File created using Apple 2160p60 4K HEVC Surround Preset doesn't not play correctly on AppleTV 4K

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roundy
Posts: 2
Joined: Fri Dec 28, 2018 10:21 pm

File created using Apple 2160p60 4K HEVC Surround Preset doesn't not play correctly on AppleTV 4K

Post by roundy » Fri Dec 28, 2018 10:33 pm

Description of problem or question:
Encodes created using the Apple 2160p60 4K HEVC Surround does not play correctly on AppleTV 4K. Specifically, I get a green colored screen - no video. The audio plays fine.



Steps to reproduce the problem (If Applicable):
Encode anything using the Apple 2160p60 4K HEVC Surround preset



HandBrake version (e.g., 1.0.0):
1.2.0 (2018122200)

Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):
macOS 10.14.2 Mojave


HandBrake Activity Log ***required*** (see How-to get an activity log)

Code: Select all

[22:12:37] macgui: Handbrake Version: 1.2.0  (2018122200)
[22:12:37] hb_init: starting libhb thread
[22:12:37] hb_init: starting libhb thread
[22:21:06] macgui: trying to open a folder or file
[22:21:06] macgui: ScanCore scanning titles with a duration of 10 seconds or more
[22:21:06] CPU: Intel(R) Xeon(R) CPU E5-1650 v2 @ 3.50GHz
[22:21:06]  - Intel microarchitecture Ivy Bridge
[22:21:06]  - logical processor count: 12
[22:21:06] hb_scan: path=/Volumes/Macintosh HD 1/DVD Rips/Schindler's List_t00.mkv, title_index=0
udfread ERROR: ECMA 167 Volume Recognition failed
disc.c:323: failed opening UDF image /Volumes/Macintosh HD 1/DVD Rips/Schindler's List_t00.mkv
disc.c:424: error opening file BDMV/index.bdmv
disc.c:424: error opening file BDMV/BACKUP/index.bdmv
[22:21:06] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 6.0.0
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[22:21:06] dvd: not a dvd - trying as a stream/file instead
Input #0, matroska,webm, from '/Volumes/Macintosh HD 1/DVD Rips/Schindler's List_t00.mkv':
  Metadata:
    title           : Schindler's List
    encoder         : libmakemkv v1.14.2 (1.3.5/1.4.7) darwin(x64-release)
    creation_time   : 2018-12-28T00:37:53.000000Z
  Duration: 03:15:07.74, start: 0.000000, bitrate: 52038 kb/s
    Chapter #0:0: start 0.000000, end 203.036167
    Metadata:
      title           : Chapter 01
    Chapter #0:1: start 203.036167, end 611.944667
    Metadata:
      title           : Chapter 02
    Chapter #0:2: start 611.944667, end 891.307083
    Metadata:
      title           : Chapter 03
    Chapter #0:3: start 891.307083, end 1048.714333
    Metadata:
      title           : Chapter 04
    Chapter #0:4: start 1048.714333, end 1302.009042
    Metadata:
      title           : Chapter 05
    Chapter #0:5: start 1302.009042, end 1428.009917
    Metadata:
      title           : Chapter 06
    Chapter #0:6: start 1428.009917, end 1837.669167
    Metadata:
      title           : Chapter 07
    Chapter #0:7: start 1837.669167, end 2063.478083
    Metadata:
      title           : Chapter 08
    Chapter #0:8: start 2063.478083, end 2503.667833
    Metadata:
      title           : Chapter 09
    Chapter #0:9: start 2503.667833, end 2656.612292
    Metadata:
      title           : Chapter 10
    Chapter #0:10: start 2656.612292, end 3055.552500
    Metadata:
      title           : Chapter 11
    Chapter #0:11: start 3055.552500, end 3309.431125
    Metadata:
      title           : Chapter 12
    Chapter #0:12: start 3309.431125, end 3404.859792
