Problems scanning my disc

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chrob61
Posts: 6
Joined: Wed Jul 11, 2018 12:32 am

Problems scanning my disc

Post by chrob61 » Wed Jul 11, 2018 12:37 am

Description of problem or question:The last 2 discs I tried to put onto my computer, the source file comes up, then it scans and gets hung up on file 6 of 6 (50%)

Why is that?




Steps to reproduce the problem (If Applicable):




HandBrake version (e.g., 1.0.0):
1.1.1 64 bit



Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):


Windows 7

HandBrake Activity Log ***required*** (see How-to get an activity log)HandBrake 1.1.1 (2018061800) - 64bit
OS: Microsoft Windows NT 6.1.7601 Service Pack 1 - 64bit
CPU: Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
Ram: 8143 MB,
GPU Information:
NVIDIA GeForce GT 720 - 23.21.13.9135
Screen: 1440x900
Temp Dir: C:\Users\Owner\AppData\Local\Temp\
Install Dir: C:\Program Files\HandBrake
Data Dir: C:\Users\Owner\AppData\Roaming\HandBrake Team\HandBrake\1.1.1.0

-------------------------------------------

[20:36:07] hb_init: starting libhb thread

# Starting Scan ...

[20:36:08] CPU: Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
[20:36:08] - Intel microarchitecture Haswell
[20:36:08] - logical processor count: 8
[20:36:08] Intel Quick Sync Video support: no
[20:36:08] hb_scan: path=D:\, title_index=0
src/libbluray/disc/disc.c:424: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:424: error opening file BDMV\BACKUP\index.bdmv
[20:36:08] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 5.0.3
libdvdread: Encrypted DVD support unavailable.
libdvdread: Can't open D:\ for reading
libdvdread: Device D:\ inaccessible, CSS authentication not available.
*** Zero check failed in src/ifo_read.c:563
for vmgi_mat->zero_3 = 0x00000000010000000000000000000000000000
libdvdnav: Unable to open device file D:\.
libdvdnav: vm: dvd_read_name failed
libdvdnav: DVD disk reports itself with Region mask 0x00000000. Regions: 1 2 3 4 5 6 7 8
libdvdread: Encrypted DVD support unavailable.
libdvdread: Can't open D:\ for reading
libdvdread: Device D:\ inaccessible, CSS authentication not available.
*** Zero check failed in src/ifo_read.c:563
for vmgi_mat->zero_3 = 0x00000000010000000000000000000000000000
[20:36:08] scan: DVD has 6 title(s)
[20:36:08] scan: scanning title 1
[20:36:08] scan: opening IFO for VTS 1
[20:36:08] scan: duration is 00:22:20 (1340200 ms)
[20:36:08] pgc_id: 1, pgn: 1: pgc: 0000000000981E30
[20:36:08] scan: vts=1, ttn=1, cells=0->0, blocks=0->300851, 300852 blocks
[20:36:08] scan: checking audio 1
[20:36:08] scan: id=0x80bd, lang=Unknown (AC3), 3cc=und ext=0
[20:36:08] scan: title 1 has 1 chapters
[20:36:08] scan: chap 1 c=0->0, b=0->300851 (300852), 1340200 ms
[20:36:08] scan: aspect = 4:3
[20:36:08] scan: scanning title 2
[20:36:08] scan: opening IFO for VTS 2
[20:36:08] scan: duration is 00:22:20 (1340367 ms)
[20:36:08] pgc_id: 1, pgn: 1: pgc: 0000000000981E30
[20:36:08] scan: vts=2, ttn=1, cells=0->0, blocks=0->301047, 301048 blocks
[20:36:08] scan: checking audio 1
[20:36:08] scan: id=0x80bd, lang=Unknown (AC3), 3cc=und ext=0
[20:36:08] scan: title 2 has 1 chapters
[20:36:08] scan: chap 1 c=0->0, b=0->301047 (301048), 1340367 ms
[20:36:08] scan: aspect = 4:3
[20:36:08] scan: scanning title 3
[20:36:08] scan: opening IFO for VTS 3
[20:36:08] scan: duration is 00:22:19 (1339967 ms)
[20:36:08] pgc_id: 1, pgn: 1: pgc: 0000000000981E30
[20:36:08] scan: vts=3, ttn=1, cells=0->0, blocks=0->300697, 300698 blocks
[20:36:08] scan: checking audio 1
[20:36:08] scan: id=0x80bd, lang=Unknown (AC3), 3cc=und ext=0
[20:36:08] scan: title 3 has 1 chapters
[20:36:08] scan: chap 1 c=0->0, b=0->300697 (300698), 1339967 ms
[20:36:08] scan: aspect = 4:3
[20:36:08] scan: scanning title 4
[20:36:08] scan: opening IFO for VTS 4
[20:36:08] scan: duration is 00:22:20 (1340200 ms)
[20:36:08] pgc_id: 1, pgn: 1: pgc: 0000000000981E30
[20:36:08] scan: vts=4, ttn=1, cells=0->0, blocks=0->300623, 300624 blocks
[20:36:08] scan: checking audio 1
[20:36:08] scan: id=0x80bd, lang=Unknown (AC3), 3cc=und ext=0
[20:36:08] scan: title 4 has 1 chapters
[20:36:08] scan: chap 1 c=0->0, b=0->300623 (300624), 1340200 ms
[20:36:08] scan: aspect = 4:3
[20:36:08] scan: scanning title 5
[20:36:08] scan: opening IFO for VTS 5
[20:36:08] scan: duration is 00:22:20 (1340000 ms)
[20:36:08] pgc_id: 1, pgn: 1: pgc: 0000000000981E30
[20:36:08] scan: vts=5, ttn=1, cells=0->0, blocks=0->300721, 300722 blocks
[20:36:08] scan: checking audio 1
[20:36:08] scan: id=0x80bd, lang=Unknown (AC3), 3cc=und ext=0
[20:36:08] scan: title 5 has 1 chapters
[20:36:08] scan: chap 1 c=0->0, b=0->300721 (300722), 1340000 ms
[20:36:08] scan: aspect = 4:3
[20:36:08] scan: scanning title 6
[20:36:08] scan: opening IFO for VTS 6
[20:36:08] scan: duration is 00:22:20 (1340166 ms)
[20:36:08] pgc_id: 1, pgn: 1: pgc: 0000000000981E30
[20:36:08] scan: vts=6, ttn=1, cells=0->0, blocks=0->300833, 300834 blocks
[20:36:08] scan: checking audio 1
[20:36:08] scan: id=0x80bd, lang=Unknown (AC3), 3cc=und ext=0
[20:36:08] scan: title 6 has 1 chapters
[20:36:08] scan: chap 1 c=0->0, b=0->300833 (300834), 1340166 ms
[20:36:08] scan: aspect = 4:3
libdvdnav: DVD disk reports itself with Region mask 0x00000000. Regions: 1 2 3 4 5 6 7 8
libdvdnav: Language 'en' not found, using 'ÿÿ' instead
libdvdnav: Menu Languages available: ÿÿ
*** libdvdread: CHECK_VALUE failed in src/nav_read.c:264 ***
*** for dsi->dsi_gi.zero1 == 0 ***
*** libdvdread: CHECK_VALUE failed in src/nav_read.c:264 ***
*** for dsi->dsi_gi.zero1 == 0 ***
*** libdvdread: CHECK_VALUE failed in src/nav_read.c:264 ***
*** for dsi->dsi_gi.zero1 == 0 ***
*** libdvdread: CHECK_VALUE failed in src/nav_read.c:264 ***
*** for dsi->dsi_gi.zero1 == 0 ***
*** libdvdread: CHECK_VALUE failed in src/nav_read.c:264 ***
*** for dsi->dsi_gi.zero1 == 0 ***
*** libdvdread: CHECK_VALUE failed in src/nav_read.c:264 ***
*** for dsi->dsi_gi.zero1 == 0 ***

