Cannot get imported subtitle file to work/show subs

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Max-HB
Posts: 8
Joined: Wed Nov 07, 2018 11:36 am

Cannot get imported subtitle file to work/show subs

Post by Max-HB » Wed Nov 07, 2018 12:01 pm

Description of problem or question:

Trying to add imported .srt file to film but subs do not show. I have cleared the other subtitle tracks and chosen the .srt file and selected to burn in. I am just doing a 3min sample of the film to test on fast1080p30 setting. Film encodes into mp4 and vision and sound all fine but no subs show up.



Steps to reproduce the problem (If Applicable):




HandBrake version (e.g., 1.0.0):

1.0.7


Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):

Windows 7 32 bit


HandBrake Activity Log ***required*** (see How-to get an activity log)

Code: Select all


HandBrake 1.0.7 (2017040900) - 32bit
OS: Microsoft Windows NT 6.1.7601 Service Pack 1 - 32bit
CPU: Intel(R) Core(TM) i3 CPU       M 370  @ 2.40GHz
Ram: 2998 MB, 
GPU Information:
  Intel(R) HD Graphics - 8.15.10.2141
Screen: 1600x900
Temp Dir: C:\Users\XXXXX\AppData\Local\Temp\
Install Dir: C:\Program Files\Handbrake
Data Dir: C:\Users\XXXXX\AppData\Roaming\HandBrake Team\HandBrake\1.0.7.0

