Update Error!

HandBrake for Mac support
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cappy2112
Posts: 38
Joined: Sat Aug 28, 2021 9:46 pm

Update Error!

Post by cappy2112 »

Description of problem or question:

Clicking on "Check for updates" shows the following...
"HandBrake can’t be updated if it’s running from the location it was downloaded to."


Steps to reproduce the problem (If Applicable):

Click on Handbrake/About


HandBrake version (e.g., 1.0.0):
1.5.1



Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):
MacOS 11.7



HandBrake Activity Log ***required*** (see How-to get an activity log)

Code: Select all

[17:01:08] macgui: Handbrake Version: 1.5.1 (2022011000)
[17:01:08] Compile-time hardening features are enabled
[17:01:08] macgui: built-in presets updated
[17:01:08] hb_init: starting libhb thread
[17:01:31] macgui: ScanCore scanning titles with a duration of 10 seconds or more
[17:01:31] CPU: 
[17:01:31]  - logical processor count: 8
[17:01:31] hb_scan: path=/Volumes/SCRATCH-1TB/DVDs/Speed Racer/D1/S01E01-E09.mkv, title_index=0
udfread ERROR: ECMA 167 Volume Recognition failed
disc.c:333: failed opening UDF image /Volumes/SCRATCH-1TB/DVDs/Speed Racer/D1/S01E01-E09.mkv
disc.c:437: error opening file BDMV/index.bdmv
disc.c:437: error opening file BDMV/BACKUP/index.bdmv
bluray.c:2646: nav_get_title_list(/Volumes/SCRATCH-1TB/DVDs/Speed Racer/D1/S01E01-E09.mkv/) failed
[17:01:31] bd: not a bd - trying as a stream/file instead
libdvdread: DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdnav: vm: vm: failed to read VIDEO_TS.IFO
[17:01:31] dvd: not a dvd - trying as a stream/file instead
Input #0, matroska,webm, from '/Volumes/SCRATCH-1TB/DVDs/Speed Racer/D1/S01E01-E09.mkv':
  Metadata:
    title           : Speed Racer: Complete Series - Disc 1
    encoder         : libmakemkv v1.17.2 (1.3.10/1.5.2) darwin(arm64-release)
    creation_time   : 2022-12-20T00:21:44.000000Z
  Duration: 03:36:51.05, start: 0.000000, bitrate: 4863 kb/s
  Chapters:
    Chapter #0:0: start 0.000000, end 70.153417
      Metadata:
        title           : Chapter 01
    Chapter #0:1: start 70.153417, end 739.488750
      Metadata:
        title           : Chapter 02
    Chapter #0:2: start 739.488750, end 1369.117750
      Metadata:
        title           : Chapter 03
    Chapter #0:3: start 1369.117750, end 1429.161067
      Metadata:
        title           : Chapter 04
    Chapter #0:4: start 1429.161067, end 1499.314483
      Metadata:
        title           : Chapter 05
    Chapter #0:5: start 1499.314483, end 2009.991317
      Metadata:
        title           : Chapter 06
    Chapter #0:6: start 2009.991317, end 2825.973150
      Metadata:
        title           : Chapter 07
    Chapter #0:7: start 2825.973150, end 2886.049833
      Metadata:
        title           : Chapter 08
    Chapter #0:8: start 2886.049833, end 2956.203250
      Metadata:
        title           : Chapter 09
    Chapter #0:9: start 2956.203250, end 3637.800833
      Metadata:
        title           : Chapter 10
    Chapter #0:10: start 3637.800833, end 4296.625667
      Metadata:
        title           : Chapter 11
    Chapter #0:11: start 4296.625667, end 4356.719033
      Metadata:
        title           : Chapter 12
    Chapter #0:12: start 4356.719033, end 4426.872450
      Metadata:
        title           : Chapter 13
    Chapter #0:13: start 4426.872450, end 5065.844117
      Metadata:
        title           : Chapter 14
    Chapter #0:14: start 5065.844117, end 5779.557117
      Metadata:
        title           : Chapter 15
    Chapter #0:15: start 5779.557117, end 5839.733900
      Metadata:
        title           : Chapter 16
    Chapter #0:16: start 5839.733900, end 5909.887317
      Metadata:
        title           : Chapter 17
    Chapter #0:17: start 5909.887317, end 6674.184183
      Metadata:
        title           : Chapter 18
    Chapter #0:18: start 6674.184183, end 7260.236317
      Metadata:
        title           : Chapter 19
