Handbrake cut off video!

HandBrake for Mac support
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kaylakaylakayla
New User
Posts: 2
Joined: Fri Jan 25, 2019 2:53 pm

Handbrake cut off video!

Post by kaylakaylakayla » Fri Jan 25, 2019 4:06 pm

I used handbrake que to compress my files and when I checked back, instead of compressing them, they were cut from a few minutes long to a few seconds long. This is a MAJOR issue. Please can someone let me know what might have happened and how I can fix it.

Woodstock
Veteran User
Posts: 3014
Joined: Tue Aug 27, 2013 6:39 am

Re: Handbrake cut off video!

Post by Woodstock » Fri Jan 25, 2019 6:50 pm

It may be a MAJOR issue to you, but it wasn't important enough for you to follow the template for posting a support request and give us something more to go on than your outrage.

rollin_eng
Veteran User
Posts: 3041
Joined: Wed May 04, 2011 11:06 pm

Re: Handbrake cut off video!

Post by rollin_eng » Fri Jan 25, 2019 6:55 pm

Could you please post your HB logs, instructions can be found here:

https://handbrake.fr/docs/en/latest/hel ... y-log.html

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