-------------------------------------------


# Starting Encode ...

[11:40:16] hb_init: starting libhb thread
[11:40:16] 1 job(s) to process
[11:40:16] json job:
{
  "Audio": {
    "AudioList": [
      {
        "Bitrate": 160,
        "DRC": 0.0,
        "Encoder": 65536,
        "Gain": 0.0,
        "Mixdown": 1,
        "NormalizeMixLevel": false,
        "Samplerate": 0,
        "Track": 0,
        "DitherMethod": 0
      }
    ],
    "CopyMask": [
      1073807360,
      1073743872,
      1074003968,
      1073750016,
      1090519040,
      1074790400,
      1074266112,
      1107296256
    ],
    "FallbackEncoder": 2048
  },
  "Destination": {
    "ChapterList": [
      {
        "Name": "Chapter 1"
      },
      {
        "Name": "Chapter 2"
      },
      {
        "Name": "Chapter 3"
      },
      {
        "Name": "Chapter 4"
      },
      {
        "Name": "Chapter 5"
      },
      {
        "Name": "Chapter 6"
      },
      {
        "Name": "Chapter 7"
      },
      {
        "Name": "Chapter 8"
      },
      {
        "Name": "Chapter 9"
      },
      {
        "Name": "Chapter 10"
      },
      {
        "Name": "Chapter 11"
      },
      {
        "Name": "Chapter 12"
      },
      {
        "Name": "Chapter 13"
      },
      {
        "Name": "Chapter 14"
      },
      {
        "Name": "Chapter 15"
      },
      {
        "Name": "Chapter 16"
      }
    ],
    "ChapterMarkers": true,
    "File": "C:\\Users\\XXXXX\\Desktop\\pet test.mp4",
    "Mp4Options": {
      "IpodAtom": false,
      "Mp4Optimize": false
    },
    "Mux": 131072
  },
  "Filters": {
    "FilterList": [
      {
        "ID": 4,
        "Settings": {
          "mode": "7"
        }
      },
      {
        "ID": 3,
        "Settings": {
          "block-height": "16",
          "block-thresh": "40",
          "block-width": "16",
          "filter-mode": "2",
          "mode": "3",
          "motion-thresh": "1",
          "spatial-metric": "2",
          "spatial-thresh": "1"
        }
      },
      {
        "ID": 11,
        "Settings": {
          "crop-bottom": "4",
          "crop-left": "26",
          "crop-right": "26",
          "crop-top": "4",
          "height": "568",
          "width": "668"
        }
      },
      {
        "ID": 6,
        "Settings": {
          "mode": "2",
          "rate": "27000000/900000"
        }
      }
    ]
  },
  "PAR": {
    "Num": 64,
    "Den": 45
  },
  "Metadata": {},
  "SequenceID": 0,
  "Source": {
    "Angle": 1,
    "Range": {
      "Type": "time",
      "Start": 81000000,
      "End": 99000000
    },
    "Title": 1,
    "Path": "C:\\Users\\XXXXX\\Desktop\\MainMovie\\PETROLEUMMIEZEN"
  },
  "Subtitle": {
    "Search": {
      "Burn": false,
      "Default": false,
      "Enable": false,
      "Forced": false
    },
    "SubtitleList": [
      {
        "Burn": true,
        "Default": false,
        "Forced": false,
        "ID": 0,
        "Offset": 0,
        "Track": -1,
        "SRT": {
          "Codeset": "UTF-8",
          "Filename": "C:\\Users\\XXXXX\\Desktop\\Christian Jacque - Les Petroleuses (1971).srt",
          "Language": "eng"
        }
      }
    ]
  },
  "Video": {
    "Encoder": 65536,
    "Level": "4.0",
    "TwoPass": false,
    "Turbo": false,
    "ColorMatrixCode": 0,
    "Options": "",
    "Preset": "fast",
    "Profile": "main",
    "Quality": 22.0,
    "OpenCL": false,
    "HWDecode": false,
    "QSV": {
      "Decode": false,
      "AsyncDepth": 0
    }
  }
}
[11:40:16] CPU: Intel(R) Core(TM) i3 CPU       M 370  @ 2.40GHz
[11:40:16]  - logical processor count: 4
[11:40:16] Intel Quick Sync Video support: no
[11:40:16] hb_scan: path=C:\Users\XXXXX\Desktop\MainMovie\PETROLEUMMIEZEN, title_index=1
src/libbluray/disc/disc.c:352: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:352: error opening file BDMV\BACKUP\index.bdmv
[11:40:16] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 5.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdread: Can't open C:\Users\XXXXX\Desktop\MainMovie\PETROLEUMMIEZEN for reading
libdvdread: Device C:\Users\XXXXX\Desktop\MainMovie\PETROLEUMMIEZEN inaccessible, CSS authentication not available.
libdvdnav: Unable to open device file C:\Users\XXXXX\Desktop\MainMovie\PETROLEUMMIEZEN.
libdvdnav: DVD disk reports itself with Region mask 0x00000000. Regions: 1 2 3 4 5 6 7 8
libdvdread: Encrypted DVD support unavailable.
libdvdread: Can't open C:\Users\XXXXX\Desktop\MainMovie\PETROLEUMMIEZEN for reading
libdvdread: Device C:\Users\XXXXX\Desktop\MainMovie\PETROLEUMMIEZEN inaccessible, CSS authentication not available.
[11:40:16] scan: DVD has 1 title(s)
[11:40:16] scan: scanning title 1
[11:40:16] scan: opening IFO for VTS 1
[11:40:16] scan: duration is 01:30:24 (5424040 ms)
[11:40:16] pgc_id: 1, pgn: 1: pgc: 053CE6F8
[11:40:16] scan: vts=1, ttn=1, cells=0->15, blocks=0->2937924, 2937925 blocks
[11:40:16] scan: checking audio 1
[11:40:16] scan: id=0x80bd, lang=Deutsch (AC3), 3cc=deu ext=0
[11:40:16] scan: checking audio 2
[11:40:16] scan: id=0x81bd, lang=Francais (AC3), 3cc=fra ext=0
[11:40:16] scan: checking subtitle 1
[11:40:16] scan: id=0x20bd, lang=Deutsch, 3cc=deu ext=0
[11:40:16] scan: checking subtitle 2
[11:40:16] scan: id=0x21bd, lang=Deutsch, 3cc=deu ext=0
[11:40:16] scan: title 1 has 16 chapters
[11:40:16] scan: chap 1 c=0->0, b=0->204710 (204711), 376320 ms
[11:40:16] scan: chap 2 c=1->1, b=204711->430232 (225522), 410880 ms
[11:40:16] scan: chap 3 c=2->2, b=430233->566329 (136097), 256800 ms
[11:40:16] scan: chap 4 c=3->3, b=566330->664890 (98561), 194880 ms
[11:40:16] scan: chap 5 c=4->4, b=664891->817612 (152722), 282240 ms
[11:40:16] scan: chap 6 c=5->5, b=817613->1058138 (240526), 445440 ms
[11:40:16] scan: chap 7 c=6->6, b=1058139->1166537 (108399), 197760 ms
[11:40:16] scan: chap 8 c=7->7, b=1166538->1422917 (256380), 477120 ms
[11:40:16] scan: chap 9 c=8->8, b=1422918->1610530 (187613), 378080 ms
[11:40:16] scan: chap 10 c=9->9, b=1610531->1768505 (157975), 291360 ms
[11:40:16] scan: chap 11 c=10->10, b=1768506->2051793 (283288), 497760 ms
[11:40:16] scan: chap 12 c=11->11, b=2051794->2220848 (169055), 300960 ms
[11:40:16] scan: chap 13 c=12->12, b=2220849->2432358 (211510), 388800 ms
[11:40:16] scan: chap 14 c=13->13, b=2432359->2592819 (160461), 285120 ms
[11:40:16] scan: chap 15 c=14->14, b=2592820->2705625 (112806), 201120 ms
[11:40:16] scan: chap 16 c=15->15, b=2705626->2937924 (232299), 439400 ms
[11:40:16] scan: aspect = 16:9
[11:40:16] scan: decoding previews for title 1
libdvdnav: DVD disk reports itself with Region mask 0x00000000. Regions: 1 2 3 4 5 6 7 8
[11:40:16] scan: title angle(s) 1
[ac3 @ 119769c0] frame sync error
