Can't import into iTunes

mconder · Post by **mconder** » Wed Dec 19, 2007 4:11 pm

I have the new iPod Nano, latest version of iTunes, and latest version of Handbrake running on a PC. I used Handbrake to convert some DVD video (Decrypted Commercial) from a VIDEO_TS folder on my hard drive. I used the iPod Low-Res setting without changing any of the other settings. I now have an 800MB .m4v file on my hard drive and I can not get iTunes to import this file. If I try to open it in QuickTime it says, "a bad public movie atom was found in the movie."

mconder · Post by **mconder** » Wed Dec 19, 2007 8:24 pm

Seriously, is anyone having this problem? I just rebuilt my OS, loaded the latest handbreak and iTunes and still have the problem. I choose iPod Low-Res and did not touch any of the other settings. What am I doing wrong?

daman123x · Post by **daman123x** » Thu Dec 20, 2007 2:14 am

what happens if/when you try to drag it into itunes? is it giving an error? how do you know it's not importing

mconder · Post by **mconder** » Thu Dec 20, 2007 2:33 am

I figured out that it's an issue with Vista, iTunes and ID3 tagging. I just retagged the file and it imported. Thanks!

daman123x · Post by **daman123x** » Thu Dec 20, 2007 2:34 am

really, im running vista and dont have this problem... what was it?

mconder · Post by **mconder** » Thu Dec 20, 2007 11:33 pm

daman123x wrote:really, im running vista and dont have this problem... what was it?

I don't know. I just found in the information here
ht tp://rjoblog.wordpress.com/2007/10/28/itunes-mp4-tagger/

and it worked.