I am having an issue where my system will hard crash (as in power down and reboot rather than just freezing) when using Handbrake. After a lot of troubleshooting I have found the issue only occurs when using Handbrake. Sometimes I can retry the transcode and it will work fine other times no matter what it will crash on a particular video file. This happens no matter how I transcode whether via Intel Quicksync, software, H.264, HEVC, etc etc.
Here are my temps at the time of the crash:
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Core 0: +65.0°C (high = +82.0°C, crit = +100.0°C)
Core 1: +67.0°C (high = +82.0°C, crit = +100.0°C)
Core 2: +64.0°C (high = +82.0°C, crit = +100.0°C)
Core 3: +64.0°C (high = +82.0°C, crit = +100.0°C)
Core 4: +61.0°C (high = +82.0°C, crit = +100.0°C)
Core 5: +62.0°C (high = +82.0°C, crit = +100.0°C)
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Nov 21 16:59:15 freyja sshd[218582]: pam_unix(sshd:session): session opened for user kira by (uid=0)
Nov 21 16:59:15 freyja systemd[1]: Started Session 8 of user kira.
Nov 21 16:59:15 freyja systemd-logind[651]: New session 8 of user kira.
Nov 21 16:59:15 freyja audit[218611]: CRED_ACQ pid=218611 uid=0 auid=1000 ses=8 msg='op=PAM:setcred grantors=pam_tally2,pam_shells,pam_unix,pam_permit,pam_env acct="kira" exe="/usr/bin/sshd" hostname=192.168.1.4 addr=192.168.1.4 terminal=ssh res=success'
Nov 21 16:59:15 freyja kernel: audit: type=1103 audit(1574373555.727:353): pid=218611 uid=0 auid=1000 ses=8 msg='op=PAM:setcred grantors=pam_tally2,pam_shells,pam_unix,pam_permit,pam_env acct="kira" exe="/usr/bin/sshd" hostname=192.168.1.4 addr=192.168.1.4 terminal=ssh res=success'
Nov 21 16:59:17 freyja polkitd[5776]: Registered Authentication Agent for unix-process:218679:2553028 (system bus name :1.151 [flatpak list], object path /org/freedesktop/PolicyKit1/AuthenticationAgent, locale C)
Nov 21 16:59:17 freyja polkitd[5776]: Unregistered Authentication Agent for unix-process:218679:2553028 (system bus name :1.151, object path /org/freedesktop/PolicyKit1/AuthenticationAgent, locale C)
Nov 21 16:59:29 freyja systemd[1]: run-docker-runtime\x2drunc-moby-6c3e720acd904f95d077c07f101d5547b4f53f6322a16d17e5a631ca2ebc06a3-runc.GP1eZ4.mount: Succeeded.
Nov 21 16:59:29 freyja systemd[760]: run-docker-runtime\x2drunc-moby-6c3e720acd904f95d077c07f101d5547b4f53f6322a16d17e5a631ca2ebc06a3-runc.GP1eZ4.mount: Succeeded.
Nov 21 17:00:01 freyja CROND[219418]: (root) CMD (timeshift --check --scripted)
Nov 21 17:00:01 freyja CROND[219417]: (root) CMDOUT ((process:219418): GLib-GIO-CRITICAL **: 17:00:01.096: g_file_get_path: assertion 'G_IS_FILE (file)' failed)
Nov 21 17:00:01 freyja CROND[219417]: (root) CMDOUT ()
Nov 21 17:00:01 freyja CROND[219417]: (root) CMDOUT (** (process:219418): CRITICAL **: 17:00:01.096: tee_jee_file_system_path_combine: assertion 'path1 != NULL' failed)
Nov 21 17:00:01 freyja CROND[219417]: (root) CMDOUT ()
Nov 21 17:00:01 freyja CROND[219417]: (root) CMDOUT (** (process:219418): CRITICAL **: 17:00:01.096: tee_jee_file_system_dir_exists: assertion 'dir_path != NULL' failed)
Nov 21 17:00:01 freyja CROND[219417]: (root) CMDOUT (Weekly snapshots are enabled)
Nov 21 17:00:01 freyja CROND[219417]: (root) CMDOUT (Last weekly snapshot is 5 days old)
Nov 21 17:00:01 freyja CROND[219417]: (root) CMDOUT (------------------------------------------------------------------------------)
Nov 21 17:00:01 freyja crontab[219455]: (root) LIST (root)
Nov 21 17:00:01 freyja crontab[219456]: (root) LIST (root)
Nov 21 17:00:06 freyja kernel: perf: interrupt took too long (3955 > 3946), lowering kernel.perf_event_max_sample_rate to 50000
Nov 21 17:01:01 freyja CROND[220328]: (root) CMD (run-parts /etc/cron.hourly)
I don't know what to put here.
