Recent AppleTV 2 software update prohibiting playback

[beadboardbob]

It seems the most recent AppleTV 2 update has knocked out all movies encoded with the AppleTV 2 preset. I just get the error message: "Error Occurred Loading This Content. Please Try Again Later". The movies I encoded with presets for iPhone or older version of Handbrake still work.

The strange thing is, when I choose the movie in iTunes and choose "Create iPad and AppleTV version", a dialog box comes up saying "One or more videos were not converted because they are already in the correct format".

Are others experiencing this issue since the recent update?

Thanks

[HackerJL]

YES! I am having the exact same problem. I encoded about 20 files the other day, put em in itunes, works great in itunes, but errors on appletv 4.3.

If I go to something I encoded last week, works fine.

[randomreuben]

Would either of you please take the time to read that stuff in the red box just above your posts? AK-TIVI-TEE LOG... and RE-KWEIRED... Am I saying that right?

[HackerJL]

I was just agreeing with the problem. Everything I can see points to the appletv 4.3 update, nothing has changed in regards to handbrake from last week to this week. How is a handbrake 'AK-TIVI-TEE LOG' going to help you? Oh right, its not.

[Deleted User 11865]

YES! I am having the exact same problem. I encoded about 20 files the other day, put em in itunes, works great in itunes, but errors on appletv 4.3.

Encode log(s) please?

If I go to something I encoded last week, works fine.

Encode log(s) please?

OMG, maybe we could even compare the logs? What a silly idea.

[Tonnemanski]

I can hear the sound and the video starts but all stays black using an appletv2. Enclosed is my encoding log using the appleTV2 setting. ATV software is the latest.



HandBrake Activity Log for /Users/tpoot/Movies/Rapunzel HD Ned.m4v: 2011-03-25 08:02:13 +0100
Handbrake Version: 0.9.5 x86_64 (2011010300)

