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Download over and over again

HandBrake for Windows support
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kbennett101
New User
Posts: 1
Joined: Mon Jul 02, 2018 8:42 pm

Download over and over again

Post by kbennett101 » Mon Jul 02, 2018 8:47 pm

Description of problem or question:
I just downloaded and was told I already had the program, which I had forgotten about. I ticked the box to get rid of that and install the new one. Now when I try to open the program it goes through the installation routine each time and won`t open the program. I get "Do you want to allow this app to make changes to your device" I tick yes and we are into the install routine again. Including the bt about already having it and do I want to get rid of it. Am I doing something wrong here?



Steps to reproduce the problem (If Applicable):




HandBrake version (e.g., 1.0.0):

1.1.1


Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):


Windows 10

HandBrake Activity Log ***required*** (see How-to get an activity log)

Code: Select all

Please replace this text with the contents of your log file between the two code tags - OR -  provide a pastebin URL in place of these 3 lines.

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s55
HandBrake Team
Posts: 9112
Joined: Sun Dec 24, 2006 1:05 pm

Re: Download over and over again

Post by s55 » Mon Jul 02, 2018 9:30 pm

Have a look at https://handbrake.fr/docs/en/1.1.0/get- ... stall.html

Select "Windows" at the top of the page.

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