V1.7.1 and .2 - Audio not supported on Bravio TV

[gmacpro]

Description of problem or question:
The newest version will not work on my TV



Steps to reproduce the problem (If Applicable):
The converted the video and audio as always and I get the error 'Audio not supported' from the TV



HandBrake version (e.g., 1.0.0):
V1.7.1 and .2 - BTW, I reverted back to 1.6 and I was able to view the clip



Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):
Windows 10



HandBrake Activity Log ***required*** (see How-to get an activity log)
HandBrake 1.6.1 (2023012300)
OS: Microsoft Windows NT 10.0.19045.0
CPU: Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz
Ram: 16255 MB,
GPU Information:
Intel(R) HD Graphics 630 - 31.0.101.2111
Screen: 1920x1080
Temp Dir: C:\Users\Owner\AppData\Local\Temp\
Install Dir: C:\Program Files\HandBrake\
Data Dir: C:\Users\Owner\AppData\Roaming\HandBrake

-------------------------------------------
[08:27:38] qsv: is available on this system
[08:27:38] vcn: not available on this system
Cannot load nvEncodeAPI64.dll

Code: Select all

Please replace this text with the contents of your log file between the two code tags - OR -  provide a pastebin URL in place of these 3 lines.
If you are unable to do so, please state why so we can help you.

[rollin_eng]

Could you please post your encode logs from a successful encode and from an unsuccessful one:

[gmacpro]

'encode logs' - please advise what you mean by this? Is this the 'Activity Log'?

[gmacpro]

Okay - I have the two files. Not certain if I can post these in spoilers (contained) as I'm new here so I'll just post them raw.
=================
1.6 File that works:
=================
HandBrake 1.6.1 (2023012300)
OS: Microsoft Windows NT 10.0.19045.0
CPU: Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz
Ram: 16255 MB,
GPU Information:
Intel(R) HD Graphics 630 - 31.0.101.2111
Screen: 1920x1080
Temp Dir: C:\Users\Owner\AppData\Local\Temp\
Install Dir: C:\Program Files\HandBrake\
Data Dir: C:\Users\Owner\AppData\Roaming\HandBrake

