All available versions crash on encode

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mad_sysad
Posts: 9
Joined: Mon Jun 04, 2018 8:34 pm

All available versions crash on encode

Post by mad_sysad » Mon Jun 04, 2018 9:00 pm

Description of problem or question:
Beginning sometime in the last month or so, Handbrake crashes a second or two after encode starts. It had been working without issue prior. There have been no changes in hardware/setup. I suspected the latest Windows update may have caused the headache, but even after a clean install of the OS I have the same problem. I've ran memtest86 and not a single error occurred. I've tried numerous source files, and the exact same thing occurs each time. I've tried putting the source files on different drives, including SSD, NVMe, and HDD. I've tried every available version of Handbrake, including the nightly release and the CLI release. I've tried every applicable preset.

Windows Event Viewer only gives me:

Code: Select all

Log Name:      Application
Source:        Application Error
Date:          6/4/2018 4:44:44 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      ME-desktop
Description:
Faulting application name: HandBrake.exe, version: 1.1.0.0, time stamp: 0x5ac9e533
Faulting module name: hb.DLL, version: 0.0.0.0, time stamp: 0x5ac92c3e
Exception code: 0xc0000005
Fault offset: 0x00000000004f1237
Faulting process id: 0xc80
Faulting application start time: 0x01d3fc44b0b5d719
Faulting application path: C:\Program Files\HandBrake\HandBrake.exe
Faulting module path: C:\Program Files\HandBrake\hb.DLL
Report Id: 9fc6cc54-9c9c-44fe-bb57-c23f7eabfbf6
Faulting package full name: 
Faulting package-relative application ID: 
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2018-06-04T20:44:44.378243500Z" />
    <EventRecordID>1196</EventRecordID>
    <Channel>Application</Channel>
    <Computer>ME-desktop</Computer>
    <Security />
  </System>
  <EventData>
    <Data>HandBrake.exe</Data>
    <Data>1.1.0.0</Data>
    <Data>5ac9e533</Data>
    <Data>hb.DLL</Data>
    <Data>0.0.0.0</Data>
    <Data>5ac92c3e</Data>
    <Data>c0000005</Data>
    <Data>00000000004f1237</Data>
    <Data>c80</Data>
    <Data>01d3fc44b0b5d719</Data>
    <Data>C:\Program Files\HandBrake\HandBrake.exe</Data>
    <Data>C:\Program Files\HandBrake\hb.DLL</Data>
    <Data>9fc6cc54-9c9c-44fe-bb57-c23f7eabfbf6</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>



Steps to reproduce the problem (If Applicable):
Try to convert any video file using any preset/settings, from any source drive to any destination drive.



HandBrake version (e.g., 1.0.0):
1.1.0 +others



Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):
Windows 10 Pro (Release 1803, and I also experience the same problem with 1709 - I've now tried both).



HandBrake Activity Log ***required*** (see How-to get an activity log)

Code: Select all

HandBrake 1.1.0 (2018040700) - 64bit
OS: Microsoft Windows NT 10.0.17134.0 - 64bit
CPU: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz
Ram: 32728 MB, 
GPU Information:
  NVIDIA GeForce GTX 1080 - 24.21.13.9793
Screen: 1920x1080
Temp Dir: C:\Users\ME\AppData\Local\Temp\
Install Dir: C:\Program Files\HandBrake
Data Dir: C:\Users\ME\AppData\Roaming\HandBrake Team\HandBrake\1.1.0.0

