video and audio not synched

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bpowell
New User
Posts: 1
Joined: Thu Feb 09, 2023 1:08 am

video and audio not synched

Post by bpowell »

Description of problem or question:
I was advised by WeVideo that I needed to reduce my filesize due to uploads hanging up. The first time I tried this it did create a small file size, but the video and audio are not synched so it's not usable. Is there a selection to avoid this synch problem.



Steps to reproduce the problem (If Applicable):




HandBrake version (e.g., 1.0.0):

1.61


Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):

Windows 11


HandBrake Activity Log ***required*** (see How-to get an activity log)
HandBrake 1.6.1 (2023012300)
OS: Microsoft Windows NT 10.0.19045.0
CPU: Intel(R) Core(TM) i5-4570T CPU @ 2.90GHz
Ram: 8114 MB,
GPU Information:
Intel(R) HD Graphics 4600 - 20.19.15.5058
Screen: 1920x1080
Temp Dir: C:\Users\Beth\AppData\Local\Temp\
Install Dir: C:\Program Files\HandBrake\
Data Dir: C:\Users\Beth\AppData\Roaming\HandBrake

-------------------------------------------

# Starting Encode ...

[19:59:19] base preset: Production Proxy 1080p (Modified)
[19:59:19] Remote Process started with Process ID: 14064 using port: 8037. Max Allowed Instances: 1
[19:59:19] Worker: Starting HandBrake Engine ...
[19:59:19] Worker: Starting Web Server on port 8037 ...
[19:59:20] Worker: Disconnected worker monitoring enabled!
[19:59:20] Compile-time hardening features are enabled
[19:59:21] qsv: is available on this system
[19:59:21] vcn: not available on this system
Cannot load nvEncodeAPI64.dll
t: starting libhb thread
[19:59:21] Starting work at: Wed Feb 08 19:59:21 2023
[19:59:21] 1 job(s) to process
[19:59:21] json job:
{
"Audio": {
"AudioList": [
{
"Bitrate": 320,
"DRC": 0,
"Encoder": "av_aac",
"Gain": 0,
"Mixdown": 4,
"NormalizeMixLevel": false,
"Samplerate": 0,
"Track": 0,
"DitherMethod": 0
}
],
"CopyMask": [
"copy:aac"
]
},
"Destination": {
"ChapterList": [],
"ChapterMarkers": false,
"AlignAVStart": false,
"File": "C:\\Users\\Beth\\Videos\\Img 0088.mp4",
"Mp4Options": {
"IpodAtom": false,
"Mp4Optimize": false
},
"Mux": "av_mp4"
},
"Filters": {
"FilterList": [
{
"ID": 14,
"Settings": {
"crop-bottom": "0",
"crop-left": "0",
"crop-right": "0",
"crop-top": "0",
"height": "1080",
"width": "1920"
}
},
{
"ID": 18,
"Settings": {
"color": "",
"height": "1080",
"width": "1924",
"x": "2",
"y": "0"
}
},
{
"ID": 7,
"Settings": {
"mode": "1"
}
}
]
},
"PAR": {
"Num": 1,
"Den": 1
},
"Metadata": {},
"SequenceID": 0,
"Source": {
"Angle": 1,
"Range": {
"Type": "frame",
"Start": 0,
"End": 54575
},
"Title": 1,
"Path": "C:\\Users\\Beth\\My Drive\\Real Estate\\Videos\\IMG_0088.MOV"
},
"Subtitle": {
"Search": {
"Burn": false,
"Default": false,
"Enable": false,
"Forced": false
},
"SubtitleList": []
},
"Video": {
"Encoder": "x264",
"Level": "auto",
"TwoPass": false,
"Turbo": false,
"ColorMatrixCode": 0,
"Options": "keyint=1:min-keyint=1:ref=1:bframes=0:qcomp=0.8:aq-strength=0.5",
"Preset": "superfast",
"Profile": "high",
"Quality": 18,
"QSV": {
"Decode": false
},
"HardwareDecode": 0
}
}
[19:59:21] CPU: Intel(R) Core(TM) i5-4570T CPU @ 2.90GHz
[19:59:21] - Intel microarchitecture Haswell
[19:59:21] - logical processor count: 4
[19:59:21] Intel Quick Sync Video support: no
[19:59:21] hb_scan: path=C:\Users\Beth\My Drive\Real Estate\Videos\IMG_0088.MOV, title_index=1
udfread ERROR: ECMA 167 Volume Recognition failed
src/libbluray/disc/disc.c:333: failed opening UDF image C:\Users\Beth\My Drive\Real Estate\Videos\IMG_0088.MOV
src/libbluray/disc/disc.c:437: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:437: error opening file BDMV\BACKUP\index.bdmv
[19:59:21] bd: not a bd - trying as a stream/file instead
libdvdread: Encrypted DVD support unavailable.
liblibdvdread: DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
dvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: vm: failed to read VIDEO_TS.IFO
[19:59:21] dvd: not a dvd - trying as a stream/file instead
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'C:\Users\Beth\My Drive\Real Estate\Videos\IMG_0088.MOV':