-------------------------------------------

# Starting Encode ...

[06:35:21] base preset: Gordon's Shows
[06:35:22] Remote Process started with Process ID: 9676 using port: 8037. Max Allowed Instances: 1
[06:35:22] Worker: Starting HandBrake Engine ...
[06:35:22] Worker: Starting Web Server on port 8037 ...
[06:35:22] Worker: Disconnected worker monitoring enabled!
[06:35:22] Compile-time hardening features are enabled
[06:35:23] qsv: is available on this system
[06:35:23] vcn: not available on this system
Cannot load nvEncodeAPI64.dll
[06:35:23] hb_init: starting libhb thread
[06:35:23] Starting work at: Thu Jan 11 06:35:23 2024
[06:35:23] 1 job(s) to process
[06:35:23] json job:
{
"Audio": {
"AudioList": [
{
"Bitrate": 640,
"DRC": 0,
"Encoder": "ac3",
"Gain": 0,
"Mixdown": 7,
"NormalizeMixLevel": false,
"Samplerate": 0,
"Track": 0,
"DitherMethod": 0
}
],
"CopyMask": [
"copy:aac"
]
},
"Destination": {
"ChapterList": [],
"ChapterMarkers": false,
"AlignAVStart": false,
"File": "C:\\Users\\Owner\\Videos\\ Test.mkv",
"Mp4Options": {
"IpodAtom": false,
"Mp4Optimize": false
},
"Mux": "av_mkv"
},
"Filters": {
"FilterList": [
{
"ID": 4,
"Settings": {
"mode": "7"
}
},
{
"ID": 3,
"Settings": {
"block-height": "16",
"block-thresh": "40",
"block-width": "16",
"filter-mode": "2",
"mode": "3",
"motion-thresh": "1",
"spatial-metric": "2",
"spatial-thresh": "1"
}
},
{
"ID": 14,
"Settings": {
"crop-bottom": "0",
"crop-left": "0",
"crop-right": "0",
"crop-top": "0",
"height": "718",
"width": "1280"
}
},
{
"ID": 7,
"Settings": {
"mode": "2",
"rate": "27000000/900000"
}
}
]
},
"PAR": {
"Num": 1,
"Den": 1
},
"Metadata": {},
"SequenceID": 0,
"Source": {
"Angle": 1,
"Range": {
"Type": "chapter",
"Start": 1,
"End": 1
},
"Title": 1,
"Path": "C:\\Users\\Owner\\Downloads\\Handbrake Test\\_S45E10.mkv"
},
"Subtitle": {
"Search": {
"Burn": true,
"Default": false,
"Enable": true,
"Forced": true
},
"SubtitleList": []
},
"Video": {
"Encoder": "x264",
"Level": "4.0",
"Bitrate": 2500,
"TwoPass": false,
"Turbo": false,
"ColorMatrixCode": 0,
"Options": "",
"Preset": "veryfast",
"Profile": "main",
"QSV": {
"Decode": false
},
"HardwareDecode": 0
}
}
[06:35:23] CPU: Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz
[06:35:23] - Intel microarchitecture Kaby Lake
[06:35:23] - logical processor count: 8
[06:35:23] Intel Quick Sync Video support: yes, gpu list: 0
[06:35:23] Intel Quick Sync Video integrated adapter with index 0
[06:35:23] Impl mfxhw64 library path: C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_51f685305808e3a5\libmfxhw64.dll
[06:35:23] - Intel Media SDK hardware: API 1.35 (minimum: 1.3)
[06:35:23] - Decode support: h264 hevc (8bit: yes, 10bit: yes)
[06:35:23] - H.264 encoder: yes
[06:35:23] - preferred implementation: hardware (1) via D3D11
[06:35:23] - capabilities (hardware): breftype icq+la+i+downs vsinfo chromalocinfo opt1 opt2+mbbrc+extbrc+trellis+repeatpps+ib_adapt+nmpslice
[06:35:23] - H.265 encoder: yes (8bit: yes, 10bit: yes)
[06:35:23] - preferred implementation: hardware (1) via D3D11
[06:35:23] - capabilities (hardware): bpyramid icq vsinfo masteringinfo cllinfo opt1
[06:35:23] - AV1 encoder: no
[06:35:23] hb_scan: path=C:\Users\Owner\Downloads\Handbrake Test\_S45E10.mkv, title_index=1
udfread ERROR: ECMA 167 Volume Recognition failed
src/libbluray/disc/disc.c:333: failed opening UDF image C:\Users\Owner\Downloads\Handbrake Test\_S45E10.mkv
src/libbluray/disc/disc.c:437: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:437: error opening file BDMV\BACKUP\index.bdmv
[06:35:23] bd: not a bd - trying as a stream/file instead
libdvdread: Encrypted DVD support unavailable.
libdvdrelibdvdread: DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
ad: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: vm: failed to read VIDEO_TS.IFO
[06:35:23] dvd: not a dvd - trying as a stream/file instead
Input #0, matroska,webm, from 'C:\Users\Owner\Downloads\Handbrake Test\_S45E10.mkv':
Metadata:
encoder : libx264 + libebml + libmatroska + libfastrar
creation_time : 2023-11-30T01:04:03.000000Z
Duration: 01:04:03.47, start: 0.000000, bitrate: 5925 kb/s
Stream #0:0: Video: h264 (High), yuv420p(tv, bt709/unknown/unknown, progressive), 1280x718, SAR 1:1 DAR 640:359, 29.97 fps, 29.97 tbr, 1k tbn (default)
Stream #0:1: Audio: ac3, 48000 Hz, 5.1(side), fltp, 384 kb/s (default)
[06:35:23] scan: decoding previews for title 1
