2160p Fails to Convert on newer OS

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tamucrld
Posts: 2
Joined: Mon Mar 23, 2020 11:22 pm

2160p Fails to Convert on newer OS

Post by tamucrld »

Description of problem or question:
I have two MBP's. When I try converting any 2160p videos to x265, it fails on the new MBP, but not on the older one. It is consistently happening on all 2160p videos I try to convert.

Version 1.3.1 on both.

The older one is Mid 2014 running High Sierra 10.13.6, the other is brand new & is running Catalina 10.15.3.

Code: Select all

[18:54:09] 1 job(s) to process
[18:54:09] Starting Task: Subtitle Scan
[18:54:09] Skipping vfr filter
[18:54:09] job configuration:
[18:54:09]  * source
[18:54:09]    + /Users/ryan-mbp16/Documents/Videos/Need To Convert/Movies/Convert/1917 (2019) 2160p 7.1.mkv
[18:54:09]    + title 1, chapter(s) 1 to 20
[18:54:09]    + container: matroska,webm
[18:54:09]    + data rate: 74890 kbps
[18:54:09]  * destination
[18:54:09]    + /Users/ryan-mbp16/Documents/Videos/Need To Convert/Movies/Convert/1917 (2019) 2160P 7.1RQ.mkv
[18:54:09]    + container: Matroska (libavformat)
[18:54:09]      + chapter markers
[18:54:09]  * video track
[18:54:09]    + decoder: hevc
[18:54:09]    + filters
[18:54:09]      + Comb Detect (mode=3:spatial-metric=2:motion-thresh=1:spatial-thresh=1:filter-mode=2:block-thresh=40:block-width=16:block-height=16)
[18:54:09]      + Decomb (mode=39)
[18:54:09]      + Crop and Scale (width=3840:height=1604:crop-top=278:crop-bottom=278:crop-left=0:crop-right=0)
[18:54:09]        + source: 3840 * 2160, crop (278/278/0/0): 3840 * 1604, scale: 3840 * 1604
[18:54:09]    + Output geometry
[18:54:09]      + storage dimensions: 3840 x 1604
[18:54:09]      + pixel aspect ratio: 1 : 1
[18:54:09]      + display dimensions: 3840 x 1604
[18:54:09]  * Foreign Audio Search: Render/Burn-in, Forced Only
[18:54:09]    + subtitle, English [PGS] (track 0, id 0x5, Picture)
[18:54:09] sync: expecting 171176 video frames
[18:55:07] reader: done. 1 scr changes
[18:55:07] work: average encoding speed for job is 0.000000 fps
[18:55:07] comb detect: heavy 0 | light 0 | uncombed 0 | total 0
[18:55:07] decomb: deinterlaced 0 | blended 0 | unfiltered 0 | total 0
[18:55:07] hevc-decoder done: 0 frames, 0 decoder errors
[18:55:07] sync: got 0 frames, 171176 expected
[18:55:07] Subtitle track 0 (id 0x5) 'English [PGS]': 1102 hits (0 forced)
[18:55:07] No candidate detected during subtitle scan
[18:55:07] Starting Task: Encoding Pass
[18:55:07] Skipping vfr filter
[18:55:07] job configuration:
[18:55:07]  * source
[18:55:07]    + /Users/ryan-mbp16/Documents/Videos/Need To Convert/Movies/Convert/1917 (2019) 2160p 7.1.mkv
[18:55:07]    + title 1, chapter(s) 1 to 20
[18:55:07]    + container: matroska,webm
[18:55:07]    + data rate: 74890 kbps
[18:55:07]  * destination
[18:55:07]    + /Users/ryan-mbp16/Documents/Videos/Need To Convert/Movies/Convert/1917 (2019) 2160P 7.1RQ.mkv
[18:55:07]    + container: Matroska (libavformat)
[18:55:07]      + chapter markers
[18:55:07]  * video track
[18:55:07]    + decoder: hevc
[18:55:07]    + filters
[18:55:07]      + Comb Detect (mode=3:spatial-metric=2:motion-thresh=1:spatial-thresh=1:filter-mode=2:block-thresh=40:block-width=16:block-height=16)
[18:55:07]      + Decomb (mode=39)
[18:55:07]      + Subtitle renderer ()
[18:55:07]      + Crop and Scale (width=3840:height=1604:crop-top=278:crop-bottom=278:crop-left=0:crop-right=0)
[18:55:07]        + source: 3840 * 2160, crop (278/278/0/0): 3840 * 1604, scale: 3840 * 1604
[18:55:07]    + Output geometry
[18:55:07]      + storage dimensions: 3840 x 1604
[18:55:07]      + pixel aspect ratio: 1 : 1
[18:55:07]      + display dimensions: 3840 x 1604