    Chapter #0:19: start 7260.236317, end 7320.279633
      Metadata:
        title           : Chapter 20
    Chapter #0:20: start 7320.279633, end 7390.433050
      Metadata:
        title           : Chapter 21
    Chapter #0:21: start 7390.433050, end 8044.536500
      Metadata:
        title           : Chapter 22
    Chapter #0:22: start 8044.536500, end 8739.113717
      Metadata:
        title           : Chapter 23
    Chapter #0:23: start 8739.113717, end 8799.657533
      Metadata:
        title           : Chapter 24
    Chapter #0:24: start 8799.657533, end 8869.810950
      Metadata:
        title           : Chapter 25
    Chapter #0:25: start 8869.810950, end 9522.296117
      Metadata:
        title           : Chapter 26
    Chapter #0:26: start 9522.296117, end 10132.405617
      Metadata:
        title           : Chapter 27
    Chapter #0:27: start 10132.405617, end 10192.582400
      Metadata:
        title           : Chapter 28
    Chapter #0:28: start 10192.582400, end 10262.735817
      Metadata:
        title           : Chapter 29
    Chapter #0:29: start 10262.735817, end 10872.428233
      Metadata:
        title           : Chapter 30
    Chapter #0:30: start 10872.428233, end 11553.808933
      Metadata:
        title           : Chapter 31
    Chapter #0:31: start 11553.808933, end 11613.868933
      Metadata:
        title           : Chapter 32
    Chapter #0:32: start 11613.868933, end 11684.022350
      Metadata:
        title           : Chapter 33
    Chapter #0:33: start 11684.022350, end 12271.359100
      Metadata:
        title           : Chapter 34
    Chapter #0:34: start 12271.359100, end 12940.944683
      Metadata:
        title           : Chapter 35
    Chapter #0:35: start 12940.944683, end 13001.121467
      Metadata:
        title           : Chapter 36
    Chapter #0:36: start 13001.121467, end 13011.052933
      Metadata:
        title           : Chapter 37
  Stream #0:0(eng): Video: mpeg2video (Main), yuv420p(tv, progressive), 720x480 [SAR 32:27 DAR 16:9], SAR 8:9 DAR 4:3, 29.97 fps, 29.97 tbr, 1k tbn, 59.94 tbc
    Metadata:
      BPS-eng         : 4664356
      DURATION-eng    : 03:36:41.154833333
      NUMBER_OF_FRAMES-eng: 311719
      NUMBER_OF_BYTES-eng: 7580251693
      SOURCE_ID-eng   : 0100E0
      _STATISTICS_WRITING_APP-eng: MakeMKV v1.17.2 darwin(arm64-release)
      _STATISTICS_WRITING_DATE_UTC-eng: 2022-12-20 00:21:44
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
    Side data:
      cpb: bitrate max/min/avg: 9300000/0/0 buffer size: 1835008 vbv_delay: N/A
  Stream #0:1(eng): Audio: ac3, 48000 Hz, stereo, fltp, 192 kb/s (default)
    Metadata:
      title           : Stereo
      BPS-eng         : 191998
      DURATION-eng    : 03:36:51.084933333
      NUMBER_OF_FRAMES-eng: 406593
      NUMBER_OF_BYTES-eng: 312263424
      SOURCE_ID-eng   : 0180BD
      _STATISTICS_WRITING_APP-eng: MakeMKV v1.17.2 darwin(arm64-release)
      _STATISTICS_WRITING_DATE_UTC-eng: 2022-12-20 00:21:44
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
  Stream #0:2(eng): Subtitle: dvd_subtitle, 720x480 (default)
    Metadata:
      BPS-eng         : 5652
      DURATION-eng    : 03:36:40.612011111
      NUMBER_OF_FRAMES-eng: 3408
      NUMBER_OF_BYTES-eng: 9186008
      SOURCE_ID-eng   : 0120BD
      _STATISTICS_WRITING_APP-eng: MakeMKV v1.17.2 darwin(arm64-release)
      _STATISTICS_WRITING_DATE_UTC-eng: 2022-12-20 00:21:44
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
[17:01:31] scan: decoding previews for title 1
[17:01:31] scan: audio 0x1: ac3, rate=48000Hz, bitrate=192000 English (AC3) (2.0 ch) (192 kbps)
[17:01:31] WARNING: Video PAR 32:27 != container PAR 8:9
[17:01:31] scan: 10 previews, 720x480, 23.976 fps, autocrop = 0/0/90/90, aspect 16:9, PAR 32:27, color profile: 6-1-6, chroma location: left
[17:01:31] libhb: scan thread found 1 valid title(s)
[17:01:31] macgui: ScanCore scan done
[17:01:31] decomb: deinterlaced 1 | blended 0 | unfiltered 0 | total 1
cappy2112
Posts: 38
Joined: Sat Aug 28, 2021 9:46 pm

