Worker process appears to be unresponsive

[jalala]

Description of problem or question:
Hello, everyone!
So, all of a sudden, handbrake can't encode some files.
For some of them, this is what i get:

HandBrake 1.8.2 (2024081000)
OS: Microsoft Windows NT 10.0.22631.0
CPU: Intel(R) Pentium(R) Gold G5400 CPU @ 3.70GHz
Ram: 32595 MB,
GPU Information:
Intel(R) UHD Graphics 610 - 26.20.100.7925 - (Unsupported Driver Detected)
Screen: 1280x1024
Temp Dir: C:\Users\Admin\AppData\Local\Temp\
Install Dir: C:\Users\Admin\Downloads\HandBrake\
Data Dir: C:\Users\Admin\AppData\Roaming\HandBrake

-------------------------------------------

# Starting Encode ...

[16:49:13] base preset: Fast 1080p30 (Modified)
[16:49:14] Remote Process started with Process ID: 13644 using port: 8037. Max Allowed Instances: 1
[16:49:14] Worker: Starting HandBrake Engine ...
[16:49:14] Worker: Parent Process Id 15224
[16:49:14] Worker: Starting Web Server on port 8037 ...
[16:49:14] Worker: Starting Listener: 1
[16:49:14] Worker: Server Started
[16:49:14] Worker: Disconnected worker monitoring enabled!
[16:49:14] Compile-time hardening features are enabled
Cannot load nvEncodeAPI64.dll
[16:49:14] vcn: not available on this system
[16:49:14] qsv: is available on this system
ad
[16:49:15] Starting work at: Thu Aug 15 16:49:15 2024
[16:49:15] 1 job(s) to process
[16:49:15] json job:
{
"Audio": {
"AudioList": [
{
"DRC": 0,
"Encoder": "copy:dtshd",
"Gain": 0,
"Mixdown": -1,
"NormalizeMixLevel": false,
"Samplerate": 0,
"Name": "French VFF DTS-HD 5.1",
"Track": 0,
"DitherMethod": 0
},
{
"Bitrate": 960,
"DRC": 0,
"Encoder": "eac3",
"Gain": 0,
"Mixdown": 7,
"NormalizeMixLevel": false,
"Samplerate": 48000,
"Name": "French VFF DTS-HD 5.1",
"Track": 2,
"DitherMethod": 0
}
],
"CopyMask": [
"copy:aac"
],
"FallbackEncoder": "av_aac"
},
"Destination": {
"ChapterList": [
{
"Name": "Chapitre 01"
},
{
"Name": "Chapitre 02"
},
{
"Name": "Chapitre 03"
},
{
"Name": "Chapitre 04"
},
{
"Name": "Chapitre 05"
},
{
"Name": "Chapitre 06"
},
{
"Name": "Chapitre 07"
},
{
"Name": "Chapitre 08"
},
{
"Name": "Chapitre 09"
},
{
"Name": "Chapitre 10"
},
{
"Name": "Chapitre 11"
},
{
"Name": "Chapitre 12"
},
{
"Name": "Chapitre 13"
},
{
"Name": "Chapitre 14"
},
{
"Name": "Chapitre 15"
},
{
"Name": "Chapitre 16"
},
{
"Name": "Chapitre 17"
},
{
"Name": "Chapitre 18"
},
{
"Name": "Chapitre 19"
},
{
"Name": "Chapitre 20"
},
{
"Name": "Chapitre 21"
},
{
"Name": "Chapitre 22"
},
{
"Name": "Chapitre 23"
},
{
"Name": "Chapitre 24"
}
],
"ChapterMarkers": true,
"AlignAVStart": false,
"File": "C:\\Users\\Admin\\Videos\\Destination.Finale.4.mkv",
"Options": {
"IpodAtom": false,
"Optimize": false
},
"Mux": "av_mkv"
},
"Filters": {
"FilterList": [
{
"ID": 6,
"Settings": {
"mode": "7"
}
},
{
"ID": 4,
"Settings": {
"block-height": "16",
"block-thresh": "40",
"block-width": "16",
"filter-mode": "2",
"mode": "3",
"motion-thresh": "1",
"spatial-metric": "2",
"spatial-thresh": "1"
}
},
{
"ID": 20,
"Settings": {
"crop-bottom": "140",
"crop-left": "0",
"crop-right": "0",
"crop-top": "140",
"height": "800",
"width": "1920"
}
},
{
"ID": 11,
"Settings": {
"mode": "2",
"rate": "27000000/900000"
}
}
]
},
"PAR": {
"Num": 1,
"Den": 1
},
"Metadata": {},
"SequenceID": 0,
"Source": {
"Angle": 1,
