Viera DLNA can't see file

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woz37
New User
Posts: 1
Joined: Sat Sep 07, 2019 5:46 am

Viera DLNA can't see file

Post by woz37 » Sat Sep 07, 2019 6:15 am

Description of problem or question:
Hi all, I have a Panasonic Viera 60AS740A accessing an ASUS router as DLNA server. I have been converting an (MKV file with 2 channel audio) to (MKV 5.1 channel audio) so I can listen to the movie via the Toslink output from TV.
When I convert the file using Handbrake, the file becomes invisible to the TV (i.e. it does not appear on the file list on the TV). I have had the same issue using the Prism converter, however, If I do this process with Fonepaw then the converted file is visible and plays fine. Only problem is Fonepaw would set me back almost $50.00 AU! The only difference I can see between the two files is that on Windows Explorer the Fonepaw file shows a Data rate and Total bitrate figure wheras the Handbrake (and Prism) files do not (Handbrake file shows Total bitrate of 0kbs). I have no idea if this is related but it is the only difference I can see between the files. I have tried many combinations of settings in Handbrake including all the recommended ones but the movie file always remains invisible. The original MKV is also visible to the TV.
Has anyone any idea what causes an MKV or MP4 file to be completely invisible to the player and how I can modify the converted file so it can be seen? THANKYOU! :|



Steps to reproduce the problem (If Applicable):




HandBrake version (e.g., 1.0.0):

Version 1.2.2 (2019022300)


Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):

Windows 10




HandBrake Activity Log ***required*** (see How-to get an activity log)

Code: Select all

HandBrake 1.2.2 (2019022300)
OS: Microsoft Windows NT 10.0.18362.0
CPU: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz
Ram: 16301 MB, 
GPU Information:
  NVIDIA GeForce GTX 770M - 22.21.13.8205
  Intel(R) HD Graphics 4600 - 20.19.15.5063
Screen: 1920x1080
Temp Dir: C:\Users\Duncan\AppData\Local\Temp\
Install Dir: C:\Program Files\HandBrake
Data Dir: C:\Users\Duncan\AppData\Roaming\HandBrake