[08:02:13] macgui: Rip: Pending queue count is 0
[08:02:13] macgui: getNextPendingQueueIndex next pending encode index is:2
[08:02:13] macgui: scanning specifically for title: 1
[08:02:13] hb_scan: path=/Volumes/download/Rapunzel.2010.1080p.MKV.Multi.Audio.NLSubs-DMT/Rapunzel.2010.1080p.MKV.Multi.Audio.NLSubs-DMT.mkv, title_index=1
libbluray/bdnav/index_parse.c:157: indx_parse(): error opening /Volumes/download/Rapunzel.2010.1080p.MKV.Multi.Audio.NLSubs-DMT/Rapunzel.2010.1080p.MKV.Multi.Audio.NLSubs-DMT.mkv/BDMV/index.bdmv
libbluray/bluray.c:960: nav_get_title_list(/Volumes/download/Rapunzel.2010.1080p.MKV.Multi.Audio.NLSubs-DMT/Rapunzel.2010.1080p.MKV.Multi.Audio.NLSubs-DMT.mkv) failed (0x12e014a00)
[08:02:13] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 4.1.3
libdvdread: Using libdvdcss version 1.2.10 for DVD access
libdvdnav:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdnav:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[08:02:13] dvd: not a dvd - trying as a stream/file instead
Input #0, matroska,webm, from '/Volumes/download/Rapunzel.2010.1080p.MKV.Multi.Audio.NLSubs-DMT/Rapunzel.2010.1080p.MKV.Multi.Audio.NLSubs-DMT.mkv':
Metadata:
title : Rapunzel (2010) 1080P.X264.Bradje
Duration: 01:36:50.37, start: 0.000000, bitrate: 2688 kb/s
Stream #0.0(eng): Video: h264, yuv420p, 1876x1080, PAR 1:1 DAR 469:270, 25 fps, 25 tbr, 1k tbn, 47.95 tbc
Metadata:
title : x264
Stream #0.1(dut): Audio: ac3, 48000 Hz, 5.1, s16, 384 kb/s
Metadata:
title : AC3 Nederlands
Stream #0.2(eng): Audio: ac3, 48000 Hz, 5.1, s16, 384 kb/s
Metadata:
title : AC3 Engels
Stream #0.3(eng): Audio: dca, 48000 Hz, 5.1, s16, 1536 kb/s
Metadata:
title : DTS Engels
Stream #0.4(dut): Audio: ac3, 48000 Hz, 5.1, s16, 384 kb/s
Metadata:
title : AC3 Vlaams
Stream #0.5(dut): Subtitle: [0][0][0][0] / 0x0000
Metadata:
title : Subtitles
[08:02:13] scan: decoding previews for title 1
[08:02:13] scan: audio 0x2: AC-3, rate=48000Hz, bitrate=384000 English (AC3) (5.1 ch)
[08:02:13] scan: audio 0x1: AC-3, rate=48000Hz, bitrate=384000 Nederlands (AC3) (5.1 ch)
[08:02:13] scan: audio 0x4: AC-3, rate=48000Hz, bitrate=384000 Nederlands (AC3) (5.1 ch)
[08:02:13] scan: audio 0x3: DCA, rate=48000Hz, bitrate=1536000 English (DTS) (5.1 ch)
[08:02:14] scan: 10 previews, 1876x1080, 25.000 fps, autocrop = 0/0/0/0, aspect 1.74:1, PAR 1:1
[08:02:14] scan: title (0) job->width:1872, job->height:1072
[08:02:14] libhb: scan thread found 1 valid title(s)
[08:02:14] macgui: ScanDone state received from fQueueEncodeLibhb
[08:02:14] macgui: Preset: AppleTV 2
[08:02:14] macgui: processNewQueueEncode number of passes expected is: 1
[08:02:14] macgui: Start / Stop set to chapters
[08:02:14] macgui: prepareJob exiting
[08:02:14] 1 job(s) to process
[08:02:14] starting job
[08:02:14] sync: expecting 145284 video frames
[08:02:14] job configuration:
[08:02:14] * source
[08:02:14] + /Volumes/download/Rapunzel.2010.1080p.MKV.Multi.Audio.NLSubs-DMT/Rapunzel.2010.1080p.MKV.Multi.Audio.NLSubs-DMT.mkv
[08:02:14] + title 1, chapter(s) 1 to 1
[08:02:14] + container: matroska,webm
[08:02:14] + data rate: 2688 kbps
[08:02:14] * destination
[08:02:14] + /Users/tpoot/Movies/Rapunzel HD Ned.m4v
[08:02:14] + container: MPEG-4 (.mp4 and .m4v)
[08:02:14] + 64-bit formatting
[08:02:14] * video track
[08:02:14] + decoder: h264
[08:02:14] + frame rate: 25.000 fps -> peak rate limited to 29.970 fps
[08:02:14] + loose anamorphic