    Metadata:
      title           : Chapter 13
    Chapter #0:13: start 3404.859792, end 4424.753667
    Metadata:
      title           : Chapter 14
    Chapter #0:14: start 4424.753667, end 4625.454167
    Metadata:
      title           : Chapter 15
    Chapter #0:15: start 4625.454167, end 5162.115292
    Metadata:
      title           : Chapter 16
    Chapter #0:16: start 5162.115292, end 5366.319292
    Metadata:
      title           : Chapter 17
    Chapter #0:17: start 5366.319292, end 5520.890375
    Metadata:
      title           : Chapter 18
    Chapter #0:18: start 5520.890375, end 5916.535625
    Metadata:
      title           : Chapter 19
    Chapter #0:19: start 5916.535625, end 6199.526667
    Metadata:
      title           : Chapter 20
    Chapter #0:20: start 6199.526667, end 6576.611708
    Metadata:
      title           : Chapter 21
    Chapter #0:21: start 6576.611708, end 6945.980708
    Metadata:
      title           : Chapter 22
    Chapter #0:22: start 6945.980708, end 7122.824042
    Metadata:
      title           : Chapter 23
    Chapter #0:23: start 7122.824042, end 7379.789083
    Metadata:
      title           : Chapter 24
    Chapter #0:24: start 7379.789083, end 7609.101500
    Metadata:
      title           : Chapter 25
    Chapter #0:25: start 7609.101500, end 7811.637167
    Metadata:
      title           : Chapter 26
    Chapter #0:26: start 7811.637167, end 8024.725042
    Metadata:
      title           : Chapter 27
    Chapter #0:27: start 8024.725042, end 8301.376417
    Metadata:
      title           : Chapter 28
    Chapter #0:28: start 8301.376417, end 8806.339208
    Metadata:
      title           : Chapter 29
    Chapter #0:29: start 8806.339208, end 9255.621375
    Metadata:
      title           : Chapter 30
    Chapter #0:30: start 9255.621375, end 9527.851667
    Metadata:
      title           : Chapter 31
    Chapter #0:31: start 9527.851667, end 9675.165500
    Metadata:
      title           : Chapter 32
    Chapter #0:32: start 9675.165500, end 9981.763458
    Metadata:
      title           : Chapter 33
    Chapter #0:33: start 9981.763458, end 10092.248833
    Metadata:
      title           : Chapter 34
    Chapter #0:34: start 10092.248833, end 10223.213000
    Metadata:
      title           : Chapter 35
    Chapter #0:35: start 10223.213000, end 10528.100917
    Metadata:
      title           : Chapter 36
    Chapter #0:36: start 10528.100917, end 10911.066833
    Metadata:
      title           : Chapter 37
    Chapter #0:37: start 10911.066833, end 11105.010583
    Metadata:
      title           : Chapter 38
    Chapter #0:38: start 11105.010583, end 11330.110458
    Metadata:
      title           : Chapter 39
    Chapter #0:39: start 11330.110458, end 11707.737708
    Metadata:
      title           : Chapter 40
    Stream #0:0(eng): Video: hevc (Main 10), yuv420p10le(tv, bt2020nc/bt2020/smpte2084), 3840x2160 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 1k tbn, 23.98 tbc
    Metadata:
      BPS-eng         : 51587441
      DURATION-eng    : 03:15:07.737708333
      NUMBER_OF_FRAMES-eng: 280705
      NUMBER_OF_BYTES-eng: 75496524234
      SOURCE_ID-eng   : 001011
      _STATISTICS_WRITING_APP-eng: MakeMKV v1.14.2 darwin(x64-release)
      _STATISTICS_WRITING_DATE_UTC-eng: 2018-12-28 00:37:53
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
    Stream #0:1(eng): Audio: ac3, 48000 Hz, 5.1(side), fltp, 448 kb/s (default)
