Subtitles Not Showing in MP4 or MKV

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NetRaven
Posts: 3
Joined: Sun Jun 19, 2022 3:23 am

Subtitles Not Showing in MP4 or MKV

Post by NetRaven »

Description of problem or question:
I've Ripped an Anime BluRay for my Plex server, and the way it was authored I'm only able to create a single 42GB MKV file for the 10 episodes on the disc. So Handbrake to the Rescue! Except Handbrake isn't processing the Subtitles.

Steps to reproduce the problem (If Applicable):
Each Episode is 6 chapters long. Each Episode starts with a 15 second clip, so I've taken to using that first chapter for testing. Takes just under a minute for Handbrake to process that clip. The Original MKV File Handbrake is working from DOES have a separate Subtitle track that works as intended, even in this 15 second clip, but it's just not happening through Handbrake. I've used every configuration combination of subtitle tracks/options available, and yet it refuses to show my subtitles. It will ACT like there is a track to select/deselect, but no subtitles will show. I started using MP4, and saw that changing to MKV might help, so I have tried it as well, and it is not helping.

HELP ME OBI-WAN....! You're my only hope! :D

HandBrake version (e.g., 1.0.0):
I was using 1.3.3 at first, but saw there was an update. I am currently using 1.5.1 now, and even tried rolling back to 1.4.2, but none of them worked.

Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):
Windows 10
(See details in log below for more system information)

HandBrake Activity Log ***required*** (see How-to get an activity log)

Code: Select all

HandBrake 1.5.1 (2022011000)
OS: Microsoft Windows NT 10.0.19044.0
CPU: AMD FX(tm)-8350 Eight-Core Processor           
Ram: 24518 MB, 
GPU Information:
  NVIDIA GeForce GT 710 - 27.21.14.5671
Screen: 1920x1200
Temp Dir: C:\Users\netra\AppData\Local\Temp\
Install Dir: C:\Program Files\HandBrake\
Data Dir: C:\Users\netra\AppData\Roaming\HandBrake

