Error: This movie could not be played

[Zews]

I just downloaded and installed HB 0.9.4. Several movies that I had trouble with in 0.9.2 (old Japanese classics) came out beautifully now. However, I seem to have trouble with encoding for my iPhone (3G S, Firmware Version 3.1.2).

Whenever I encode a movie with the iPhone preset and try to play it on the phone I get the error message "This movie could not be played". They will play fine on my computer and on my TV though (via XBox 360).

What should I be doing differently?

[s55]

Posting an activity log would help.

[Deleted User 11865]

Please provide the Encode Log for one of the movies that won't play on your iPhone.

[Zews]

I'll post two logs, in two separate posts. This one was with Video Codec set to H.264, the next one with MPEG-4 (FFmpeg)

Code: Select all

HandBrake Activity Log for /Volumes/Movies HD/Misc. Movies/Chushingura/Chushingura iPhone.m4v: 2009-12-05 23:36:30 -0800
Handbrake Version: 0.9.4 i386 (2009112300)

[23:36:30] macgui: Rip: Pending queue count is 0
[23:36:30] macgui: scanning specifically for title: 1
[23:36:30] macgui: performNewQueueScan currentQueueEncodeIndex is: 0
[23:36:30] hb_scan: path=/Users/Abrasha/Movies/Chushingura/CHUSA4F2 Main Feature/VIDEO_TS, title_index=1
[23:36:30] scan: trying to open with libdvdread
libdvdnav: Using dvdnav version 4.1.3
libdvdread: Using libdvdcss version 1.2.10 for DVD access
libdvdread: Couldn't find device name.
libdvdnav: Can't read name block. Probably not a DVD-ROM device.
libdvdnav: Unable to find map file '/Users/Abrasha/.dvdnav/.map'
libdvdnav: DVD disk reports itself with Region mask 0x00000000. Regions: 1 2 3 4 5 6 7 8
libdvdread: Using libdvdcss version 1.2.10 for DVD access
libdvdread: Couldn't find device name.
[23:36:30] scan: DVD has 1 title(s)
[23:36:30] scan: scanning title 1
[23:36:30] scan: opening IFO for VTS 1
[23:36:30] pgc_id: 1, pgn: 1: pgc: 0x1e814020
[23:36:30] scan: vts=1, ttn=1, cells=0->40, blocks=0->3789852, 3789853 blocks
[23:36:30] scan: duration is 03:27:11 (12431243 ms)
[23:36:30] scan: checking audio 1
[23:36:30] scan: id=80bd, lang=Japanese (AC3), 3cc=jpn ext=0
[23:36:30] scan: checking audio 2
[23:36:30] scan: audio channel is not active
[23:36:30] scan: title 1 has 41 chapters
[23:36:30] scan: chap 1 c=0->0, b=0->91200 (91201), 236270 ms
[23:36:30] scan: chap 2 c=1->1, b=91201->159063 (67863), 205255 ms
[23:36:30] scan: chap 3 c=2->2, b=159064->254746 (95683), 304481 ms
[23:36:30] scan: chap 4 c=3->3, b=254747->329329 (74583), 231307 ms
[23:36:30] scan: chap 5 c=4->4, b=329330->392078 (62749), 219437 ms
[23:36:30] scan: chap 6 c=5->5, b=392079->520541 (128463), 424696 ms
[23:36:30] scan: chap 7 c=6->6, b=520542->629597 (109056), 382571 ms
[23:36:30] scan: chap 8 c=7->7, b=629598->725922 (96325), 338698 ms
[23:36:30] scan: chap 9 c=8->8, b=725923->853754 (127832), 438668 ms
[23:36:30] scan: chap 10 c=9->9, b=853755->954755 (101001), 353558 ms
[23:36:30] scan: chap 11 c=10->10, b=954756->1030384 (75629), 277594 ms