[18:55:07]    + encoder: H.265 (libx265)
[18:55:07]      + preset:  slow
[18:55:07]      + profile: main
[18:55:07]      + level:   4.0
[18:55:07]      + quality: 22.00 (RF)
[18:55:07]      + color profile: 9-16-9
[18:55:07]  * subtitle track 1, English [PGS] (track 0, id 0x5, Picture) -> Render/Burn-in
[18:55:07]    + name: English (SDH)
[18:55:07]  * subtitle track 2, Francais [PGS] (track 1, id 0x6, Picture) -> Passthrough
[18:55:07]    + name: French
[18:55:07]  * subtitle track 3, español [PGS] (track 2, id 0x7, Picture) -> Passthrough
[18:55:07]    + name: Spanish (Latin American)
[18:55:07]  * audio track 1
[18:55:07]    + name: TrueHD Atmos 7.1
[18:55:07]    + decoder: English (TrueHD) (7.1 ch) (track 1, id 0x1)
[18:55:07]      + samplerate: 48000 Hz
[18:55:07]    + mixdown: 7.1 Channels
[18:55:07]    + dither: triangular
[18:55:07]    + encoder: AAC (Apple AudioToolbox)
[18:55:07]      + bitrate: 224 kbps, samplerate: 48000 Hz
[18:55:07]  * audio track 2
[18:55:07]    + name: AC3 5.1
[18:55:07]    + decoder: English (AC3) (5.1 ch) (448 kbps) (track 2, id 0x2)
[18:55:07]      + bitrate: 448 kbps, samplerate: 48000 Hz
[18:55:07]    + mixdown: 5.1 Channels
[18:55:07]    + dither: triangular
[18:55:07]    + encoder: AAC (Apple AudioToolbox)
[18:55:07]      + bitrate: 224 kbps, samplerate: 48000 Hz
[18:55:07]  * audio track 3
[18:55:07]    + name: Commentary by Director/Co-Writer Sam Mendes
[18:55:07]    + decoder: English (AC3) (2.0 ch) (192 kbps) (track 3, id 0x3)
[18:55:07]      + bitrate: 192 kbps, samplerate: 48000 Hz
[18:55:07]    + mixdown: Stereo
[18:55:07]    + dither: triangular
[18:55:07]    + encoder: AAC (Apple AudioToolbox)
[18:55:07]      + bitrate: 224 kbps, samplerate: 48000 Hz
[18:55:07]  * audio track 4
[18:55:07]    + name: Commentary by Director of Photography Roger Deakins
[18:55:07]    + decoder: English (AC3) (2.0 ch) (192 kbps) (track 4, id 0x4)
[18:55:07]      + bitrate: 192 kbps, samplerate: 48000 Hz
[18:55:07]    + mixdown: Stereo
[18:55:07]    + dither: triangular
[18:55:07]    + encoder: AAC (Apple AudioToolbox)
[18:55:07]      + bitrate: 224 kbps, samplerate: 48000 Hz
[18:55:07] sync: expecting 171176 video frames
x265 [info]: HEVC encoder version 3.2.1+1-b5c86a64bbbe
x265 [info]: build info [Mac OS X][clang 11.0.0][64 bit] 8bit+10bit+12bit
x265 [info]: using cpu capabilities: MMX2 SSE2Fast LZCNT SSSE3 SSE4.2 AVX FMA3 BMI2 AVX2
x265 [error]: picture dimensions are out of range for specified level
[18:55:07] encx265: x265_encoder_open failed.
[18:55:07] Failure to initialise thread 'H.265/HEVC encoder (libx265)'
[18:55:07] comb detect: heavy 0 | light 0 | uncombed 0 | total 0
[18:55:07] decomb: deinterlaced 0 | blended 0 | unfiltered 0 | total 0
[18:55:07] truehd-decoder done: 0 frames, 0 decoder errors
[18:55:07] ac3-decoder done: 0 frames, 0 decoder errors
[18:55:07] ac3-decoder done: 0 frames, 0 decoder errors
[18:55:07] ac3-decoder done: 0 frames, 0 decoder errors
[18:55:07] hevc-decoder done: 0 frames, 0 decoder errors
[18:55:07] sync: got 0 frames, 171176 expected
[18:55:07] Finished work at: Mon Mar 23 18:55:07 2020
Last edited by Rodeo on Tue Mar 24, 2020 12:22 am, edited 1 time in total.
Reason: Logs in between [code][/code] blocks please

User avatar
s55
HandBrake Team
Posts: 9752
Joined: Sun Dec 24, 2006 1:05 pm

Re: 2160p Fails to Convert on newer OS

Post by s55 »

Video Tab -> Set the Level to Auto. 4.0 is too low for 2160p. Needs to be 5 or above.

tamucrld
Posts: 2
Joined: Mon Mar 23, 2020 11:22 pm

Re: 2160p Fails to Convert on newer OS

Post by tamucrld »

Weird. The default is auto on the old, but not on the new, even though they're the same version. Thanks, I'll give it a try.

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