HEVC file not recognised

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henders
Posts: 4
Joined: Mon Aug 05, 2019 12:41 pm

HEVC file not recognised

Post by henders » Mon Aug 05, 2019 12:58 pm

I have just bought a Canon XF705 video camera, and want to shoot and edit 4K videos. I have been shooting in HD with a Canon XF305 for some years, and editing with Pinnacle Studio 20. Have moved to a new, well-specced PC, with Pinnacle Studio 22 Ultimate. A test file from the new camera shot in XF-AVC imports fine, but this is just HD. If I shoot in XF-HEVC at 3840 x 2160 (4K) then I can hear the audio, but there is no picture. The Canon XF Utility plays the 4K file fine though. Pinnacle have suggested converting my 4K file using HandBrake, however, HandBrake does not recognise the file either. I have attached the activity log file below. If anyone can throw any light on this, I would be most grateful.

HandBrake version is 1.2.2

OS is Windows 10, 64 bit.


Code: Select all

HandBrake 1.2.2 (2019022300)
OS: Microsoft Windows NT 10.0.17763.0
CPU: Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz
Ram: 32706 MB, 
GPU Information:
  NVIDIA GeForce RTX 2060 - 26.21.14.3136
Screen: 3840x2160
Temp Dir: C:\Users\hendr\AppData\Local\Temp\
Install Dir: C:\Program Files\HandBrake
Data Dir: C:\Users\hendr\AppData\Roaming\HandBrake

-------------------------------------------

[13:33:37] hb_init: starting libhb thread

 # Starting Scan ...

[13:33:37] CPU: Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz
[13:33:37]  - Intel microarchitecture Kaby Lake
[13:33:37]  - logical processor count: 16
[13:33:37] Intel Quick Sync Video support: no
[13:33:37] hb_scan: path=E:\CONTENTS\HEVC_001\A003C001H190805SL_CANON.MXF, title_index=0
udfread ERROR: ECMA 167 Volume Recognition failed
src/libbluray/disc/disc.c:323: failed opening UDF image E:\CONTENTS\HEVC_001\A003C001H190805SL_CANON.MXF
src/libbluray/disc/disc.c:424: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:424: error opening file BDMV\BACKUP\index.bdmv
[13:33:37] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 6.0.0
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[13:33:37] dvd: not a dvd - trying as a stream/file instead
Input #0, mxf, from 'E:\CONTENTS\HEVC_001\A003C001H190805SL_CANON.MXF':
  Metadata:
    uid             : 21077900-8705-4901-802d-e03849100048
    generation_uid  : 21077900-8705-4903-802d-e03849100048
    company_name    : CANON
    product_name    : XF705
    product_version : 1.00
    product_uid     : 060e2b34-0401-010d-0e15-005658460400
    modification_date: 2019-08-05T12:01:33.000000Z
    material_package_umid: 0x060A2B340101010501010D43130000004ACE6891008705800000853849100048
    timecode        : 00:01:42:18
  Duration: 00:00:08.64, start: 0.000000, bitrate: 109551 kb/s
    Stream #0:0: Video: none, none(progressive), 3840x2160, SAR 1:1 DAR 16:9, 25 fps, 25 tbr, 25 tbn, 25 tbc
    Metadata:
      file_package_umid: 0x060A2B340101010501010D43130000004ACE6890008705800000853849100048
    Stream #0:1: Audio: pcm_s24le, 48000 Hz, 1 channels, s32 (24 bit), 1152 kb/s
    Metadata:
      file_package_umid: 0x060A2B340101010501010D43130000004ACE6890008705800000853849100048
    Stream #0:2: Audio: pcm_s24le, 48000 Hz, 1 channels, s32 (24 bit), 1152 kb/s
    Metadata:
      file_package_umid: 0x060A2B340101010501010D43130000004ACE6890008705800000853849100048
    Stream #0:3: Audio: pcm_s24le, 48000 Hz, 1 channels, s32 (24 bit), 1152 kb/s
    Metadata:
      file_package_umid: 0x060A2B340101010501010D43130000004ACE6890008705800000853849100048
    Stream #0:4: Audio: pcm_s24le, 48000 Hz, 1 channels, s32 (24 bit), 1152 kb/s
    Metadata:
      file_package_umid: 0x060A2B340101010501010D43130000004ACE6890008705800000853849100048
[13:33:37] scan: decoding previews for title 1
No video decoder set!
[13:33:37] scan: Too few previews (0), trying harder
[13:33:37] scan: decoding previews for title 1
[13:33:37] libhb: scan thread found 0 valid title(s)

 # Processing Scan Information ...


 # Scan Finished ...

video.baba
Posts: 59
Joined: Sun May 24, 2015 11:12 am

Re: HEVC file not recognised

Post by video.baba » Mon Aug 05, 2019 2:46 pm

8 seconds? What happens if you feed something longer?

henders
Posts: 4
Joined: Mon Aug 05, 2019 12:41 pm

Re: HEVC file not recognised

Post by henders » Mon Aug 05, 2019 3:03 pm

Tried a 40 second video, but pic still black.