[06:35:23] scan: audio 0x1: ac3, rate=48000Hz, bitrate=384000 Unknown (AC3) (5.1 ch) (384 kbps)
[06:35:23] scan: 10 previews, 1280x718, 29.970 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1, color profile: 1-1-1, chroma location: left
[06:35:23] scan: supported video decoders: avcodec qsv
[06:35:23] libhb: scan thread found 1 valid title(s)
[06:35:23] qsv: integrated qsv adapter with index 0 has been selected
[06:35:23] Skipping subtitle scan. No suitable subtitle tracks.
[06:35:23] Starting Task: Encoding Pass
[06:35:23] Skipping crop/scale filter
[06:35:23] work: track 1, dithering not supported by codec
[06:35:23] job configuration:
[06:35:23] * source
[06:35:23] + C:\Users\Owner\Downloads\Handbrake Test\_S45E10.mkv
[06:35:23] + title 1, chapter(s) 1 to 1
[06:35:23] + container: matroska,webm
[06:35:23] + data rate: 5925 kbps
[06:35:23] * destination
[06:35:23] + C:\Users\Owner\Videos\ Test.mkv
[06:35:23] + container: Matroska (libavformat)
[06:35:23] * video track
[06:35:23] + decoder: h264 8-bit (yuv420p)
[06:35:23] + filters
[06:35:23] + Comb Detect (mode=3:spatial-metric=2:motion-thresh=1:spatial-thresh=1:filter-mode=2:block-thresh=40:block-width=16:block-height=16)
[06:35:23] + Decomb (mode=39)
[06:35:23] + Framerate Shaper (mode=2:rate=27000000/900000)
[06:35:23] + frame rate: 29.970 fps -> peak rate limited to 30.000 fps
[06:35:23] + Output geometry
[06:35:23] + storage dimensions: 1280 x 718
[06:35:23] + pixel aspect ratio: 1 : 1
[06:35:23] + display dimensions: 1280 x 718
[06:35:23] + encoder: H.264 (libx264)
[06:35:23] + preset: veryfast
[06:35:23] + profile: main
[06:35:23] + level: 4.0
[06:35:23] + bitrate: 2500 kbps, pass: 0
[06:35:23] + color profile: 1-1-1
[06:35:23] + chroma location: left
[06:35:23] * audio track 1
[06:35:23] + decoder: Unknown (AC3) (5.1 ch) (384 kbps) (track 1, id 0x1)
[06:35:23] + bitrate: 384 kbps, samplerate: 48000 Hz
[06:35:23] + mixdown: 5.1 Channels
[06:35:23] + encoder: AC3 (libavcodec)
[06:35:23] + bitrate: 640 kbps, samplerate: 48000 Hz
[06:35:23] sync: expecting 115189 video frames
[06:35:23] encx264: min-keyint: 30, keyint: 300
[06:35:23] encx264: encoding at average bitrate 2500
[06:35:23] encx264: unparsed options: level=4.0:ref=1:8x8dct=0:weightp=1:subme=2:mixed-refs=0:trellis=0:vbv-bufsize=25000:vbv-maxrate=20000:rc-lookahead=10
x264 [info]: using SAR=1/1
x264 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX FMA3 BMI2 AVX2 UnalignedStack
x264 [info]: profile Main, level 4.0, 4:2:0, 8-bit
[06:35:23] sync: first pts video is 0
[06:35:23] sync: Chapter 1 at frame 1 time 0
[06:35:23] sync: first pts audio 0x1 is 0
[06:51:06] reader: done. 1 scr changes
[06:51:07] work: average encoding speed for job is 122.070824 fps
[06:51:07] comb detect: heavy 230 | light 2678 | uncombed 112281 | total 115189
[06:51:07] decomb: deinterlaced 230 | blended 2678 | unfiltered 112281 | total 115189
[06:51:07] vfr: 115189 frames output, 0 dropped and 0 duped for CFR/PFR
[06:51:07] vfr: lost time: 0 (0 frames)
[06:51:07] vfr: gained time: 0 (0 frames) (0 not accounted for)
[06:51:07] ac3-decoder done: 120108 frames, 0 decoder errors
[06:51:07] h264-decoder done: 115189 frames, 0 decoder errors
[06:51:07] sync: got 115189 frames, 115189 expected
[06:51:07] sync: framerate min 29.970 fps, max 29.970 fps, avg 29.970 fps
x264 [info]: frame I:1522 Avg QP:21.78 size:104435
x264 [info]: frame P:33490 Avg QP:25.06 size: 20378
x264 [info]: frame B:80177 Avg QP:27.52 size: 4337
x264 [info]: consecutive B-frames: 4.1% 8.4% 2.5% 85.0%
x264 [info]: mb I I16..4: 25.0% 0.0% 75.0%
x264 [info]: mb P I16..4: 11.0% 0.0% 7.3% P16..4: 34.9% 16.1% 8.5% 0.0% 0.0% skip:22.2%
x264 [info]: mb B I16..4: 1.1% 0.0% 0.4% B16..8: 15.1% 4.9% 0.6% direct: 7.1% skip:70.8% L0:34.0% L1:46.9% BI:19.2%
x264 [info]: final ratefactor: 23.12
x264 [info]: coded y,uvDC,uvAC intra: 50.7% 69.3% 33.8% inter: 8.9% 14.0% 0.9%
x264 [info]: i16 v,h,dc,p: 30% 33% 20% 17%
x264 [info]: i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 18% 27% 19% 3% 9% 6% 7% 5% 7%
x264 [info]: i8c dc,h,v,p: 48% 25% 18% 8%
x264 [info]: Weighted P-Frames: Y:3.3% UV:2.3%
x264 [info]: kb/s:2475.21
[06:51:07] mux: track 0, 115189 frames, 1189119764 bytes, 2475.07 kbps, fifo 2048
[06:51:07] mux: track 1, 120108 frames, 307476480 bytes, 639.99 kbps, fifo 2048
[06:51:07] Finished work at: Thu Jan 11 06:51:07 2024
[06:51:07] libhb: work result = 0

