Cannot watch content as I used to

Discuss encoding for devices and presets.
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knudkp
Posts: 1
Joined: Mon Apr 27, 2020 4:38 pm

Cannot watch content as I used to

Post by knudkp »

Description of problem or question:
I have a Samsung SMART TV (model 2013) - UE55F8005 tv, with USB2 ports. Back in the days I did not have issues playing most MKV, AVI and MP4 files, and even forwarding/rewinding them. Recently that stopped, and I seem not to be abel to convert a file, so I can watch it on the tv. What can I do?

(I first came to know HandBrake ½ hour ago - really!)

thanks
Knud

mduell
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Joined: Sat Apr 21, 2007 8:54 pm

Re: Cannot watch content as I used to

Post by mduell »

An Activity Log is required for support requests. Please read How-to get an activity log? for details on how and why this should be provided.

Woodstock
Veteran User
Posts: 3620
Joined: Tue Aug 27, 2013 6:39 am

Re: Cannot watch content as I used to

Post by Woodstock »

You have given NO information for us to work with, other than the model number of a Samsung TV. "SMART" TV is a relative term, and there are no geniuses in that family.

That's why we need the log; we do not even know what type of content you're trying to convert!

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