"Range": {
"Type": "chapter",
"Start": 1,
"End": 24
},
"Title": 1,
"Path": "C:\\Users\\Admin\\Downloads\\Destination.Finale.4.mkv",
"HWDecode": 6
},
"Subtitle": {
"Search": {
"Burn": false,
"Default": false,
"Enable": false,
"Forced": false
},
"SubtitleList": [
{
"Burn": false,
"Default": true,
"Forced": true,
"ID": 1,
"Offset": 0,
"Track": 0,
"Name": "French Forced"
},
{
"Burn": false,
"Default": false,
"Forced": false,
"ID": 2,
"Offset": 0,
"Track": 1,
"Name": "French Complet"
},
{
"Burn": false,
"Default": false,
"Forced": false,
"ID": 6,
"Offset": 0,
"Track": 5,
"Name": "English Complet SRT"
}
]
},
"Video": {
"Encoder": "x265",
"Level": "auto",
"MultiPass": true,
"Turbo": true,
"ColorMatrixCode": 0,
"Options": "",
"Preset": "medium",
"Profile": "auto",
"Quality": 19,
"QSV": {
"Decode": true
},
"HardwareDecode": 0
}
}
[16:49:15] CPU: Intel(R) Pentium(R) Gold G5400 CPU @ 3.70GHz
[16:49:15] - Intel microarchitecture Kaby Lake
[16:49:15] - logical processor count: 4
[16:49:15] Intel Quick Sync Video support: yes, gpu list: 0
[16:49:15] Intel Quick Sync Video integrated adapter with index 0
[16:49:15] Impl mfxhw64 library path: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_5a1ab3b0567b3cdb\libmfxhw64.dll
[16:49:15] - Intel Media SDK hardware: API 1.31 (minimum: 1.3)
[16:49:15] - Decode support: h264 hevc (8bit: yes, 10bit: yes)
[16:49:15] - H.264 encoder: yes
[16:49:15] - preferred implementation: hardware (1) via D3D11
[16:49:15] - capabilities (hardware): breftype icq+la+i+downs vsinfo chromalocinfo opt1 opt2+mbbrc+extbrc+trellis+repeatpps+ib_adapt+nmpslice
[16:49:15] - H.265 encoder: yes (8bit: yes, 10bit: yes)
[16:49:15] - preferred implementation: hardware (1) via D3D11
[16:49:15] - capabilities (hardware): bpyramid icq vsinfo masteringinfo cllinfo opt1
[16:49:15] - AV1 encoder: no
[16:49:15] hb_scan: path=C:\Users\Admin\Downloads\Destination.Finale.4.mkv, title_index=1
Input #0, matroska,webm, from 'C:\Users\Admin\Downloads\Destination.Finale.4.mkv':
Metadata:
encoder : libebml v1.3.9 + libmatroska v1.5.2
creation_time : 2024-01-06T11:10:58.000000Z
Duration: 01:21:49.93, start: 0.000000, bitrate: 21114 kb/s
Chapters:
Chapter #0:0: start 0.000000, end 240.281708
Metadata:
title : Chapitre 01
Chapter #0:1: start 240.281708, end 402.151750
Metadata:
title : Chapitre 02
Chapter #0:2: start 402.151750, end 688.854833
Metadata:
title : Chapitre 03
Chapter #0:3: start 688.854833, end 777.568458
Metadata:
title : Chapitre 04
Chapter #0:4: start 777.568458, end 1060.309250
Metadata:
title : Chapitre 05
Chapter #0:5: start 1060.309250, end 1292.791500
Metadata:
title : Chapitre 06
Chapter #0:6: start 1292.791500, end 1416.081333
Metadata:
title : Chapitre 07
Chapter #0:7: start 1416.081333, end 1620.452167
Metadata:
title : Chapitre 08
Chapter #0:8: start 1620.452167, end 1752.375625
Metadata:
title : Chapitre 09
Chapter #0:9: start 1752.375625, end 1969.133833
Metadata:
title : Chapitre 10
Chapter #0:10: start 1969.133833, end 2144.517375
Metadata:
title : Chapitre 11
Chapter #0:11: start 2144.517375, end 2354.977625
Metadata:
title : Chapitre 12
Chapter #0:12: start 2354.977625, end 2617.031083
Metadata:
title : Chapitre 13
Chapter #0:13: start 2617.031083, end 2820.943125
Metadata:
title : Chapitre 14
