What are the steps to reproduce this problem: add jobs to queue, start encode
What version of HandBrake you are running: nightly build HandBrake-b7cb7d6_x86_64-Win_GUI
What operating system and version and you running (e.g. OSX 10.11, Windows 7, Ubuntu 14): windows 7 pro 64bit
If there was any exception or error displayed, please copy it and paste it here:
Problem Event Name: BEX64
Application Name: HandBrake.exe
Application Version: 0.0.0.0
Application Timestamp: 56be8d2e
Fault Module Name: StackHash_1dc2
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 0000000000000000
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 1dc2
Additional Information 2: 1dc22fb1de37d348f27e54dbb5278e7d
Additional Information 3: cbc5
Additional Information 4: cbc5ec6970b2af35927ad67117ca57e2
Please include the scan or encode log:
Code: Select all
HandBrake Nightly 20160212152711-b7cb7d6-master (2016021301) - 64bit Version
OS: Microsoft Windows NT 6.1.7601 Service Pack 1 - 64bit
CPU: Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz
Ram: 3775 MB,
GPU Information:
Intel(R) HD Graphics 4000 - 10.18.10.3345
Screen: 1600x900
Temp Dir: E:\Temp\TMP\
Install Dir: C:\Program Files\Handbrake\Nightly
Data Dir: C:\Users\John\AppData\Roaming\HandBrake Team\HandBrake\0.0.0.0
-------------------------------------------
# Starting Encode ...
[07:56:06] 1 job(s) to process
[07:56:06] json job:
{
"Audio": {
"AudioList": [
{
"Bitrate": 112,
"DRC": 0.0,
"Encoder": 65536,
"Gain": 0.0,
"Mixdown": 4,
"NormalizeMixLevel": false,
"Samplerate": 44100,
"Name": "",
"Track": 0,
"DitherMethod": 0
}
],
"CopyMask": [
1073807360,
1073743872,
1074003968,
1073750016,
1090519040,
1074790400,
1074266112,
1107296256
],
"FallbackEncoder": 2048
},
"Destination": {
"ChapterList": [],
"ChapterMarkers": false,
"File": "K:\\2 10-11 2016 dvd\\2 10-11 2016 dvd-1.mkv",
"Mp4Options": {
"IpodAtom": false,
"Mp4Optimize": false
},
"Mux": 2097152
},
"Filters": {
"FilterList": [
{
"ID": 10,
"Settings": "352:480:0:0:0:0"
},
{
"ID": 5,
"Settings": "1"
}
]
},
"PAR": {
"Num": 20,
"Den": 11
},
"Metadata": {},
"SequenceID": 0,
"Source": {
"Angle": 1,
"Range": {
"Type": "chapter",
"Start": 1,
"End": 12
},
"Title": 1,
"Path": "K:\\2 10-11 2016 dvd"
},
"Subtitle": {
"Search": {
"Burn": false,
"Default": false,
"Enable": false,
"Forced": false
},
"SubtitleList": [
{
"Burn": false,
"Default": false,
"Forced": false,
"ID": 1,
"Offset": 0,
"Track": 0
},
{
"Burn": false,
"Default": false,
"Forced": false,
"ID": 2,
"Offset": 0,
"Track": 1
}
]
},
"Video": {
"Encoder": 4096,
"Level": "auto",
"TwoPass": false,
"Turbo": false,
"ColorMatrixCode": 0,
"Options": "",
"Preset": "medium",
"Profile": "auto",
"Quality": 23.0,
"OpenCL": false,
"HWDecode": false,
"QSV": {
"Decode": true,
"AsyncDepth": 0
}
}
}
[07:56:06] CPU: Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz
[07:56:06] - Intel microarchitecture Ivy Bridge
[07:56:06] - logical processor count: 8
[07:56:06] OpenCL device #1: Intel(R) Corporation Intel(R) HD Graphics 4000
[07:56:06] - OpenCL version: 1.2
[07:56:06] - driver version: 10.18.10.3345
[07:56:06] - device type: GPU
[07:56:06] - supported: no
[07:56:06] Intel Quick Sync Video support: yes
[07:56:06] - Intel Media SDK hardware: API 1.7 (minimum: 1.3)
[07:56:06] - H.264 encoder: yes
[07:56:06] - preferred implementation: hardware (any)
[07:56:06] - capabilities (hardware): vsinfo opt1 opt2+extbrc
[07:56:06] - H.265 encoder: no
[07:56:06] hb_scan: path=K:\2 10-11 2016 dvd, title_index=1
src/libbluray/disc/disc.c:332: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:332: error opening file BDMV\BACKUP\index.bdmv
[07:56:06] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 5.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdread: Can't open K:\2 10-11 2016 dvd for reading
libdvdread: Device K:\2 10-11 2016 dvd inaccessible, CSS authentication not available.