HandBrake version (e.g., 1.0.0):
20191116125448-cd4106c-master (Flatpak) & 1.3.0 (Flatpak)
(I originally had 1.3.0 but I installed the nightly in hopes that if this was an issue with Handbrake that it had been patched)
Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):
Arch Linux (Rolling)
HandBrake Activity Log ***required*** (see How-to get an activity log)
In concerns to forum rule 2c: The film White Zombie (1932) is public domain so there should be no legal issues nor legal grey areas with it.
Code: Select all
Handbrake Version: 20191116125448-cd4106c-master (2019111601)
[16:56:26] gtkgui: Custom Preset: /My Presets/Plex TV + Movies Interlaced+Film | HEVC
[16:56:26] Starting work at: Thu Nov 21 16:56:26 2019
[16:56:26] 1 job(s) to process
[16:56:26] json job:
{
"Audio": {
"AudioList": [
{
"Bitrate": 160,
"CompressionLevel": -1.0,
"DRC": 0.0,
"DitherMethod": "auto",
"Encoder": "ac3",
"Gain": 0.0,
"Mixdown": "stereo",
"Name": "FLAC Audio / 2.0 / 48 kHz / 355 kbps / 16-bit",
"NormalizeMixLevel": false,
"PresetEncoder": "copy:dts",
"Quality": -3.0,
"Samplerate": 0,
"Track": 0
}
],
"CopyMask": [
"copy:aac"
],
"FallbackEncoder": "ac3"
},
"Destination": {
"AlignAVStart": false,
"ChapterList": [
{
"Duration": {
"Hours": 0,
"Minutes": 4,
"Seconds": 19,
"Ticks": 23295780
},
"Name": "Chapter 1"
},
{
"Duration": {
"Hours": 0,
"Minutes": 7,
"Seconds": 0,
"Ticks": 37822770
},
"Name": "Chapter 2"
},
{
"Duration": {
"Hours": 0,
"Minutes": 7,
"Seconds": 54,
"Ticks": 42638850
},
"Name": "Chapter 3"
},
{
"Duration": {
"Hours": 0,
"Minutes": 8,
"Seconds": 26,
"Ticks": 45521730
},
"Name": "Chapter 4"
},
{
"Duration": {
"Hours": 0,
"Minutes": 4,
"Seconds": 51,
"Ticks": 26216190
},
"Name": "Chapter 5"
},
{
"Duration": {
"Hours": 0,
"Minutes": 5,
"Seconds": 8,
"Ticks": 27747720
},
"Name": "Chapter 6"
},
{
"Duration": {
"Hours": 0,
"Minutes": 7,
"Seconds": 35,
"Ticks": 40990950
},
"Name": "Chapter 7"
},
{
"Duration": {
"Hours": 0,
"Minutes": 3,
"Seconds": 36,
"Ticks": 19459440
},
"Name": "Chapter 8"
},
{
"Duration": {
"Hours": 0,
"Minutes": 4,
"Seconds": 27,
"Ticks": 24054030
},
"Name": "Chapter 9"
},
{
"Duration": {
"Hours": 0,
"Minutes": 4,
"Seconds": 32,
"Ticks": 24504480
},
"Name": "Chapter 10"
},
{
"Duration": {
"Hours": 0,
"Minutes": 4,
"Seconds": 45,
"Ticks": 25675650
},
"Name": "Chapter 11"
},
{
"Duration": {
"Hours": 0,
"Minutes": 4,
"Seconds": 13,
"Ticks": 22734810
},
"Name": "Chapter 12"
}
],
"ChapterMarkers": true,
"File": "/mnt/Media/Ingest/Transcoding/output/White Zombie.HEVC.mkv",
"InlineParameterSets": false,
"Mp4Options": {
"IpodAtom": false,
"Mp4Optimize": false
},
"Mux": "mkv"
},
"Filters": {
"FilterList": [