-------------------------------------------

 # Starting Encode ...

[20:08:56] base preset: H.265 MKV 1080p30 (Modified)
[20:08:56] Remote Process started with Process ID: 11828 using port: 8037. Max Allowed Instances: 1
[20:08:57] Worker: Starting HandBrake Engine ...
[20:08:57] Worker: Starting Web Server on port 8037 ...
[20:08:57] Worker: Disconnected worker monitoring enabled!
[20:08:57] Compile-time hardening features are enabled
[20:08:57] hb_init: starting libhb thread
[20:08:57] Starting work at: Sat Jun 18 20:08:57 2022
[20:08:57] 1 job(s) to process
[20:08:57] json job:
{
  "Audio": {
    "AudioList": [
      {
        "Bitrate": 160,
        "DRC": 0,
        "Encoder": "av_aac",
        "Gain": 0,
        "Mixdown": 4,
        "NormalizeMixLevel": false,
        "Samplerate": 0,
        "Name": "Stereo",
        "Track": 0,
        "DitherMethod": 0
      }
    ],
    "CopyMask": [
      "copy:aac",
      "copy:ac3",
      "copy:dtshd",
      "copy:dts",
      "copy:eac3",
      "copy:flac",
      "copy:mp3",
      "copy:truehd",
      "copy:mp2"
    ],
    "FallbackEncoder": "ac3"
  },
  "Destination": {
    "ChapterList": [
      {
        "Name": "Chapter 1"
      },
      {
        "Name": "Chapter 2"
      },
      {
        "Name": "Chapter 3"
      },
      {
        "Name": "Chapter 4"
      },
      {
        "Name": "Chapter 5"
      },
      {
        "Name": "Chapter 6"
      },
      {
        "Name": "Chapter 7"
      },
      {
        "Name": "Chapter 8"
      },
      {
        "Name": "Chapter 9"
      },
      {
        "Name": "Chapter 10"
      },
      {
        "Name": "Chapter 11"
      },
      {
        "Name": "Chapter 12"
      },
      {
        "Name": "Chapter 13"
      },
      {
        "Name": "Chapter 14"
      },
      {
        "Name": "Chapter 15"
      },
      {
        "Name": "Chapter 16"
      },
      {
        "Name": "Chapter 17"
      },
      {
        "Name": "Chapter 18"
      },
      {
        "Name": "Chapter 19"
      },
      {
        "Name": "Chapter 20"
      },
      {
        "Name": "Chapter 21"
      },
      {
        "Name": "Chapter 22"
      },
      {
        "Name": "Chapter 23"
      },
      {
        "Name": "Chapter 24"
      },
      {
        "Name": "Chapter 25"
      },
      {
        "Name": "Chapter 26"
      },
      {
        "Name": "Chapter 27"
      },
      {
        "Name": "Chapter 28"
      },
      {
        "Name": "Chapter 29"
      },
      {
        "Name": "Chapter 30"
      },
      {
        "Name": "Chapter 31"
      },
      {
        "Name": "Chapter 32"
      },
      {
        "Name": "Chapter 33"
      },
      {
        "Name": "Chapter 34"
      },
      {
        "Name": "Chapter 35"
      },
      {
        "Name": "Chapter 36"
      },
      {
        "Name": "Chapter 37"
      },
      {
        "Name": "Chapter 38"
      },
      {
        "Name": "Chapter 39"
      },
      {
        "Name": "Chapter 40"
      },
      {
        "Name": "Chapter 41"
      },
      {
        "Name": "Chapter 42"
      },
      {
        "Name": "Chapter 43"
      },
      {
        "Name": "Chapter 44"
      },
      {
        "Name": "Chapter 45"
      },
      {
        "Name": "Chapter 46"
      },
      {
        "Name": "Chapter 47"
      },
      {
        "Name": "Chapter 48"
      },
      {
        "Name": "Chapter 49"
      },
      {
        "Name": "Chapter 50"
      },
      {
        "Name": "Chapter 51"
      },
      {
        "Name": "Chapter 52"
      },
      {
        "Name": "Chapter 53"
      },
      {
        "Name": "Chapter 54"
      },
      {
        "Name": "Chapter 55"
      },
      {
        "Name": "Chapter 56"
      },
      {
        "Name": "Chapter 57"
      },
      {
        "Name": "Chapter 58"
      },
      {
        "Name": "Chapter 59"
      },
      {
        "Name": "Chapter 60"
      },
      {
        "Name": "Chapter 61"
      },
      {
        "Name": "Chapter 62"
      }
    ],
    "ChapterMarkers": true,
    "AlignAVStart": false,
    "File": "E:\\Video\\KOR\\test.mkv",
    "Mp4Options": {
      "IpodAtom": false,