    Metadata:
      title           : Surround 5.1
      BPS-eng         : 448000
      DURATION-eng    : 03:15:07.744000000
      NUMBER_OF_FRAMES-eng: 365867
      NUMBER_OF_BYTES-eng: 655633664
      SOURCE_ID-eng   : 001100
      _STATISTICS_WRITING_APP-eng: MakeMKV v1.14.2 darwin(x64-release)
      _STATISTICS_WRITING_DATE_UTC-eng: 2018-12-28 00:37:53
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
[22:21:06] scan: decoding previews for title 1
[22:21:06] scan: audio 0x1: ac3, rate=48000Hz, bitrate=448000 English (AC3) (5.1 ch)
[22:21:11] scan: 10 previews, 3840x2160, 23.976 fps, autocrop = 42/42/0/0, aspect 16:9, PAR 1:1
[22:21:11] libhb: scan thread found 1 valid title(s)
[22:21:11] macgui: ScanCore scan done
[22:21:41] macgui: Failed to create bookmark: Error Domain=NSCocoaErrorDomain Code=256 "Failed to retrieve app-scope key" UserInfo={NSDebugDescription=Failed to retrieve app-scope key}
[22:21:46] macgui: QueueCore prevented sleep
[22:21:46] macgui: QueueCore scanning specifically for title: 1
[22:21:46] CPU: Intel(R) Xeon(R) CPU E5-1650 v2 @ 3.50GHz
[22:21:46]  - Intel microarchitecture Ivy Bridge
[22:21:46]  - logical processor count: 12
[22:21:46] hb_scan: path=/Volumes/Macintosh HD 1/DVD Rips/Schindler's List_t00.mkv, title_index=1
udfread ERROR: ECMA 167 Volume Recognition failed
disc.c:323: failed opening UDF image /Volumes/Macintosh HD 1/DVD Rips/Schindler's List_t00.mkv
disc.c:424: error opening file BDMV/index.bdmv
disc.c:424: error opening file BDMV/BACKUP/index.bdmv
[22:21:46] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 6.0.0
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[22:21:46] dvd: not a dvd - trying as a stream/file instead
Input #0, matroska,webm, from '/Volumes/Macintosh HD 1/DVD Rips/Schindler's List_t00.mkv':
  Metadata:
    title           : Schindler's List
    encoder         : libmakemkv v1.14.2 (1.3.5/1.4.7) darwin(x64-release)
    creation_time   : 2018-12-28T00:37:53.000000Z
  Duration: 03:15:07.74, start: 0.000000, bitrate: 52038 kb/s
    Chapter #0:0: start 0.000000, end 203.036167
    Metadata:
      title           : Chapter 01
    Chapter #0:1: start 203.036167, end 611.944667
    Metadata:
      title           : Chapter 02
    Chapter #0:2: start 611.944667, end 891.307083
    Metadata:
      title           : Chapter 03
    Chapter #0:3: start 891.307083, end 1048.714333
    Metadata:
      title           : Chapter 04
    Chapter #0:4: start 1048.714333, end 1302.009042
    Metadata:
      title           : Chapter 05
    Chapter #0:5: start 1302.009042, end 1428.009917
    Metadata:
      title           : Chapter 06
    Chapter #0:6: start 1428.009917, end 1837.669167
    Metadata:
      title           : Chapter 07
    Chapter #0:7: start 1837.669167, end 2063.478083
    Metadata:
      title           : Chapter 08
    Chapter #0:8: start 2063.478083, end 2503.667833
    Metadata:
      title           : Chapter 09
    Chapter #0:9: start 2503.667833, end 2656.612292
    Metadata:
      title           : Chapter 10
    Chapter #0:10: start 2656.612292, end 3055.552500
    Metadata:
      title           : Chapter 11
    Chapter #0:11: start 3055.552500, end 3309.431125
    Metadata:
      title           : Chapter 12
    Chapter #0:12: start 3309.431125, end 3404.859792
    Metadata:
      title           : Chapter 13
    Chapter #0:13: start 3404.859792, end 4424.753667