{
"ID": 3,
"Settings": {
"block-height": "16",
"block-thresh": "40",
"block-width": "16",
"filter-mode": "2",
"mode": "3",
"motion-thresh": "1",
"spatial-metric": "2",
"spatial-thresh": "1"
}
},
{
"ID": 4,
"Settings": {
"mode": "7"
}
},
{
"ID": 6,
"Settings": {
"mode": 0
}
},
{
"ID": 9,
"Settings": {
"cb-frame-count": 2,
"cb-origin-tune": 0.59999999999999998,
"cb-patch-size": 7,
"cb-prefilter": 0,
"cb-range": 3,
"cb-strength": 10.0,
"y-frame-count": 2,
"y-origin-tune": 0.59999999999999998,
"y-patch-size": 7,
"y-prefilter": 0,
"y-range": 3,
"y-strength": 8.0
}
},
{
"ID": 12,
"Settings": {
"crop-bottom": 0,
"crop-left": 0,
"crop-right": 0,
"crop-top": 0,
"height": 1080,
"width": 1920
}
}
]
},
"Metadata": {
"Name": "White Zombie (1932)"
},
"PAR": {
"Den": 1,
"Num": 1
},
"SequenceID": 0,
"Source": {
"Angle": 0,
"Path": "/mnt/Media/Ingest/Transcoding/input/MakeMKV Dump/White Zombie_t04.mkv",
"Range": {
"End": 12,
"Start": 1,
"Type": "chapter"
},
"Title": 1
},
"Subtitle": {
"Search": {
"Burn": true,
"Default": false,
"Enable": false,
"Forced": false
},
"SubtitleList": []
},
"Video": {
"ColorFormat": 0,
"ColorMatrix": 1,
"ColorPrimaries": 1,
"ColorRange": 1,
"ColorTransfer": 1,
"Encoder": "qsv_h265",
"Level": "auto",
"Options": "",
"Preset": "quality",
"Profile": "auto",
"QSV": {
"AsyncDepth": 4,
"Decode": false
},
"Quality": 24.0,
"Tune": "",
"Turbo": false,
"TwoPass": false
}
}
[16:56:26] CPU: Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz
[16:56:26] - Intel microarchitecture Kaby Lake
[16:56:26] - logical processor count: 12
[16:56:26] Intel Quick Sync Video support: yes
[16:56:26] - Intel Media SDK hardware: API 1.30 (minimum: 1.3)
[16:56:26] - H.264 encoder: yes
[16:56:26] - preferred implementation: hardware (any) via ANY
[16:56:26] - capabilities (hardware): breftype icq+la+i+downs vsinfo opt1 opt2+mbbrc+extbrc+trellis+ib_adapt+nmpslice
[16:56:26] - H.265 encoder: yes (8bit: yes, 10bit: yes)
[16:56:26] - preferred implementation: hardware (any) via ANY
[16:56:26] - capabilities (hardware): bpyramid icq vsinfo opt1
[16:56:26] hb_scan: path=/mnt/Media/Ingest/Transcoding/input/MakeMKV Dump/White Zombie_t04.mkv, title_index=1
udfread ERROR: ECMA 167 Volume Recognition failed
disc.c:323: failed opening UDF image /mnt/Media/Ingest/Transcoding/input/MakeMKV Dump/White Zombie_t04.mkv
disc.c:424: error opening file BDMV/index.bdmv
disc.c:424: error opening file BDMV/BACKUP/index.bdmv
bluray.c:2585: nav_get_title_list(/mnt/Media/Ingest/Transcoding/input/MakeMKV Dump/White Zombie_t04.mkv/) failed
[16:56:26] bd: not a bd - trying as a stream/file instead
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.BUP.