      "Mp4Optimize": false
    },
    "Mux": "av_mkv"
  },
  "Filters": {
    "FilterList": [
      {
        "ID": 4,
        "Settings": {
          "mode": "7"
        }
      },
      {
        "ID": 3,
        "Settings": {
          "block-height": "16",
          "block-thresh": "40",
          "block-width": "16",
          "filter-mode": "2",
          "mode": "3",
          "motion-thresh": "1",
          "spatial-metric": "2",
          "spatial-thresh": "1"
        }
      },
      {
        "ID": 13,
        "Settings": {
          "crop-bottom": "0",
          "crop-left": "240",
          "crop-right": "240",
          "crop-top": "0",
          "height": "1080",
          "width": "1440"
        }
      },
      {
        "ID": 6,
        "Settings": {
          "mode": "2",
          "rate": "27000000/900000"
        }
      }
    ]
  },
  "PAR": {
    "Num": 1,
    "Den": 1
  },
  "Metadata": {
    "Name": "Kimagure Orange Road TV 1"
  },
  "SequenceID": 0,
  "Source": {
    "Angle": 1,
    "Range": {
      "Type": "chapter",
      "Start": 1,
      "End": 1
    },
    "Title": 1,
    "Path": "E:\\Video\\KOR\\Kimagure Orange Road TV 1_t00.mkv"
  },
  "Subtitle": {
    "Search": {
      "Burn": false,
      "Default": false,
      "Enable": false,
      "Forced": false
    },
    "SubtitleList": [
      {
        "Burn": false,
        "Default": true,
        "Forced": true,
        "ID": 1,
        "Offset": 0,
        "Track": 0
      }
    ]
  },
  "Video": {
    "Encoder": "x265",
    "Level": "auto",
    "TwoPass": false,
    "Turbo": false,
    "ColorMatrixCode": 0,
    "Options": "strong-intra-smoothing=0:rect=0:aq-mode=1",
    "Preset": "slow",
    "Profile": "main",
    "Quality": 22,
    "QSV": {
      "Decode": false
    }
  }
}
[20:08:57] CPU:
[20:08:57]  - logical processor count: 8
[20:08:57] Intel Quick Sync Video support: no
[20:08:57] hb_scan: path=E:\Video\KOR\Kimagure Orange Road TV 1_t00.mkv, title_index=1
udfread ERROR: ECMA 167 Volume Recognition failed
src/libbluray/disc/disc.c:333: failed opening UDF image E:\Video\KOR\Kimagure Orange Road TV 1_t00.mkv
src/libbluray/disc/disc.c:437: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:437: error opening file BDMV\BACKUP\index.bdmv
src/libbluray/bluray.c:2646: nav_get_title_list(E:\Video\KOR\Kimagure Orange Road TV 1_t00.mkv\) failed
[20:08:57] bd: not a bd - trying as a stream/file instead
libdvdread: Encrypted DVD support unavailable.
libdvdread: Can't open flibdvdread: DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
ile VIDEO_TS.IFO.
libdvdnav: vm: vm: failed to read VIDEO_TS.IFO
[20:08:57] dvd: not a dvd - trying as a stream/file instead
Input #0, matroska,webm, from 'E:\Video\KOR\Kimagure Orange Road TV 1_t00.mkv':
  Metadata:
    title           : Kimagure Orange Road TV 1
    encoder         : libmakemkv v1.16.4 (1.3.10/1.5.2) win(x64-release)
    creation_time   : 2022-06-18T21:51:49.000000Z
  Duration: 04:18:03.72, start: 0.000000, bitrate: 23378 kb/s
  Chapters:
    Chapter #0:0: start 0.000000, end 14.931583
      Metadata:
        title           : Chapter 01
    Chapter #0:1: start 14.931583, end 117.742625
      Metadata:
        title           : Chapter 02
    Chapter #0:2: start 117.742625, end 729.395333
      Metadata:
        title           : Chapter 03
    Chapter #0:3: start 729.395333, end 1427.843083
      Metadata:
        title           : Chapter 04
    Chapter #0:4: start 1427.843083, end 1508.757250
      Metadata:
        title           : Chapter 05
    Chapter #0:5: start 1508.757250, end 1537.285750
      Metadata:
        title           : Chapter 06
    Chapter #0:6: start 1537.285750, end 1552.467583
      Metadata:
        title           : Chapter 07
    Chapter #0:7: start 1552.467583, end 1655.278625
      Metadata:
        title           : Chapter 08
    Chapter #0:8: start 1655.278625, end 2279.235292
      Metadata:
        title           : Chapter 09
    Chapter #0:9: start 2279.235292, end 2966.213250
      Metadata:
        title           : Chapter 10
    Chapter #0:10: start 2966.213250, end 3046.835458
      Metadata:
        title           : Chapter 11
    Chapter #0:11: start 3046.835458, end 3075.405667
      Metadata:
        title           : Chapter 12
    Chapter #0:12: start 3075.405667, end 3090.504083
      Metadata:
        title           : Chapter 13
    Chapter #0:13: start 3090.504083, end 3193.315125
      Metadata:
        title           : Chapter 14
    Chapter #0:14: start 3193.315125, end 3899.020125
      Metadata:
        title           : Chapter 15
    Chapter #0:15: start 3899.020125, end 4504.458292
      Metadata:
        title           : Chapter 16
    Chapter #0:16: start 4504.458292, end 4584.871958
      Metadata:
        title           : Chapter 17
    Chapter #0:17: start 4584.871958, end 4613.567292
      Metadata:
        title           : Chapter 18
    Chapter #0:18: start 4613.567292, end 4628.540583
      Metadata:
        title           : Chapter 19
    Chapter #0:19: start 4628.540583, end 4731.351625
      Metadata:
        title           : Chapter 20
    Chapter #0:20: start 4731.351625, end 5390.301583
      Metadata:
        title           : Chapter 21
    Chapter #0:21: start 5390.301583, end 6040.284250
      Metadata:
        title           : Chapter 22
    Chapter #0:22: start 6040.284250, end 6120.864750
      Metadata:
        title           : Chapter 23
    Chapter #0:23: start 6120.864750, end 6151.270125
      Metadata:
        title           : Chapter 24
    Chapter #0:24: start 6151.270125, end 6166.577083
      Metadata:
        title           : Chapter 25
    Chapter #0:25: start 6166.577083, end 6269.388125
      Metadata:
        title           : Chapter 26
    Chapter #0:26: start 6269.388125, end 6914.532625
      Metadata:
        title           : Chapter 27
    Chapter #0:27: start 6914.532625, end 7578.237333
      Metadata:
        title           : Chapter 28
    Chapter #0:28: start 7578.237333, end 7658.776125
      Metadata:
        title           : Chapter 29
    Chapter #0:29: start 7658.776125, end 7689.556875
      Metadata:
        title           : Chapter 30
    Chapter #0:30: start 7689.556875, end 7704.613583
      Metadata:
        title           : Chapter 31
    Chapter #0:31: start 7704.613583, end 7807.424625
      Metadata:
        title           : Chapter 32
    Chapter #0:32: start 7807.424625, end 8450.358583
      Metadata:
        title           : Chapter 33
    Chapter #0:33: start 8450.358583, end 9115.773333
      Metadata:
        title           : Chapter 34
    Chapter #0:34: start 9115.773333, end 9196.312125
      Metadata:
        title           : Chapter 35
    Chapter #0:35: start 9196.312125, end 9227.134583
      Metadata:
        title           : Chapter 36
    Chapter #0:36: start 9227.134583, end 9242.149583
      Metadata:
        title           : Chapter 37
    Chapter #0:37: start 9242.149583, end 9344.960625
      Metadata:
        title           : Chapter 38
    Chapter #0:38: start 9344.960625, end 10001.992000
      Metadata:
        title           : Chapter 39
    Chapter #0:39: start 10001.992000, end 10653.601292
      Metadata:
        title           : Chapter 40
    Chapter #0:40: start 10653.601292, end 10733.889833
      Metadata:
        title           : Chapter 41
    Chapter #0:41: start 10733.889833, end 10764.628875
      Metadata:
        title           : Chapter 42
    Chapter #0:42: start 10764.628875, end 10779.727292
      Metadata:
        title           : Chapter 43
    Chapter #0:43: start 10779.727292, end 10882.538333
      Metadata:
        title           : Chapter 44
    Chapter #0:44: start 10882.538333, end 11502.282458
      Metadata:
        title           : Chapter 45
    Chapter #0:45: start 11502.282458, end 12190.761917
      Metadata:
        title           : Chapter 46
    Chapter #0:46: start 12190.761917, end 12271.717792
      Metadata:
        title           : Chapter 47
    Chapter #0:47: start 12271.717792, end 12302.331708
      Metadata:
        title           : Chapter 48
    Chapter #0:48: start 12302.331708, end 12317.221583
      Metadata:
        title           : Chapter 49