-------------------------------------------


# Starting Encode ...

[16:44:20] hb_init: starting libhb thread
[16:44:20] thread 20123463570 started ("libhb")
[16:44:20] thread 20122bc94e0 started ("work")
[16:44:20] 1 job(s) to process
[16:44:20] json job:
{
  "Audio": {
    "AudioList": [
      {
        "DRC": 0.0,
        "Encoder": 1074003968,
        "Gain": 0.0,
        "Mixdown": -1,
        "NormalizeMixLevel": false,
        "Samplerate": 48000,
        "Track": 0,
        "DitherMethod": 0
      }
    ],
    "CopyMask": [
      1073807360,
      1073743872,
      1074003968,
      1073750016,
      1090519040,
      1074790400,
      1074266112,
      1107296256
    ],
    "FallbackEncoder": 2048
  },
  "Destination": {
    "ChapterList": [
      {
        "Name": "Chapter 1"
      },
      {
        "Name": "Chapter 2"
      },
      {
        "Name": "Chapter 3"
      },
      {
        "Name": "Chapter 4"
      },
      {
        "Name": "Chapter 5"
      },
      {
        "Name": "Chapter 6"
      },
      {
        "Name": "Chapter 7"
      },
      {
        "Name": "Chapter 8"
      },
      {
        "Name": "Chapter 9"
      },
      {
        "Name": "Chapter 10"
      },
      {
        "Name": "Chapter 11"
      },
      {
        "Name": "Chapter 12"
      },
      {
        "Name": "Chapter 13"
      },
      {
        "Name": "Chapter 14"
      },
      {
        "Name": "Chapter 15"
      },
      {
        "Name": "Chapter 16"
      }
    ],
    "ChapterMarkers": true,
    "AlignAVStart": true,
    "File": "E:\\Converted\\VIDEO_FILE.mp4",
    "Mp4Options": {
      "IpodAtom": false,
      "Mp4Optimize": false
    },
    "Mux": 131072
  },
  "Filters": {
    "FilterList": [
      {
        "ID": 4,
        "Settings": {
          "mode": "7"
        }
      },
      {
        "ID": 3,
        "Settings": {
          "block-height": "16",
          "block-thresh": "40",
          "block-width": "16",
          "filter-mode": "2",
          "mode": "3",
          "motion-thresh": "1",
          "spatial-metric": "2",
          "spatial-thresh": "1"
        }
      },
      {
        "ID": 11,
        "Settings": {
          "crop-bottom": "138",
          "crop-left": "0",
          "crop-right": "0",
          "crop-top": "138",
          "height": "804",
          "width": "1920"
        }
      },
      {
        "ID": 6,
        "Settings": {
          "mode": "2",
          "rate": "27000000/900000"
        }
      }
    ]
  },
  "PAR": {
    "Num": 1,
    "Den": 1
  },
  "Metadata": {},
  "SequenceID": 0,
  "Source": {
    "Angle": 1,
    "Range": {
      "Type": "chapter",
      "Start": 1,
      "End": 16
    },
    "Title": 1,
    "Path": "E:\\SOURCE\\VIDEO_FILE.mkv"
  },
  "Subtitle": {
    "Search": {
      "Burn": true,
      "Default": false,
      "Enable": true,
      "Forced": true
    },
    "SubtitleList": []
  },
  "Video": {
    "Encoder": 65536,
    "Level": "4.0",
    "TwoPass": false,
    "Turbo": false,
    "ColorMatrixCode": 0,
    "Options": "ref=5:bframes=5",
    "Preset": "veryslow",
    "Profile": "high",
    "Quality": 18.0,
    "HWDecode": false,
    "QSV": {
      "Decode": false,
      "AsyncDepth": 0
    }
  }
}
[16:44:20] CPU: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz
[16:44:20]  - Intel microarchitecture Skylake
[16:44:20]  - logical processor count: 8
[16:44:20] Intel Quick Sync Video support: no
[16:44:20] hb_scan: path=E:\SOURCE\VIDEO_FILE.mkv, title_index=1
[16:44:20] thread 20122bc96a0 started ("scan")
udfread ERROR: ECMA 167 Volume Recognition failed
src/libbluray/disc/disc.c:323: failed opening UDF image E:\SOURCE\VIDEO_FILE.mkv
src/libbluray/disc/disc.c:424: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:424: error opening file BDMV\BACKUP\index.bdmv
[16:44:20] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 5.0.3
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[16:44:20] dvd: not a dvd - trying as a stream/file instead
Input #0, matroska,webm, from 'E:\SOURCE\VIDEO_FILE.mkv':
  Metadata:
    title           : VIDEO_FILE
  Duration: 01:59:03.13, start: 0.000000, bitrate: N/A
    Chapter #0:0: start 0.000000, end 438.020917
    Metadata:
      title           : Chapter 01
    Chapter #0:1: start 438.020917, end 1035.993292
    Metadata:
      title           : Chapter 02
    Chapter #0:2: start 1035.993292, end 1403.026625
    Metadata:
      title           : Chapter 03
    Chapter #0:3: start 1403.026625, end 1764.971542
    Metadata:
      title           : Chapter 04
    Chapter #0:4: start 1764.971542, end 2548.546000
    Metadata:
      title           : Chapter 05
    Chapter #0:5: start 2548.546000, end 2831.161667
    Metadata:
      title           : Chapter 06
    Chapter #0:6: start 2831.161667, end 3266.471542
    Metadata:
      title           : Chapter 07
    Chapter #0:7: start 3266.471542, end 3800.546750
    Metadata:
      title           : Chapter 08
    Chapter #0:8: start 3800.546750, end 4221.550667
    Metadata:
      title           : Chapter 09
    Chapter #0:9: start 4221.550667, end 4551.672125
    Metadata:
      title           : Chapter 10
    Chapter #0:10: start 4551.672125, end 5049.961583
    Metadata:
      title           : Chapter 11
    Chapter #0:11: start 5049.961583, end 5299.961333
    Metadata:
      title           : Chapter 12
    Chapter #0:12: start 5299.961333, end 5628.414458
    Metadata:
      title           : Chapter 13
    Chapter #0:13: start 5628.414458, end 6142.886750
    Metadata:
      title           : Chapter 14
    Chapter #0:14: start 6142.886750, end 6511.588417
    Metadata:
      title           : Chapter 15
    Chapter #0:15: start 6511.588417, end 7143.136000
    Metadata:
      title           : Chapter 16
    Stream #0:0(eng): Video: h264 (High)
      yuv420p, 1920x1080 [PAR 1:1 DAR 16:9], PAR 1:1 DAR 16:9
      23.98 fps, 1k tbn
    Metadata:
      BPS-eng         : 24882992
      DURATION-eng    : 01:59:03.136000000
      NUMBER_OF_FRAMES-eng: 171264
      NUMBER_OF_BYTES-eng: 22217824738
      SOURCE_ID-eng   : 001011
      _STATISTICS_WRITING_APP-eng: MakeMKV v1.12.2 win(x64-release)
      _STATISTICS_WRITING_DATE_UTC-eng: 2018-05-25 16:33:16
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
    Stream #0:1(eng): Audio: dts (DTS-HD MA)
      48000 Hz, 5.1, fltp, 1536 kb/s (default)
    Metadata:
      title           : Surround 5.1
      BPS-eng         : 2249131
      DURATION-eng    : 01:59:03.136000000
      NUMBER_OF_FRAMES-eng: 669669
      NUMBER_OF_BYTES-eng: 2008231864
      SOURCE_ID-eng   : 001100
      _STATISTICS_WRITING_APP-eng: MakeMKV v1.12.2 win(x64-release)
      _STATISTICS_WRITING_DATE_UTC-eng: 2018-05-25 16:33:16
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
    Stream #0:2(eng): Subtitle: hdmv_pgs_subtitle
    Metadata:
      BPS-eng         : 42181
      DURATION-eng    : 01:58:14.775187500
      NUMBER_OF_FRAMES-eng: 3764
      NUMBER_OF_BYTES-eng: 37408302
      SOURCE_ID-eng   : 001200