[16:56:26] dvd: not a dvd - trying as a stream/file instead
[mpeg2video @ 0x7f8090024400] ignoring pic cod ext after 0
Input #0, matroska,webm, from '/mnt/Media/Ingest/Transcoding/input/MakeMKV Dump/White Zombie_t04.mkv':
Metadata:
title : White Zombie (1932)
encoder : libebml v1.3.6 + libmatroska v1.4.9
creation_time : 2018-07-22T12:51:37.000000Z
Duration: 01:06:47.36, start: 0.000000, bitrate: 35503 kb/s
Chapter #0:0: start 0.000000, end 258.842000
Metadata:
title : Chapter 1
Chapter #0:1: start 258.842000, end 679.095000
Metadata:
title : Chapter 2
Chapter #0:2: start 679.095000, end 1152.860000
Metadata:
title : Chapter 3
Chapter #0:3: start 1152.860000, end 1658.657000
Metadata:
title : Chapter 4
Chapter #0:4: start 1658.657000, end 1949.948000
Metadata:
title : Chapter 5
Chapter #0:5: start 1949.948000, end 2258.256000
Metadata:
title : Chapter 6
Chapter #0:6: start 2258.256000, end 2713.711000
Metadata:
title : Chapter 7
Chapter #0:7: start 2713.711000, end 2929.927000
Metadata:
title : Chapter 8
Chapter #0:8: start 2929.927000, end 3197.194000
Metadata:
title : Chapter 9
Chapter #0:9: start 3197.194000, end 3469.466000
Metadata:
title : Chapter 10
Chapter #0:10: start 3469.466000, end 3754.751000
Metadata:
title : Chapter 11
Chapter #0:11: start 3754.751000, end 4007.360000
Metadata:
title : Chapter 12
Stream #0:0(eng): Video: mpeg2video (Main), yuv420p(tv, bt709, progressive), 1920x1080 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default)
Metadata:
title : MPEG-2 Video / 34906 kbps / 1080p / 23.976 fps / 16:9
BPS-eng : 34906262
DURATION-eng : 01:06:47.295000000
NUMBER_OF_FRAMES-eng: 96079
NUMBER_OF_BYTES-eng: 17484961165
_STATISTICS_WRITING_APP-eng: mkvmerge v25.0.0 ('Prog Noir') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2018-07-22 12:51:37
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:1(eng): Audio: flac, 48000 Hz, stereo, s16 (default)
Metadata:
title : FLAC Audio / 2.0 / 48 kHz / 355 kbps / 16-bit
BPS-eng : 354879
DURATION-eng : 01:06:47.340000000
NUMBER_OF_FRAMES-eng: 46962
NUMBER_OF_BYTES-eng: 177765417
_STATISTICS_WRITING_APP-eng: mkvmerge v25.0.0 ('Prog Noir') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2018-07-22 12:51:37
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:2(eng): Audio: ac3, 48000 Hz, stereo, fltp, 224 kb/s
Metadata:
title : Commentary by Film Historian Gary D. Rhodes
BPS-eng : 224000
DURATION-eng : 01:06:47.360000000
NUMBER_OF_FRAMES-eng: 125230
NUMBER_OF_BYTES-eng: 112206080
_STATISTICS_WRITING_APP-eng: mkvmerge v25.0.0 ('Prog Noir') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2018-07-22 12:51:37
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:3(eng): Subtitle: hdmv_pgs_subtitle
Metadata:
title : SDH
BPS-eng : 16418
DURATION-eng : 01:04:34.454000000
NUMBER_OF_FRAMES-eng: 774
NUMBER_OF_BYTES-eng: 7951597
_STATISTICS_WRITING_APP-eng: mkvmerge v25.0.0 ('Prog Noir') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2018-07-22 12:51:37
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
[16:56:26] scan: decoding previews for title 1
[mpeg2video @ 0x7f8090010280] ignoring pic cod ext after 0
