Handbrake for Mac corrupting webm file and produces error when I try to install update

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magentawave
Posts: 19
Joined: Sun Jun 15, 2014 1:57 am

Handbrake for Mac corrupting webm file and produces error when I try to install update

Post by magentawave »

I am having two problems here.

1) CORRUPT WEBM FILE WHEN PLAYED ON FF FOR MAC:
When I click on a webm video file on my desktop it opens a page in Firefox and plays fine. When I compress that same webm file in Handbrake it won't play in Firefox and there is a message that says: "Video can't be played because the file is corrupt." You can see that here: https://www.evernote.com/l/Ag6EJyU-jIdE ... Zdu_9mBD68 However, if I open the exact same compressed web4 file in Chrome it works fine. Can someone please tell me why it says the file is "corrupt" in Firefox but everything is fine with Chrome?

2) HANDBRAKE WON'T LET ME UPDATE: When I try to install this update https://www.evernote.com/l/Ag7n5cL7vfxL ... NmR3Leb3gA I get this error https://www.evernote.com/l/Ag4Mixt6rgBO ... WXsLMd0Mjo

Thank you.

I'm using Handbrake 6509svn x86_64 (2014110901) on a Mac 10.9.5


[15:20:32] macgui: Handbrake Version: 6509svn x86_64 (2014110901)
[15:20:32] hb_init: starting libhb thread
[15:20:32] hb_init: starting libhb thread
[15:20:32] macgui: hbInstances path to this instance: /Applications/HandBrake.app
[15:20:32] macgui: hbInstance found instance pidnum: 4976 at path: /Applications/HandBrake.app
[15:20:32] macgui: hbInstance MATCH FOUND, our pidnum is: 4976
[15:20:32] macgui: Pid for this instance: 4976
[15:20:32] macgui: HBQueueController : My Pidnum is 4976
[15:20:53] macgui: trying to open video_ts folder (parent directory chosen)
[15:20:53] macgui: scanning titles with a duration of 10 seconds or more
[15:20:53] CPU: Intel(R) Core(TM)2 Duo CPU T9300 @ 2.50GHz
[15:20:53] - logical processor count: 2
[15:20:53] OpenCL device #1: NVIDIA GeForce 8600M GT
[15:20:53] - OpenCL version: 1.0
[15:20:53] - driver version: 8.24.17 310.90.9.05f01
[15:20:53] - device type: GPU
[15:20:53] - supported: no
[15:20:53] hb_scan: path=/Users/MBP17/Desktop/How-To-Access-Kijiji-International.webm, title_index=0
libbluray/bdnav/index_parse.c:162: indx_parse(): error opening /Users/MBP17/Desktop/How-To-Access-Kijiji-International.webm/BDMV/index.bdmv
libbluray/bdnav/index_parse.c:162: indx_parse(): error opening /Users/MBP17/Desktop/How-To-Access-Kijiji-International.webm/BDMV/BACKUP/index.bdmv
libbluray/bluray.c:2182: nav_get_title_list(/Users/MBP17/Desktop/How-To-Access-Kijiji-International.webm) failed
[15:20:53] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 5.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[15:20:53] dvd: not a dvd - trying as a stream/file instead
Input #0, matroska,webm, from '/Users/MBP17/Desktop/How-To-Access-Kijiji-International.webm':
Duration: 00:01:32.81, start: 0.000000, bitrate: N/A
Stream #0.0: Video: vp8, yuv420p, 640x480, PAR 1:1 DAR 4:3, 15 fps, 1k tbn (default)
Stream #0.1: Audio: vorbis, 44100 Hz, stereo, fltp (default)
[15:20:53] scan: decoding previews for title 1
Input #0, matroska,webm, from '/Users/MBP17/Desktop/How-To-Access-Kijiji-International.webm':
Duration: 00:01:32.81, start: 0.000000, bitrate: N/A
Stream #0.0: Video: vp8, yuv420p, 640x480, PAR 1:1 DAR 4:3, 15 fps, 1k tbn (default)
Stream #0.1: Audio: vorbis, 44100 Hz, stereo, fltp (default)
[15:20:53] scan: audio 0x1: vorbis, rate=44100Hz, bitrate=1 Unknown (Vorbis) (2.0 ch)