*** Zero check failed in src/ifo_read.c:570
for vmgi_mat->zero_3 = 0x00000000010000000000000000000000000000
libdvdnav: Unable to open device file K:\2 10-11 2016 dvd.
libdvdnav: DVD disk reports itself with Region mask 0x00000000. Regions: 1 2 3 4 5 6 7 8
libdvdread: Encrypted DVD support unavailable.
libdvdread: Can't open K:\2 10-11 2016 dvd for reading
libdvdread: Device K:\2 10-11 2016 dvd inaccessible, CSS authentication not available.
*** Zero check failed in src/ifo_read.c:570
for vmgi_mat->zero_3 = 0x00000000010000000000000000000000000000
[07:56:06] scan: DVD has 10 title(s)
[07:56:06] scan: scanning title 1
[07:56:06] scan: opening IFO for VTS 1
*** libdvdread: CHECK_VALUE failed in src/ifo_read.c:1686 ***
*** for c_adt->cell_adr_table[i].start_sector < c_adt->cell_adr_table[i].last_sector ***
*** libdvdread: CHECK_VALUE failed in src/ifo_read.c:1686 ***
*** for c_adt->cell_adr_table[i].start_sector < c_adt->cell_adr_table[i].last_sector ***
*** libdvdread: CHECK_VALUE failed in src/ifo_read.c:1686 ***
*** for c_adt->cell_adr_table[i].start_sector < c_adt->cell_adr_table[i].last_sector ***
*** libdvdread: CHECK_VALUE failed in src/ifo_read.c:1686 ***
*** for c_adt->cell_adr_table[i].start_sector < c_adt->cell_adr_table[i].last_sector ***
*** libdvdread: CHECK_VALUE failed in src/ifo_read.c:1686 ***
*** for c_adt->cell_adr_table[i].start_sector < c_adt->cell_adr_table[i].last_sector ***
*** libdvdread: CHECK_VALUE failed in src/ifo_read.c:1686 ***
*** for c_adt->cell_adr_table[i].start_sector < c_adt->cell_adr_table[i].last_sector ***
*** libdvdread: CHECK_VALUE failed in src/ifo_read.c:1686 ***
*** for c_adt->cell_adr_table[i].start_sector < c_adt->cell_adr_table[i].last_sector ***
*** libdvdread: CHECK_VALUE failed in src/ifo_read.c:1686 ***
*** for c_adt->cell_adr_table[i].start_sector < c_adt->cell_adr_table[i].last_sector ***
*** libdvdread: CHECK_VALUE failed in src/ifo_read.c:1686 ***
*** for c_adt->cell_adr_table[i].start_sector < c_adt->cell_adr_table[i].last_sector ***
*** libdvdread: CHECK_VALUE failed in src/ifo_read.c:1686 ***
*** for c_adt->cell_adr_table[i].start_sector < c_adt->cell_adr_table[i].last_sector ***
[07:56:06] scan: duration is 01:59:54 (7194000 ms)
[07:56:06] pgc_id: 1, pgn: 1: pgc: 00000000009B02F0
[07:56:06] scan: vts=1, ttn=1, cells=0->35, blocks=0->745737, 745738 blocks
[07:56:06] scan: checking audio 1
[07:56:06] scan: id=0x80bd, lang=Unknown (AC3), 3cc=und ext=0
[07:56:06] scan: checking subtitle 1
[07:56:06] scan: id=0x20bd, lang=Unknown, 3cc=und ext=0
[07:56:06] scan: title 1 has 12 chapters
[07:56:06] scan: chap 1 c=0->2, b=0->64494 (64495), 600000 ms
[07:56:06] scan: chap 2 c=3->5, b=64495->129705 (65211), 600000 ms
[07:56:06] scan: chap 3 c=6->8, b=129706->194004 (64299), 600000 ms
[07:56:06] scan: chap 4 c=9->11, b=194005->255223 (61219), 600000 ms
[07:56:06] scan: chap 5 c=12->14, b=255224->316734 (61511), 600000 ms
[07:56:06] scan: chap 6 c=15->17, b=316735->378076 (61342), 600000 ms
[07:56:06] scan: chap 7 c=18->20, b=378077->439580 (61504), 600000 ms
[07:56:06] scan: chap 8 c=21->23, b=439581->500895 (61315), 600000 ms
[07:56:06] scan: chap 9 c=24->26, b=500896->562283 (61388), 600000 ms
[07:56:06] scan: chap 10 c=27->29, b=562284->623629 (61346), 600000 ms