[11:40:16] scan: audio 0x80bd: ac3, rate=48000Hz, bitrate=192000 Deutsch (AC3) (1.0 ch)
[ac3 @ 119769c0] frame sync error
[11:40:16] scan: audio 0x81bd: ac3, rate=48000Hz, bitrate=192000 Francais (AC3) (1.0 ch)
[11:40:17] scan: 10 previews, 720x576, 25.000 fps, autocrop = 4/4/26/26, aspect 16:9, PAR 64:45
[11:40:17] libhb: scan thread found 1 valid title(s)
[11:40:17] starting job
[11:40:17] decomb filter thread started for segment 0
[11:40:17] decomb filter thread started for segment 2
[11:40:17] decomb filter thread started for segment 3
[11:40:17] decomb filter thread started for segment 1
[11:40:17] decomb check thread started for segment 0
[11:40:17] decomb check thread started for segment 2
[11:40:17] decomb check thread started for segment 1
[11:40:17] decomb check thread started for segment 3
[11:40:17] mask filter thread started for segment 0
[11:40:17] mask filter thread started for segment 1
[11:40:17] mask erode thread started for segment 0
[11:40:17] mask filter thread started for segment 2
[11:40:17] mask filter thread started for segment 3
[11:40:17] mask erode thread started for segment 2
[11:40:17] mask erode thread started for segment 1
[11:40:17] mask erode thread started for segment 3
[11:40:17] mask dilate thread started for segment 0
[11:40:17] mask dilate thread started for segment 1
[11:40:17] mask dilate thread started for segment 2
[11:40:17] mask dilate thread started for segment 3
[11:40:17] yadif thread started for segment 0
[11:40:17] yadif thread started for segment 1
[11:40:17] yadif thread started for segment 2
[11:40:17] yadif thread started for segment 3
[11:40:17] [ass] Shaper: FriBidi 0.19.7 (SIMPLE) HarfBuzz-ng 1.3.0 (COMPLEX)
[11:40:17] [ass] Using font provider directwrite
[11:40:17] work: track 1, dithering not supported by codec
[11:40:17] job configuration:
[11:40:17]  * source
[11:40:17]    + C:\Users\XXXXX\Desktop\MainMovie\PETROLEUMMIEZEN
[11:40:17]    + title 1, start 00:15:0.00 stop 00:18:20.00
[11:40:17]  * destination
[11:40:17]    + C:\Users\XXXXX\Desktop\pet test.mp4
[11:40:17]    + container: MPEG-4 (libavformat)
[11:40:17]      + chapter markers
[11:40:17]  * video track
[11:40:17]    + decoder: mpeg2video
[11:40:17]      + bitrate 9220 kbps
[11:40:17]    + filters
[11:40:17]      + Comb Detect (mode=3:spatial-metric=2:motion-thresh=1:spatial-thresh=1:filter-mode=2:block-thresh=40:block-width=16:block-height=16)
[11:40:17]      + Decomb (mode=39)
[11:40:17]      + Framerate Shaper (mode=2:rate=27000000/900000)
[11:40:17]        + frame rate: 25.000 fps -> peak rate limited to 30.000 fps
[11:40:17]      + Subtitle renderer ()
[11:40:17]      + Crop and Scale (width=668:height=568:crop-top=4:crop-bottom=4:crop-left=26:crop-right=26)
[11:40:17]        + source: 720 * 576, crop (4/4/26/26): 668 * 568, scale: 668 * 568
[11:40:17]    + Output geometry
[11:40:17]      + storage dimensions: 668 x 568
[11:40:17]      + pixel aspect ratio: 64 : 45
[11:40:17]      + display dimensions: 950 x 568
[11:40:17]    + encoder: H.264 (libx264)
[11:40:17]      + preset:  fast
[11:40:17]      + profile: main
[11:40:17]      + level:   4.0
[11:40:17]      + quality: 22.00 (RF)
[11:40:17]  * subtitle track 1, English (track 0, id 0xff) Text [SRT] -> Render/Burn-in, offset: 0, charset: UTF-8
[11:40:17]  * audio track 1
[11:40:17]    + decoder: Deutsch (AC3) (1.0 ch) (track 1, id 0x80bd)
[11:40:17]      + bitrate: 192 kbps, samplerate: 48000 Hz
[11:40:17]    + mixdown: Mono
[11:40:17]    + encoder: AAC (libavcodec)
[11:40:17]      + bitrate: 160 kbps, samplerate: 48000 Hz
libdvdnav: Using dvdnav version 5.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdread: Can't open C:\Users\XXXXX\Desktop\MainMovie\PETROLEUMMIEZEN for reading
libdvdread: Device C:\Users\XXXXX\Desktop\MainMovie\PETROLEUMMIEZEN inaccessible, CSS authentication not available.
libdvdnav: Unable to open device file C:\Users\XXXXX\Desktop\MainMovie\PETROLEUMMIEZEN.
libdvdnav: DVD disk reports itself with Region mask 0x00000000. Regions: 1 2 3 4 5 6 7 8
libdvdread: Encrypted DVD support unavailable.
libdvdread: Can't open C:\Users\XXXXX\Desktop\MainMovie\PETROLEUMMIEZEN for reading
libdvdread: Device C:\Users\XXXXX\Desktop\MainMovie\PETROLEUMMIEZEN inaccessible, CSS authentication not available.
libdvdnav: DVD disk reports itself with Region mask 0x00000000. Regions: 1 2 3 4 5 6 7 8
[11:40:17] sync: expecting 5025 video frames
[11:40:17] encx264: encoding at constant RF 22.000000
[11:40:17] encx264: unparsed options: rc-lookahead=30:level=4.0:ref=2:vbv-bufsize=25000:8x8dct=0:weightp=1:subme=6:vbv-maxrate=20000
x264 [info]: using SAR=64/45
x264 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2
x264 [info]: profile Main, level 4.0
[11:42:18] sync: first pts video is 0
[11:42:19] sync: first pts audio 0x80bd is 0
[11:49:52] sync: "Chapter 4" (4) at frame 3603 time 12967200
[11:52:30] sync: reached video pts 18000000, exiting early
[11:52:30] sync: reached audio 0x80bd pts 18000000, exiting early
[11:52:41] work: average encoding speed for job is 8.162003 fps
[11:52:41] comb detect: heavy 18 | light 162 | uncombed 4820 | total 5000
[11:52:41] decomb: deinterlaced 18 | blended 162 | unfiltered 4820 | total 5000
[11:52:41] vfr: 5000 frames output, 0 dropped and 0 duped for CFR/PFR
[11:52:41] vfr: lost time: 0 (0 frames)
[11:52:41] vfr: gained time: 0 (0 frames) (0 not accounted for)
[11:52:41] ac3-decoder done: 35879 frames, 0 decoder errors
[11:52:41] mpeg2video-decoder done: 28704 frames, 0 decoder errors
[11:52:41] sync: got 5000 frames, 5025 expected
[11:52:41] sync: framerate min 25.000 fps, max 25.000 fps, avg 25.000 fps
x264 [info]: frame I:40    Avg QP:19.76  size: 27552
x264 [info]: frame P:1280  Avg QP:22.52  size:  8507
x264 [info]: frame B:3680  Avg QP:24.49  size:  2999
x264 [info]: consecutive B-frames:  1.4%  0.8%  1.7% 96.1%
x264 [info]: mb I  I16..4: 16.3%  0.0% 83.7%
x264 [info]: mb P  I16..4:  2.7%  0.0% 11.5%  P16..4: 41.6% 17.8%  9.2%  0.0%  0.0%    skip:17.3%
x264 [info]: mb B  I16..4:  3.2%  0.0%  1.9%  B16..8: 27.1%  8.2%  0.6%  direct:13.0%  skip:46.0%  L0:40.0% L1:50.4% BI: 9.7%
x264 [info]: coded y,uvDC,uvAC intra: 59.0% 69.2% 21.9% inter: 12.9% 24.4% 0.1%
x264 [info]: i16 v,h,dc,p: 47% 15% 20% 19%
x264 [info]: i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 33% 12% 15%  6%  8% 10%  5%  8%  3%
x264 [info]: i8c dc,h,v,p: 51% 13% 28%  7%
x264 [info]: Weighted P-Frames: Y:2.0% UV:0.2%
x264 [info]: ref P L0: 69.1% 30.9%
x264 [info]: ref B L0: 88.1% 11.9%
x264 [info]: ref B L1: 97.0%  3.0%
x264 [info]: kb/s:921.16
[11:52:42] mux: track 0, 5000 frames, 23027179 bytes, 920.90 kbps, fifo 4096
[11:52:42] mux: track 1, 9375 frames, 4010884 bytes, 160.40 kbps, fifo 8192
[11:52:42] libhb: work result = 0