[15:20:53] scan: 10 previews, 640x480, 15.000 fps, autocrop = 56/56/0/0, aspect 4:3, PAR 1:1
[15:20:53] libhb: scan thread found 1 valid title(s)
[15:20:53] macgui: ScanDone state received from fHandle
[15:20:53] macgui: showNewScan: This is a new source item scan
[15:21:42] macgui: Rip: Pending queue count is 0
[15:21:42] macgui: getNextPendingQueueIndex next pending encode index is:0
[15:21:42] macgui: scanning specifically for title: 1
[15:21:42] CPU: Intel(R) Core(TM)2 Duo CPU T9300 @ 2.50GHz
[15:21:42] - logical processor count: 2
[15:21:42] OpenCL device #1: NVIDIA GeForce 8600M GT
[15:21:42] - OpenCL version: 1.0
[15:21:42] - driver version: 8.24.17 310.90.9.05f01
[15:21:42] - device type: GPU
[15:21:42] - supported: no
[15:21:42] hb_scan: path=/Users/MBP17/Desktop/How-To-Access-Kijiji-International.webm, title_index=1
libbluray/bdnav/index_parse.c:162: indx_parse(): error opening /Users/MBP17/Desktop/How-To-Access-Kijiji-International.webm/BDMV/index.bdmv
libbluray/bdnav/index_parse.c:162: indx_parse(): error opening /Users/MBP17/Desktop/How-To-Access-Kijiji-International.webm/BDMV/BACKUP/index.bdmv
libbluray/bluray.c:2182: nav_get_title_list(/Users/MBP17/Desktop/How-To-Access-Kijiji-International.webm) failed
[15:21:42] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 5.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[15:21:42] dvd: not a dvd - trying as a stream/file instead
Input #0, matroska,webm, from '/Users/MBP17/Desktop/How-To-Access-Kijiji-International.webm':
Duration: 00:01:32.81, start: 0.000000, bitrate: N/A
Stream #0.0: Video: vp8, yuv420p, 640x480, PAR 1:1 DAR 4:3, 15 fps, 1k tbn (default)
Stream #0.1: Audio: vorbis, 44100 Hz, stereo, fltp (default)
[15:21:42] scan: decoding previews for title 1
Input #0, matroska,webm, from '/Users/MBP17/Desktop/How-To-Access-Kijiji-International.webm':
Duration: 00:01:32.81, start: 0.000000, bitrate: N/A
Stream #0.0: Video: vp8, yuv420p, 640x480, PAR 1:1 DAR 4:3, 15 fps, 1k tbn (default)
Stream #0.1: Audio: vorbis, 44100 Hz, stereo, fltp (default)
[15:21:42] scan: audio 0x1: vorbis, rate=44100Hz, bitrate=1 Unknown (Vorbis) (2.0 ch)
[15:21:42] scan: 10 previews, 640x480, 15.000 fps, autocrop = 56/56/0/0, aspect 4:3, PAR 1:1
[15:21:42] libhb: scan thread found 1 valid title(s)
[15:21:43] macgui: ScanDone state received from fQueueEncodeLibhb
[15:21:43] macgui: Preset: MY CUSTOM WEB SETTINGS
[15:21:43] macgui: processNewQueueEncode number of passes expected is: 1
[15:21:43] macgui: Start / Stop set to chapters
[15:21:43] macgui: prepareJob exiting
[15:21:43] 1 job(s) to process
[15:21:43] starting job
[15:21:43] sync: expecting 1392 video frames
[15:21:43] job configuration:
[15:21:43] * source
[15:21:43] + /Users/MBP17/Desktop/How-To-Access-Kijiji-International.webm
[15:21:43] + title 1, chapter(s) 1 to 1
[15:21:43] + container: matroska,webm
[15:21:43] * destination
[15:21:43] + /Users/MBP17/Desktop/-How-To-Access-Kijiji-International.webm
[15:21:43] + container: MPEG-4 (libavformat)
[15:21:43] + optimized for HTTP streaming (fast start)
[15:21:43] * video track
[15:21:43] + decoder: vp8
[15:21:43] + filters
[15:21:43] + Framerate Shaper (2:27000000:1800000)
[15:21:43] + frame rate: 15.000 fps -> peak rate limited to 15.000 fps
[15:21:43] + Crop and Scale (640:368:56:56:0:0)
[15:21:43] + source: 640 * 480, crop (56/56/0/0): 640 * 368, scale: 640 * 368
[15:21:43] + dimensions: 640 * 368, mod 16
[15:21:43] + encoder: H.264 (libx264)
[15:21:43] + preset: veryfast
[15:21:43] + profile: main
