Handbrake crash every time at launch

HandBrake for Windows support
Forum rules
An Activity Log is required for support requests. Please read How-to get an activity log? for details on how and why this should be provided.
Post Reply
nakez
New User
Posts: 1
Joined: Sat Mar 09, 2019 11:31 am

Handbrake crash every time at launch

Post by nakez » Sat Mar 09, 2019 11:55 am

Hello,
First I'm sorry, I am not speack english very good... I try to explain my problem :

I use Handbrake since a long time and I like this software because i have never problem... Till today
It's been a year since I did not use it, and when I launch, the soft is crashing.

"api-ms-win-core-libraryloader-l1-2-0 is missing"

Ok, I download the api-ms-win-core-libraryloader-l1-2-0.dll and I paste in System32

I launch the soft and is crashing...
I update the soft to 1.2.2
Same result... I uninstall/reinstall several times... same result
I'm going in roaming folder, and delete all handbrake files, same result
I try to use the portable version and same result...

I'm lost.
I come to get help from you.

I'm on Windows Seven, PCU i5 4670k, gpu geforce 760OC, 16GB ram, handbrake on system SSD.

I give you the "Windows crash report" when I launch Handbrake 1.2.2 :

Signature du problème :
Nom d’événement de problème: APPCRASH
Nom de l’application: HandBrake.exe
Version de l’application: 1.2.2.0
Horodatage de l’application: 5c7180e9
Nom du module par défaut: KERNELBASE.dll
Version du module par défaut: 6.1.7601.18933
Horodateur du module par défaut: 55a6a16f
Code de l’exception: c06d007e
Décalage de l’exception: 000000000000b3dd
Version du système: 6.1.7601.2.1.0.256.48
Identificateur de paramètres régionaux: 1036
Information supplémentaire n° 1: 7283
Information supplémentaire n° 2: 72836eb6216b49be15302fdb224c1b5d
Information supplémentaire n° 3: 38fa
Information supplémentaire n° 4: 38fa64074293927eebfa73ecd7124aa9

Have a good day

Post Reply