[07:56:06] scan: chap 11 c=30->32, b=623630->684999 (61370), 600000 ms
[07:56:06] scan: chap 12 c=33->35, b=685000->745737 (60738), 594000 ms
[07:56:06] scan: aspect = 4:3
[07:56:06] scan: decoding previews for title 1
libdvdnav: DVD disk reports itself with Region mask 0x00000000. Regions: 1 2 3 4 5 6 7 8
libdvdnav: Language 'en' not found, using 'ÿÿ' instead
libdvdnav: Menu Languages available: ÿÿ
[07:56:06] scan: title angle(s) 1
*** libdvdread: CHECK_VALUE failed in src/nav_read.c:264 ***
*** for dsi->dsi_gi.zero1 == 0 ***
[07:56:06] scan: audio 0x80bd: ac3, rate=48000Hz, bitrate=256000 Unknown (AC3) (2.0 ch)
*** libdvdread: CHECK_VALUE failed in src/nav_read.c:264 ***
*** for dsi->dsi_gi.zero1 == 0 ***
*** libdvdread: CHECK_VALUE failed in src/nav_read.c:264 ***
*** for dsi->dsi_gi.zero1 == 0 ***
*** libdvdread: CHECK_VALUE failed in src/nav_read.c:264 ***
*** for dsi->dsi_gi.zero1 == 0 ***
*** libdvdread: CHECK_VALUE failed in src/nav_read.c:264 ***
*** for dsi->dsi_gi.zero1 == 0 ***
*** libdvdread: CHECK_VALUE failed in src/nav_read.c:264 ***
*** for dsi->dsi_gi.zero1 == 0 ***
*** libdvdread: CHECK_VALUE failed in src/nav_read.c:264 ***
*** for dsi->dsi_gi.zero1 == 0 ***
*** libdvdread: CHECK_VALUE failed in src/nav_read.c:264 ***
*** for dsi->dsi_gi.zero1 == 0 ***
*** libdvdread: CHECK_VALUE failed in src/nav_read.c:264 ***
*** for dsi->dsi_gi.zero1 == 0 ***
*** libdvdread: CHECK_VALUE failed in src/nav_read.c:264 ***
*** for dsi->dsi_gi.zero1 == 0 ***
[07:56:06] scan: 10 previews, 352x480, 29.970 fps, autocrop = 60/64/42/40, aspect 4:3, PAR 20:11
[07:56:06] scan: supported video decoders: avcodec dxva2
[07:56:06] libhb: scan thread found 1 valid title(s)
[07:56:06] starting job
[07:56:06] work: track 1, dithering not supported by codec
[07:56:06] job configuration:
[07:56:06] * source
[07:56:06] + K:\2 10-11 2016 dvd
[07:56:06] + title 1, chapter(s) 1 to 12
[07:56:06] * destination
[07:56:06] + K:\2 10-11 2016 dvd\2 10-11 2016 dvd-1.mkv
[07:56:06] + container: Matroska (libavformat)
[07:56:06] * video track
[07:56:06] + decoder: mpeg2video
[07:56:06] + bitrate 1572 kbps
[07:56:06] + filters
[07:56:06] + Framerate Shaper (1)
[07:56:06] + frame rate: 29.970 fps -> constant 29.970 fps
[07:56:06] + Crop and Scale (352:480:0:0:0:0)
[07:56:06] + source: 352 * 480, crop (0/0/0/0): 352 * 480, scale: 352 * 480
[07:56:06] + Output geometry
[07:56:06] + storage dimensions: 352 x 480
[07:56:06] + pixel aspect ratio: 20 : 11
[07:56:06] + display dimensions: 640 x 480
[07:56:06] + encoder: H.265 (libx265)
[07:56:06] + preset: medium
[07:56:06] + profile: auto
[07:56:06] + quality: 23.00 (RF)
[07:56:06] * subtitle track 1, Unknown (track 0, id 0x20bd) Picture [VOBSUB] -> Passthrough
[07:56:06] * subtitle track 2, Closed Captions (track 1, id 0x0) Text [CC] -> Passthrough
[07:56:06] * audio track 1
[07:56:06] + decoder: Unknown (AC3) (2.0 ch) (track 1, id 0x80bd)
[07:56:06] + bitrate: 256 kbps, samplerate: 48000 Hz
[07:56:06] + mixdown: Stereo
[07:56:06] + encoder: AAC (libavcodec)
[07:56:06] + bitrate: 112 kbps, samplerate: 44100 Hz
libdvdnav: Using dvdnav version 5.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdread: Can't open K:\2 10-11 2016 dvd for reading
libdvdread: Device K:\2 10-11 2016 dvd inaccessible, CSS authentication not available.