      _STATISTICS_WRITING_APP-eng: MakeMKV v1.12.2 win(x64-release)
      _STATISTICS_WRITING_DATE_UTC-eng: 2018-05-25 16:33:16
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
    Stream #0:3(eng): Subtitle: hdmv_pgs_subtitle
    Metadata:
      BPS-eng         : 38745
      DURATION-eng    : 01:48:54.965937500
      NUMBER_OF_FRAMES-eng: 3070
      NUMBER_OF_BYTES-eng: 31650299
      SOURCE_ID-eng   : 001201
      _STATISTICS_WRITING_APP-eng: MakeMKV v1.12.2 win(x64-release)
      _STATISTICS_WRITING_DATE_UTC-eng: 2018-05-25 16:33:16
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
[16:44:20] Found ffmpeg 16 chapters, container=matroska,webm
[16:44:20] Added chapter 1, name='Chapter 1', dur=39421882, (00:07:18)
[16:44:20] Added chapter 2, name='Chapter 2', dur=53817514, (00:09:58)
[16:44:20] Added chapter 3, name='Chapter 3', dur=33033000, (00:06:07)
[16:44:20] Added chapter 4, name='Chapter 4', dur=32575042, (00:06:02)
[16:44:20] Added chapter 5, name='Chapter 5', dur=70521702, (00:13:04)
[16:44:20] Added chapter 6, name='Chapter 6', dur=25435409, (00:04:43)
[16:44:20] Added chapter 7, name='Chapter 7', dur=39177889, (00:07:15)
[16:44:20] Added chapter 8, name='Chapter 8', dur=48066769, (00:08:54)
[16:44:20] Added chapter 9, name='Chapter 9', dur=37890352, (00:07:01)
[16:44:20] Added chapter 10, name='Chapter 10', dur=29710932, (00:05:30)
[16:44:20] Added chapter 11, name='Chapter 11', dur=44846051, (00:08:18)
[16:44:20] Added chapter 12, name='Chapter 12', dur=22499977, (00:04:10)
[16:44:20] Added chapter 13, name='Chapter 13', dur=29560782, (00:05:28)
[16:44:20] Added chapter 14, name='Chapter 14', dur=46302506, (00:08:34)
[16:44:20] Added chapter 15, name='Chapter 15', dur=33183150, (00:06:09)
[16:44:20] Added chapter 16, name='Chapter 16', dur=56839283, (00:10:32)
[16:44:20] scan: decoding previews for title 1
[16:44:20] scan: preview 1
[16:44:20] fifo_close: trashing 0 buffer(s)
[16:44:20] scan: audio 0x1: dca, rate=48000Hz, bitrate=1536000 English (DTS-HD MA) (5.1 ch)
[16:44:20] scan: preview 2
[16:44:20] scan: preview 3
[16:44:20] scan: preview 4
[16:44:20] scan: preview 5
[16:44:20] scan: preview 6
[16:44:20] scan: preview 7
[16:44:21] scan: preview 8
[16:44:21] scan: preview 9
[16:44:21] scan: preview 10
[16:44:21] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 138/138/0/0, aspect 16:9, PAR 1:1
[16:44:21] scan: supported video decoders: avcodec qsv
[16:44:21] Freed 1 buffers of size 4096
[16:44:21] Freed 1 buffers of size 65536
[16:44:21] Freed 1 buffers of size 131072
[16:44:21] Freed 1 buffers of size 262144
[16:44:21] Freed 1 buffers of size 524288
[16:44:21] Freed 2 buffers of size 4194304
[16:44:21] Freed 1 buffers of size 8388608
[16:44:21] Allocated 17764352 bytes of buffers on this pass and Freed 17764352 bytes, 0 bytes leaked
[16:44:21] thread 20122bc96a0 exited ("scan")
[16:44:21] thread 20122bc96a0 joined ("scan")
[16:44:21] libhb: scan thread found 1 valid title(s)
[16:44:21] Adding subtitle scan pass
[16:44:21] starting job
[16:44:21] thread 20122bc96a0 started ("decomb_filter_segment")
[16:44:21] thread 201086ab010 started ("decomb_filter_segment")
[16:44:21] thread 20122bb97c0 started ("decomb_filter_segment")
[16:44:21] thread 20122c22550 started ("decomb_filter_segment")
[16:44:21] decomb filter thread started for segment 0
[16:44:21] thread 201234aed20 started ("decomb_filter_segment")
[16:44:21] thread 201237fbae0 started ("decomb_filter_segment")
[16:44:21] decomb filter thread started for segment 3
[16:44:21] thread 201237fbca0 started ("decomb_filter_segment")
[16:44:21] thread 20122bb5fd0 started ("decomb_filter_segment")
[16:44:21] decomb filter thread started for segment 1
[16:44:21] decomb filter thread started for segment 5
[16:44:21] thread 20122bb6190 started ("decomb_check_segment")
[16:44:21] thread 20135170c50 started ("decomb_check_segment")
[16:44:21] decomb filter thread started for segment 4
[16:44:21] thread 20135170e10 started ("decomb_check_segment")
[16:44:21] thread 201235d0690 started ("decomb_check_segment")
[16:44:21] decomb filter thread started for segment 2
[16:44:21] thread 201235d0850 started ("decomb_check_segment")
[16:44:21] thread 201235d0a10 started ("decomb_check_segment")
[16:44:21] decomb filter thread started for segment 7
[16:44:21] thread 2012346d7e0 started ("decomb_check_segment")
[16:44:21] thread 2012346cba0 started ("decomb_check_segment")
[16:44:21] decomb check thread started for segment 5
[16:44:21] thread 2012346cd60 started ("mask_filter_segment")
[16:44:21] decomb check thread started for segment 7
[16:44:21] thread 2012346d0e0 started ("mask_filter_segment")
[16:44:21] thread 2012346d460 started ("mask_filter_segment")
[16:44:21] decomb check thread started for segment 0
[16:44:21] thread 2012346d620 started ("mask_filter_segment")
[16:44:21] thread 2012346cf20 started ("mask_filter_segment")
[16:44:21] thread 2012346d2a0 started ("mask_filter_segment")
[16:44:21] mask filter thread started for segment 2
[16:44:21] thread 201349ffa90 started ("mask_filter_segment")
[16:44:21] thread 201349ff8d0 started ("mask_filter_segment")
[16:44:21] decomb check thread started for segment 3
[16:44:21] thread 201349ff1d0 started ("mask_erode_segment")
[16:44:21] mask filter thread started for segment 7
[16:44:21] thread 201349ff390 started ("mask_erode_segment")
[16:44:21] thread 201349ff010 started ("mask_erode_segment")
[16:44:21] thread 201349ff550 started ("mask_erode_segment")
[16:44:21] decomb filter thread started for segment 6
[16:44:21] thread 201349ffe10 started ("mask_erode_segment")
[16:44:21] mask erode thread started for segment 3
[16:44:21] thread 201349ff710 started ("mask_erode_segment")
[16:44:21] thread 201349fee50 started ("mask_erode_segment")
[16:44:21] decomb check thread started for segment 1
[16:44:21] thread 201349ffc50 started ("mask_erode_segment")
[16:44:21] thread 201349fffd0 started ("mask_dilate_segment")
[16:44:21] mask erode thread started for segment 7
[16:44:21] thread 20134a00190 started ("mask_dilate_segment")
[16:44:21] thread 20134a00350 started ("mask_dilate_segment")
[16:44:21] mask filter thread started for segment 1
[16:44:21] thread 20134a00c10 started ("mask_dilate_segment")
[16:44:21] thread 20134a00510 started ("mask_dilate_segment")
[16:44:21] thread 20134a006d0 started ("mask_dilate_segment")
[16:44:21] mask dilate thread started for segment 1
[16:44:21] thread 20134a00890 started ("mask_dilate_segment")
[16:44:21] thread 20134a00a50 started ("mask_dilate_segment")
[16:44:21] decomb check thread started for segment 2
[16:44:21] thread 201235c73e0 started ("yadif_filter_segment")
[16:44:21] mask filter thread started for segment 4
[16:44:21] thread 201235c6ce0 started ("yadif_filter_segment")
[16:44:21] mask filter thread started for segment 6
[16:44:21] thread 201235c75a0 started ("yadif_filter_segment")
[16:44:21] thread 201235c6b20 started ("yadif_filter_segment")
[16:44:21] yadif thread started for segment 0
[16:44:21] thread 201235c7220 started ("yadif_filter_segment")