    Metadata:
      title           : Chapter 14
    Chapter #0:14: start 4424.753667, end 4625.454167
    Metadata:
      title           : Chapter 15
    Chapter #0:15: start 4625.454167, end 5162.115292
    Metadata:
      title           : Chapter 16
    Chapter #0:16: start 5162.115292, end 5366.319292
    Metadata:
      title           : Chapter 17
    Chapter #0:17: start 5366.319292, end 5520.890375
    Metadata:
      title           : Chapter 18
    Chapter #0:18: start 5520.890375, end 5916.535625
    Metadata:
      title           : Chapter 19
    Chapter #0:19: start 5916.535625, end 6199.526667
    Metadata:
      title           : Chapter 20
    Chapter #0:20: start 6199.526667, end 6576.611708
    Metadata:
      title           : Chapter 21
    Chapter #0:21: start 6576.611708, end 6945.980708
    Metadata:
      title           : Chapter 22
    Chapter #0:22: start 6945.980708, end 7122.824042
    Metadata:
      title           : Chapter 23
    Chapter #0:23: start 7122.824042, end 7379.789083
    Metadata:
      title           : Chapter 24
    Chapter #0:24: start 7379.789083, end 7609.101500
    Metadata:
      title           : Chapter 25
    Chapter #0:25: start 7609.101500, end 7811.637167
    Metadata:
      title           : Chapter 26
    Chapter #0:26: start 7811.637167, end 8024.725042
    Metadata:
      title           : Chapter 27
    Chapter #0:27: start 8024.725042, end 8301.376417
    Metadata:
      title           : Chapter 28
    Chapter #0:28: start 8301.376417, end 8806.339208
    Metadata:
      title           : Chapter 29
    Chapter #0:29: start 8806.339208, end 9255.621375
    Metadata:
      title           : Chapter 30
    Chapter #0:30: start 9255.621375, end 9527.851667
    Metadata:
      title           : Chapter 31
    Chapter #0:31: start 9527.851667, end 9675.165500
    Metadata:
      title           : Chapter 32
    Chapter #0:32: start 9675.165500, end 9981.763458
    Metadata:
      title           : Chapter 33
    Chapter #0:33: start 9981.763458, end 10092.248833
    Metadata:
      title           : Chapter 34
    Chapter #0:34: start 10092.248833, end 10223.213000
    Metadata:
      title           : Chapter 35
    Chapter #0:35: start 10223.213000, end 10528.100917
    Metadata:
      title           : Chapter 36
    Chapter #0:36: start 10528.100917, end 10911.066833
    Metadata:
      title           : Chapter 37
    Chapter #0:37: start 10911.066833, end 11105.010583
    Metadata:
      title           : Chapter 38
    Chapter #0:38: start 11105.010583, end 11330.110458
    Metadata:
      title           : Chapter 39
    Chapter #0:39: start 11330.110458, end 11707.737708
    Metadata:
      title           : Chapter 40
    Stream #0:0(eng): Video: hevc (Main 10), yuv420p10le(tv, bt2020nc/bt2020/smpte2084), 3840x2160 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 1k tbn, 23.98 tbc
    Metadata:
      BPS-eng         : 51587441
      DURATION-eng    : 03:15:07.737708333
      NUMBER_OF_FRAMES-eng: 280705
      NUMBER_OF_BYTES-eng: 75496524234
      SOURCE_ID-eng   : 001011
      _STATISTICS_WRITING_APP-eng: MakeMKV v1.14.2 darwin(x64-release)
      _STATISTICS_WRITING_DATE_UTC-eng: 2018-12-28 00:37:53
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
    Stream #0:1(eng): Audio: ac3, 48000 Hz, 5.1(side), fltp, 448 kb/s (default)
    Metadata:
      title           : Surround 5.1
      BPS-eng         : 448000