# Job Completed!

=========================
1.7 File that doesn't works:
=========================
HandBrake 1.7.2 (2023122400)
OS: Microsoft Windows NT 10.0.19045.0
CPU: Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz
Ram: 16255 MB,
GPU Information:
Intel(R) HD Graphics 630 - 31.0.101.2111
Screen: 1920x1080
Temp Dir: C:\Users\Owner\AppData\Local\Temp\
Install Dir: C:\Program Files\HandBrake\
Data Dir: C:\Users\Owner\AppData\Roaming\HandBrake

-------------------------------------------

# Starting Encode ...

[06:53:33] base preset: Gordon's Shows
[06:53:33] Remote Process started with Process ID: 11600 using port: 8037. Max Allowed Instances: 1
[06:53:33] Worker: Starting HandBrake Engine ...
[06:53:33] Worker: Parent Process Id 8612
[06:53:33] Worker: Starting Web Server on port 8037 ...
[06:53:33] Worker: Server Started
[06:53:34] Worker: Disconnected worker monitoring enabled!
[06:53:34] Compile-time hardening features are enabled
Cannot load nvEncodeAPI64.dll
[06:53:34] vcn: not available on this system
[06:53:34] qsv: is available on this system
[06:53:34] hb_init: starting libhb thread
[06:53:34] Starting work at: Thu Jan 11 06:53:34 2024
[06:53:34] 1 job(s) to process
[06:53:34] json job:
{
"Audio": {
"AudioList": [
{
"Bitrate": 640,
"DRC": 0,
"Encoder": "ac3",
"Gain": 0,
"Mixdown": 7,
"NormalizeMixLevel": false,
"Samplerate": 0,
"Track": 0,
"DitherMethod": 0
}
],
"CopyMask": [
"copy:aac"
],
"FallbackEncoder": "av_aac"
},
"Destination": {
"ChapterList": [],
"ChapterMarkers": false,
"AlignAVStart": false,
"File": "C:\\Users\\Owner\\Videos\\ Test1.7.mkv",
"Options": {
"IpodAtom": false,
"Optimize": false
},
"Mux": "av_mkv"
},
"Filters": {
"FilterList": [
{
"ID": 5,
"Settings": {
"mode": "7"
}
},
{
"ID": 4,
"Settings": {
"block-height": "16",
"block-thresh": "40",
"block-width": "16",
"filter-mode": "2",
"mode": "3",
"motion-thresh": "1",
"spatial-metric": "2",
"spatial-thresh": "1"
}
},
{
"ID": 19,
"Settings": {
"crop-bottom": "0",
"crop-left": "0",
"crop-right": "0",
"crop-top": "0",
"height": "718",
"width": "1280"
}
},
{
"ID": 10,
"Settings": {
"mode": "2",
"rate": "27000000/900000"
}
}
]
},
"PAR": {
"Num": 1,
"Den": 1
},
"Metadata": {},
"SequenceID": 0,
"Source": {
"Angle": 1,
"Range": {
"Type": "chapter",
"Start": 1,
"End": 1
},
"Title": 1,
"Path": "C:\\Users\\Owner\\Downloads\\Handbrake Test\\_S45E10.mkv",
"HWDecode": 4
},
"Subtitle": {
"Search": {
"Burn": true,
"Default": false,
"Enable": true,
"Forced": true
},
"SubtitleList": []
},
"Video": {
"Encoder": "x264",
"Level": "4.0",
"Bitrate": 2500,
"MultiPass": false,
"Turbo": false,
"ColorMatrixCode": 0,
"Options": "",
"Preset": "veryfast",
"Profile": "main",
"QSV": {
"Decode": false
},
"HardwareDecode": 0
}
}
[06:53:34] CPU: Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz
[06:53:34] - Intel microarchitecture Kaby Lake
[06:53:34] - logical processor count: 8
[06:53:34] Intel Quick Sync Video support: yes, gpu list: 0
