No valid Source when opening H.265 file

[SteveBu]

Description of problem or question:
I have some Video recorded from a HikVision CCTV camera which handbrake will not open - They will however play in VLC



Steps to reproduce the problem (If Applicable):
Just try opening the file



HandBrake version (e.g., 1.0.0):
1.1.1 and 1.1.2



Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):
macOS 10.13.6 High Sierra



HandBrake Activity Log ***required*** (see How-to get an activity log)

Code: Select all

[12:15:20] macgui: Handbrake Version: 1.1.2  (2018090500)
[12:15:20] hb_init: starting libhb thread
[12:15:20] hb_init: starting libhb thread
[12:15:31] macgui: trying to open a folder or file
[12:15:31] macgui: ScanCore scanning titles with a duration of 10 seconds or more
[12:15:31] CPU: Intel(R) Core(TM) i5-4260U CPU @ 1.40GHz
[12:15:31]  - Intel microarchitecture Haswell
[12:15:31]  - logical processor count: 4
[12:15:31] hb_scan: path=/Volumes/BitBucket3/Camera04_20180901163951_20180901182959_52164.mp4, title_index=0
udfread ERROR: ECMA 167 Volume Recognition failed
disc.c:323: failed opening UDF image /Volumes/BitBucket3/Camera04_20180901163951_20180901182959_52164.mp4
disc.c:424: error opening file BDMV/index.bdmv
disc.c:424: error opening file BDMV/BACKUP/index.bdmv
[12:15:31] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 6.0.0
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[12:15:31] dvd: not a dvd - trying as a stream/file instead
[12:15:31] file is MPEG Program Stream
[12:15:31] Found program stream map
.... MANY DUPLICATE LINES REMOVED ....
[12:15:31] Found program stream map
[12:15:32] Probing 3 unknown streams
[12:15:35] Found the following streams
[12:15:35]     Video Streams : 
[12:15:35]     Audio Streams : 
[12:15:35]     Subtitle Streams : 
[12:15:35]     Other Streams : 
[12:15:35]       0xe0-0x0 type Unknown (0x24)
[12:15:35]       0xc0-0x0 type AC3/IGS (0x91)
[12:15:35]       0xbd-0x0 type Unknown (0x0)
[12:15:35] libhb: scan thread found 0 valid title(s)
[12:15:35] macgui: ScanCore scan done

[SteveBu]

For Info this is what VLC reports about the file when playing :

Code: Select all

Stream 0
Type                     Video
Video Resolution    3072 x 2048
Buffer dimensions  3072 x 2048
Frame Rate            20
Decoded Format     Planar 4:2:0 YUV Full Scale
Orientation            Top Left
Color Primaries      ITU-R BT.709
Color transfer function   ITU-R BT.709
Color space            ITU-R BT.709 Range
Stream 1
Codec                    CVD subtitles (cvd)
Type                      Subtitle

[mduell]

Try the nightly.

CCTV systems sometimes produce not-quite-spec-compliant streams.

[SteveBu]

Same result

Code: Select all

[16:43:19] macgui: Handbrake Version: 20180909191723-09ed0b5-master  (2018091301)
[16:43:19] hb_init: starting libhb thread
[16:43:19] hb_init: starting libhb thread
[16:43:41] macgui: trying to open a folder or file
[16:43:41] macgui: ScanCore scanning titles with a duration of 10 seconds or more
[16:43:41] CPU: Intel(R) Core(TM) i5-4260U CPU @ 1.40GHz
[16:43:41]  - Intel microarchitecture Haswell
[16:43:41]  - logical processor count: 4
[16:43:41] hb_scan: path=/Volumes/BitBucket3/Camera04_20180901092953_20180901100217_69474.mp4, title_index=0
udfread ERROR: ECMA 167 Volume Recognition failed
disc.c:323: failed opening UDF image /Volumes/BitBucket3/Camera04_20180901092953_20180901100217_69474.mp4
disc.c:424: error opening file BDMV/index.bdmv
disc.c:424: error opening file BDMV/BACKUP/index.bdmv
[16:43:41] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 6.0.0
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[16:43:41] dvd: not a dvd - trying as a stream/file instead
[16:43:41] file is MPEG Program Stream
[16:43:41] Found program stream map
[16:43:41] Found program stream map
[16:43:41] Found program stream map
..........REPEATED LINES REMOVED ..........
[16:43:42] Found program stream map
[16:43:42] Probing 3 unknown streams
[16:43:43] Found the following streams
[16:43:43]     Video Streams : 
[16:43:43]     Audio Streams : 
[16:43:43]     Subtitle Streams : 
[16:43:43]     Other Streams : 
[16:43:43]       0xe0-0x0 type Unknown (0x24)
[16:43:43]       0xc0-0x0 type AC3/IGS (0x91)
[16:43:43]       0xbd-0x0 type Unknown (0x0)
[16:43:43] libhb: scan thread found 0 valid title(s)
[16:43:43] macgui: ScanCore scan done

[Rodeo]

This does look like it might be our bug in the MPEG demuxer. Assuming it is indeed, should be fixable, but could you provide a short sample (just a few seconds) source for us to test? You can use Dropbox or similar.

[SteveBu]

Its a bit more than a few seconds unfortunately but here is a file https://www.dropbox.com/s/14qqipd5cufsz ... 4.mp4?dl=0
Many Thanks
Steve