      DURATION-eng    : 03:15:07.744000000
      NUMBER_OF_FRAMES-eng: 365867
      NUMBER_OF_BYTES-eng: 655633664
      SOURCE_ID-eng   : 001100
      _STATISTICS_WRITING_APP-eng: MakeMKV v1.14.2 darwin(x64-release)
      _STATISTICS_WRITING_DATE_UTC-eng: 2018-12-28 00:37:53
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
[22:21:46] scan: decoding previews for title 1
[22:21:46] scan: audio 0x1: ac3, rate=48000Hz, bitrate=448000 English (AC3) (5.1 ch)
[22:21:51] scan: 10 previews, 3840x2160, 23.976 fps, autocrop = 42/42/0/0, aspect 16:9, PAR 1:1
[22:21:51] libhb: scan thread found 1 valid title(s)
[22:21:51] macgui: QueueCore scan done
[22:21:51] 1 job(s) to process
[22:21:51] starting job
[22:21:51] macgui: QueueCore started encoding Schindler's List_t00.m4v
[22:21:51] macgui: QueueCore with preset Apple 2160p60 4K HEVC Surround
[22:21:51] decomb filter thread started for segment 0
[22:21:51] decomb filter thread started for segment 1
[22:21:51] decomb filter thread started for segment 3
[22:21:51] decomb filter thread started for segment 4
[22:21:51] decomb filter thread started for segment 2
[22:21:51] decomb filter thread started for segment 5
[22:21:51] decomb filter thread started for segment 6
[22:21:51] decomb filter thread started for segment 7
[22:21:51] decomb filter thread started for segment 8
[22:21:51] decomb check thread started for segment 1
[22:21:51] decomb check thread started for segment 2
[22:21:51] decomb filter thread started for segment 11
[22:21:51] decomb check thread started for segment 0
[22:21:51] decomb check thread started for segment 5
[22:21:51] decomb filter thread started for segment 10
[22:21:51] decomb check thread started for segment 7
[22:21:51] decomb check thread started for segment 8
[22:21:51] decomb check thread started for segment 9
[22:21:51] decomb check thread started for segment 6
[22:21:51] decomb check thread started for segment 11
[22:21:51] decomb check thread started for segment 4
[22:21:51] decomb filter thread started for segment 9
[22:21:51] decomb check thread started for segment 10
[22:21:51] decomb check thread started for segment 3
[22:21:51] mask filter thread started for segment 0
[22:21:51] mask filter thread started for segment 1
[22:21:51] mask filter thread started for segment 2
[22:21:51] mask filter thread started for segment 7
[22:21:51] mask filter thread started for segment 8
[22:21:51] mask filter thread started for segment 5
[22:21:51] mask filter thread started for segment 10
[22:21:51] mask filter thread started for segment 11
[22:21:51] mask filter thread started for segment 4
[22:21:51] mask filter thread started for segment 9
[22:21:51] mask filter thread started for segment 6
[22:21:51] mask erode thread started for segment 3
[22:21:51] mask erode thread started for segment 0
[22:21:51] mask erode thread started for segment 5
[22:21:51] mask erode thread started for segment 6
[22:21:51] mask filter thread started for segment 3
[22:21:51] mask erode thread started for segment 8
[22:21:51] mask erode thread started for segment 9
[22:21:51] mask erode thread started for segment 10
[22:21:51] mask erode thread started for segment 11
[22:21:51] mask erode thread started for segment 4
[22:21:51] mask dilate thread started for segment 1
[22:21:51] mask dilate thread started for segment 2
[22:21:51] mask dilate thread started for segment 3
[22:21:51] mask dilate thread started for segment 0
