Or Drop A File or Folder Here

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BillyClub
Posts: 4
Joined: Mon Feb 18, 2019 9:19 am

Or Drop A File or Folder Here

Post by BillyClub » Mon Feb 18, 2019 9:23 pm

Description of problem or question:
When starting the program I get the box that states "Or Drop A File Or Folder Here". Will not accept anything. The only way to enter is use Source Selection" and then enter the file. Also when I have a file entered and want to change to another I have to go all the way back to the screen with the large box. Two days ago I had no problems then I decided to try the 1.2.1 that's floating around and decided to delete the 1.2.0 I was using and start afresh, that's when the crap started, wiped out 1.2.1 and reinstalled 1.2.0 and that does not work now either. Maybe that's the way it should work but it was so much easier when you could just drop a file in the program and you were all set.
I may have done wrong with the activity log, I wasn't sure. The problem might just be a button or check mark I didn't make.
Many thanks for reading



Steps to reproduce the problem (If Applicable):
Double click the shortcut icon on desktop



HandBrake version (e.g., 1.0.0):

1.2.0


Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):

Windows 10, version 1809, build 17763.253


HandBrake Activity Log ***required*** (see How-to get an activity log)

[14:54:06] hb_init: starting libhb thread

# Starting Scan ...

[14:54:06] CPU: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz
[14:54:06] - Intel microarchitecture Haswell
[14:54:06] - logical processor count: 8
[14:54:06] Intel Quick Sync Video support: yes
[14:54:06] - Intel Media SDK hardware: API 1.20 (minimum: 1.3)
[14:54:06] - H.264 encoder: yes
[14:54:06] - preferred implementation: hardware (any) via D3D11
[14:54:06] - capabilities (hardware): breftype icq+la+i+downs vsinfo opt1 opt2+mbbrc+extbrc+trellis+ib_adapt+nmpslice
[14:54:06] - H.265 encoder: no
[14:54:06] hb_scan: path=D:\MOVIES\Amelia\Amelia.mkv, title_index=0
udfread ERROR: ECMA 167 Volume Recognition failed
src/libbluray/disc/disc.c:323: failed opening UDF image D:\MOVIES\Amelia\Amelia.mkv
src/libbluray/disc/disc.c:424: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:424: error opening file BDMV\BACKUP\index.bdmv
[14:54:06] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 6.0.0
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[14:54:06] dvd: not a dvd - trying as a stream/file instead
Input #0, matroska,webm, from 'D:\MOVIES\Amelia\Amelia.mkv':
Metadata:
creation_time : 2019-02-17T19:33:29.000000Z
ENCODER : Lavf58.20.100
Duration: 01:29:10.08, start: 0.000000, bitrate: 596 kb/s
Stream #0:0: Video: h264 (Main), yuv420p(tv, bt709, progressive), 720x300 [SAR 20:27 DAR 16:9], 23.98 fps, 23.98 tbr, 1k tbn, 180k tbc (default)
Metadata:
DURATION : 01:29:10.074000000
Stream #0:1: Audio: aac (LC), 48000 Hz, stereo, fltp (default)
Metadata:
title : Stereo
DURATION : 01:29:10.079000000
[14:54:06] scan: decoding previews for title 1
[14:54:06] scan: audio 0x1: aac, rate=48000Hz, bitrate=1 Unknown (AAC LC) (2.0 ch)
[14:54:06] scan: 10 previews, 720x300, 23.976 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 20:27
[14:54:06] scan: supported video decoders: avcodec qsv
[14:54:06] libhb: scan thread found 1 valid title(s)