# Encode Completed ...

[11:54:07] hb_init: starting libhb thread




User avatar
BradleyS
Moderator
Posts: 1401
Joined: Thu Aug 09, 2007 12:16 pm

Re: Cannot get imported subtitle file to work/show subs

Post by BradleyS » Wed Nov 07, 2018 12:54 pm

Please upgrade to HandBrake 1.1.2, which is the latest release, and make sure you have selected the correct character encoding for the SRT (UTF-8, etc.).

Max-HB
Posts: 8
Joined: Wed Nov 07, 2018 11:36 am

Re: Cannot get imported subtitle file to work/show subs

Post by Max-HB » Wed Nov 07, 2018 1:22 pm

Thanks - I did go into 'updates' on HB and it said no update available?

I have left the subtitle options unchanged - these are defaulted as you say to ENGLISH and UTF-8

User avatar
BradleyS
Moderator
Posts: 1401
Joined: Thu Aug 09, 2007 12:16 pm

Re: Cannot get imported subtitle file to work/show subs

Post by BradleyS » Wed Nov 07, 2018 1:39 pm

Ah, you're running 32-bit Windows. The latest release is only available for 64-bit.

The character encoding needs to match that of the file. If you're not sure what it is, use a tool such as Jubler to open the original SRT and save a new one as UTF-8, and then select that in HandBrake.

Max-HB
Posts: 8
Joined: Wed Nov 07, 2018 11:36 am

Re: Cannot get imported subtitle file to work/show subs

Post by Max-HB » Wed Nov 07, 2018 3:22 pm

Thank you - I have downloaded Jubler and opened the file but cannot see where to change the 'UTF-8' etc??