[23:36:30] scan: chap 12 c=11->11, b=1030385->1064961 (34577), 121224 ms
[23:36:30] scan: chap 13 c=12->12, b=1064962->1112858 (47897), 154429 ms
[23:36:30] scan: chap 14 c=13->13, b=1112859->1216793 (103935), 338473 ms
[23:36:30] scan: chap 15 c=14->14, b=1216794->1336975 (120182), 395573 ms
[23:36:30] scan: chap 16 c=15->15, b=1336976->1421692 (84717), 282456 ms
[23:36:30] scan: chap 17 c=16->16, b=1421693->1527675 (105983), 335527 ms
[23:36:30] scan: chap 18 c=17->17, b=1527676->1586980 (59305), 186279 ms
[23:36:30] scan: chap 19 c=18->18, b=1586981->1665793 (78813), 246468 ms
[23:36:30] scan: chap 20 c=19->19, b=1665794->1804910 (139117), 408634 ms
[23:36:30] scan: chap 21 c=20->20, b=1804911->1938926 (134016), 458711 ms
[23:36:30] scan: chap 22 c=21->21, b=1938927->2003865 (64939), 196435 ms
[23:36:30] scan: chap 23 c=22->22, b=2003866->2139267 (135402), 480593 ms
[23:36:30] scan: chap 24 c=23->23, b=2139268->2199213 (59946), 180472 ms
[23:36:30] scan: chap 25 c=24->24, b=2199214->2302378 (103165), 315437 ms
[23:36:30] scan: chap 26 c=25->25, b=2302379->2415419 (113041), 401746 ms
[23:36:30] scan: chap 27 c=26->26, b=2415420->2466739 (51320), 151383 ms
[23:36:30] scan: chap 28 c=27->27, b=2466740->2546796 (80057), 263411 ms
[23:36:30] scan: chap 29 c=28->28, b=2546797->2600031 (53235), 191272 ms
[23:36:30] scan: chap 30 c=29->29, b=2600032->2728346 (128315), 395639 ms
[23:36:30] scan: chap 31 c=30->30, b=2728347->2812582 (84236), 265470 ms
[23:36:30] scan: chap 32 c=31->31, b=2812583->2945011 (132429), 415719 ms
[23:36:30] scan: chap 33 c=32->32, b=2945012->3063345 (118334), 385561 ms
[23:36:30] scan: chap 34 c=33->33, b=3063346->3164910 (101565), 326684 ms
[23:36:30] scan: chap 35 c=34->34, b=3164911->3243713 (78803), 275325 ms
[23:36:30] scan: chap 36 c=35->35, b=3243714->3322775 (79062), 264523 ms
[23:36:30] scan: chap 37 c=36->36, b=3322776->3354157 (31382), 100114 ms
[23:36:30] scan: chap 38 c=37->37, b=3354158->3504767 (150610), 538850 ms
[23:36:30] scan: chap 39 c=38->38, b=3504768->3622131 (117364), 419600 ms
[23:36:30] scan: chap 40 c=39->39, b=3622132->3686940 (64809), 213244 ms
[23:36:30] scan: chap 41 c=40->40, b=3686941->3789852 (102912), 309440 ms
[23:36:30] scan: aspect = 0
[23:36:30] scan: decoding previews for title 1
[23:36:30] scan: title angle(s) 1
[23:36:30] scan: audio 0x80bd: AC-3, rate=48000Hz, bitrate=192000 Japanese (AC3) (1.0 ch)
[23:36:30] scan: 10 previews, 720x480, 29.970 fps, autocrop = 96/100/22/6, aspect 4:3, PAR 8:9
[23:36:30] scan: title (0) job->width:624, job->height:288
[23:36:30] libhb: scan thread found 1 valid title(s)
[23:36:30] macgui: ScanDone state received from fQueueEncodeLibhb
[23:36:30] macgui: Preset: Custom
[23:36:30] macgui: processNewQueueEncode number of passes expected is: 1
[23:36:30] macgui: Setting Subtitle: 
[23:36:30] macgui: prepareJob exiting
[23:36:30] 1 job(s) to process
[23:36:30] starting job
[23:36:30] job configuration:
[23:36:30]  * source