[22:21:51] mask dilate thread started for segment 5
[22:21:51] mask dilate thread started for segment 6
[22:21:51] mask dilate thread started for segment 7
[22:21:51] mask dilate thread started for segment 8
[22:21:51] mask dilate thread started for segment 9
[22:21:51] mask dilate thread started for segment 10
[22:21:51] mask dilate thread started for segment 11
[22:21:51] mask dilate thread started for segment 4
[22:21:51] yadif thread started for segment 0
[22:21:51] mask erode thread started for segment 2
[22:21:51] mask erode thread started for segment 7
[22:21:51] mask erode thread started for segment 1
[22:21:51] yadif thread started for segment 1
[22:21:51] yadif thread started for segment 2
[22:21:51] yadif thread started for segment 3
[22:21:51] yadif thread started for segment 4
[22:21:51] yadif thread started for segment 5
[22:21:51] yadif thread started for segment 8
[22:21:51] yadif thread started for segment 9
[22:21:51] yadif thread started for segment 10
[22:21:51] yadif thread started for segment 7
[22:21:51] yadif thread started for segment 6
[22:21:51] job configuration:
[22:21:51] yadif thread started for segment 11
[22:21:51]  * source
[22:21:51]    + /Volumes/Macintosh HD 1/DVD Rips/Schindler's List_t00.mkv
[22:21:51]    + title 1, chapter(s) 1 to 5
[22:21:51]    + container: matroska,webm
[22:21:51]    + data rate: 52038 kbps
[22:21:51]  * destination
[22:21:51]    + /Volumes/Macintosh HD 1/Handbrake Work/Schindler's List_t00.m4v
[22:21:51]    + container: MPEG-4 (libavformat)
[22:21:51]      + chapter markers
[22:21:51]  * video track
[22:21:51]    + decoder: hevc
[22:21:51]    + filters
[22:21:51]      + Comb Detect (mode=3:spatial-metric=2:motion-thresh=1:spatial-thresh=1:filter-mode=2:block-thresh=40:block-width=16:block-height=16)
[22:21:51]      + Decomb (mode=39)
[22:21:51]      + Framerate Shaper (mode=2:rate=27000000/450000)
[22:21:51]        + frame rate: 23.976 fps -> peak rate limited to 60.000 fps
[22:21:51]      + Crop and Scale (width=3840:height=2076:crop-top=42:crop-bottom=42:crop-left=0:crop-right=0)
[22:21:51]        + source: 3840 * 2160, crop (42/42/0/0): 3840 * 2076, scale: 3840 * 2076
[22:21:51]    + Output geometry
[22:21:51]      + storage dimensions: 3840 x 2076
[22:21:51]      + pixel aspect ratio: 1 : 1
[22:21:51]      + display dimensions: 3840 x 2076
[22:21:51]    + encoder: H.265 (libx265)
[22:21:51]      + preset:  slow
[22:21:51]      + options: strong-intra-smoothing=0:rect=0
[22:21:51]      + profile: main
[22:21:51]      + quality: 24.00 (RF)
[22:21:51]      + color profile: 9-16-9
[22:21:51]  * audio track 1
[22:21:51]    + decoder: English (AC3) (5.1 ch) (track 1, id 0x1)
[22:21:51]      + bitrate: 448 kbps, samplerate: 48000 Hz
[22:21:51]    + mixdown: Stereo
[22:21:51]    + dither: triangular
[22:21:51]    + encoder: AAC (Apple AudioToolbox)
[22:21:51]      + bitrate: 160 kbps, samplerate: 48000 Hz
[22:21:51]  * audio track 2
[22:21:51]    + decoder: English (AC3) (5.1 ch) (track 1, id 0x1)
[22:21:51]      + bitrate: 448 kbps, samplerate: 48000 Hz
[22:21:51]    + AC3 Passthru
[22:21:51] sync: expecting 31216 video frames
x265 [info]: HEVC encoder version 2.9
x265 [info]: build info [Mac OS X][clang 10.0.0][64 bit] 8bit+10bit+12bit
x265 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX
x265 [info]: Main profile, Level-5 (Main tier)
x265 [info]: Thread pool created using 12 threads
x265 [info]: Slices                              : 1