User avatar
BradleyS
Moderator
Posts: 1401
Joined: Thu Aug 09, 2007 12:16 pm

Re: Cannot get imported subtitle file to work/show subs

Post by BradleyS » Wed Nov 07, 2018 3:32 pm

This appears to be a setting in Jubler's preferences. https://www.google.com/search?q=jubler+ ... 8&tbm=isch

Max-HB
Posts: 8
Joined: Wed Nov 07, 2018 11:36 am

Re: Cannot get imported subtitle file to work/show subs

Post by Max-HB » Wed Nov 07, 2018 3:45 pm

Yes, did go through preferences but do not have an option there. However, I did find as you said 'saving as' gives the option - defaulted to UTF-8 which I chose and re-saved but after another test still the same - no subs appearing. :(

User avatar
BradleyS
Moderator
Posts: 1401
Joined: Thu Aug 09, 2007 12:16 pm

Re: Cannot get imported subtitle file to work/show subs

Post by BradleyS » Wed Nov 07, 2018 4:05 pm

Perhaps you can provide another log and the first 25 lines or so of the subtitles file.

Max-HB
Posts: 8
Joined: Wed Nov 07, 2018 11:36 am

Re: Cannot get imported subtitle file to work/show subs

Post by Max-HB » Wed Nov 07, 2018 4:13 pm

I've just gone back and re-tried - just the first 30 secs of the film. It does show subs but immediately and out of synch and then runs through one after the other including up to those that should come in at 3 mins plus. It also shows not just the sub but the time it should be on for ie:

"5 00.00.34.100 ---> 00.00.37.101 Doctor, we are oil barons"

User avatar
BradleyS
Moderator
Posts: 1401
Joined: Thu Aug 09, 2007 12:16 pm

Re: Cannot get imported subtitle file to work/show subs

Post by BradleyS » Wed Nov 07, 2018 4:18 pm

Ah, sounds like there's a problem with the SRT file or it's in the wrong format. Post the entire file somewhere like pastebin.com and paste the link here or in a private message, please.

Max-HB
Posts: 8
Joined: Wed Nov 07, 2018 11:36 am

Re: Cannot get imported subtitle file to work/show subs

Post by Max-HB » Wed Nov 07, 2018 4:18 pm

Code: Select all

HandBrake 1.0.7 (2017040900) - 32bit
OS: Microsoft Windows NT 6.1.7601 Service Pack 1 - 32bit
CPU: Intel(R) Core(TM) i3 CPU       M 370  @ 2.40GHz
Ram: 2998 MB, 
GPU Information:
  Intel(R) HD Graphics - 8.15.10.2141
Screen: 1600x900
Temp Dir: C:\Users\\AppData\Local\Temp\
Install Dir: C:\Program Files\Handbrake
Data Dir: C:\Users\\AppData\Roaming\HandBrake Team\HandBrake\1.0.7.0