[16:44:21] thread 201235c6960 started ("yadif_filter_segment")
[16:44:21] yadif thread started for segment 3
[16:44:21] thread 201235c83a0 started ("yadif_filter_segment")
[16:44:21] thread 201235c6ea0 started ("yadif_filter_segment")
[16:44:21] yadif thread started for segment 6
[16:44:21] yadif thread started for segment 7
[16:44:21] job configuration:
[16:44:21]  * source
[16:44:21]    + E:\SOURCE\VIDEO_FILE.mkv
[16:44:21] mask erode thread started for segment 2
[16:44:21]    + title 1, chapter(s) 1 to 16
[16:44:21]    + container: matroska,webm
[16:44:21]  * destination
[16:44:21]    + E:\Converted\VIDEO_FILE.mp4
[16:44:21]    + container: MPEG-4 (libavformat)
[16:44:21]      + align initial A/V stream timestamps
[16:44:21]      + chapter markers
[16:44:21]  * video track
[16:44:21]    + decoder: h264
[16:44:21]    + filters
[16:44:21]      + Comb Detect (mode=3:spatial-metric=2:motion-thresh=1:spatial-thresh=1:filter-mode=2:block-thresh=40:block-width=16:block-height=16)
[16:44:21]      + Decomb (mode=39)
[16:44:21]      + Framerate Shaper (mode=2:rate=27000000/900000)
[16:44:21] decomb check thread started for segment 6
[16:44:21]        + frame rate: 23.976 fps -> peak rate limited to 30.000 fps
[16:44:21]      + Crop and Scale (width=1920:height=804:crop-top=138:crop-bottom=138:crop-left=0:crop-right=0)
[16:44:21]        + source: 1920 * 1080, crop (138/138/0/0): 1920 * 804, scale: 1920 * 804
[16:44:21]    + Output geometry
[16:44:21]      + storage dimensions: 1920 x 804
[16:44:21]      + pixel aspect ratio: 1 : 1
[16:44:21]      + display dimensions: 1920 x 804
[16:44:21]  * Foreign Audio Search: Render/Burn-in, Forced Only
[16:44:21]    + subtitle, English [PGS] (track 0, id 0x2, Picture)
[16:44:21]    + subtitle, English [PGS] (track 1, id 0x3, Picture)
[16:44:21] mask erode thread started for segment 4
[16:44:21] mask erode thread started for segment 5
[16:44:21] mask erode thread started for segment 6
[16:44:21] mask filter thread started for segment 0
[16:44:21] mask filter thread started for segment 3
[16:44:21] mask dilate thread started for segment 0
[16:44:21] mask dilate thread started for segment 2
[16:44:21] mask dilate thread started for segment 3
[16:44:21] mask dilate thread started for segment 4
[16:44:21] mask dilate thread started for segment 5
[16:44:21] mask dilate thread started for segment 6
[16:44:21] mask dilate thread started for segment 7
[16:44:21] yadif thread started for segment 1
[16:44:21] mask filter thread started for segment 5
[16:44:21] yadif thread started for segment 2
[16:44:21] decomb check thread started for segment 4
[16:44:21] yadif thread started for segment 4
[16:44:21] mask erode thread started for segment 1
[16:44:21] yadif thread started for segment 5
[16:44:21] mask erode thread started for segment 0
[16:44:21] sync: expecting 171264 video frames
[16:44:21] thread 201235c8020 started ("Subitle Synchronization")
[16:44:21] thread 201235c7060 started ("Subitle Synchronization")
[16:44:21] thread 201362d9d40 started ("Reader")
[16:44:21] thread 201362d9100 started ("PGS decoder")
[16:44:21] thread 201362d8140 started ("PGS decoder")
[16:44:21] thread 201362d92c0 started ("Video decoder (libavcodec)")
[16:44:21] thread 201362d9480 started ("Video Synchronization")
[16:44:21] ffmpeg_read starting chapter 1 at 0
[16:44:22] ffmpeg_read starting chapter 2 at 39421890
[16:44:24] ffmpeg_read starting chapter 3 at 93243150
[16:44:25] ffmpeg_read starting chapter 4 at 126272430
[16:44:26] ffmpeg_read starting chapter 5 at 158847480
[16:44:28] ffmpeg_read starting chapter 6 at 229369140
[16:44:29] ffmpeg_read starting chapter 7 at 254804580
[16:44:30] ffmpeg_read starting chapter 8 at 293982480
[16:44:32] ffmpeg_read starting chapter 9 at 342049230
[16:44:33] ffmpeg_read starting chapter 10 at 379939590
[16:44:34] ffmpeg_read starting chapter 11 at 409658040
[16:44:35] ffmpeg_read starting chapter 12 at 454496580
[16:44:36] ffmpeg_read starting chapter 13 at 477000270
[16:44:37] ffmpeg_read starting chapter 14 at 506564820
[16:44:38] ffmpeg_read starting chapter 15 at 552859830
[16:44:39] ffmpeg_read starting chapter 16 at 586050480
[16:44:41] reader: done. 1 scr changes
[16:44:41] thread 201235c8020 exited ("Subitle Synchronization")
[16:44:41] thread 201362d9d40 exited ("Reader")
[16:44:41] thread 201235c7060 exited ("Subitle Synchronization")
[16:44:41] thread 201362d92c0 exited ("Video decoder (libavcodec)")
[16:44:41] thread 201362d9480 exited ("Video Synchronization")
[16:44:41] thread 201362d9480 joined ("Video Synchronization")
[16:44:41] work: average encoding speed for job is 0.000000 fps
[16:44:41] comb detect: heavy 0 | light 0 | uncombed 0 | total 0
[16:44:41] thread 201086ab010 exited ("decomb_filter_segment")
[16:44:41] thread 201234aed20 exited ("decomb_filter_segment")
[16:44:41] thread 20122c22550 exited ("decomb_filter_segment")
[16:44:41] thread 201237fbae0 exited ("decomb_filter_segment")
[16:44:41] thread 20122bb5fd0 exited ("decomb_filter_segment")
[16:44:41] thread 201237fbca0 exited ("decomb_filter_segment")
[16:44:41] thread 20122bb97c0 exited ("decomb_filter_segment")
[16:44:41] thread 20122bc96a0 exited ("decomb_filter_segment")
[16:44:41] thread 20122bc96a0 joined ("decomb_filter_segment")
[16:44:41] thread 201086ab010 joined ("decomb_filter_segment")
[16:44:41] thread 20122bb97c0 joined ("decomb_filter_segment")
[16:44:41] thread 20122c22550 joined ("decomb_filter_segment")
[16:44:41] thread 201234aed20 joined ("decomb_filter_segment")
[16:44:41] thread 201237fbae0 joined ("decomb_filter_segment")
[16:44:41] thread 201237fbca0 joined ("decomb_filter_segment")
[16:44:41] thread 20122bb5fd0 joined ("decomb_filter_segment")
[16:44:41] thread 20135170c50 exited ("decomb_check_segment")
[16:44:41] thread 201235d0690 exited ("decomb_check_segment")
[16:44:41] thread 201235d0a10 exited ("decomb_check_segment")
[16:44:41] thread 201235d0850 exited ("decomb_check_segment")
[16:44:41] thread 20122bb6190 exited ("decomb_check_segment")
[16:44:41] thread 20135170e10 exited ("decomb_check_segment")
[16:44:41] thread 2012346d7e0 exited ("decomb_check_segment")
[16:44:41] thread 2012346cba0 exited ("decomb_check_segment")
[16:44:41] thread 20122bb6190 joined ("decomb_check_segment")
[16:44:41] thread 20135170c50 joined ("decomb_check_segment")
[16:44:41] thread 20135170e10 joined ("decomb_check_segment")
[16:44:41] thread 201235d0690 joined ("decomb_check_segment")
[16:44:41] thread 201235d0850 joined ("decomb_check_segment")
[16:44:41] thread 201235d0a10 joined ("decomb_check_segment")
[16:44:41] thread 2012346d7e0 joined ("decomb_check_segment")
[16:44:41] thread 2012346cba0 joined ("decomb_check_segment")
[16:44:41] thread 201349ff8d0 exited ("mask_filter_segment")
[16:44:41] thread 2012346cd60 exited ("mask_filter_segment")
[16:44:41] thread 2012346d0e0 exited ("mask_filter_segment")
[16:44:41] thread 2012346d2a0 exited ("mask_filter_segment")
[16:44:41] thread 2012346d460 exited ("mask_filter_segment")