[23:36:30]    + /Users/Abrasha/Movies/Chushingura/CHUSA4F2 Main Feature/VIDEO_TS
[23:36:30]    + title 1, chapter(s) 1 to 41
[23:36:30]  * destination
[23:36:30]    + /Volumes/Movies HD/Misc. Movies/Chushingura/Chushingura iPhone.m4v
[23:36:30]    + container: MPEG-4 (.mp4 and .m4v)
[23:36:30]      + compatibility atom for iPod 5G
[23:36:30]      + chapter markers
[23:36:30]  * video track
[23:36:30]    + decoder: mpeg2
[23:36:30]      + bitrate 7001 kbps
[23:36:30]    + frame rate: same as source (around 29.970 fps)
[23:36:30]    + dimensions: 720 * 480 -> 560 * 352, crop 96/0/22/6
[23:36:30]    + encoder: x264
[23:36:30]      + options: level=30:cabac=0:ref=1:analyse=all:me=umh:no-fast-pskip=1:psy-rd=0,0:bframes=0:subq=6:8x8dct=0:trellis=0:mixed-refs=0
[23:36:30]      + bitrate: 960 kbps, pass: 0
[23:36:30]  * subtitle track 0, Closed Captions (id 0) Text [CC] -> Pass-Through 
[23:36:30]  * audio track 0
[23:36:30]    + decoder: Japanese (AC3) (1.0 ch) (track 1, id 80bd)
[23:36:30]      + bitrate: 192 kbps, samplerate: 48000 Hz
[23:36:30]    + mixdown: Mono
[23:36:30]    + encoder: faac
[23:36:30]      + bitrate: 128 kbps, samplerate: 48000 Hz
libdvdnav: Using dvdnav version 4.1.3
libdvdread: Using libdvdcss version 1.2.10 for DVD access
libdvdread: Couldn't find device name.
libdvdnav: Can't read name block. Probably not a DVD-ROM device.
libdvdnav: Unable to find map file '/Users/Abrasha/.dvdnav/.map'
libdvdnav: DVD disk reports itself with Region mask 0x00000000. Regions: 1 2 3 4 5 6 7 8
libdvdread: Using libdvdcss version 1.2.10 for DVD access
[23:36:30] encx264: keyint-min: 30, keyint-max: 300
x264 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 Cache64
libdvdread: Couldn't find device name.
x264 [info]: profile Baseline, level 3.0
No accelerated IMDCT transform found
[23:36:30] sync: expecting 372594 video frames
[23:36:31] reader: first SCR 146 id 224 DTS 17133
[23:36:31] mpeg2: "Chapter  1" (1) at frame 0 time 9009
[23:36:31] sync: first pts is 9009
[23:38:38] mpeg2: "Chapter  2" (2) at frame 7080 time 21270249
[23:40:36] mpeg2: "Chapter  3" (3) at frame 13250 time 39798759
[23:43:15] mpeg2: "Chapter  4" (4) at frame 22374 time 67198131
[23:45:16] mpeg2: "Chapter  5" (5) at frame 29315 time 88041954
[23:47:23] mpeg2: "Chapter  6" (6) at frame 35910 time 107846739
[23:52:12] mpeg2: "Chapter  7" (7) at frame 48643 time 146083938
[23:56:33] mpeg2: "Chapter  8" (8) at frame 60110 time 180519339
[00:00:13] mpeg2: "Chapter  9" (9) at frame 70269 time 211026816
[00:04:44] mpeg2: "Chapter 10" (10) at frame 83414 time 250501251
[00:07:49] mpeg2: "Chapter 11" (11) at frame 94028 time 282375093
[00:10:15] mpeg2: "Chapter 12" (12) at frame 102356 time 307384077
[00:11:20] mpeg2: "Chapter 13" (13) at frame 106008 time 318351033
[00:13:08] mpeg2: "Chapter 14" (14) at frame 110655 time 332305974
[00:15:58] mpeg2: "Chapter 15" (15) at frame 120817 time 362822460
[00:19:29] mpeg2: "Chapter 16" (16) at frame 132690 time 398477079