Re: Update Error!

Post by cappy2112 »

Just FYI, I have HB installed in Applications, not downloads.
User avatar
Ritsuka
HandBrake Team
Posts: 1650
Joined: Fri Jan 12, 2007 11:29 am

Re: Update Error!

Post by Ritsuka »

That means your app is still running under app translocation ( https://lapcatsoftware.com/articles/app ... ation.html ). Delete it, download the HandBrake .dmg again, open it and copy HandBrake.app to the Applications folder in Finder.
User avatar
Ritsuka
HandBrake Team
Posts: 1650
Joined: Fri Jan 12, 2007 11:29 am

Re: Update Error!

Post by Ritsuka »

cappy2112
Posts: 38
Joined: Sat Aug 28, 2021 9:46 pm

Re: Update Error!

Post by cappy2112 »

It was running from Applications previously, when I posted that message.
Deleting it, downloading, and copying to Applications again changed nothing.

pwd
/Users/myuser/Downloads
(base) StarfleetHQ:Downloads myuser $ ls HandBrake-1.5.1.dmg
HandBrake-1.5.1.dmg
(base) StarfleetHQ:Downloads myuser $ ls -l Hand*
-rw-r--r--@ 1 tonycapp staff 37655632 Dec 20 12:36 HandBrake-1.5.1.dmg

Handbrake myuser$ pwd
/Applications/DVD Ripping/Handbrake
(base) StarfleetHQ:Handbrake myuser$ ls -l
total 0
drwxr-xr-x@ 3 myuser admin 96 Jan 10 2022 HandBrake.app
drwxr-xr-x@ 8 myuser admin 256 Jan 10 2022 doc

Handbrake/Check For Updates...
"HandBrake can’t be updated if it’s running from the location it was downloaded to."
User avatar
Ritsuka
HandBrake Team
Posts: 1650
Joined: Fri Jan 12, 2007 11:29 am

Re: Update Error!

Post by Ritsuka »

You need to copy only the app, not the whole disk image.
cappy2112
Posts: 38
Joined: Sat Aug 28, 2021 9:46 pm

Re: Update Error!

Post by cappy2112 »

The img file is in downloads, not applications.
User avatar
Ritsuka
HandBrake Team
Posts: 1650
Joined: Fri Jan 12, 2007 11:29 am

Re: Update Error!

Post by Ritsuka »

Again, read the Mac section of https://handbrake.fr/docs/en/latest/get ... stall.html
You copied the whole disk "HandBrake" which contains the HandBrake app and the docs folder. You have to copy only the HandBrake app.
cappy2112
Posts: 38
Joined: Sat Aug 28, 2021 9:46 pm

Re: Update Error!

Post by cappy2112 »

Where do you see that?
Here is the ls in the Applications/Handbrake directory

pwd
/Applications/DVD Ripping/Handbrake
(base) StarfleetHQ:Handbrake myuser$ ls -l
total 0
drwxr-xr-x@ 3 myuser admin 96 Jan 10 2022 HandBrake.app
drwxr-xr-x@ 8 myuser admin 256 Jan 10 2022 doc
User avatar
Ritsuka
HandBrake Team
Posts: 1650
Joined: Fri Jan 12, 2007 11:29 am

Re: Update Error!

Post by Ritsuka »

That shows that what I wrote above is right. You copied everything from the disk image. You need to copy only HandBrake.app directly.
cappy2112
Posts: 38
Joined: Sat Aug 28, 2021 9:46 pm

Re: Update Error!

Post by cappy2112 »

The img file is NOT in Applications/handbrake.
I copied the doc file to the HB directory, so that I can find the docs easily.
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