Metadata:
major_brand : qt
minor_version : 0
compatible_brands: qt
creation_time : 2023-02-06T21:55:35.000000Z
com.apple.quicktime.location.accuracy.horizontal: 52.331138
com.apple.quicktime.location.ISO6709: +37.3503-079.9447+351.880/
com.apple.quicktime.make: Apple
com.apple.quicktime.model: iPad Pro (11-inch) (2nd generation)
com.apple.quicktime.software: 16.2
com.apple.quicktime.creationdate: 2023-02-06T14:21:15-0500
com.apple.photos.originating.signature: ATFIM64yF3kwZUmyzrY7OVG2v26A
Duration: 00:30:21.42, start: 0.000000, bitrate: 15287 kb/s
Stream #0:0[0x1](und): Audio: aac (LC) (mp4a / 0x6134706D), 44100 Hz, stereo, fltp, 202 kb/s (default)
Metadata:
creation_time : 2023-02-06T21:55:35.000000Z
handler_name : Core Media Audio
vendor_id : [0][0][0][0]
Stream #0:1[0x2](und): Video: h264 (High) (avc1 / 0x31637661), yuv420p(tv, bt709, progressive), 1920x1080, 14982 kb/s, 29.97 fps, 29.97 tbr, 600 tbn (default)
Metadata:
creation_time : 2023-02-06T21:55:35.000000Z
handler_name : Core Media Video
vendor_id : [0][0][0][0]
encoder : H.264
Stream #0:2[0x3](und): Data: none (mebx / 0x7862656D) (default)
Metadata:
creation_time : 2023-02-06T21:55:35.000000Z
handler_name : Core Media Metadata
Stream #0:3[0x4](und): Data: none (mebx / 0x7862656D), 44 kb/s (default)
Metadata:
creation_time : 2023-02-06T21:55:35.000000Z
handler_name : Core Media Metadata
Stream #0:4[0x5](und): Data: none (mebx / 0x7862656D), 48 kb/s (default)
Metadata:
creation_time : 2023-02-06T21:55:35.000000Z
handler_name : Core Media Metadata
[19:59:21] scan: decoding previews for title 1
[19:59:21] scan: audio 0x0: aac, rate=44100Hz, bitrate=202844 Unknown (AAC LC) (2.0 ch) (202 kbps)
[19:59:22] scan: 10 previews, 1920x1080, 29.970 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1, color profile: 1-1-1, chroma location: left
[19:59:22] libhb: scan thread found 1 valid title(s)
[19:59:22] Starting Task: Encoding Pass
[19:59:22] Skipping crop/scale filter
[19:59:22] work: track 1, dithering not supported by codec
[19:59:22] job configuration:
[19:59:22] * source
[19:59:22] + C:\Users\Beth\My Drive\Real Estate\Videos\IMG_0088.MOV
[19:59:22] + title 1, frames 0 to 54574
[19:59:22] + container: mov,mp4,m4a,3gp,3g2,mj2
[19:59:22] + data rate: 15287 kbps
[19:59:22] * destination
[19:59:22] + C:\Users\Beth\Videos\Img 0088.mp4
[19:59:22] + container: MPEG-4 (libavformat)
[19:59:22] * video track
[19:59:22] + decoder: h264 8-bit (yuv420p)
[19:59:22] + bitrate 14982 kbps
[19:59:22] + filters
[19:59:22] + Framerate Shaper (mode=1)
[19:59:22] + frame rate: 29.970 fps -> constant 29.970 fps
[19:59:22] + Pad (width=1924:height=1080:color=:x=2:y=0)
[19:59:22] + Output geometry
[19:59:22] + storage dimensions: 1924 x 1080
[19:59:22] + pixel aspect ratio: 1 : 1
[19:59:22] + display dimensions: 1924 x 1080
[19:59:22] + encoder: H.264 (libx264)
[19:59:22] + preset: superfast
[19:59:22] + options: keyint=1:min-keyint=1:ref=1:bframes=0:qcomp=0.8:aq-strength=0.5
[19:59:22] + profile: high
[19:59:22] + level: auto
[19:59:22] + quality: 18.00 (RF)
[19:59:22] + color profile: 1-1-1
[19:59:22] + chroma location: left
[19:59:22] * audio track 1
[19:59:22] + decoder: Unknown (AAC LC) (2.0 ch) (202 kbps) (track 1, id 0x0)
[19:59:22] + bitrate: 202 kbps, samplerate: 44100 Hz
[19:59:22] + mixdown: Stereo
[19:59:22] + encoder: AAC (libavcodec)
[19:59:22] + bitrate: 320 kbps, samplerate: 44100 Hz
[19:59:22] sync: expecting 54575 video frames
[19:59:22] encx264: min-keyint: 1, keyint: 1
[19:59:22] encx264: encoding at constant RF 18.000000
[19:59:22] encx264: unparsed options: keyint=1:keyint-min=1:ref=1:bframes=0:qcomp=0.8:aq-strength=0.5:analyse=i4x4,i8x8:weightp=1:me=dia:subme=1:mixed-refs=0:trellis=0:mbtree=0:rc-lookahead=0
x264 [info]: using SAR=1/1
x264 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX FMA3 BMI2 AVX2 UnalignedStack
x264 [info]: profile High, level 4.2, 4:2:0, 8-bit
[19:59:22] sync: first pts audio 0x0 is 0
[19:59:22] sync: first pts video is 130
[19:59:22] sync: Chapter 1 at frame 1 time 130

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