[00:22:06] mpeg2: "Chapter 17" (17) at frame 141154 time 423894471
[00:25:10] mpeg2: "Chapter 18" (18) at frame 151218 time 454116663
[00:26:54] mpeg2: "Chapter 19" (19) at frame 156797 time 470870400
[00:29:03] mpeg2: "Chapter 20" (20) at frame 164205 time 493116624
[00:32:37] mpeg2: "Chapter 21" (21) at frame 176450 time 529888359
[00:36:34] mpeg2: "Chapter 22" (22) at frame 190215 time 571224654
[00:38:30] mpeg2: "Chapter 23" (23) at frame 196108 time 588921333
[00:42:34] mpeg2: "Chapter 24" (24) at frame 210522 time 632206575
[00:44:20] mpeg2: "Chapter 25" (25) at frame 215930 time 648446799
[00:47:01] mpeg2: "Chapter 26" (26) at frame 225392 time 676861185
[00:50:29] mpeg2: "Chapter 27" (27) at frame 237450 time 713071359
[00:51:55] mpeg2: "Chapter 28" (28) at frame 241993 time 726713988
[00:54:08] mpeg2: "Chapter 29" (29) at frame 249899 time 750455706
[00:56:06] mpeg2: "Chapter 30" (30) at frame 255650 time 767725959
[00:59:33] mpeg2: "Chapter 31" (31) at frame 267525 time 803386584
[01:01:52] mpeg2: "Chapter 32" (32) at frame 275480 time 827275449
[01:05:28] mpeg2: "Chapter 33" (33) at frame 287944 time 864704841
[01:08:45] mpeg2: "Chapter 34" (34) at frame 299520 time 899467569
[01:11:43] mpeg2: "Chapter 35" (35) at frame 309319 time 928893966
[01:14:10] mpeg2: "Chapter 36" (36) at frame 317579 time 953698746
[01:16:38] mpeg2: "Chapter 37" (37) at frame 325525 time 977560584
[01:17:27] mpeg2: "Chapter 38" (38) at frame 328525 time 986569584
[01:22:30] mpeg2: "Chapter 39" (39) at frame 344672 time 1035059025
[01:26:25] mpeg2: "Chapter 40" (40) at frame 357265 time 1072875804
[01:28:19] mpeg2: "Chapter 41" (41) at frame 363655 time 1092064974
[01:31:17] reader: done. 0 scr changes
[01:31:17] sync: got 372944 frames, 372594 expected
[01:31:17] work: average encoding speed for job is 54.151096 fps
[01:31:18] mux: track 0, 372944 frames, 1496547349 bytes, 962.10 kbps, fifo 64
[01:31:18] mux: track 1, 583312 frames, 128610694 bytes, 82.68 kbps, fifo 256
[01:31:18] mux: track 2, 0 frames, 0 bytes, 0.00 kbps, fifo 8
[01:31:18] mpeg2 done: 372945 frames
[01:31:18] render: lost time: 0 (0 frames)
[01:31:18] render: gained time: 0 (0 frames) (0 not accounted for)
x264 [info]: frame I:2592  Avg QP:22.16  size: 17476  PSNR Mean Y:42.34 U:45.16 V:46.46 Avg:43.16 Global:41.90
x264 [info]: frame P:370352 Avg QP:25.03  size:  3919  PSNR Mean Y:38.42 U:42.44 V:44.28 Avg:39.51 Global:39.13
x264 [info]: mb I  I16..4: 50.0%  0.0% 50.0%
x264 [info]: mb P  I16..4:  3.8%  0.0%  2.0%  P16..4: 46.3% 13.7%  2.9%  0.3%  0.1%    skip:31.0%
x264 [info]: final ratefactor: 22.58
x264 [info]: coded y,uvDC,uvAC intra: 43.8% 42.5% 12.6% inter: 21.3% 23.4% 2.5%
x264 [info]: i16 v,h,dc,p: 55% 25% 10% 10%
x264 [info]: i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 20% 29% 16%  5%  6%  6%  6%  5%  6%
x264 [info]: SSIM Mean Y:0.9579391
x264 [info]: PSNR Mean Y:38.448 U:42.455 V:44.300 Avg:39.534 Global:39.146 kb/s:962.16
[01:31:18] libhb: work result = 0