-------------------------------------------


# Starting Encode ...

[15:36:42] hb_init: starting libhb thread
[15:36:42] 1 job(s) to process
[15:36:42] json job:
{
  "Audio": {
    "AudioList": [
      {
        "Bitrate": 640,
        "DRC": 0.0,
        "Encoder": "ac3",
        "Gain": 0.0,
        "Mixdown": 7,
        "NormalizeMixLevel": false,
        "Samplerate": 0,
        "Track": 0,
        "DitherMethod": 0
      }
    ],
    "CopyMask": [
      "copy:aac",
      "copy:ac3",
      "copy:dtshd",
      "copy:dts",
      "copy:eac3",
      "copy:flac",
      "copy:mp3",
      "copy:truehd"
    ],
    "FallbackEncoder": "ac3"
  },
  "Destination": {
    "ChapterList": [
      {
        "Name": "Chapter 1"
      }
    ],
    "ChapterMarkers": true,
    "AlignAVStart": false,
    "File": "D:\\Video Conversions\\Handbrake\\Apollo 11 (2019)-1.mkv",
    "Mp4Options": {
      "IpodAtom": false,
      "Mp4Optimize": false
    },
    "Mux": "mkv"
  },
  "Filters": {
    "FilterList": [
      {
        "ID": 11,
        "Settings": {
          "crop-bottom": "0",
          "crop-left": "0",
          "crop-right": "0",
          "crop-top": "0",
          "height": "872",
          "width": "1920"
        }
      },
      {
        "ID": 6,
        "Settings": {
          "mode": "2",
          "rate": "27000000/900000"
        }
      }
    ]
  },
  "PAR": {
    "Num": 1,
    "Den": 1
  },
  "Metadata": {},
  "SequenceID": 0,
  "Source": {
    "Angle": 1,
    "Range": {
      "Type": "time",
      "Start": 0,
      "End": 5400000
    },
    "Title": 1,
    "Path": "D:\\Video Conversions\\Originals\\Apollo 11 (2019).mkv"
  },
  "Subtitle": {
    "Search": {
      "Burn": true,
      "Default": false,
      "Enable": true,
      "Forced": true
    },
    "SubtitleList": []
  },
  "Video": {
    "Encoder": "x264",
    "Level": "4.0",
    "TwoPass": false,
    "Turbo": false,
    "ColorMatrixCode": 0,
    "Options": "",
    "Preset": "fast",
    "Profile": "main",
    "Quality": 22.0,
    "QSV": {
      "Decode": false,
      "AsyncDepth": 0
    }
  }
}
[15:36:42] CPU: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz
[15:36:42]  - Intel microarchitecture Haswell
[15:36:42]  - logical processor count: 8
[15:36:42] Intel Quick Sync Video support: yes
[15:36:42]  - Intel Media SDK hardware: API 1.20 (minimum: 1.3)
[15:36:42]  - H.264 encoder: yes
[15:36:42]     - preferred implementation: hardware (any) via D3D11
[15:36:42]     - capabilities (hardware):  breftype icq+la+i+downs vsinfo opt1 opt2+mbbrc+extbrc+trellis+ib_adapt+nmpslice
[15:36:42]  - H.265 encoder: no
[15:36:42] hb_scan: path=D:\Video Conversions\Originals\Apollo 11 (2019).mkv, title_index=1
udfread ERROR: ECMA 167 Volume Recognition failed
src/libbluray/disc/disc.c:323: failed opening UDF image D:\Video Conversions\Originals\Apollo 11 (2019).mkv
src/libbluray/disc/disc.c:424: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:424: error opening file BDMV\BACKUP\index.bdmv
[15:36:42] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 6.0.0
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[15:36:42] dvd: not a dvd - trying as a stream/file instead
Input #0, matroska,webm, from 'D:\Video Conversions\Originals\Apollo 11 (2019).mkv':
  Metadata:
    title           : Apollo.11.2019.1080p.BRRip.x264-MkvCage.ws
    encoder         : libebml v1.3.7 + libmatroska v1.5.0
    creation_time   : 2019-05-04T03:12:01.000000Z
  Duration: 01:33:01.24, start: 0.000000, bitrate: 2787 kb/s
    Stream #0:0(eng): Subtitle: subrip (default)
    Metadata:
      BPS-eng         : 78
      DURATION-eng    : 01:29:56.342000000
      NUMBER_OF_FRAMES-eng: 1592
      NUMBER_OF_BYTES-eng: 53250
      _STATISTICS_WRITING_APP-eng: mkvmerge v32.0.0 ('Astral Progressions') 64-bit
      _STATISTICS_WRITING_DATE_UTC-eng: 2019-05-04 03:12:01
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:1: Video: h264 (High), yuv420p(progressive), 1920x872, SAR 1:1 DAR 240:109, 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default)
    Metadata:
      BPS-eng         : 2529349
      DURATION-eng    : 01:33:01.238000000
      NUMBER_OF_FRAMES-eng: 133816
      NUMBER_OF_BYTES-eng: 1764612813
      _STATISTICS_WRITING_APP-eng: mkvmerge v32.0.0 ('Astral Progressions') 64-bit
      _STATISTICS_WRITING_DATE_UTC-eng: 2019-05-04 03:12:01
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:2(eng): Audio: aac (HE-AAC), 48000 Hz, 5.1, fltp (default)
    Metadata:
      BPS-eng         : 255999
      DURATION-eng    : 01:33:00.246000000
      NUMBER_OF_FRAMES-eng: 130787
      NUMBER_OF_BYTES-eng: 178567852
      _STATISTICS_WRITING_APP-eng: mkvmerge v32.0.0 ('Astral Progressions') 64-bit
      _STATISTICS_WRITING_DATE_UTC-eng: 2019-05-04 03:12:01
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
[15:36:42] scan: decoding previews for title 1
[15:36:42] scan: audio 0x2: aac, rate=48000Hz, bitrate=1 English (HE-AAC) (5.1 ch)