-------------------------------------------


# Starting Encode ...

[16:04:16] hb_init: starting libhb thread
[16:04:17] 1 job(s) to process
[16:04:17] json job:
{
  "Audio": {
    "AudioList": [
      {
        "Bitrate": 160,
        "DRC": 0.0,
        "Encoder": 65536,
        "Gain": 0.0,
        "Mixdown": 1,
        "NormalizeMixLevel": false,
        "Samplerate": 0,
        "Track": 1,
        "DitherMethod": 0
      }
    ],
    "CopyMask": [
      1073807360,
      1073743872,
      1074003968,
      1073750016,
      1090519040,
      1074790400,
      1074266112,
      1107296256
    ],
    "FallbackEncoder": 2048
  },
  "Destination": {
    "ChapterList": [
      {
        "Name": "Chapter 1"
      },
      {
        "Name": "Chapter 2"
      },
      {
        "Name": "Chapter 3"
      },
      {
        "Name": "Chapter 4"
      },
      {
        "Name": "Chapter 5"
      },
      {
        "Name": "Chapter 6"
      },
      {
        "Name": "Chapter 7"
      },
      {
        "Name": "Chapter 8"
      },
      {
        "Name": "Chapter 9"
      },
      {
        "Name": "Chapter 10"
      },
      {
        "Name": "Chapter 11"
      },
      {
        "Name": "Chapter 12"
      },
      {
        "Name": "Chapter 13"
      },
      {
        "Name": "Chapter 14"
      },
      {
        "Name": "Chapter 15"
      },
      {
        "Name": "Chapter 16"
      }
    ],
    "ChapterMarkers": true,
    "File": "C:\\Users\\\\Desktop\\pet ppp.mp4",
    "Mp4Options": {
      "IpodAtom": false,
      "Mp4Optimize": false
    },
    "Mux": 131072
  },
  "Filters": {
    "FilterList": [
      {
        "ID": 4,
        "Settings": {
          "mode": "7"
        }
      },
      {
        "ID": 3,
        "Settings": {
          "block-height": "16",
          "block-thresh": "80",
          "block-width": "16",
          "filter-mode": "1",
          "mode": "0",
          "motion-thresh": "2",
          "spatial-metric": "2",
          "spatial-thresh": "3"
        }
      },
      {
        "ID": 11,
        "Settings": {
          "crop-bottom": "4",
          "crop-left": "26",
          "crop-right": "26",
          "crop-top": "4",
          "height": "480",
          "width": "668"
        }
      },
      {
        "ID": 6,
        "Settings": {
          "mode": "2",
          "rate": "27000000/900000"
        }
      }
    ]
  },
  "PAR": {
    "Num": 256,
    "Den": 213
  },
  "Metadata": {},
  "SequenceID": 0,
  "Source": {
    "Angle": 1,
    "Range": {
      "Type": "time",
      "Start": 0,
      "End": 2700000
    },
    "Title": 1,
    "Path": "C:\\Users\\\\Desktop\\MainMovie\\PETROLEUMMIEZEN"
  },
  "Subtitle": {
    "Search": {
      "Burn": false,
      "Default": false,
      "Enable": false,
      "Forced": false
    },
    "SubtitleList": [
      {
        "Burn": true,
        "Default": false,
        "Forced": false,
        "ID": 0,
        "Offset": 0,
        "Track": -1,
        "SRT": {
          "Codeset": "UTF-8",
          "Filename": "C:\\Users\\\\Desktop\\Legend of Frenchie King not jacques.srt",
          "Language": "eng"
        }
      }
    ]
  },
  "Video": {
    "Encoder": 65536,
    "Level": "3.1",
    "TwoPass": false,
    "Turbo": false,
    "ColorMatrixCode": 0,
    "Options": "",
    "Preset": "veryfast",
    "Profile": "main",
    "Quality": 22.0,
    "OpenCL": false,
    "HWDecode": false,
    "QSV": {
      "Decode": false,
      "AsyncDepth": 0
    }
  }
}
[16:04:17] CPU: Intel(R) Core(TM) i3 CPU       M 370  @ 2.40GHz
[16:04:17]  - logical processor count: 4
[16:04:17] Intel Quick Sync Video support: no
[16:04:17] hb_scan: path=C:\Users\\Desktop\MainMovie\PETROLEUMMIEZEN, title_index=1
src/libbluray/disc/disc.c:352: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:352: error opening file BDMV\BACKUP\index.bdmv
[16:04:17] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 5.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdread: Can't open C:\Users\\Desktop\MainMovie\PETROLEUMMIEZEN for reading
libdvdread: Device C:\Users\\Desktop\MainMovie\PETROLEUMMIEZEN inaccessible, CSS authentication not available.
libdvdnav: Unable to open device file C:\Users\\Desktop\MainMovie\PETROLEUMMIEZEN.
libdvdnav: DVD disk reports itself with Region mask 0x00000000. Regions: 1 2 3 4 5 6 7 8
libdvdread: Encrypted DVD support unavailable.
libdvdread: Can't open C:\Users\\Desktop\MainMovie\PETROLEUMMIEZEN for reading
libdvdread: Device C:\Users\\Desktop\MainMovie\PETROLEUMMIEZEN inaccessible, CSS authentication not available.
[16:04:17] scan: DVD has 1 title(s)
[16:04:17] scan: scanning title 1
[16:04:17] scan: opening IFO for VTS 1
[16:04:17] scan: duration is 01:30:24 (5424040 ms)
[16:04:17] pgc_id: 1, pgn: 1: pgc: 05BC9838
[16:04:17] scan: vts=1, ttn=1, cells=0->15, blocks=0->2937924, 2937925 blocks
[16:04:17] scan: checking audio 1
[16:04:17] scan: id=0x80bd, lang=Deutsch (AC3), 3cc=deu ext=0
[16:04:17] scan: checking audio 2
[16:04:17] scan: id=0x81bd, lang=Francais (AC3), 3cc=fra ext=0
[16:04:17] scan: checking subtitle 1
[16:04:17] scan: id=0x20bd, lang=Deutsch, 3cc=deu ext=0
[16:04:17] scan: checking subtitle 2
[16:04:17] scan: id=0x21bd, lang=Deutsch, 3cc=deu ext=0
[16:04:17] scan: title 1 has 16 chapters
[16:04:17] scan: chap 1 c=0->0, b=0->204710 (204711), 376320 ms
[16:04:17] scan: chap 2 c=1->1, b=204711->430232 (225522), 410880 ms
[16:04:17] scan: chap 3 c=2->2, b=430233->566329 (136097), 256800 ms
[16:04:17] scan: chap 4 c=3->3, b=566330->664890 (98561), 194880 ms
[16:04:17] scan: chap 5 c=4->4, b=664891->817612 (152722), 282240 ms
[16:04:17] scan: chap 6 c=5->5, b=817613->1058138 (240526), 445440 ms
[16:04:17] scan: chap 7 c=6->6, b=1058139->1166537 (108399), 197760 ms
[16:04:17] scan: chap 8 c=7->7, b=1166538->1422917 (256380), 477120 ms
[16:04:17] scan: chap 9 c=8->8, b=1422918->1610530 (187613), 378080 ms
[16:04:17] scan: chap 10 c=9->9, b=1610531->1768505 (157975), 291360 ms
[16:04:17] scan: chap 11 c=10->10, b=1768506->2051793 (283288), 497760 ms
[16:04:17] scan: chap 12 c=11->11, b=2051794->2220848 (169055), 300960 ms
[16:04:17] scan: chap 13 c=12->12, b=2220849->2432358 (211510), 388800 ms
[16:04:17] scan: chap 14 c=13->13, b=2432359->2592819 (160461), 285120 ms
[16:04:17] scan: chap 15 c=14->14, b=2592820->2705625 (112806), 201120 ms
[16:04:17] scan: chap 16 c=15->15, b=2705626->2937924 (232299), 439400 ms