    Chapter #0:49: start 12317.221583, end 12420.074333
      Metadata:
        title           : Chapter 50
    Chapter #0:50: start 12420.074333, end 13068.013292
      Metadata:
        title           : Chapter 51
    Chapter #0:51: start 13068.013292, end 13728.756708
      Metadata:
        title           : Chapter 52
    Chapter #0:52: start 13728.756708, end 13809.212083
      Metadata:
        title           : Chapter 53
    Chapter #0:53: start 13809.212083, end 13839.867708
      Metadata:
        title           : Chapter 54
    Chapter #0:54: start 13839.867708, end 13854.799292
      Metadata:
        title           : Chapter 55
    Chapter #0:55: start 13854.799292, end 13957.610333
      Metadata:
        title           : Chapter 56
    Chapter #0:56: start 13957.610333, end 14599.793542
      Metadata:
        title           : Chapter 57
    Chapter #0:57: start 14599.793542, end 15266.000750
      Metadata:
        title           : Chapter 58
    Chapter #0:58: start 15266.000750, end 15346.456125
      Metadata:
        title           : Chapter 59
    Chapter #0:59: start 15346.456125, end 15377.362000
      Metadata:
        title           : Chapter 60
    Chapter #0:60: start 15377.362000, end 15482.383583
      Metadata:
        title           : Chapter 61
    Chapter #0:61: start 15482.383583, end 15483.718250
      Metadata:
        title           : Chapter 62
  Stream #0:0(eng): Video: h264 (High), yuv420p(tv, bt709, progressive), 1920x1080 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc
    Metadata:
      BPS-eng         : 21802208
      DURATION-eng    : 04:18:03.718250000
      NUMBER_OF_FRAMES-eng: 371238
      NUMBER_OF_BYTES-eng: 42197405079
      SOURCE_ID-eng   : 001011
      _STATISTICS_WRITING_APP-eng: MakeMKV v1.16.4 win(x64-release)
      _STATISTICS_WRITING_DATE_UTC-eng: 2022-06-18 21:51:49
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
  Stream #0:1(jpn): Audio: pcm_s16le, 48000 Hz, 2 channels, s16, 1536 kb/s (default)
    Metadata:
      title           : Stereo
      BPS-eng         : 1536000
      DURATION-eng    : 04:18:03.717000000
      NUMBER_OF_FRAMES-eng: 464512
      NUMBER_OF_BYTES-eng: 2972873664
      SOURCE_ID-eng   : 001100
      _STATISTICS_WRITING_APP-eng: MakeMKV v1.16.4 win(x64-release)
      _STATISTICS_WRITING_DATE_UTC-eng: 2022-06-18 21:51:49
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
  Stream #0:2(eng): Subtitle: hdmv_pgs_subtitle, 1920x1080
    Metadata:
      BPS-eng         : 36870
      DURATION-eng    : 04:16:15.881354166
      NUMBER_OF_FRAMES-eng: 6170
      NUMBER_OF_BYTES-eng: 70864356
      SOURCE_ID-eng   : 001200
      _STATISTICS_WRITING_APP-eng: MakeMKV v1.16.4 win(x64-release)
      _STATISTICS_WRITING_DATE_UTC-eng: 2022-06-18 21:51:49
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
  Stream #0:3: Video: mjpeg (Baseline), yuvj420p(pc, bt470bg/unknown/unknown), 640x360 [SAR 72:72 DAR 16:9], 90k tbr, 90k tbn, 90k tbc (attached pic)
    Metadata:
      filename        : cover.jpg
      mimetype        : image/jpeg
[20:08:57] scan: decoding previews for title 1
[20:08:57] scan: audio 0x1: pcm_s16le, rate=48000Hz, bitrate=1536000 ??? (pcm_s16le) (2.0 ch) (1536 kbps)
[20:08:59] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 0/0/240/240, aspect 16:9, PAR 1:1, color profile: 1-1-1, chroma location: left
[20:08:59] libhb: scan thread found 1 valid title(s)
[20:08:59] Starting Task: Encoding Pass
[20:08:59] work: track 1, dithering not supported by codec
[20:08:59] work: only 1 chapter, disabling chapter markers
[20:08:59] job configuration:
[20:08:59]  * source
[20:08:59]    + E:\Video\KOR\Kimagure Orange Road TV 1_t00.mkv
[20:08:59]    + title 1, chapter(s) 1 to 1
[20:08:59]    + container: matroska,webm
[20:08:59]    + data rate: 23378 kbps
[20:08:59]  * destination
[20:08:59]    + E:\Video\KOR\test.mkv
[20:08:59]    + container: Matroska (libavformat)
[20:08:59]  * video track
[20:08:59]    + decoder: h264 8-bit (yuv420p)
[20:08:59]    + filters
[20:08:59]      + Comb Detect (mode=3:spatial-metric=2:motion-thresh=1:spatial-thresh=1:filter-mode=2:block-thresh=40:block-width=16:block-height=16)