Chapter #0:14: start 2820.943125, end 3005.002000
Metadata:
title : Chapitre 15
Chapter #0:15: start 3005.002000, end 3322.402417
Metadata:
title : Chapitre 16
Chapter #0:16: start 3322.402417, end 3586.249333
Metadata:
title : Chapitre 17
Chapter #0:17: start 3586.249333, end 3682.845833
Metadata:
title : Chapitre 18
Chapter #0:18: start 3682.845833, end 3941.646042
Metadata:
title : Chapitre 19
Chapter #0:19: start 3941.646042, end 4098.094000
Metadata:
title : Chapitre 20
Chapter #0:20: start 4098.094000, end 4195.941750
Metadata:
title : Chapitre 21
Chapter #0:21: start 4195.941750, end 4414.076333
Metadata:
title : Chapitre 22
Chapter #0:22: start 4414.076333, end 4594.715125
Metadata:
title : Chapitre 23
Chapter #0:23: start 4594.715125, end 4906.943708
Metadata:
title : Chapitre 24
Stream #0:0: Video: vc1 (Advanced) (WVC1 / 0x31435657), yuv420p(bt709, progressive), 1920x1080 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 1k tbn (default)
Metadata:
BPS-eng : 15701687
DURATION-eng : 01:21:46.986000000
NUMBER_OF_FRAMES-eng: 117650
NUMBER_OF_BYTES-eng: 9630994846
_STATISTICS_WRITING_APP-eng: mkvmerge v41.0.0 ('Smarra') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2024-01-06 11:10:58
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:1(fre): Audio: dts (dca) (DTS-HD MA), 48000 Hz, 5.1(side), s16p (default)
Metadata:
title : French VFF DTS-HD 5.1
BPS-eng : 2334679
DURATION-eng : 01:21:47.488000000
NUMBER_OF_FRAMES-eng: 460077
NUMBER_OF_BYTES-eng: 1432176276
_STATISTICS_WRITING_APP-eng: mkvmerge v41.0.0 ('Smarra') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2024-01-06 11:10:58
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:2(fre): Audio: ac3, 48000 Hz, 5.1(side), fltp, 640 kb/s
Metadata:
title : French VFQ AC3 5.1
BPS-eng : 640000
DURATION-eng : 01:21:49.920000000
NUMBER_OF_FRAMES-eng: 153435
NUMBER_OF_BYTES-eng: 392793600
_STATISTICS_WRITING_APP-eng: mkvmerge v41.0.0 ('Smarra') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2024-01-06 11:10:58
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:3(eng): Audio: dts (dca) (DTS-HD MA), 48000 Hz, 5.1(side), s16p
Metadata:
title : English DTS-HD 5.1
BPS-eng : 2419971
DURATION-eng : 01:21:49.931000000
NUMBER_OF_FRAMES-eng: 460306
NUMBER_OF_BYTES-eng: 1485236748
_STATISTICS_WRITING_APP-eng: mkvmerge v41.0.0 ('Smarra') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2024-01-06 11:10:58
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:4(fre): Subtitle: hdmv_pgs_subtitle (pgssub)
Metadata:
title : French Forced
BPS-eng : 788
DURATION-eng : 01:10:30.893000000
NUMBER_OF_FRAMES-eng: 44
NUMBER_OF_BYTES-eng: 417148
_STATISTICS_WRITING_APP-eng: mkvmerge v41.0.0 ('Smarra') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2024-01-06 11:10:58
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:5(fre): Subtitle: hdmv_pgs_subtitle (pgssub)
Metadata:
title : French Complet
BPS-eng : 19287
DURATION-eng : 01:21:04.985000000
NUMBER_OF_FRAMES-eng: 1544
NUMBER_OF_BYTES-eng: 11729430
_STATISTICS_WRITING_APP-eng: mkvmerge v41.0.0 ('Smarra') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2024-01-06 11:10:58
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:6(eng): Subtitle: hdmv_pgs_subtitle (pgssub)
Metadata:
title : English SDH
BPS-eng : 29154
DURATION-eng : 01:21:00.898000000
NUMBER_OF_FRAMES-eng: 1936
NUMBER_OF_BYTES-eng: 17714735
_STATISTICS_WRITING_APP-eng: mkvmerge v41.0.0 ('Smarra') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2024-01-06 11:10:58
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:7(fre): Subtitle: subrip (srt) (default) (forced)
Metadata:
title : French Forced SRT
BPS-eng : 1
DURATION-eng : 01:10:30.893000000
NUMBER_OF_FRAMES-eng: 22
NUMBER_OF_BYTES-eng: 590
_STATISTICS_WRITING_APP-eng: mkvmerge v41.0.0 ('Smarra') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2024-01-06 11:10:58
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:8(fre): Subtitle: subrip (srt)
Metadata:
title : French Complet SRT
BPS-eng : 32
DURATION-eng : 01:15:29.316000000
NUMBER_OF_FRAMES-eng: 786
NUMBER_OF_BYTES-eng: 18559
_STATISTICS_WRITING_APP-eng: mkvmerge v41.0.0 ('Smarra') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2024-01-06 11:10:58
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:9(eng): Subtitle: subrip (srt)
Metadata:
title : English Complet SRT
BPS-eng : 47
DURATION-eng : 01:15:30.558000000
NUMBER_OF_FRAMES-eng: 776
NUMBER_OF_BYTES-eng: 26698
_STATISTICS_WRITING_APP-eng: mkvmerge v41.0.0 ('Smarra') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2024-01-06 11:10:58
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:10(eng): Subtitle: subrip (srt)
Metadata:
title : English SDH SRT
BPS-eng : 55
DURATION-eng : 01:15:37.563000000
NUMBER_OF_FRAMES-eng: 967
NUMBER_OF_BYTES-eng: 31551
_STATISTICS_WRITING_APP-eng: mkvmerge v41.0.0 ('Smarra') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2024-01-06 11:10:58
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:11: Attachment: none
Metadata:
filename : __ENCODE_3D_MOVIE.avs
mimetype : text/plain
Stream #0:12: Attachment: none
Metadata:
filename : __ENCODE_3D.cmd
mimetype : text/x-msdos-batch
Stream #0:13: Attachment: none
Metadata:
filename : BD3D2MK3D.log
mimetype : text/plain
Stream #0:14: Video: png, rgb24(pc, gbr/bt709/iec61966-2-1), 500x700 [SAR 5900:5900 DAR 5:7], 90k tbr, 90k tbn (attached pic)
Metadata:
filename : poster
mimetype : image/png
title : poster
[16:49:15] scan: decoding previews for title 1
[16:49:15] scan: audio 0x1: dca, rate=48000Hz, bitrate=1 Francais (DTS-HD MA, 5.1 ch)
[16:49:15] scan: audio 0x3: dca, rate=48000Hz, bitrate=1 English (DTS-HD MA, 5.1 ch)
[16:49:15] scan: audio 0x2: ac3, rate=48000Hz, bitrate=640000 Francais (AC3, 5.1 ch, 640 kbps)
[16:49:15] using container PAR 1:1
[16:49:15] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 140/142/0/0, aspect 16:9, PAR 1:1, color profile: 1-1-1, chroma location: left
[16:49:15] libhb: scan thread found 1 valid title(s)
[16:49:15] Starting Task: Encoding Pass
[16:49:15] work: track 2, dithering not supported by codec
[16:49:15] job configuration:
[16:49:15] * source
[16:49:15] + C:\Users\Admin\Downloads\Destination.Finale.4.mkv
[16:49:15] + title 1, chapter(s) 1 to 24
[16:49:15] + container: matroska,webm
[16:49:15] + data rate: 21114 kbps
[16:49:15] * destination
[16:49:15] + C:\Users\Admin\Videos\Destination.Finale.4.mkv
[16:49:15] + container: Matroska (libavformat)
[16:49:15] + chapter markers
[16:49:15] * video track
[16:49:15] + decoder: vc1 8-bit (yuv420p)