[16:04:17] scan: aspect = 16:9
[16:04:17] scan: decoding previews for title 1
libdvdnav: DVD disk reports itself with Region mask 0x00000000. Regions: 1 2 3 4 5 6 7 8
[16:04:17] scan: title angle(s) 1
[ac3 @ 11f3e520] frame sync error
[16:04:17] scan: audio 0x80bd: ac3, rate=48000Hz, bitrate=192000 Deutsch (AC3) (1.0 ch)
[ac3 @ 11f3e520] frame sync error
[16:04:17] scan: audio 0x81bd: ac3, rate=48000Hz, bitrate=192000 Francais (AC3) (1.0 ch)
[16:04:17] scan: 10 previews, 720x576, 25.000 fps, autocrop = 4/4/26/26, aspect 16:9, PAR 64:45
[16:04:17] libhb: scan thread found 1 valid title(s)
[16:04:17] starting job
[16:04:17] decomb filter thread started for segment 1
[16:04:17] decomb check thread started for segment 1
[16:04:17] decomb filter thread started for segment 0
[16:04:17] decomb filter thread started for segment 3
[16:04:17] decomb check thread started for segment 0
[16:04:17] decomb check thread started for segment 3
[16:04:17] yadif thread started for segment 1
[16:04:17] yadif thread started for segment 0
[16:04:17] decomb filter thread started for segment 2
[16:04:17] yadif thread started for segment 3
[16:04:17] decomb check thread started for segment 2
[16:04:17] yadif thread started for segment 2
[16:04:17] [ass] Shaper: FriBidi 0.19.7 (SIMPLE) HarfBuzz-ng 1.3.0 (COMPLEX)
[16:04:17] [ass] Using font provider directwrite
[16:04:17] work: track 1, dithering not supported by codec
[16:04:17] job configuration:
[16:04:17]  * source
[16:04:17]    + C:\Users\\Desktop\MainMovie\PETROLEUMMIEZEN
[16:04:17]    + title 1, start 00:00:0.00 stop 00:00:30.00
[16:04:17]  * destination
[16:04:17]    + C:\Users\\Desktop\pet ppp.mp4
[16:04:17]    + container: MPEG-4 (libavformat)
[16:04:17]      + chapter markers
[16:04:17]  * video track
[16:04:17]    + decoder: mpeg2video
[16:04:17]      + bitrate 9220 kbps
[16:04:17]    + filters
[16:04:17]      + Comb Detect (mode=0:spatial-metric=2:motion-thresh=2:spatial-thresh=3:filter-mode=1:block-thresh=80:block-width=16:block-height=16)
[16:04:17]      + Decomb (mode=39)
[16:04:17]      + Framerate Shaper (mode=2:rate=27000000/900000)
[16:04:17]        + frame rate: 25.000 fps -> peak rate limited to 30.000 fps
[16:04:17]      + Subtitle renderer ()
[16:04:17]      + Crop and Scale (width=668:height=480:crop-top=4:crop-bottom=4:crop-left=26:crop-right=26)
[16:04:17]        + source: 720 * 576, crop (4/4/26/26): 668 * 568, scale: 668 * 480
[16:04:17]    + Output geometry
[16:04:17]      + storage dimensions: 668 x 480
[16:04:17]      + pixel aspect ratio: 256 : 213
[16:04:17]      + display dimensions: 802 x 480
[16:04:17]    + encoder: H.264 (libx264)
[16:04:17]      + preset:  veryfast
[16:04:17]      + profile: main
[16:04:17]      + level:   3.1
[16:04:17]      + quality: 22.00 (RF)
[16:04:17]  * subtitle track 1, English (track 0, id 0xff) Text [SRT] -> Render/Burn-in, offset: 0, charset: UTF-8
[16:04:17]  * audio track 1
[16:04:17]    + decoder: Francais (AC3) (1.0 ch) (track 2, id 0x81bd)
[16:04:17]      + bitrate: 192 kbps, samplerate: 48000 Hz
[16:04:17]    + mixdown: Mono
[16:04:17]    + encoder: AAC (libavcodec)
[16:04:17]      + bitrate: 160 kbps, samplerate: 48000 Hz
libdvdnav: Using dvdnav version 5.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdread: Can't open C:\Users\\Desktop\MainMovie\PETROLEUMMIEZEN for reading
libdvdread: Device C:\Users\\Desktop\MainMovie\PETROLEUMMIEZEN inaccessible, CSS authentication not available.
libdvdnav: Unable to open device file C:\Users\\Desktop\MainMovie\PETROLEUMMIEZEN.
libdvdnav: DVD disk reports itself with Region mask 0x00000000. Regions: 1 2 3 4 5 6 7 8
libdvdread: Encrypted DVD support unavailable.
libdvdread: Can't open C:\Users\\Desktop\MainMovie\PETROLEUMMIEZEN for reading
libdvdread: Device C:\Users\\Desktop\MainMovie\PETROLEUMMIEZEN inaccessible, CSS authentication not available.
libdvdnav: DVD disk reports itself with Region mask 0x00000000. Regions: 1 2 3 4 5 6 7 8
[16:04:17] sync: expecting 775 video frames
[16:04:17] encx264: encoding at constant RF 22.000000
[16:04:17] encx264: unparsed options: level=3.1:ref=1:vbv-maxrate=14000:subme=2:8x8dct=0:weightp=1:rc-lookahead=10:mixed-refs=0:trellis=0:vbv-bufsize=14000
x264 [info]: using SAR=256/213
x264 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2
x264 [info]: profile Main, level 3.1
[16:04:17] sync: first pts video is 0
[16:04:17] sync: "Chapter 1" (1) at frame 1 time 0
[16:04:17] sync: first pts audio 0x81bd is 0
[16:04:17] sync: first pts subtitle 0xff is 0
[16:04:18] [ass] fontselect: (sans-serif, 400, 0) -> ArialMT, 0, ArialMT
[16:04:59] sync: reached video pts 2700000, exiting early
[16:04:59] sync: reached subtitle 0xff pts 2700000, exiting early
[16:04:59] sync: reached audio 0x81bd pts 2701440, exiting early
[16:05:04] work: average encoding speed for job is 18.032116 fps
[16:05:04] comb detect: heavy 0 | light 0 | uncombed 750 | total 750
[16:05:04] decomb: deinterlaced 0 | blended 0 | unfiltered 750 | total 750
[16:05:04] vfr: 750 frames output, 0 dropped and 0 duped for CFR/PFR
[16:05:04] vfr: lost time: 0 (0 frames)
[16:05:04] vfr: gained time: 0 (0 frames) (0 not accounted for)
[16:05:04] ac3-decoder done: 1052 frames, 0 decoder errors
[16:05:04] mpeg2video-decoder done: 842 frames, 0 decoder errors
[16:05:04] sync: got 750 frames, 775 expected
[16:05:04] sync: framerate min 25.000 fps, max 25.000 fps, avg 25.000 fps
x264 [info]: frame I:5     Avg QP:18.47  size: 18747
x264 [info]: frame P:202   Avg QP:22.68  size:  5949
x264 [info]: frame B:543   Avg QP:24.56  size:  1431
x264 [info]: consecutive B-frames:  2.9%  0.5%  3.2% 93.3%
x264 [info]: mb I  I16..4: 45.5%  0.0% 54.5%
x264 [info]: mb P  I16..4: 14.4%  0.0%  3.4%  P16..4: 37.7% 17.1%  7.7%  0.0%  0.0%    skip:19.6%
x264 [info]: mb B  I16..4:  1.3%  0.0%  0.1%  B16..8: 17.4%  5.8%  0.6%  direct: 7.9%  skip:66.8%  L0:37.4% L1:48.4% BI:14.3%
x264 [info]: coded y,uvDC,uvAC intra: 29.3% 36.5% 5.9% inter: 8.7% 11.9% 0.1%
x264 [info]: i16 v,h,dc,p: 51% 20% 19% 11%
x264 [info]: i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 33% 16% 20%  5%  5%  6%  5%  6%  4%
x264 [info]: i8c dc,h,v,p: 59% 16% 22%  3%
x264 [info]: Weighted P-Frames: Y:5.0% UV:3.0%
x264 [info]: kb/s:552.64
[16:05:04] mux: track 0, 750 frames, 2072164 bytes, 551.84 kbps, fifo 1024
[16:05:04] mux: track 1, 1407 frames, 586402 bytes, 156.17 kbps, fifo 2048
[16:05:04] libhb: work result = 0