[15:21:43] + level: 4.0
[15:21:43] + quality: 25.00 (RF)
[15:21:43] * audio track 1
[15:21:43] + decoder: Unknown (Vorbis) (2.0 ch) (track 1, id 0x1)
[15:21:43] + samplerate: 44100 Hz
[15:21:43] + mixdown: Stereo
[15:21:43] + encoder: AAC (Apple AudioToolbox)
[15:21:43] + bitrate: 128 kbps, samplerate: 44100 Hz
[15:21:43] reader: first SCR 0 id 0x0 DTS 0
[15:21:43] encx264: min-keyint: 15, keyint: 150
[15:21:43] encx264: encoding at constant RF 25.000000
[15:21:43] encx264: unparsed options: level=4.0:ref=1:8x8dct=0:weightp=1:subme=2:mixed-refs=0:trellis=0:vbv-bufsize=25000:vbv-maxrate=20000:rc-lookahead=10
x264 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.1 Cache64
x264 [info]: profile Main, level 4.0
[15:21:43] macgui: Queue reloaded
[15:21:49] reader: done. 1 scr changes
[15:21:49] work: average encoding speed for job is 200.829193 fps
[15:21:49] sync: got 1378 frames, 1392 expected
[15:21:50] render: 1378 frames output, 0 dropped and 0 duped for CFR/PFR
[15:21:50] render: lost time: 0 (0 frames)
[15:21:50] render: gained time: 0 (0 frames) (0 not accounted for)
[15:21:50] vp8-decoder done: 1378 frames, 0 decoder errors, 0 drops
x264 [info]: frame I:13 Avg QP:14.12 size: 16706
x264 [info]: frame P:379 Avg QP:24.51 size: 605
x264 [info]: frame B:986 Avg QP:29.97 size: 33
x264 [info]: consecutive B-frames: 4.1% 1.3% 0.9% 93.8%
x264 [info]: mb I I16..4: 73.8% 0.0% 26.2%
x264 [info]: mb P I16..4: 1.8% 0.0% 0.4% P16..4: 3.3% 0.5% 0.2% 0.0% 0.0% skip:93.7%
x264 [info]: mb B I16..4: 0.0% 0.0% 0.0% B16..8: 0.4% 0.0% 0.0% direct: 0.3% skip:99.3% L0:49.8% L1:47.7% BI: 2.5%
x264 [info]: coded y,uvDC,uvAC intra: 26.2% 24.6% 19.4% inter: 0.4% 0.4% 0.1%
x264 [info]: i16 v,h,dc,p: 63% 36% 1% 0%
x264 [info]: i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 20% 48% 14% 2% 2% 3% 4% 2% 5%
x264 [info]: i8c dc,h,v,p: 69% 23% 8% 1%
x264 [info]: Weighted P-Frames: Y:0.0% UV:0.0%
x264 [info]: kb/s:41.69
[15:21:50] vorbis-decoder done: 0 frames, 0 decoder errors, 0 drops
[15:21:50] mux: track 0, 1378 frames, 478285 bytes, 41.65 kbps, fifo 2048
[15:21:50] mux: track 1, 3956 frames, 1283451 bytes, 111.77 kbps, fifo 4096
[15:21:50] libhb: work result = 0
[15:21:50] macgui: incrementQueueItemDone there are no more pending encodes
[15:21:53] macgui: Queue reloaded
mduell
Veteran User
Posts: 7414
Joined: Sat Apr 21, 2007 8:54 pm

Re: Handbrake for Mac corrupting webm file and produces error when I try to install update

Post by mduell »

Try downloading something current, either the release or the nightly, from the website.
magentawave
Posts: 19
Joined: Sun Jun 15, 2014 1:57 am

Re: Handbrake for Mac corrupting webm file and produces error when I try to install update

Post by magentawave »

I can't, and like I said before...

2) HANDBRAKE WON'T LET ME UPDATE: When I try to install this update https://www.evernote.com/l/Ag7n5cL7vfxL ... NmR3Leb3gA I get this error https://www.evernote.com/l/Ag4Mixt6rgBO ... WXsLMd0Mjo
User avatar
s55
HandBrake Team
Posts: 9962
Joined: Sun Dec 24, 2006 1:05 pm

Re: Handbrake for Mac corrupting webm file and produces error when I try to install update

Post by s55 »

Update via the website. Your using an old nightly build. Nightly builds don't have auto-update fully enabled.
magentawave
Posts: 19
Joined: Sun Jun 15, 2014 1:57 am

Re: Handbrake for Mac corrupting webm file and produces error when I try to install update

Post by magentawave »

I didn't know that about nightly builds. Thank you!
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