[16:44:41] thread 2012346d620 exited ("mask_filter_segment")
[16:44:41] thread 201349ffa90 exited ("mask_filter_segment")
[16:44:41] thread 2012346cf20 exited ("mask_filter_segment")
[16:44:41] thread 2012346cd60 joined ("mask_filter_segment")
[16:44:41] thread 2012346d0e0 joined ("mask_filter_segment")
[16:44:41] thread 2012346d460 joined ("mask_filter_segment")
[16:44:41] thread 2012346d620 joined ("mask_filter_segment")
[16:44:41] thread 2012346cf20 joined ("mask_filter_segment")
[16:44:41] thread 2012346d2a0 joined ("mask_filter_segment")
[16:44:41] thread 201349ffa90 joined ("mask_filter_segment")
[16:44:41] thread 201349ff8d0 joined ("mask_filter_segment")
[16:44:41] thread 201349ff390 exited ("mask_erode_segment")
[16:44:41] thread 201349fee50 exited ("mask_erode_segment")
[16:44:41] thread 201349ff710 exited ("mask_erode_segment")
[16:44:41] thread 201349ffc50 exited ("mask_erode_segment")
[16:44:41] thread 201349ff010 exited ("mask_erode_segment")
[16:44:41] thread 201349ff550 exited ("mask_erode_segment")
[16:44:41] thread 201349ff1d0 exited ("mask_erode_segment")
[16:44:41] thread 201349ffe10 exited ("mask_erode_segment")
[16:44:41] thread 201349ff1d0 joined ("mask_erode_segment")
[16:44:41] thread 201349ff390 joined ("mask_erode_segment")
[16:44:41] thread 201349ff010 joined ("mask_erode_segment")
[16:44:41] thread 201349ff550 joined ("mask_erode_segment")
[16:44:41] thread 201349ffe10 joined ("mask_erode_segment")
[16:44:41] thread 201349ff710 joined ("mask_erode_segment")
[16:44:41] thread 201349fee50 joined ("mask_erode_segment")
[16:44:41] thread 201349ffc50 joined ("mask_erode_segment")
[16:44:41] thread 20134a00510 exited ("mask_dilate_segment")
[16:44:41] thread 20134a00890 exited ("mask_dilate_segment")
[16:44:41] thread 20134a006d0 exited ("mask_dilate_segment")
[16:44:41] thread 20134a00c10 exited ("mask_dilate_segment")
[16:44:41] thread 201349fffd0 exited ("mask_dilate_segment")
[16:44:41] thread 20134a00350 exited ("mask_dilate_segment")
[16:44:41] thread 20134a00190 exited ("mask_dilate_segment")
[16:44:41] thread 20134a00a50 exited ("mask_dilate_segment")
[16:44:41] thread 201349fffd0 joined ("mask_dilate_segment")
[16:44:41] thread 20134a00190 joined ("mask_dilate_segment")
[16:44:41] thread 20134a00350 joined ("mask_dilate_segment")
[16:44:41] thread 20134a00c10 joined ("mask_dilate_segment")
[16:44:41] thread 20134a00510 joined ("mask_dilate_segment")
[16:44:41] thread 20134a006d0 joined ("mask_dilate_segment")
[16:44:41] thread 20134a00890 joined ("mask_dilate_segment")
[16:44:41] thread 20134a00a50 joined ("mask_dilate_segment")
[16:44:41] decomb: deinterlaced 0 | blended 0 | unfiltered 0 | total 0
[16:44:41] thread 201235c6960 exited ("yadif_filter_segment")
[16:44:41] thread 201235c83a0 exited ("yadif_filter_segment")
[16:44:41] thread 201235c6ea0 exited ("yadif_filter_segment")
[16:44:41] thread 201235c6ce0 exited ("yadif_filter_segment")
[16:44:41] thread 201235c6b20 exited ("yadif_filter_segment")
[16:44:41] thread 201235c7220 exited ("yadif_filter_segment")
[16:44:41] thread 201235c73e0 exited ("yadif_filter_segment")
[16:44:41] thread 201235c75a0 exited ("yadif_filter_segment")
[16:44:41] thread 201235c73e0 joined ("yadif_filter_segment")
[16:44:41] thread 201235c6ce0 joined ("yadif_filter_segment")
[16:44:41] thread 201235c75a0 joined ("yadif_filter_segment")
[16:44:41] thread 201235c6b20 joined ("yadif_filter_segment")
[16:44:41] thread 201235c7220 joined ("yadif_filter_segment")
[16:44:41] thread 201235c6960 joined ("yadif_filter_segment")
[16:44:41] thread 201235c83a0 joined ("yadif_filter_segment")
[16:44:41] thread 201235c6ea0 joined ("yadif_filter_segment")
[16:44:41] vfr: 0 frames output, 0 dropped and 0 duped for CFR/PFR
[16:44:41] vfr: lost time: 0 (0 frames)
[16:44:41] vfr: gained time: 0 (0 frames) (0 not accounted for)
[16:44:41] fifo_close: trashing 0 buffer(s)
[16:44:41] thread 201362d9d40 joined ("Reader")
[16:44:41] thread 201362d9100 exited ("PGS decoder")
[16:44:41] thread 201362d8140 exited ("PGS decoder")
[16:44:41] thread 201362d9100 joined ("PGS decoder")
[16:44:41] thread 201362d8140 joined ("PGS decoder")
[16:44:41] thread 201362d92c0 joined ("Video decoder (libavcodec)")
[16:44:41] h264-decoder done: 0 frames, 0 decoder errors
[16:44:41] sync: got 0 frames, 171264 expected
[16:44:41] thread 201235c8020 joined ("Subitle Synchronization")
[16:44:41] thread 201235c7060 joined ("Subitle Synchronization")
[16:44:41] fifo_close: trashing 0 buffer(s)
[16:44:41] fifo_close: trashing 0 buffer(s)
[16:44:41] fifo_close: trashing 0 buffer(s)
[16:44:41] fifo_close: trashing 0 buffer(s)
[16:44:41] fifo_close: trashing 0 buffer(s)
[16:44:41] fifo_close: trashing 0 buffer(s)
[16:44:41] Subtitle track 0 (id 0x2) 'English [PGS]': 1882 hits (0 forced)
[16:44:41] Subtitle track 1 (id 0x3) 'English [PGS]': 1535 hits (0 forced)
[16:44:41] No candidate detected during subtitle scan
[16:44:41] Freed 2 buffers of size 1024
[16:44:41] Freed 1 buffers of size 2048
[16:44:41] Freed 3 buffers of size 4096
[16:44:41] Freed 3 buffers of size 8192
[16:44:41] Freed 2 buffers of size 16384
[16:44:41] Freed 2 buffers of size 32768
[16:44:41] Freed 3 buffers of size 65536
[16:44:41] Freed 1 buffers of size 131072
[16:44:41] Freed 1 buffers of size 262144
[16:44:41] Freed 1 buffers of size 524288
[16:44:41] Freed 1 buffers of size 1048576
[16:44:41] Freed 3 buffers of size 4194304
[16:44:41] Allocated 14884864 bytes of buffers on this pass and Freed 14884864 bytes, 0 bytes leaked
[16:44:41] starting job
[16:44:41] thread 201362d9480 started ("decomb_filter_segment")
[16:44:41] thread 20122bc96a0 started ("decomb_filter_segment")
[16:44:41] thread 201086ab010 started ("decomb_filter_segment")
[16:44:41] thread 20122bb97c0 started ("decomb_filter_segment")
[16:44:41] decomb filter thread started for segment 0
[16:44:41] thread 20122c22550 started ("decomb_filter_segment")
[16:44:41] decomb filter thread started for segment 3
[16:44:41] thread 201234aed20 started ("decomb_filter_segment")
[16:44:41] thread 201237fbae0 started ("decomb_filter_segment")
[16:44:41] thread 201237fbca0 started ("decomb_filter_segment")
[16:44:41] decomb filter thread started for segment 1
[16:44:41] thread 20122bb5fd0 started ("decomb_check_segment")
[16:44:41] decomb filter thread started for segment 2
[16:44:41] thread 20122bb6190 started ("decomb_check_segment")
[16:44:41] thread 20135170c50 started ("decomb_check_segment")
[16:44:41] decomb check thread started for segment 0
[16:44:41] thread 20135170e10 started ("decomb_check_segment")
[16:44:41] thread 201235d0690 started ("decomb_check_segment")
[16:44:41] decomb check thread started for segment 1
[16:44:41] thread 201235d0850 started ("decomb_check_segment")
[16:44:41] thread 201235d0a10 started ("decomb_check_segment")
[16:44:41] decomb check thread started for segment 5
[16:44:41] thread 2012346d7e0 started ("decomb_check_segment")
[16:44:41] thread 2012346cba0 started ("mask_filter_segment")