[06:53:34] Intel Quick Sync Video integrated adapter with index 0
[06:53:34] Impl mfxhw64 library path: C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_51f685305808e3a5\libmfxhw64.dll
[06:53:34] - Intel Media SDK hardware: API 1.35 (minimum: 1.3)
[06:53:34] - Decode support: h264 hevc (8bit: yes, 10bit: yes)
[06:53:34] - H.264 encoder: yes
[06:53:34] - preferred implementation: hardware (1) via D3D11
[06:53:34] - capabilities (hardware): breftype icq+la+i+downs vsinfo chromalocinfo opt1 opt2+mbbrc+extbrc+trellis+repeatpps+ib_adapt+nmpslice
[06:53:34] - H.265 encoder: yes (8bit: yes, 10bit: yes)
[06:53:34] - preferred implementation: hardware (1) via D3D11
[06:53:34] - capabilities (hardware): bpyramid icq vsinfo masteringinfo cllinfo opt1
[06:53:34] - AV1 encoder: no
[06:53:34] hb_scan: path=C:\Users\Owner\Downloads\Handbrake Test\_S45E10.mkv, title_index=1
Input #0, matroska,webm, from 'C:\Users\Owner\Downloads\Handbrake Test\_S45E10.mkv':
Metadata:
encoder : libx264 + libebml + libmatroska + libfastrar
creation_time : 2023-11-30T01:04:03.000000Z
Duration: 01:04:03.47, start: 0.000000, bitrate: 5925 kb/s
Stream #0:0: Video: h264 (High), yuv420p(tv, bt709/unknown/unknown, progressive), 1280x718, SAR 1:1 DAR 640:359, 29.97 fps, 29.97 tbr, 1k tbn (default)
Stream #0:1: Audio: ac3, 48000 Hz, 5.1(side), fltp, 384 kb/s (default)
[06:53:34] scan: decoding previews for title 1
[AVHWDeviceContext @ 000001f728b60400] Cannot load nvcuda.dll
[AVHWDeviceContext @ 000001f728b60400] Could not dynamically load CUDA
hwaccel: failed to create hwdevice
[06:53:34] scan: audio 0x1: ac3, rate=48000Hz, bitrate=384000 Unknown (AC3, 5.1 ch, 384 kbps)
[06:53:35] scan: 10 previews, 1280x718, 29.970 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1, color profile: 1-1-1, chroma location: left
[06:53:35] scan: supported video decoders: avcodec qsv
[06:53:35] libhb: scan thread found 1 valid title(s)
[06:53:35] Skipping subtitle scan. No suitable subtitle tracks.
[06:53:35] Starting Task: Encoding Pass
[06:53:35] work: skipping crop/scale filter
[06:53:35] work: track 1, dithering not supported by codec
[06:53:35] job configuration:
[06:53:35] * source
[06:53:35] + C:\Users\Owner\Downloads\Handbrake Test\_S45E10.mkv
[06:53:35] + title 1, chapter(s) 1 to 1
[06:53:35] + container: matroska,webm
[06:53:35] + data rate: 5925 kbps
[06:53:35] * destination
[06:53:35] + C:\Users\Owner\Videos\ Test1.7.mkv
[06:53:35] + container: Matroska (libavformat)
[06:53:35] * video track
[06:53:35] + decoder: h264 8-bit (yuv420p)
[06:53:35] + filters
[06:53:35] + Comb Detect (mode=3:spatial-metric=2:motion-thresh=1:spatial-thresh=1:filter-mode=2:block-thresh=40:block-width=16:block-height=16)
[06:53:35] + Decomb (mode=39)
[06:53:35] + Framerate Shaper (mode=2:rate=27000000/900000)
[06:53:35] + frame rate: 29.970 fps -> peak rate limited to 30.000 fps
[06:53:35] + Output geometry
[06:53:35] + storage dimensions: 1280 x 718