[20:08:59]      + Decomb (mode=39)
[20:08:59]      + Framerate Shaper (mode=2:rate=27000000/900000)
[20:08:59]        + frame rate: 23.976 fps -> peak rate limited to 30.000 fps
[20:08:59]      + Crop and Scale (width=1440:height=1080:crop-top=0:crop-bottom=0:crop-left=240:crop-right=240)
[20:08:59]        + source: 1920 * 1080, crop (0/0/240/240): 1440 * 1080, scale: 1440 * 1080
[20:08:59]    + Output geometry
[20:08:59]      + storage dimensions: 1440 x 1080
[20:08:59]      + pixel aspect ratio: 1 : 1
[20:08:59]      + display dimensions: 1440 x 1080
[20:08:59]    + encoder: H.265 (libx265)
[20:08:59]      + preset:  slow
[20:08:59]      + options: strong-intra-smoothing=0:rect=0:aq-mode=1
[20:08:59]      + profile: main
[20:08:59]      + level:   auto
[20:08:59]      + quality: 22.00 (RF)
[20:08:59]      + color profile: 1-1-1
[20:08:59]      + chroma location: left
[20:08:59]  * subtitle track 1, English [PGS] (track 0, id 0x2, Picture) -> Passthrough, Forced Only, Default
[20:08:59]  * audio track 1
[20:08:59]    + name: Stereo
[20:08:59]    + decoder: ??? (pcm_s16le) (2.0 ch) (1536 kbps) (track 1, id 0x1)
[20:08:59]      + bitrate: 1536 kbps, samplerate: 48000 Hz
[20:08:59]    + mixdown: Stereo
[20:08:59]    + encoder: AAC (libavcodec)
[20:08:59]      + bitrate: 160 kbps, samplerate: 48000 Hz
[20:08:59] sync: expecting 357 video frames
x265 [info]: HEVC encoder version 3.5+1-f0c1022b6
x265 [info]: build info [Windows][GCC 10.2.0][64 bit] 8bit+10bit+12bit
x265 [info]: using cpu capabilities: MMX2 SSE2Fast LZCNT SSSE3 SSE4.2 AVX XOP FMA4 FMA3 BMI1
x265 [info]: Main profile, Level-4 (Main tier)
x265 [info]: Thread pool created using 8 threads
x265 [info]: Slices                              : 1
x265 [info]: frame threads / pool features       : 3 / wpp(17 rows)
x265 [info]: Coding QT: max CU size, min CU size : 64 / 8
x265 [info]: Residual QT: max TU size, max depth : 32 / 1 inter / 1 intra
x265 [info]: ME / range / subpel / merge         : star / 57 / 3 / 3
x265 [info]: Keyframe min / max / scenecut / bias  : 24 / 240 / 40 / 5.00
x265 [info]: Lookahead / bframes / badapt        : 25 / 4 / 2
x265 [info]: b-pyramid / weightp / weightb       : 1 / 1 / 0
x265 [info]: References / ref-limit  cu / depth  : 4 / on / on
x265 [info]: AQ: mode / str / qg-size / cu-tree  : 1 / 1.0 / 32 / 1
x265 [info]: Rate Control / qCompress            : CRF-22.0 / 0.60
x265 [info]: tools: limit-modes rd=4 psy-rd=2.00 rdoq=2 psy-rdoq=1.00
x265 [info]: tools: rskip mode=1 signhide tmvp lslices=4 deblock sao
[20:08:59] sync: first pts video is 0
[20:08:59] sync: "Chapter 1" (1) at frame 1 time 0
[20:08:59] sync: first pts audio 0x1 is 0
[20:09:29] reader: end of chapter 1 (media 1) reached at media chapter 2
[20:09:29] reader: done. 1 scr changes
[20:09:34] sync: "Chapter 2" (2) at frame 358 time 1343895
[20:09:51] work: average encoding speed for job is 8.920581 fps
[20:09:51] comb detect: heavy 0 | light 3 | uncombed 355 | total 358
[20:09:51] decomb: deinterlaced 0 | blended 3 | unfiltered 355 | total 358
[20:09:51] vfr: 358 frames output, 0 dropped and 0 duped for CFR/PFR
[20:09:51] vfr: lost time: 0 (0 frames)
[20:09:51] vfr: gained time: 0 (0 frames) (0 not accounted for)
[20:09:51] pcm_s16le-decoder done: 448 frames, 0 decoder errors
[20:09:51] h264-decoder done: 358 frames, 0 decoder errors
[20:09:51] sync: got 358 frames, 357 expected
[20:09:51] sync: framerate min 11.905 fps, max 23.976 fps, avg 23.908 fps
x265 [info]: frame I:      6, Avg QP:21.94  kb/s: 13764.64
x265 [info]: frame P:     94, Avg QP:22.84  kb/s: 6888.70
x265 [info]: frame B:    258, Avg QP:26.12  kb/s: 1357.97
x265 [info]: Weighted P-Frames: Y:8.5% UV:6.4%
x265 [info]: consecutive B-frames: 9.0% 7.0% 15.0% 55.0% 14.0%
encoded 358 frames in 51.99s (6.89 fps), 3018.10 kb/s, Avg QP:25.19
[20:09:51] mux: track 0, 358 frames, 5634565 bytes, 3002.10 kbps, fifo 512
[20:09:51] mux: track 1, 701 frames, 297744 bytes, 158.64 kbps, fifo 1024
[20:09:51] mux: track 2, 0 frames, 0 bytes, 0.00 kbps, fifo 8
[20:09:51] Finished work at: Sat Jun 18 20:09:51 2022
[20:09:51] libhb: work result = 0