[16:44:41] thread 2012346cd60 started ("mask_filter_segment")
[16:44:41] decomb check thread started for segment 6
[16:44:41] thread 2012346d0e0 started ("mask_filter_segment")
[16:44:41] thread 2012346d460 started ("mask_filter_segment")
[16:44:41] decomb filter thread started for segment 4
[16:44:41] thread 2012346d620 started ("mask_filter_segment")
[16:44:41] thread 2012346cf20 started ("mask_filter_segment")
[16:44:41] decomb check thread started for segment 3
[16:44:41] thread 2012346d2a0 started ("mask_filter_segment")
[16:44:41] thread 201349ffa90 started ("mask_filter_segment")
[16:44:41] decomb filter thread started for segment 6
[16:44:41] thread 201349ff8d0 started ("mask_erode_segment")
[16:44:41] decomb check thread started for segment 2
[16:44:41] thread 201349ff1d0 started ("mask_erode_segment")
[16:44:41] thread 201349ff390 started ("mask_erode_segment")
[16:44:41] thread 201349ff010 started ("mask_erode_segment")
[16:44:41] mask erode thread started for segment 1
[16:44:41] thread 201349ff550 started ("mask_erode_segment")
[16:44:41] decomb filter thread started for segment 5
[16:44:41] thread 201349ffe10 started ("mask_erode_segment")
[16:44:41] thread 201349ff710 started ("mask_erode_segment")
[16:44:41] mask erode thread started for segment 3
[16:44:41] thread 201349fee50 started ("mask_erode_segment")
[16:44:41] mask erode thread started for segment 6
[16:44:41] thread 201349ffc50 started ("mask_dilate_segment")
[16:44:41] thread 201349fffd0 started ("mask_dilate_segment")
[16:44:41] mask erode thread started for segment 7
[16:44:41] thread 20134a00190 started ("mask_dilate_segment")
[16:44:41] mask dilate thread started for segment 1
[16:44:41] thread 20134a00350 started ("mask_dilate_segment")
[16:44:41] thread 20134a00c10 started ("mask_dilate_segment")
[16:44:41] mask filter thread started for segment 2
[16:44:41] thread 20134a00510 started ("mask_dilate_segment")
[16:44:41] mask filter thread started for segment 3
[16:44:41] thread 20134a006d0 started ("mask_dilate_segment")
[16:44:41] mask filter thread started for segment 4
[16:44:41] thread 20134a00890 started ("mask_dilate_segment")
[16:44:41] mask dilate thread started for segment 5
[16:44:41] thread 20134a00a50 started ("yadif_filter_segment")
[16:44:41] thread 201235c73e0 started ("yadif_filter_segment")
[16:44:41] mask filter thread started for segment 7
[16:44:41] thread 201235c6ce0 started ("yadif_filter_segment")
[16:44:41] thread 201235c75a0 started ("yadif_filter_segment")
[16:44:41] thread 201235c6b20 started ("yadif_filter_segment")
[16:44:41] mask filter thread started for segment 6
[16:44:41] thread 201235c7220 started ("yadif_filter_segment")
[16:44:41] yadif thread started for segment 4
[16:44:41] thread 201235c6960 started ("yadif_filter_segment")
[16:44:41] thread 201235c83a0 started ("yadif_filter_segment")
[16:44:41] mask erode thread started for segment 0
[16:44:41] mask erode thread started for segment 2
[16:44:41] mask erode thread started for segment 4
[16:44:41] decomb filter thread started for segment 7
[16:44:41] job configuration:
[16:44:41]  * source
[16:44:41] mask erode thread started for segment 5
[16:44:41]    + E:\SOURCE\VIDEO_FILE.mkv
[16:44:41]    + title 1, chapter(s) 1 to 16
[16:44:41]    + container: matroska,webm
[16:44:41]  * destination
[16:44:41]    + E:\Converted\VIDEO_FILE.mp4
[16:44:41]    + container: MPEG-4 (libavformat)
[16:44:41]      + align initial A/V stream timestamps
[16:44:41]      + chapter markers
[16:44:41]  * video track
[16:44:41]    + decoder: h264
[16:44:41]    + filters
[16:44:41] decomb check thread started for segment 7
[16:44:41]      + Comb Detect (mode=3:spatial-metric=2:motion-thresh=1:spatial-thresh=1:filter-mode=2:block-thresh=40:block-width=16:block-height=16)
[16:44:41]      + Decomb (mode=39)
[16:44:41] mask filter thread started for segment 1
[16:44:41]      + Framerate Shaper (mode=2:rate=27000000/900000)
[16:44:41]        + frame rate: 23.976 fps -> peak rate limited to 30.000 fps
[16:44:41]      + Crop and Scale (width=1920:height=804:crop-top=138:crop-bottom=138:crop-left=0:crop-right=0)
[16:44:41]        + source: 1920 * 1080, crop (138/138/0/0): 1920 * 804, scale: 1920 * 804
[16:44:41]    + Output geometry
[16:44:41]      + storage dimensions: 1920 x 804
[16:44:41]      + pixel aspect ratio: 1 : 1
[16:44:41]      + display dimensions: 1920 x 804
[16:44:41]    + encoder: H.264 (libx264)
[16:44:41] mask dilate thread started for segment 0
[16:44:41]      + preset:  veryslow
[16:44:41]      + options: ref=5:bframes=5
[16:44:41]      + profile: high
[16:44:41]      + level:   4.0
[16:44:41]      + quality: 18.00 (RF)
[16:44:41]  * audio track 1
[16:44:41]    + decoder: English (DTS-HD MA) (5.1 ch) (track 1, id 0x1)
[16:44:41] mask filter thread started for segment 0
[16:44:41]      + bitrate: 1536 kbps, samplerate: 48000 Hz
[16:44:41]    + DTS-HD Passthru
[16:44:41] mask dilate thread started for segment 2
[16:44:41] mask dilate thread started for segment 3
[16:44:41] mask dilate thread started for segment 4
[16:44:41] mask dilate thread started for segment 6
[16:44:41] mask filter thread started for segment 5
[16:44:41] mask dilate thread started for segment 7
[16:44:41] yadif thread started for segment 1
[16:44:41] yadif thread started for segment 0
[16:44:41] yadif thread started for segment 2
[16:44:41] yadif thread started for segment 3
[16:44:41] decomb check thread started for segment 4
[16:44:41] yadif thread started for segment 5
[16:44:41] yadif thread started for segment 6
[16:44:41] yadif thread started for segment 7
[16:44:41] sync: expecting 171264 video frames
[16:44:41] thread 201235c7ca0 started ("Audio Synchronization")
[16:44:41] encx264: min-keyint: 24, keyint: 240
[16:44:41] encx264: encoding at constant RF 18.000000
[16:44:41] encx264: unparsed options: ref=5:bframes=5:level=4.0:b-adapt=2:direct=auto:analyse=all:me=umh:merange=24:subme=10:trellis=2:vbv-bufsize=31250:vbv-maxrate=25000:rc-lookahead=60
[16:44:41] encx264: opening libx264 (pass 0)
x264 [info]: using SAR=1/1
x264 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX FMA3 BMI2 AVX2
x264 [info]: profile High, level 4.0
[16:44:41] Writing Metadata to output file...
[16:44:41] thread 201235c7760 started ("Muxer")
[16:44:41] thread 201235c7ae0 started ("Reader")
[16:44:41] thread 201235c7e60 started ("Audio decoder (libavcodec)")
[16:44:41] thread 201235c8560 started ("Video decoder (libavcodec)")
[16:44:41] thread 201235c8020 started ("Video Synchronization")
[16:44:41] thread 201235c7060 started ("H.264/AVC encoder (libx264)")
[16:44:41] thread 201362d8d80 started ("Muxer")
[16:44:41] thread 201362d8300 started ("Comb Detect")
[16:44:41] ffmpeg_read starting chapter 1 at 0
[16:44:41] thread 201362d84c0 started ("Decomb")
[16:44:41] thread 201362d8bc0 started ("Framerate Shaper")
[16:44:41] thread 201362d9800 started ("Crop and Scale")
[16:44:41] sync: first pts video is 0
[16:44:41] sync: "Chapter 1" (1) at frame 1 time 0
[16:44:41] sync: first pts audio 0x1 is 0