[06:53:35] + pixel aspect ratio: 1 : 1
[06:53:35] + display dimensions: 1280 x 718
[06:53:35] + encoder: H.264 (libx264)
[06:53:35] + preset: veryfast
[06:53:35] + profile: main
[06:53:35] + level: 4.0
[06:53:35] + bitrate: 2500 kbps, pass: 0
[06:53:35] + color profile: 1-1-1
[06:53:35] + chroma location: left
[06:53:35] * audio track 1
[06:53:35] + decoder: Unknown (AC3, 5.1 ch, 384 kbps) (track 1, id 0x1)
[06:53:35] + bitrate: 384 kbps, samplerate: 48000 Hz
[06:53:35] + mixdown: 5.1 Channels
[06:53:35] + encoder: AC3 (libavcodec)
[06:53:35] + bitrate: 640 kbps, samplerate: 48000 Hz
[06:53:35] sync: expecting 115189 video frames
[06:53:35] encx264: min-keyint: 30, keyint: 300
[06:53:35] encx264: encoding at average bitrate 2500
[06:53:35] encx264: unparsed options: level=4.0:ref=1:8x8dct=0:weightp=1:subme=2:mixed-refs=0:trellis=0:vbv-bufsize=25000:vbv-maxrate=20000:rc-lookahead=10
x264 [info]: using SAR=1/1
x264 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX FMA3 BMI2 AVX2 UnalignedStack
x264 [info]: profile Main, level 4.0, 4:2:0, 8-bit
[06:53:35] sync: first pts video is 0
[06:53:35] sync: Chapter 1 at frame 1 time 0
[06:53:35] sync: first pts audio 0x1 is 0
[07:15:12] reader: done. 1 scr changes
[07:15:13] work: average encoding speed for job is 88.732033 fps
[07:15:13] comb detect: heavy 230 | light 2678 | uncombed 112281 | total 115189
[07:15:13] decomb: deinterlaced 230 | blended 2678 | unfiltered 112281 | total 115189
[07:15:13] vfr: 115189 frames output, 0 dropped and 0 duped for CFR/PFR
[07:15:13] vfr: lost time: 0 (0 frames)
[07:15:13] vfr: gained time: 0 (0 frames) (0 not accounted for)
[07:15:13] ac3-decoder done: 120108 frames, 0 decoder errors
[07:15:13] h264-decoder done: 115189 frames, 0 decoder errors
[07:15:13] sync: got 115189 frames, 115189 expected
[07:15:13] sync: framerate min 29.970 fps, max 29.970 fps, avg 29.970 fps
x264 [info]: frame I:1522 Avg QP:21.78 size:104434
x264 [info]: frame P:33490 Avg QP:25.06 size: 20378
x264 [info]: frame B:80177 Avg QP:27.52 size: 4338
x264 [info]: consecutive B-frames: 4.1% 8.4% 2.5% 85.0%
x264 [info]: mb I I16..4: 25.0% 0.0% 75.0%
x264 [info]: mb P I16..4: 11.0% 0.0% 7.3% P16..4: 34.9% 16.1% 8.5% 0.0% 0.0% skip:22.2%
x264 [info]: mb B I16..4: 1.1% 0.0% 0.4% B16..8: 15.1% 4.9% 0.6% direct: 7.1% skip:70.8% L0:34.0% L1:46.9% BI:19.2%
x264 [info]: final ratefactor: 23.12
x264 [info]: coded y,uvDC,uvAC intra: 50.7% 69.3% 33.8% inter: 8.9% 14.0% 0.9%
x264 [info]: i16 v,h,dc,p: 30% 33% 20% 17%
x264 [info]: i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 18% 27% 19% 3% 9% 6% 7% 5% 7%
x264 [info]: i8c dc,h,v,p: 48% 25% 18% 8%
x264 [info]: Weighted P-Frames: Y:3.3% UV:2.3%
x264 [info]: kb/s:2475.22
[07:15:13] mux: track 0, 115189 frames, 1189122339 bytes, 2475.08 kbps, fifo 2048
[07:15:13] mux: track 1, 120108 frames, 307476480 bytes, 639.99 kbps, fifo 2048
[07:15:13] Finished work at: Thu Jan 11 07:15:13 2024
[07:15:13] libhb: work result = 0