 # Job Completed!



Woodstock
Veteran User
Posts: 4614
Joined: Tue Aug 27, 2013 6:39 am

Re: Subtitles Not Showing in MP4 or MKV

Post by Woodstock »

Code: Select all

[20:08:59]  * subtitle track 1, English [PGS] (track 0, id 0x2, Picture) -> Passthrough, Forced Only, Default
If the subtitle did not have any FORCED subtitles, it will be ignored.

Does it have any FORCED subtitles? They're actually rather rare in BD, the usual being two separate tracks, one containing all the forced subtitles, and the other containing all subtitles. None are MARKED as forced.
NetRaven
Posts: 3
Joined: Sun Jun 19, 2022 3:23 am

Re: Subtitles Not Showing in MP4 or MKV

Post by NetRaven »

I'm not entirely sure about the terminology. All I know is that I used MakeMKV to rip the BluRay. Unlike other BlueRay discs, instead of having separate tracks per episode, the entire 10 episodes were in one BIG Track. I can watch the BIG Track with/without subtitles, they are perfectly select-able as they should be.... but when I use Handbrake to split the episodes off for Plex to register them as separate entities, there's nothing. Is this a setting I can affect in Handbrake? When I have the check-boxes set to Forced Only and Burn-in, Subtitle tracks are greyed out. If I switch from Burn-in to Default (Won't let me do both), then I can get a English track listed in Subtitles, but there are still no subtitles. I'd give you access to the file... but it's 42GB!
Let me know what to look for or what setting I can adjust and I'll do it. MakeMKV doesn't seem to have many setting for me to touch when i rip, just the destination folder, really. If there's another program I can use, let me know.
I've seen mention here splitting off the Subtitles into another file format, but I don't see any instructions on HOW to do that. If it's a possibility, I'm willing to try it, though.
Woodstock
Veteran User
Posts: 4614
Joined: Tue Aug 27, 2013 6:39 am

Re: Subtitles Not Showing in MP4 or MKV

Post by Woodstock »

I can only go by what is in your long. It says you've chosen approximately 15 second of video and asked that any FORCED subtitles in included in that video, selected from track 1. It is entirely plausible that there are no "FORCED" subtitles in that section of video, in which case you would receive none.

The video you received from MakeMKV could have subtitles in that section of video, but you did not specify that they be included it they are not tagged as FORCED. Perhaps if you remove the FORCED flag from the selection AND there are non-forced subtitles in the selection area, they will be included. I cannot know this, since I don't have your source file.

HOWEVER, given my experience with BD source files, the flag for FORCED is rarely used on BD sources.

Try your file without the FORCED flag turn on, to see if you are getting subtitles. I would actually test a different ranges, to make sure you are getting SOME subtitles. Selecting FORCED ONLY is rather limiting on BD subtitles, I have found.
NetRaven
Posts: 3
Joined: Sun Jun 19, 2022 3:23 am

Re: Subtitles Not Showing in MP4 or MKV

Post by NetRaven »

I ended up finding MKVtoolNix and it worked like a charm. Thank you all for your assistance.
mdubin
Posts: 3
Joined: Mon Jul 25, 2022 6:30 pm

Re: Subtitles Not Showing in MP4 or MKV

Post by mdubin »

I discovered Handbrake yesterday and my purpose is to convert MKV H265 to MKV H264 so it would be compatible with my OPPO BDP-103. The conversion went fine except all the subtitles that were in the original H265 MKV (accessible via VLC) were missing in the converted H264 MKV. How did you manage to use MKVToolNix? I did not know that MKVToolNix could convert from H265 to H264?

Thank You.
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