# Encode Completed ...
Last edited by BradleyS on Wed Nov 07, 2018 4:22 pm, edited 1 time in total.
Reason: Place log in [code][/code]

Max-HB
Posts: 8
Joined: Wed Nov 07, 2018 11:36 am

Re: Cannot get imported subtitle file to work/show subs

Post by Max-HB » Wed Nov 07, 2018 4:26 pm

Thanks so much for your help Bradley - I got the sub file here:

https://www.opensubtitles.com/en/movies ... nguages=en

I can email it to you if above no good?

User avatar
BradleyS
Moderator
Posts: 1401
Joined: Thu Aug 09, 2007 12:16 pm

Re: Cannot get imported subtitle file to work/show subs

Post by BradleyS » Wed Nov 07, 2018 5:05 pm

The SRT has errors, I'll send you a private message shortly.

User avatar
BradleyS
Moderator
Posts: 1401
Joined: Thu Aug 09, 2007 12:16 pm

Re: Cannot get imported subtitle file to work/show subs

Post by BradleyS » Wed Nov 07, 2018 5:39 pm

We've improved support for subtitles using a period instead of comma as the fractional separator in HandBrake's nightly builds (64-bit required): https://github.com/HandBrake/HandBrake/ ... 63142e5eb6.

Max-HB
Posts: 8
Joined: Wed Nov 07, 2018 11:36 am

Re: Cannot get imported subtitle file to work/show subs

Post by Max-HB » Thu Nov 08, 2018 8:38 am

Bradley, you're an absolute hero - thanks so much for taking the time to fix this, all working great now.

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BradleyS
Moderator
Posts: 1401
Joined: Thu Aug 09, 2007 12:16 pm

Re: Cannot get imported subtitle file to work/show subs

Post by BradleyS » Thu Nov 08, 2018 12:40 pm

8)

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