[Zews]

Here is the log for another attempt. This time with Video Codec set MPEG-4 (FFmpeg)

Code: Select all

HandBrake Activity Log for /Volumes/Movies HD/Misc. Movies/Chushingura/Chushingura iPhone 2.m4v: 2009-12-06 10:07:41 -0800
Handbrake Version: 0.9.4 i386 (2009112300)

[10:07:41] macgui: Rip: Pending queue count is 0
[10:07:41] macgui: scanning specifically for title: 1
[10:07:41] macgui: performNewQueueScan currentQueueEncodeIndex is: 0
[10:07:41] hb_scan: path=/Users/Abrasha/Movies/Chushingura/CHUSA4F2 Main Feature/VIDEO_TS, title_index=1
[10:07:41] scan: trying to open with libdvdread
libdvdnav: Using dvdnav version 4.1.3
libdvdread: Using libdvdcss version 1.2.10 for DVD access
libdvdread: Couldn't find device name.
libdvdnav: Can't read name block. Probably not a DVD-ROM device.
libdvdnav: Unable to find map file '/Users/Abrasha/.dvdnav/.map'
libdvdnav: DVD disk reports itself with Region mask 0x00000000. Regions: 1 2 3 4 5 6 7 8
libdvdread: Using libdvdcss version 1.2.10 for DVD access
libdvdread: Couldn't find device name.
[10:07:41] scan: DVD has 1 title(s)
[10:07:41] scan: scanning title 1
[10:07:41] scan: opening IFO for VTS 1
[10:07:41] pgc_id: 1, pgn: 1: pgc: 0x161e0130
[10:07:41] scan: vts=1, ttn=1, cells=0->40, blocks=0->3789852, 3789853 blocks
[10:07:41] scan: duration is 03:27:11 (12431243 ms)
[10:07:41] scan: checking audio 1
[10:07:41] scan: id=80bd, lang=Japanese (AC3), 3cc=jpn ext=0
[10:07:41] scan: checking audio 2
[10:07:41] scan: audio channel is not active
[10:07:41] scan: title 1 has 41 chapters
[10:07:41] scan: chap 1 c=0->0, b=0->91200 (91201), 236270 ms
[10:07:41] scan: chap 2 c=1->1, b=91201->159063 (67863), 205255 ms
[10:07:41] scan: chap 3 c=2->2, b=159064->254746 (95683), 304481 ms
[10:07:41] scan: chap 4 c=3->3, b=254747->329329 (74583), 231307 ms
[10:07:41] scan: chap 5 c=4->4, b=329330->392078 (62749), 219437 ms
[10:07:41] scan: chap 6 c=5->5, b=392079->520541 (128463), 424696 ms
[10:07:41] scan: chap 7 c=6->6, b=520542->629597 (109056), 382571 ms
[10:07:41] scan: chap 8 c=7->7, b=629598->725922 (96325), 338698 ms
[10:07:41] scan: chap 9 c=8->8, b=725923->853754 (127832), 438668 ms
[10:07:41] scan: chap 10 c=9->9, b=853755->954755 (101001), 353558 ms
[10:07:41] scan: chap 11 c=10->10, b=954756->1030384 (75629), 277594 ms
[10:07:41] scan: chap 12 c=11->11, b=1030385->1064961 (34577), 121224 ms
[10:07:41] scan: chap 13 c=12->12, b=1064962->1112858 (47897), 154429 ms
[10:07:41] scan: chap 14 c=13->13, b=1112859->1216793 (103935), 338473 ms
[10:07:41] scan: chap 15 c=14->14, b=1216794->1336975 (120182), 395573 ms
[10:07:41] scan: chap 16 c=15->15, b=1336976->1421692 (84717), 282456 ms
[10:07:41] scan: chap 17 c=16->16, b=1421693->1527675 (105983), 335527 ms