Any help here is greatly appreciated. I've searched and tried everything I can think of. I did see https://github.com/HandBrake/HandBrake/issues/1280 but as mentioned, even the nightly hasn't fixed this for me.

mad_sysad
Posts: 9
Joined: Mon Jun 04, 2018 8:34 pm

Re: All available versions crash on encode

Post by mad_sysad » Tue Jun 05, 2018 2:13 am

I just tried encoding using x264 10-bit this time, instead of the default x264, and that seems to have actually worked.

Tried a second file, and that one resulted in a crash as before - though it did manage to work on it for about 15 minutes before doing so.

Still at a loss here as to wtf happened.

Woodstock
Veteran User
Posts: 2597
Joined: Tue Aug 27, 2013 6:39 am

Re: All available versions crash on encode

Post by Woodstock » Tue Jun 05, 2018 2:15 pm

Your symptoms describe an inadequate cooling system quite well.

Do you have a CPU temperature monitor program installed? What does it say when you are running an encode, especially just before it crashes?

mad_sysad
Posts: 9
Joined: Mon Jun 04, 2018 8:34 pm

Re: All available versions crash on encode

Post by mad_sysad » Tue Jun 05, 2018 2:26 pm

I have corsair link running. I don't see anything spiking or going into a range of concern. May be worth trying another app to monitor it I guess.

mad_sysad
Posts: 9
Joined: Mon Jun 04, 2018 8:34 pm

Re: All available versions crash on encode

Post by mad_sysad » Wed Jun 06, 2018 10:49 pm

I've now checked temps (and more) via the BIOS, MSI Command Center, Corsair Link, Corsair iCUE, HWiNFO64, and Intel XTU and I have yet to see anything. Nothing spiking, nothing too hot, etc. I've run a CPU stress test via Intel XTU, which passed. I ran a memory stress test via Intel XTU which passed, and I've ran a memory stress test with memtest86+ which passed/showed no errors. Samsung Magician shows no issues with either of my drives, and they pass all tests there. BIOS and all drivers are up to date. Nothing overclocked, all stock.

I tried to convert a video file using Adobe Media Encoder, since it occurred to me that I hadn't used it since this issue popped up with Handbrake. The same exact thing is happening there - seconds into an encode with similar x264 settings the app crashes. So something is most definitely up, but I still can't find a single thing wrong with this system. I don't even know where I go from here.