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s55
HandBrake Team
Posts: 9535
Joined: Sun Dec 24, 2006 1:05 pm

Re: HEVC file not recognised

Post by s55 » Mon Aug 05, 2019 3:07 pm

Any chance you could share a sample?

My guess is there is something funny going on with the container as it's not identifying the video correctly.
Stream #0:0: Video: none, none(progressive), 3840x2160, SAR 1:1 DAR 16:9, 25 fps, 25 tbr, 25 tbn, 25 tbc


henders
Posts: 4
Joined: Mon Aug 05, 2019 12:41 pm

Re: HEVC file not recognised

Post by henders » Mon Aug 05, 2019 3:40 pm

Sorry - it is around 40MB, although only 10 secs or so. As well as the Canon XF utility, it will also play in Media Player Classic. So it doesn't seem to be completely broken.

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Rodeo
HandBrake Team
Posts: 12195
Joined: Tue Mar 03, 2009 8:55 pm

Re: HEVC file not recognised

Post by Rodeo » Mon Aug 05, 2019 6:13 pm

Does the Canon XF utility let you maybe remux the file?

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s55
HandBrake Team
Posts: 9535
Joined: Sun Dec 24, 2006 1:05 pm

Re: HEVC file not recognised

Post by s55 » Tue Aug 06, 2019 2:47 pm

Test results:
- ffmpeg 4.1.4 -> Can't read file
Duration: 00:00:02.88, start: 0.000000, bitrate: 115387 kb/s
Stream #0:0: Video: none, none(progressive), 3840x2160, SAR 1:1 DAR 16:9, 25 fps, 25 tbr, 25 tbn, 25 tbc

- VLC -> Can't read file

- ffmpeg master -> Seems to recognise the file now, and will run the encoder but it's not producing useful video output.
Duration: 00:00:02.88, start: 0.000000, bitrate: 115387 kb/s
Stream #0:0: Video: hevc (Rext), yuv422p10le(tv, bt709, progressive), 3840x2160 [SAR 1:1 DAR 16:9], 25 fps, 25 tbr, 25 tbn, 25 tbc

Might be worth submitting the file upstream to the ffmpeg folks.

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Rodeo
HandBrake Team
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Joined: Tue Mar 03, 2009 8:55 pm

Re: HEVC file not recognised

Post by Rodeo » Wed Aug 07, 2019 12:59 pm

Thanks for testing, I haven't had time to try it. Maybe it would take more than a simple remux.

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Rodeo
HandBrake Team
Posts: 12195
Joined: Tue Mar 03, 2009 8:55 pm

Re: HEVC file not recognised

Post by Rodeo » Wed Aug 07, 2019 8:12 pm

s55 wrote:
Tue Aug 06, 2019 2:47 pm
- ffmpeg master -> Seems to recognise the file now, and will run the encoder but it's not producing useful video output.
Using FFmpeg master's libavcodec in a build of HB or ffmpeg command-line? Latter works for me, both ffplay playback and ffmpeg remux to Matroska then playback in VLC…

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s55
HandBrake Team
Posts: 9535
Joined: Sun Dec 24, 2006 1:05 pm

Re: HEVC file not recognised

Post by s55 » Wed Aug 07, 2019 8:31 pm

ffmpeg cli master encoded, but the output video didn't playback in vlc.

I didn't check if their windows builds were actually up-to-date though, so maybe it's lagging behind.

video.baba
Posts: 59
Joined: Sun May 24, 2015 11:12 am

Re: HEVC file not recognised

Post by video.baba » Thu Aug 08, 2019 12:17 pm

Just tested MKVToolnix, doesn't accept the file.

razorback
Posts: 15
Joined: Wed Apr 25, 2018 7:47 am

Re: HEVC file not recognised

Post by razorback » Wed Aug 14, 2019 4:51 am

just tested with XmediaRecode
File is recognized and without any problem recoded to MKV (using H.265 Nvidia Nvenc)

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