[10:07:41] scan: chap 18 c=17->17, b=1527676->1586980 (59305), 186279 ms
[10:07:41] scan: chap 19 c=18->18, b=1586981->1665793 (78813), 246468 ms
[10:07:41] scan: chap 20 c=19->19, b=1665794->1804910 (139117), 408634 ms
[10:07:41] scan: chap 21 c=20->20, b=1804911->1938926 (134016), 458711 ms
[10:07:41] scan: chap 22 c=21->21, b=1938927->2003865 (64939), 196435 ms
[10:07:41] scan: chap 23 c=22->22, b=2003866->2139267 (135402), 480593 ms
[10:07:41] scan: chap 24 c=23->23, b=2139268->2199213 (59946), 180472 ms
[10:07:41] scan: chap 25 c=24->24, b=2199214->2302378 (103165), 315437 ms
[10:07:41] scan: chap 26 c=25->25, b=2302379->2415419 (113041), 401746 ms
[10:07:41] scan: chap 27 c=26->26, b=2415420->2466739 (51320), 151383 ms
[10:07:41] scan: chap 28 c=27->27, b=2466740->2546796 (80057), 263411 ms
[10:07:41] scan: chap 29 c=28->28, b=2546797->2600031 (53235), 191272 ms
[10:07:41] scan: chap 30 c=29->29, b=2600032->2728346 (128315), 395639 ms
[10:07:41] scan: chap 31 c=30->30, b=2728347->2812582 (84236), 265470 ms
[10:07:41] scan: chap 32 c=31->31, b=2812583->2945011 (132429), 415719 ms
[10:07:41] scan: chap 33 c=32->32, b=2945012->3063345 (118334), 385561 ms
[10:07:41] scan: chap 34 c=33->33, b=3063346->3164910 (101565), 326684 ms
[10:07:41] scan: chap 35 c=34->34, b=3164911->3243713 (78803), 275325 ms
[10:07:41] scan: chap 36 c=35->35, b=3243714->3322775 (79062), 264523 ms
[10:07:41] scan: chap 37 c=36->36, b=3322776->3354157 (31382), 100114 ms
[10:07:41] scan: chap 38 c=37->37, b=3354158->3504767 (150610), 538850 ms
[10:07:41] scan: chap 39 c=38->38, b=3504768->3622131 (117364), 419600 ms
[10:07:41] scan: chap 40 c=39->39, b=3622132->3686940 (64809), 213244 ms
[10:07:41] scan: chap 41 c=40->40, b=3686941->3789852 (102912), 309440 ms
[10:07:41] scan: aspect = 0
[10:07:41] scan: decoding previews for title 1
[10:07:41] scan: title angle(s) 1
[10:07:42] scan: audio 0x80bd: AC-3, rate=48000Hz, bitrate=192000 Japanese (AC3) (1.0 ch)
[10:07:42] scan: 10 previews, 720x480, 29.970 fps, autocrop = 96/100/22/6, aspect 4:3, PAR 8:9
[10:07:42] scan: title (0) job->width:624, job->height:288
[10:07:42] libhb: scan thread found 1 valid title(s)
[10:07:42] macgui: ScanDone state received from fQueueEncodeLibhb
[10:07:42] macgui: Preset: Custom
[10:07:42] macgui: processNewQueueEncode number of passes expected is: 1
[10:07:42] macgui: Setting Subtitle: 
[10:07:42] macgui: prepareJob exiting
[10:07:42] 1 job(s) to process
[10:07:42] starting job
[10:07:42] job configuration:
[10:07:42]  * source
[10:07:42]    + /Users/Abrasha/Movies/Chushingura/CHUSA4F2 Main Feature/VIDEO_TS
[10:07:42]    + title 1, chapter(s) 1 to 41
[10:07:42]  * destination