User avatar
Rodeo
HandBrake Team
Posts: 11880
Joined: Tue Mar 03, 2009 8:55 pm

Re: All available versions crash on encode

Post by Rodeo » Wed Jun 06, 2018 11:52 pm

Woodstock wrote:
Tue Jun 05, 2018 2:15 pm
Your symptoms describe an inadequate cooling system quite well.
I don't get it, as far as I can tell the original post describes an application crash, not a system crash???

mad_sysad
Posts: 9
Joined: Mon Jun 04, 2018 8:34 pm

Re: All available versions crash on encode

Post by mad_sysad » Thu Jun 07, 2018 2:57 am

Rodeo wrote:
Wed Jun 06, 2018 11:52 pm
I don't get it, as far as I can tell the original post describes an application crash, not a system crash???
Correct, my system is not crashing, just Handbrake (and apparently Adobe Media Encoder as well). Everything else seems fine with the system as far as I can tell - I haven't had any other applications crash on me or anything. This seems to occur within a second or two of encoding starting.

I'm going to allocate some space on one of my drives, install Fedora, install Handbrake and try to convert something. At least that will be somewhat more familiar territory for troubleshooting this myself, and I'll be able to rule out/confirm hardware I'd think.

ace50225
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Re: All available versions crash on encode

Post by ace50225 » Fri Jun 08, 2018 12:32 am

I had same problem but a whole system crash, I did a bios update and found this to be the case for my problems, so to fix it i reverted back to the older bios.

vonMalm
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Re: All available versions crash on encode

Post by vonMalm » Fri Jun 08, 2018 6:40 am

Mad_sysad, Do you run dual monitor?

mad_sysad
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Re: All available versions crash on encode

Post by mad_sysad » Fri Jun 08, 2018 7:24 pm

vonMalm wrote:
Fri Jun 08, 2018 6:40 am
Mad_sysad, Do you run dual monitor?
I do not. Single monitor from my 1080 via displayport.

So I did end up installing Fedora on an external drive and booting off that. I built handbrake from source and installed it. I tested with a few different files and the exact same thing is happening. It makes it through the subtitle scan, starts to encode, and within a second or so the app crashes.

I booted back into Windows and ran the Intel Processor Diagnostic Tool - and everything passes there just as with every other utility I've tried thus far.

I did flash my BIOS back one version and that didn't help at all. I've grabbed the last several versions of the BIOS and will try stepping back down through them as well, but my hopes aren't high that it will help.

mad_sysad
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Re: All available versions crash on encode

Post by mad_sysad » Fri Jun 15, 2018 2:09 am

Still trying to track down the issue here... This is causing me serious grief as I've now got projects I can't finish backing up. Seriously, ANY ideas, please throw them at me.

No version of the BIOS has changed anything. I took my i7 out, cleaned it off, gave it a fresh dab of thermal compound, hooked the cooler back up and experience the same damn thing every time.

But I did notice something I hadn't before, and I'm not sure if it actually means anything or not. I kept task manager up while starting an encode and noticed that at the moment the app crashes out on me, there is a spike on the GPU. This happens whether I have my 1080 in my system or even with it completely removed just using the Intel graphics. Does this mean anything to anyone?

Image

I'm not sure if this image is showing up within my post or not, so link: https://s15.postimg.cc/tebssv1u3/taskman.jpg

rollin_eng
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Re: All available versions crash on encode

Post by rollin_eng » Fri Jun 15, 2018 8:09 am

If you use one of the built in presets does it still crash?

mad_sysad
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Re: All available versions crash on encode

Post by mad_sysad » Thu Jun 21, 2018 3:55 am

I ended up swapping out the i7-6700k with an i5-7500 to see if the problem moved with the processor to my secondary system - and it did. So something with that i7 is screwed up. I have it on its way back to Intel for a replacement. Despite it passing any test/utility I threw at it, Intel support didn't argue when I told them about the swap confirming things. In the meantime, I'm at least back to work with this i5 while I wait.

y2kse
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Re: All available versions crash on encode

Post by y2kse » Sun Jun 24, 2018 2:46 am

The symptoms you describe are the same I was experiencing starting with 1.1.0. See this thread. I rolled back to 1.0.7 to resolve them, but I am having a familiar errors with 1.1.1. What I am noticing is with an encode running, my 7820x is running at its default 4.0 GHz speed for all cores instead of 3.8 for AVX or 3.6 for AVX-512. HWInfo is reporting No for IA: AVX Turbo Limit.

HBUser00
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Re: All available versions crash on encode

Post by HBUser00 » Sun Jun 24, 2018 9:08 am

I just wanted to add my $.02 - built a brand new machine (Ryzen 2600x) and could not get it to encode at all (same issues as previously described in this thread). Prior machine was based on the i7-860 CPU (no issues other than 9 years old) and once I set the affinity to only use half the cores, Handbrake finished the jobs and was still open when I came back to the box.
Additionally, here is the shorcut modification I used so that I didn't have to set the affinity every time manually:

%windir%\system32\cmd.exe /c start "HandBrake" /affinity FC0 Z:\Applications\Handbrake\Handbrake.exe
(you will have to change the application path to where ever your Handbrake is installed, but it's in the shortcut you are editing)

To understand the affinity setting, read this https://www.tenforums.com/performance-m ... -cmd.html

Put the calculator in Programmer mode
Click on the "Bit Toggling Keypad" icon next to QWord
Then select the 1s and 0s along the bottom row indicating which CPU cores you want to use.
12 CPU Cores are actually 0-11, so if you wanted the first 6 cores - the affinity HEX code would be 3F (1s for Cores 0-5), FC0 = cores 6-11.

Hope that helps.

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s55
HandBrake Team
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Re: All available versions crash on encode

Post by s55 » Sun Jun 24, 2018 9:45 am

Would it not be better to fix your system, than work around it by limiting CPU cores?

The only known issue with Ryzen based machines, is some BIOS revisions from some board manufacturers are causing general system instability under load. Worth checking. Otherwise, we have users on these parts running HB without any issues.

HBUser00
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Re: All available versions crash on encode

Post by HBUser00 » Sun Jun 24, 2018 5:48 pm

Sure...but like I mentioned.. new build everything the latest... OS, BIOS, etc. I don't have time to go down the QA rabbit hole and I suspect someone else may actually discover the root cause. So when that fix is available, I'll give that a shot and report. Meanwhile, i confirmed a fix that works for me, shared my findings, and now I can use handbrake whereas prior to this temp bandaid I could not.

x470 msi gaming Pro
Ryzen 2600x (stock speed, not overclocked)
16gb (2x8) 3200 cas 14 g.skill trident z (xmp profile enabled auto configured)
Win 10 Pro v1803

vonMalm
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Re: All available versions crash on encode

Post by vonMalm » Fri Jun 29, 2018 10:41 pm

I just downloaded the newst version 2-3 days ago and now the problem is gone... Thx for the fix

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