# Processing Scan Information ...


# Scan Finished ...

[14:58:05] hb_init: starting libhb thread

# Starting Scan ...

[14:58:05] CPU: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz
[14:58:05] - Intel microarchitecture Haswell
[14:58:05] - logical processor count: 8
[14:58:05] Intel Quick Sync Video support: yes
[14:58:05] - Intel Media SDK hardware: API 1.20 (minimum: 1.3)
[14:58:05] - H.264 encoder: yes
[14:58:05] - preferred implementation: hardware (any) via D3D11
[14:58:05] - capabilities (hardware): breftype icq+la+i+downs vsinfo opt1 opt2+mbbrc+extbrc+trellis+ib_adapt+nmpslice
[14:58:05] - H.265 encoder: no
[14:58:05] hb_scan: path=D:\MOVIES\Dark Skies\Dark Skies-1.mkv, title_index=0
udfread ERROR: ECMA 167 Volume Recognition failed
src/libbluray/disc/disc.c:323: failed opening UDF image D:\MOVIES\Dark Skies\Dark Skies-1.mkv
src/libbluray/disc/disc.c:424: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:424: error opening file BDMV\BACKUP\index.bdmv
[14:58:05] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 6.0.0
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[14:58:05] dvd: not a dvd - trying as a stream/file instead
Input #0, matroska,webm, from 'D:\MOVIES\Dark Skies\Dark Skies-1.mkv':
Metadata:
title : Dark Skies (2013)
creation_time : 2019-02-18T05:51:37.000000Z
ENCODER : Lavf58.20.100
Duration: 01:37:08.80, start: 0.000000, bitrate: 1459 kb/s
Chapter #0:0: start 0.000000, end 261.470000
Metadata:
title : 00:00:00.000
Chapter #0:1: start 261.470000, end 502.210000
Metadata:
title : 00:04:21.470
Chapter #0:2: start 502.210000, end 883.716000
Metadata:
title : 00:08:22.210
Chapter #0:3: start 883.716000, end 1132.131000
Metadata:
title : 00:14:43.716
Chapter #0:4: start 1132.131000, end 1474.014000
Metadata:
title : 00:18:52.131
Chapter #0:5: start 1474.014000, end 1792.916000
Metadata:
title : 00:24:34.014
Chapter #0:6: start 1792.916000, end 2188.144000
Metadata:
title : 00:29:52.916
Chapter #0:7: start 2188.144000, end 2432.430000
Metadata:
title : 00:36:28.144
Chapter #0:8: start 2432.430000, end 2740.404000
Metadata:
title : 00:40:32.430
Chapter #0:9: start 2740.404000, end 3134.548000
Metadata:
title : 00:45:40.404
Chapter #0:10: start 3134.548000, end 3581.286000
Metadata:
title : 00:52:14.548
Chapter #0:11: start 3581.286000, end 3908.196000
Metadata:
title : 00:59:41.244
Chapter #0:12: start 3908.196000, end 4319.524000
Metadata:
title : 01:05:08.196
Chapter #0:13: start 4319.524000, end 4627.331000
Metadata:
title : 01:11:59.482
Chapter #0:14: start 4627.331000, end 4968.338000
Metadata:
title : 01:17:07.248
Chapter #0:15: start 4968.338000, end 5347.050000
Metadata:
title : 01:22:48.172
Chapter #0:16: start 5347.050000, end 5583.328000
Metadata:
title : 01:29:07.050
Chapter #0:17: start 5583.328000, end 5828.740000
Metadata:
title : 01:33:03.244
Stream #0:0: Video: h264 (Main), yuv420p(tv, bt709, progressive), 1246x534 [SAR 1:1 DAR 7:3], 23.98 fps, 23.98 tbr, 1k tbn, 180k tbc (default)
Metadata:
DURATION : 01:37:08.752000000
Stream #0:1(eng): Audio: aac (LC), 48000 Hz, stereo, fltp (default)
Metadata:
title : Stereo
DURATION : 01:37:08.799000000
[14:58:05] scan: decoding previews for title 1
[14:58:05] scan: audio 0x1: aac, rate=48000Hz, bitrate=1 English (AAC LC) (2.0 ch)
[14:58:05] scan: 10 previews, 1246x534, 23.976 fps, autocrop = 0/0/0/4, aspect 2.33:1, PAR 1:1
[14:58:05] scan: supported video decoders: avcodec qsv
[14:58:05] libhb: scan thread found 1 valid title(s)

# Processing Scan Information ...


# Scan Finished ...

BillyClub
Posts: 4
Joined: Mon Feb 18, 2019 9:19 am

Re: Or Drop A File or Folder Here

Post by BillyClub » Tue Feb 19, 2019 8:09 pm

Forgot to mention that no matter what window of the Handbrake program is open as soon as I attempt to drag a file and touch the end of the program the curser becomes a NO/forbidden sign. ie. circle with a diagonal line. The only way to enter another file is to go all the way back to the start page.

BillyClub
Posts: 4
Joined: Mon Feb 18, 2019 9:19 am

Re: Or Drop A File or Folder Here

Post by BillyClub » Tue Feb 19, 2019 9:30 pm

Sorry for being a pain...just noticed something else..the program works perfectly in Safe Mode

User avatar
s55
HandBrake Team
Posts: 9503
Joined: Sun Dec 24, 2006 1:05 pm

Re: Or Drop A File or Folder Here

Post by s55 » Tue Feb 19, 2019 10:03 pm

Sounds like you've got another app running that's interfering with the desktop in some way. Have a look for any game capture, screen capture / system motioning apps or anything in the task tray that's not needed.

The functionality hasn't changed so it should work fine whenever you suss out the app.

Please do let us know as it may be useful to other users.

BillyClub
Posts: 4
Joined: Mon Feb 18, 2019 9:19 am

Re: Or Drop A File or Folder Here

Post by BillyClub » Wed Feb 20, 2019 2:34 am

Looked into the tray and Task manager, nothing running that hadn't been running before the screwup. However I did find if I installed on a thumb/flash drive it worked perfectly. One better I then installed the program on drive D: that too worked perfectly which leads me to other questions as why it should work on D: but not C: still the same Windows system?

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