Code: Select all

Please replace this text with the contents of your log file between the two code tags - OR -  provide a pastebin URL in place of these 3 lines.

Woodstock
Veteran User
Posts: 2655
Joined: Tue Aug 27, 2013 6:39 am

Re: Problems scanning my disc

Post by Woodstock » Wed Jul 11, 2018 2:47 am

libdvdread: Encrypted DVD support unavailable.
Handbrake is not intended for ripping copy-protected media.

What happens if you use ripping software, such as MakeMKV or AnyDVD, to produce an unencrypted video file?

chrob61
Posts: 6
Joined: Wed Jul 11, 2018 12:32 am

Re: Problems scanning my disc

Post by chrob61 » Wed Jul 11, 2018 3:17 pm

That's funny- I am not ripping the store bought DVD it is a personal DVD of my own. I wasn't aware there was any inscription on it!

chrob61
Posts: 6
Joined: Wed Jul 11, 2018 12:32 am

Re: Problems scanning my disc

Post by chrob61 » Wed Jul 11, 2018 3:18 pm

Maybe I need to take the inscription out? Maybe I should try a different program like you recommended.

musicvid
Veteran User
Posts: 3081
Joined: Sat Jun 27, 2009 1:19 am

Re: Problems scanning my disc

Post by musicvid » Wed Jul 11, 2018 7:01 pm

I don't think you have encryption.
You have an error. See if Woodstock's suggestion helps:
viewtopic.php?f=10&t=36722&p=172918&hil ... av#p172918

chrob61
Posts: 6
Joined: Wed Jul 11, 2018 12:32 am

Re: Problems scanning my disc

Post by chrob61 » Thu Jul 12, 2018 3:39 pm

Thank you musicvid, I'll try it and report back to the group!

musicvid
Veteran User
Posts: 3081
Joined: Sat Jun 27, 2009 1:19 am

Re: Problems scanning my disc

Post by musicvid » Thu Jul 12, 2018 5:04 pm

Woodstock's other suggestion try try MakeMKV is also a good one!

chrob61
Posts: 6
Joined: Wed Jul 11, 2018 12:32 am

Re: Problems scanning my disc

Post by chrob61 » Thu Jul 12, 2018 11:50 pm

Thank you musicvid! Your suggestion worked! I ticked the disable in the preferences and now I can get my DVD files.

chrob61
Posts: 6
Joined: Wed Jul 11, 2018 12:32 am

Re: Problems scanning my disc

Post by chrob61 » Thu Jul 12, 2018 11:50 pm

...and thank you Woodstock!

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