*** Zero check failed in src/ifo_read.c:570
for vmgi_mat->zero_3 = 0x00000000010000000000000000000000000000
libdvdnav: Unable to open device file K:\2 10-11 2016 dvd.
libdvdnav: DVD disk reports itself with Region mask 0x00000000. Regions: 1 2 3 4 5 6 7 8
libdvdread: Encrypted DVD support unavailable.
libdvdread: Can't open K:\2 10-11 2016 dvd for reading
libdvdread: Device K:\2 10-11 2016 dvd inaccessible, CSS authentication not available.
*** Zero check failed in src/ifo_read.c:570
for vmgi_mat->zero_3 = 0x00000000010000000000000000000000000000
libdvdnav: DVD disk reports itself with Region mask 0x00000000. Regions: 1 2 3 4 5 6 7 8
libdvdnav: Language 'en' not found, using 'ÿÿ' instead
libdvdnav: Menu Languages available: ÿÿ
[07:56:06] sync: expecting 215604 video frames
x265 [info]: HEVC encoder version 1.9
x265 [info]: build info [Windows][GCC 4.9.0][64 bit] 8bit
x265 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX
x265 [info]: Main profile, Level-2.1 (Main tier)
x265 [info]: Thread pool created using 8 threads
x265 [info]: frame threads / pool features : 3 / wpp(8 rows)
x265 [warning]: Source height < 720p; disabling lookahead-slices
x265 [info]: Coding QT: max CU size, min CU size : 64 / 8
x265 [info]: Residual QT: max TU size, max depth : 32 / 1 inter / 1 intra
x265 [info]: ME / range / subpel / merge : hex / 57 / 2 / 2
x265 [info]: Keyframe min / max / scenecut : 30 / 300 / 40
x265 [info]: Lookahead / bframes / badapt : 20 / 4 / 2
x265 [info]: b-pyramid / weightp / weightb : 1 / 1 / 0
x265 [info]: References / ref-limit cu / depth : 3 / 1 / 1
x265 [info]: AQ: mode / str / qg-size / cu-tree : 1 / 1.0 / 32 / 1
x265 [info]: Rate Control / qCompress : CRF-23.0 / 0.60
x265 [info]: tools: rd=3 psy-rd=2.00 signhide tmvp strong-intra-smoothing
x265 [info]: tools: deblock sao
*** libdvdread: CHECK_VALUE failed in src/nav_read.c:264 ***
*** for dsi->dsi_gi.zero1 == 0 ***
[07:56:07] reader: first SCR 146 id 0xe0 DTS 90000
*** libdvdread: CHECK_VALUE failed in src/nav_read.c:264 ***
*** for dsi->dsi_gi.zero1 == 0 ***
[07:56:07] mpeg2video: "Chapter 1" (1) at frame 0 time 3003
*** libdvdread: CHECK_VALUE failed in src/nav_read.c:264 ***
*** for dsi->dsi_gi.zero1 == 0 ***
[07:56:07] sync: first pts video is 0
*** libdvdread: CHECK_VALUE failed in src/nav_read.c:264 ***
*** for dsi->dsi_gi.zero1 == 0 ***
[07:56:07] sync: first pts audio 0x80bd is 0
*** libdvdread: CHECK_VALUE failed in src/nav_read.c:264 ***
*** for dsi->dsi_gi.zero1 == 0 ***
*** libdvdread: CHECK_VALUE failed in src/nav_read.c:264 ***
*** for dsi->dsi_gi.zero1 == 0 ***
*** libdvdread: CHECK_VALUE failed in src/nav_read.c:264 ***
*** for dsi->dsi_gi.zero1 == 0 ***
*** libdvdread: CHECK_VALUE failed in src/nav_read.c:264 ***
*** for dsi->dsi_gi.zero1 == 0 ***
*** libdvdread: CHECK_VALUE failed in src/nav_read.c:264 ***
*** for dsi->dsi_gi.zero1 == 0 ***
[07:57:01] sync: first pts subtitle 0x0 is 16717701