x265 [info]: frame threads / pool features       : 3 / wpp(33 rows)
x265 [info]: Coding QT: max CU size, min CU size : 64 / 8
x265 [info]: Residual QT: max TU size, max depth : 32 / 1 inter / 1 intra
x265 [info]: ME / range / subpel / merge         : star / 57 / 3 / 3
x265 [info]: Keyframe min / max / scenecut / bias: 24 / 240 / 40 / 5.00
x265 [info]: Lookahead / bframes / badapt        : 25 / 4 / 2
x265 [info]: b-pyramid / weightp / weightb       : 1 / 1 / 0
x265 [info]: References / ref-limit  cu / depth  : 4 / on / on
x265 [info]: AQ: mode / str / qg-size / cu-tree  : 1 / 1.0 / 32 / 1
x265 [info]: Rate Control / qCompress            : CRF-24.0 / 0.60
x265 [info]: tools: limit-modes rd=4 psy-rd=2.00 rdoq=2 psy-rdoq=1.00 rskip
x265 [info]: tools: signhide tmvp lslices=4 deblock sao
[22:21:51] sync: first pts video is 0
[22:21:51] sync: "Chapter 1" (1) at frame 1 time 0
[22:21:51] sync: first pts audio 0x1 is 0
[22:21:51] sync: first pts audio 0x1 is 0
[23:11:56] sync: "Chapter 2" (2) at frame 4870 time 18277008
[00:53:39] sync: "Chapter 3" (3) at frame 14673 time 55075020
[02:00:21] sync: "Chapter 4" (4) at frame 21374 time 80228898
[02:34:20] sync: "Chapter 5" (5) at frame 25148 time 94395551
[03:45:55] reader: end of chapter 5 (media 5) reached at media chapter 6
[03:45:55] reader: done. 1 scr changes
[03:47:47] work: average encoding speed for job is 1.602069 fps
[03:47:47] comb detect: heavy 80 | light 348 | uncombed 30791 | total 31219
[03:47:47] decomb: deinterlaced 80 | blended 348 | unfiltered 30791 | total 31219
[03:47:47] vfr: 31219 frames output, 0 dropped and 0 duped for CFR/PFR
[03:47:47] vfr: lost time: 0 (0 frames)
[03:47:47] vfr: gained time: 0 (0 frames) (0 not accounted for)
[03:47:47] ac3-decoder done: 40690 frames, 0 decoder errors
[03:47:47] ac3-decoder done: 40690 frames, 0 decoder errors
[03:47:47] hevc-decoder done: 31219 frames, 0 decoder errors
[03:47:47] sync: got 31219 frames, 31216 expected
[03:47:47] sync: framerate min 8.000 fps, max 23.981 fps, avg 23.974 fps
x265 [info]: frame I:    234, Avg QP:23.09  kb/s: 28121.91
x265 [info]: frame P:   6776, Avg QP:24.74  kb/s: 20110.54
x265 [info]: frame B:  24209, Avg QP:27.51  kb/s: 8306.61 
x265 [info]: Weighted P-Frames: Y:1.3% UV:0.4%
x265 [info]: consecutive B-frames: 3.9% 1.2% 7.7% 19.8% 67.3% 

encoded 31219 frames in 19556.43s (1.60 fps), 11017.14 kb/s, Avg QP:26.88
[03:47:47] mux: track 0, 31219 frames, 1793292313 bytes, 11017.20 kbps, fifo 512
[03:47:47] mux: track 1, 61038 frames, 26492318 bytes, 162.76 kbps, fifo 1024
[03:47:47] mux: track 2, 40690 frames, 72916480 bytes, 447.97 kbps, fifo 1024
[03:47:48] libhb: work result = 0
[03:47:48] macgui: QueueCore work done
[03:47:48] macgui: Queue Done, there are no more pending encodes
[03:47:48] macgui: QueueCore stopped preventing sleep
However, through trail and error, I have discovered that changing the Video Encoder from H.265 (x265) Profile: Main to H.265 (x265) 10-bit Profile Main10 produces a file that will play correctly on the AppleTV 4K. Has anyone else seen this behavior?

lukeslater
Posts: 1
Joined: Sat Dec 29, 2018 10:04 pm

Re: File created using Apple 2160p60 4K HEVC Surround Preset doesn't not play correctly on AppleTV 4K

Post by lukeslater » Sat Dec 29, 2018 10:07 pm

I have the exact same problem, encoding with H.265 10-bit fixes the green screen issue

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