[15:36:43] scan: 10 previews, 1920x872, 23.976 fps, autocrop = 0/0/0/0, aspect 2.20:1, PAR 1:1
[15:36:43] scan: supported video decoders: avcodec qsv
[15:36:43] libhb: scan thread found 1 valid title(s)
[15:36:43] Skipping subtitle scan.  No suitable subtitle tracks.
[15:36:43] starting job
[15:36:43] work: only 1 chapter, disabling chapter markers
[15:36:43] job configuration:
[15:36:43]  * source
[15:36:43]    + D:\Video Conversions\Originals\Apollo 11 (2019).mkv
[15:36:43]    + title 1, start 00:00:0.00 stop 00:01:0.00
[15:36:43]    + container: matroska,webm
[15:36:43]    + data rate: 2787 kbps
[15:36:43]  * destination
[15:36:43]    + D:\Video Conversions\Handbrake\Apollo 11 (2019)-1.mkv
[15:36:43]    + container: Matroska (libavformat)
[15:36:43]  * video track
[15:36:43]    + decoder: h264
[15:36:43]    + filters
[15:36:43]      + Framerate Shaper (mode=2:rate=27000000/900000)
[15:36:43]        + frame rate: 23.976 fps -> peak rate limited to 30.000 fps
[15:36:43]      + Crop and Scale (width=1920:height=872:crop-top=0:crop-bottom=0:crop-left=0:crop-right=0)
[15:36:43]        + source: 1920 * 872, crop (0/0/0/0): 1920 * 872, scale: 1920 * 872
[15:36:43]    + Output geometry
[15:36:43]      + storage dimensions: 1920 x 872
[15:36:43]      + pixel aspect ratio: 1 : 1
[15:36:43]      + display dimensions: 1920 x 872
[15:36:43]    + encoder: H.264 (libx264)
[15:36:43]      + preset:  fast
[15:36:43]      + profile: main
[15:36:43]      + level:   4.0
[15:36:43]      + quality: 22.00 (RF)
[15:36:43]      + color profile: 1-1-1
[15:36:43]  * audio track 1
[15:36:43]    + decoder: English (HE-AAC) (5.1 ch) (track 1, id 0x2)
[15:36:43]      + samplerate: 48000 Hz
[15:36:43]    + mixdown: 5.1 Channels
[15:36:43]    + dither: none
[15:36:43]    + encoder: AC3 (libavcodec)
[15:36:43]      + bitrate: 640 kbps, samplerate: 48000 Hz
[15:36:43] sync: expecting 1462 video frames
[15:36:43] encx264: min-keyint: 24, keyint: 240
[15:36:43] encx264: encoding at constant RF 22.000000
[15:36:43] encx264: unparsed options: level=4.0:ref=2:8x8dct=0:weightp=1:subme=6:vbv-bufsize=25000:vbv-maxrate=20000:rc-lookahead=30
x264 [info]: using SAR=1/1
x264 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX FMA3 BMI2 AVX2
x264 [info]: profile Main, level 4.0, 4:2:0, 8-bit
[15:36:43] sync: first pts video is 0
[15:36:43] sync: "Chapter 1" (1) at frame 1 time 0
[15:36:43] sync: first pts audio 0x2 is 3870
[15:37:08] sync: reached video pts 5401646, exiting early
[15:37:08] sync: reached audio 0x2 pts 5402910, exiting early
[15:37:09] work: average encoding speed for job is 55.769836 fps
[15:37:09] vfr: 1439 frames output, 0 dropped and 0 duped for CFR/PFR
[15:37:09] vfr: lost time: 0 (0 frames)
[15:37:09] vfr: gained time: 0 (0 frames) (0 not accounted for)
[15:37:09] aac-decoder done: 1584 frames, 0 decoder errors
[15:37:09] h264-decoder done: 1606 frames, 0 decoder errors
[15:37:09] sync: got 1439 frames, 1462 expected
[15:37:09] sync: framerate min 23.981 fps, max 23.981 fps, avg 23.976 fps
x264 [info]: frame I:16    Avg QP:16.35  size: 80874
x264 [info]: frame P:470   Avg QP:16.82  size: 22219
x264 [info]: frame B:953   Avg QP:17.92  size:  6939
x264 [info]: consecutive B-frames:  8.5%  7.9%  5.2% 78.4%
x264 [info]: mb I  I16..4: 52.8%  0.0% 47.2%
x264 [info]: mb P  I16..4: 22.0%  0.0%  6.3%  P16..4: 27.5%  5.9%  2.6%  0.0%  0.0%    skip:35.6%
x264 [info]: mb B  I16..4:  3.5%  0.0%  0.6%  B16..8: 17.2%  2.8%  0.2%  direct: 7.1%  skip:68.6%  L0:45.0% L1:49.3% BI: 5.7%
x264 [info]: coded y,uvDC,uvAC intra: 22.1% 54.7% 12.7% inter: 4.8% 18.5% 0.5%
x264 [info]: i16 v,h,dc,p: 43% 29% 14% 14%
x264 [info]: i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 22% 21% 23%  6%  7%  5%  6%  4%  6%
x264 [info]: i8c dc,h,v,p: 54% 24% 18%  4%
x264 [info]: Weighted P-Frames: Y:16.8% UV:14.3%
x264 [info]: ref P L0: 71.8% 28.2%
x264 [info]: ref B L0: 80.0% 20.0%
x264 [info]: ref B L1: 95.6%  4.4%
x264 [info]: kb/s:2445.86
[15:37:09] mux: track 0, 1439 frames, 18349043 bytes, 2445.79 kbps, fifo 1024
[15:37:09] mux: track 1, 1874 frames, 4797440 bytes, 639.46 kbps, fifo 2048
[15:37:09] libhb: work result = 0

# Encode Completed ...

User avatar
s55
HandBrake Team
Posts: 9524
Joined: Sun Dec 24, 2006 1:05 pm

Re: Viera DLNA can't see file

Post by s55 » Sat Sep 07, 2019 9:40 am

Could be the AC3 audio track you encoded. Maybe Try AAC.

Otherwise, if your TV can't play it, it's most likely a bug in the TV's parser.

Woodstock
Veteran User
Posts: 3186
Joined: Tue Aug 27, 2013 6:39 am

Re: Viera DLNA can't see file

Post by Woodstock » Sat Sep 07, 2019 2:35 pm

Also try passing the existing AAC track through, rather than re-encoding it.

musicvid
Veteran User
Posts: 3277
Joined: Sat Jun 27, 2009 1:19 am

Re: Viera DLNA can't see file

Post by musicvid » Sat Sep 07, 2019 3:09 pm

DLNA servers are not created equal. Find out what formats and parameters yours supports, and stick to that.

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