# Job Completed!

[mduell]

What if you do passthrough on the audio track instead of pointlessly reencoding it at a higher bitrate?

[gmacpro]

Thanks for the reply mduell. I would love to try that but I don't know how to do a passthru? Please advise.

[gmacpro]

I found it - I wasn't aware of that feature - running the encoding right now.

[gmacpro]

So the encoding with audio passthru works on my TV.

So I tried to encode a clip and change the audio from E-AC (which will not work on my TV) to AC. With 1.7, the audio didn't work on my TV (audio not supported). I used Handbrake 1.5.1 on the same clip with the same parameters and it worked fine on my TV. It appears to me that whenever the audio coding process is invoked, with 1.7.2, the audio becomes unsupported.

BTW, I've also tried AAC audio encoding but I get the same poor results (audio not supported) with 1.7.x.

[gmacpro]

I guess it's back to V1.6...

[rollin_eng]

You could try encoding to m4v container and see if that works.

[gmacpro]

Thanks for the reply rollin_eng. When 1.7.3+ comes out and it doesn't work, I'll try your suggestion.

[gmacpro]

rollin_eng - I was just checking the container options within Handbrake and I didn't see m4v. Do you mean mp4 as they are very similar?

[rollin_eng]

Yeah, they are the same. Why not just try it with 1.7.2?

https://handbrake.fr/docs/en/1.7.0/tech ... iners.html

[Navvie]

From your failed log, the fallback encoder is av_aac. There is no fallback encoder on the sucessful log.

I'd guess that your TV doesn't understand AAC audio. If you opened the output files in MediaInfo, you'd be able to see which encoder was used on the audio.

Did the preset change between 1.6.1 and 1.7.2 or is this (unintentional) user error? AAC is not AC3.

[Rodeo314]

From your failed log, the fallback encoder is av_aac. There is no fallback encoder on the sucessful log.

The fallback encoder is not being used (nor is Auto Passthru). Look at the job configuration.

[metalhead11]

I also experience the same issue on a Bravia TV. Sometime after v1.6.1 the TV always reports "Audio is unsupported" on AAC streams. From some cursory tests of transocding the same source file using v1.6.1 and v1.7.1 the only difference I could see in the mkv tags was a field CODEC-INHERENT DELAY present in the output file encoded in 1.7.1. If I use mkv-toolnix to manually remove this field afterwards the file then played successfully on the Bravia TV.

Unfortunately I'm not sure where to go with this information but hoping that somebody knowledgeable enough will know how to fix it.