[16:49:15] + filters
[16:49:15] + Comb Detect (mode=3:spatial-metric=2:motion-thresh=1:spatial-thresh=1:filter-mode=2:block-thresh=40:block-width=16:block-height=16)
[16:49:15] + Decomb (mode=39)
[16:49:15] + Framerate Shaper (mode=2:rate=27000000/900000)
[16:49:15] + frame rate: 23.976 fps -> peak rate limited to 30.000 fps
[16:49:15] + Crop and Scale (width=1920:height=800:crop-top=140:crop-bottom=140:crop-left=0:crop-right=0)
[16:49:15] + source: 1920 * 1080, crop (140/140/0/0): 1920 * 800, scale: 1920 * 800
[16:49:15] + Output geometry
[16:49:15] + storage dimensions: 1920 x 800
[16:49:15] + pixel aspect ratio: 1 : 1
[16:49:15] + display dimensions: 1920 x 800
[16:49:15] + encoder: H.265 (libx265)
[16:49:15] + preset: medium
[16:49:15] + profile: auto
[16:49:15] + level: auto
[16:49:15] + quality: 19.00 (RF)
[16:49:15] + color profile: 1-1-1
[16:49:15] + color range: tv
[16:49:15] + chroma location: left
[16:49:15] * subtitle track 1, Francais (PGS) (track 0, id 0x4, Picture) -> Passthrough, Forced Only, Default
[16:49:15] + name: French Forced
[16:49:15] * subtitle track 2, Francais (PGS) (track 1, id 0x5, Picture) -> Passthrough
[16:49:15] + name: French Complet
[16:49:15] * subtitle track 3, English (UTF-8) (track 5, id 0x9, Text) -> Passthrough
[16:49:15] + name: English Complet SRT
[16:49:15] * audio track 1
[16:49:15] + name: French VFF DTS-HD 5.1
[16:49:15] + decoder: Francais (DTS-HD MA, 5.1 ch) (track 1, id 0x1)
[16:49:15] + samplerate: 48000 Hz
[16:49:15] + DTS-HD Passthru
[16:49:15] * audio track 2
[16:49:15] + name: French VFF DTS-HD 5.1
[16:49:15] + decoder: English (DTS-HD MA, 5.1 ch) (track 3, id 0x3)
[16:49:15] + samplerate: 48000 Hz
[16:49:15] + mixdown: 5.1 Channels
[16:49:15] + encoder: E-AC3 (libavcodec)
[16:49:15] + bitrate: 960 kbps, samplerate: 48000 Hz
[16:49:15] sync: expecting 117720 video frames
x265 [info]: HEVC encoder version 3.6+1-aa7f602f7
x265 [info]: build info [Windows][GCC 13.2.0][64 bit] 8bit+10bit+12bit
x265 [info]: using cpu capabilities: MMX2 SSE2Fast LZCNT SSSE3 SSE4.2
x265 [info]: Main profile, Level-4 (Main tier)
x265 [info]: Thread pool created using 4 threads
x265 [info]: Slices : 1
x265 [info]: frame threads / pool features : 2 / wpp(13 rows)
x265 [info]: Coding QT: max CU size, min CU size : 64 / 8
x265 [info]: Residual QT: max TU size, max depth : 32 / 1 inter / 1 intra
x265 [info]: ME / range / subpel / merge : hex / 57 / 2 / 3
x265 [info]: Keyframe min / max / scenecut / bias : 24 / 240 / 40 / 5.00
x265 [info]: Lookahead / bframes / badapt : 20 / 4 / 2
x265 [info]: b-pyramid / weightp / weightb : 1 / 1 / 0
x265 [info]: References / ref-limit cu / depth : 3 / off / on
x265 [info]: AQ: mode / str / qg-size / cu-tree : 2 / 1.0 / 32 / 1
x265 [info]: Rate Control / qCompress : CRF-19.0 / 0.60
x265 [info]: tools: rd=3 psy-rd=2.00 early-skip rskip mode=1 signhide tmvp
x265 [info]: tools: b-intra strong-intra-smoothing lslices=5 deblock sao
[16:49:15] sync: first pts video is 0
[16:49:15] sync: "Chapitre 01" (1) at frame 1 time 0
[16:49:15] sync: first pts audio 0x1 is 0
[16:49:15] sync: first pts audio 0x3 is 0
[16:49:37] Worker process appears to be unresponsive. Terminating ....

# Job Failed (-11)


Anyone knows what this is about?