[08:02:14] + storage dimensions: 1876 * 1080 -> 1280 * 736, crop 0/0/0/0, mod 16
[08:02:14] + pixel aspect ratio: 10787 / 10800
[08:02:14] + display dimensions: 1278 * 736
[08:02:14] + encoder: x264
[08:02:14] + quality: 20.00 (RF)
[08:02:14] * audio track 0
[08:02:14] + decoder: Nederlands (AC3) (5.1 ch) (track 1, id 1)
[08:02:14] + bitrate: 384 kbps, samplerate: 48000 Hz
[08:02:14] + mixdown: Dolby Pro Logic II
[08:02:14] + encoder: ca_aac
[08:02:14] + bitrate: 160 kbps, samplerate: 48000 Hz
[08:02:14] * audio track 1
[08:02:14] + decoder: Nederlands (AC3) (5.1 ch) (track 1, id 1)
[08:02:14] + bitrate: 384 kbps, samplerate: 48000 Hz
[08:02:14] + AC3 passthrough
[08:02:14] encx264: min-keyint: auto (29), keyint: 300
[08:02:14] encx264: encoding with stored aspect 10787/10800
[08:02:14] encx264: Encoding at constant RF 20.000000
x264 [info]: using SAR=10787/10800
x264 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 FastShuffle SSE4.2
x264 [info]: profile High, level 3.2
No accelerated IMDCT transform found
No accelerated IMDCT transform found
[08:02:14] reader: first SCR 0 id 0 DTS 0
[10:41:48] reader: done. 1 scr changes
[10:41:51] work: average encoding speed for job is 15.066962 fps
[10:41:51] sync: got 144249 frames, 145284 expected
[10:41:51] h264-decoder done: 144249 frames, 0 decoder errors, 0 drops
[10:41:51] render: 144249 frames output, 0 dropped and 0 duped for CFR/PFR
[10:41:51] render: lost time: 0 (0 frames)
[10:41:51] render: gained time: 0 (0 frames) (0 not accounted for)
x264 [info]: frame I:1569 Avg QP:14.78 size:116086 PSNR Mean Y:49.46 U:51.96 V:51.95 Avg:50.08 Global:49.46
x264 [info]: frame P:54367 Avg QP:18.60 size: 19518 PSNR Mean Y:46.53 U:49.46 V:49.59 Avg:47.26 Global:46.42
x264 [info]: frame B:88313 Avg QP:22.01 size: 3856 PSNR Mean Y:46.18 U:49.24 V:49.33 Avg:46.95 Global:46.24
x264 [info]: consecutive B-frames: 11.7% 13.6% 11.0% 63.7%
x264 [info]: mb I I16..4: 9.5% 65.0% 25.4%
x264 [info]: mb P I16..4: 2.2% 7.2% 1.2% P16..4: 34.4% 13.9% 8.9% 0.0% 0.0% skip:32.3%
x264 [info]: mb B I16..4: 0.1% 0.4% 0.1% B16..8: 32.9% 2.8% 0.6% direct: 1.0% skip:62.2% L0:40.6% L1:53.9% BI: 5.6%
x264 [info]: 8x8 transform intra:67.6% inter:75.3%
x264 [info]: coded y,uvDC,uvAC intra: 63.8% 77.0% 46.1% inter: 12.2% 14.7% 2.2%
x264 [info]: i16 v,h,dc,p: 37% 18% 7% 38%
x264 [info]: i8 v,h,dc,ddl,ddr,vr,hd,vl,hu: 17% 15% 19% 6% 9% 9% 9% 8% 8%
x264 [info]: i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 20% 16% 14% 6% 12% 10% 9% 7% 6%
x264 [info]: i8c dc,h,v,p: 49% 20% 20% 11%
x264 [info]: Weighted P-Frames: Y:2.8% UV:2.2%
x264 [info]: ref P L0: 66.4% 11.4% 14.6% 7.5% 0.1%
x264 [info]: ref B L0: 90.2% 7.9% 2.0%
x264 [info]: ref B L1: 94.5% 5.5%
x264 [info]: SSIM Mean Y:0.9866879 (18.758db)
x264 [info]: PSNR Mean Y:46.352 U:49.351 V:49.454 Avg:47.101 Global:46.334 kb/s:2195.93
[10:41:51] mux: track 0, 144249 frames, 1583742871 bytes, 2180.57 kbps, fifo 8
[10:41:51] mux: track 1, 272362 frames, 119163186 bytes, 164.07 kbps, fifo 2048
[10:41:51] mux: track 2, 181574 frames, 278897664 bytes, 384.00 kbps, fifo 2048
[10:41:51] libhb: work result = 0

[rogue23]

[08:02:14] + storage dimensions: 1876 * 1080 -> 1280 * 736, crop 0/0/0/0, mod 16

Is this even valid? I thought the ATV2 only supported up to 1280x720.

[Tonnemanski]

I think you are right. I did nottrouble to look at it as I just used a preset. I'll change and post back

[Tonnemanski]

Works fine now