[16:56:26] scan: audio 0x1: flac, rate=48000Hz, bitrate=1 English (FLAC) (2.0 ch)
[16:56:26] scan: audio 0x2: ac3, rate=48000Hz, bitrate=224000 English (AC3) (2.0 ch) (224 kbps)
[16:56:26] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 0/0/250/250, aspect 16:9, PAR 1:1
[16:56:26] libhb: scan thread found 1 valid title(s)
[16:56:26] Starting Task: Encoding Pass
[16:56:26] Skipping vfr filter
[16:56:26] Skipping crop/scale filter
[16:56:26] NLMeans using SSE2 optimizations
[16:56:26] NLMeans using 12 threads
[16:56:26] job configuration:
[16:56:26] * source
[16:56:26] + /mnt/Media/Ingest/Transcoding/input/MakeMKV Dump/White Zombie_t04.mkv
[16:56:26] + title 1, chapter(s) 1 to 12
[16:56:26] + container: matroska,webm
[16:56:26] + data rate: 35503 kbps
[16:56:26] * destination
[16:56:26] + /mnt/Media/Ingest/Transcoding/output/White Zombie.HEVC.mkv
[16:56:26] + container: Matroska (libavformat)
[16:56:26] + chapter markers
[16:56:26] * video track
[16:56:26] + decoder: mpeg2video
[16:56:26] + filters
[16:56:26] + Comb Detect (mode=3:spatial-metric=2:motion-thresh=1:spatial-thresh=1:filter-mode=2:block-thresh=40:block-width=16:block-height=16)
[16:56:26] + Decomb (mode=39)
[16:56:26] + Denoise (nlmeans) (y-strength=8:y-origin-tune=0.6:y-patch-size=7:y-range=3:y-frame-count=2:y-prefilter=0:cb-strength=10:cb-origin-tune=0.6:cb-patch-size=7:cb-range=3:cb-frame-count=2:cb-prefilter=0)
[16:56:26] + Output geometry
[16:56:26] + storage dimensions: 1920 x 1080
[16:56:26] + pixel aspect ratio: 1 : 1
[16:56:26] + display dimensions: 1920 x 1080
[16:56:26] + encoder: H.265 (Intel Media SDK)
[16:56:26] + preset: quality
[16:56:26] + profile: auto
[16:56:26] + level: auto
[16:56:26] + quality: 24.00 (ICQ)
[16:56:26] + color profile: 1-1-1
[16:56:26] * audio track 1
[16:56:26] + name: FLAC Audio / 2.0 / 48 kHz / 355 kbps / 16-bit
[16:56:26] + decoder: English (FLAC) (2.0 ch) (track 1, id 0x1)
[16:56:26] + samplerate: 48000 Hz
[16:56:26] + mixdown: Stereo
[16:56:26] + dither: triangular
[16:56:26] + encoder: AC3 (libavcodec)
[16:56:26] + bitrate: 160 kbps, samplerate: 48000 Hz
[mpeg2video @ 0x7f809c032d00] ignoring pic cod ext after 0
[16:56:26] sync: expecting 96080 video frames
[16:56:26] hb_display_init: using VA driver 'iHD'
libva info: VA-API version 1.5.0
libva info: va_getDriverName() returns 0
libva info: User requested driver 'iHD'
libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/iHD_drv_video.so
libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/intel-vaapi-driver/iHD_drv_video.so
libva info: Found init function __vaDriverInit_1_5
libva info: va_openDriver() returns 0
[16:56:26] encqsvInit: using encode-only path
[16:56:26] encqsvInit: H.265/HEVC Main profile @ level 5.0
[16:56:26] encqsvInit: TargetUsage 1 AsyncDepth 4
[16:56:26] encqsvInit: GopRefDist 3 GopPicSize 24 NumRefFrame 6
[16:56:26] encqsvInit: BFramesMax 2 BRefType off
[16:56:26] encqsvInit: RateControlMethod ICQ ICQQuality 24
[16:56:26] sync: first pts video is 0
[16:56:26] sync: "Chapter 1" (1) at frame 1 time 0
[16:56:26] sync: first pts audio 0x1 is 0
[16:56:27] qsv_enc_init: using 'hardware (1) via VAAPI' implementation, API: 1.30