21:21:10.000000Z
Duration: 00:45:04.77, start: 0.000000, bitrate: 5828 kb/s
Stream #0:0(eng): Video: h264 (High), yuv420p(tv, bt709, progressive), 1920x1080 [SAR 1:1 DAR 16:9], 25 fps, 25 tbr, 1k tbn, 50 tbc (default)
Metadata:
BPS : 5633703
BPS-eng : 5633703
DURATION : 00:45:04.760000000
DURATION-eng : 00:45:04.760000000
NUMBER_OF_FRAMES: 67619
NUMBER_OF_FRAMES-eng: 67619
NUMBER_OF_BYTES : 1904726911
NUMBER_OF_BYTES-eng: 1904726911
_STATISTICS_WRITING_APP: mkvmerge v7.8.0 ('River Man') 64bit built on Mar 27 2015 16:31:37
_STATISTICS_WRITING_APP-eng: mkvmerge v7.8.0 ('River Man') 64bit built on Mar 27 2015 16:31:37
_STATISTICS_WRITING_DATE_UTC: 2021-09-16 21:21:10
_STATISTICS_WRITING_DATE_UTC-eng: 2021-09-16 21:21:10
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:1(eng): Audio: aac (LC), 48000 Hz, stereo, fltp (default)
Metadata:
title : Stereo
BPS : 192211
BPS-eng : 192211
DURATION : 00:45:04.725000000
DURATION-eng : 00:45:04.725000000
NUMBER_OF_FRAMES: 126784
NUMBER_OF_FRAMES-eng: 126784
NUMBER_OF_BYTES : 64984815
NUMBER_OF_BYTES-eng: 64984815
_STATISTICS_WRITING_APP: mkvmerge v7.8.0 ('River Man') 64bit built on Mar 27 2015 16:31:37
_STATISTICS_WRITING_APP-eng: mkvmerge v7.8.0 ('River Man') 64bit built on Mar 27 2015 16:31:37
_STATISTICS_WRITING_DATE_UTC: 2021-09-16 21:21:10
_STATISTICS_WRITING_DATE_UTC-eng: 2021-09-16 21:21:10
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:2(eng): Subtitle: subrip
Metadata:
BPS : 76
BPS-eng : 76
DURATION : 00:44:28.480000000
DURATION-eng : 00:44:28.480000000
NUMBER_OF_FRAMES: 735
NUMBER_OF_FRAMES-eng: 735
NUMBER_OF_BYTES : 25363
NUMBER_OF_BYTES-eng: 25363
_STATISTICS_WRITING_APP: mkvmerge v7.8.0 ('River Man') 64bit built on Mar 27 2015 16:31:37
_STATISTICS_WRITING_APP-eng: mkvmerge v7.8.0 ('River Man') 64bit built on Mar 27 2015 16:31:37
_STATISTICS_WRITING_DATE_UTC: 2021-09-16 21:21:10
_STATISTICS_WRITING_DATE_UTC-eng: 2021-09-16 21:21:10
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
[13:46:38] scan: decoding previews for title 1
[13:46:38] scan: audio 0x1: aac, rate=48000Hz, bitrate=1 English (AAC LC) (2.0 ch)
[13:46:39] scan: 20 previews, 1920x1080, 25.000 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1, color profile: 1-1-1
[13:46:39] libhb: scan thread found 1 valid title(s)

# Processing Scan Information ...


# Scan Finished ...

Code: Select all

Please replace this text with the contents of your log file between the two code tags - OR -  provide a pastebin URL in place of these 3 lines.
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