[10:07:42]    + /Volumes/Movies HD/Misc. Movies/Chushingura/Chushingura iPhone 2.m4v
[10:07:42]    + container: MPEG-4 (.mp4 and .m4v)
[10:07:42]      + chapter markers
[10:07:42]  * video track
[10:07:42]    + decoder: mpeg2
[10:07:42]      + bitrate 7001 kbps
[10:07:42]    + frame rate: same as source (around 29.970 fps)
[10:07:42]    + dimensions: 720 * 480 -> 480 * 336, crop 56/0/22/6
[10:07:42]    + encoder: FFmpeg
[10:07:42]      + bitrate: 960 kbps, pass: 0
[10:07:42]  * subtitle track 0, Closed Captions (id 0) Text [CC] -> Pass-Through 
[10:07:42]  * audio track 0
[10:07:42]    + decoder: Japanese (AC3) (1.0 ch) (track 1, id 80bd)
[10:07:42]      + bitrate: 192 kbps, samplerate: 48000 Hz
[10:07:42]    + mixdown: Mono
[10:07:42]    + encoder: faac
[10:07:42]      + bitrate: 128 kbps, samplerate: 48000 Hz
libdvdnav: Using dvdnav version 4.1.3
libdvdread: Using libdvdcss version 1.2.10 for DVD access
libdvdread: Couldn't find device name.
libdvdnav: Can't read name block. Probably not a DVD-ROM device.
libdvdnav: Unable to find map file '/Users/Abrasha/.dvdnav/.map'
libdvdnav: DVD disk reports itself with Region mask 0x00000000. Regions: 1 2 3 4 5 6 7 8
libdvdread: Using libdvdcss version 1.2.10 for DVD access
libdvdread: Couldn't find device name.
No accelerated IMDCT transform found
[10:07:42] sync: expecting 372594 video frames
[10:07:42] reader: first SCR 146 id 224 DTS 17133
[10:07:42] mpeg2: "Chapter  1" (1) at frame 0 time 9009
[10:07:42] sync: first pts is 9009
[10:08:18] mpeg2: "Chapter  2" (2) at frame 7080 time 21270249
[10:08:47] mpeg2: "Chapter  3" (3) at frame 13250 time 39798759
[10:09:27] mpeg2: "Chapter  4" (4) at frame 22374 time 67198131
[10:09:58] mpeg2: "Chapter  5" (5) at frame 29315 time 88041954
[10:10:26] mpeg2: "Chapter  6" (6) at frame 35910 time 107846739
[10:11:24] mpeg2: "Chapter  7" (7) at frame 48643 time 146083938
[10:12:21] mpeg2: "Chapter  8" (8) at frame 60110 time 180519339
[10:13:07] mpeg2: "Chapter  9" (9) at frame 70269 time 211026816
[10:14:08] mpeg2: "Chapter 10" (10) at frame 83414 time 250501251
[10:15:01] mpeg2: "Chapter 11" (11) at frame 94028 time 282375093
[10:15:44] mpeg2: "Chapter 12" (12) at frame 102356 time 307384077
[10:16:02] mpeg2: "Chapter 13" (13) at frame 106008 time 318351033
[10:16:26] mpeg2: "Chapter 14" (14) at frame 110655 time 332305974
[10:17:13] mpeg2: "Chapter 15" (15) at frame 120817 time 362822460
[10:18:06] mpeg2: "Chapter 16" (16) at frame 132690 time 398477079
[10:18:43] mpeg2: "Chapter 17" (17) at frame 141154 time 423894471
[10:19:27] mpeg2: "Chapter 18" (18) at frame 151218 time 454116663
[10:19:51] mpeg2: "Chapter 19" (19) at frame 156797 time 470870400
[10:20:24] mpeg2: "Chapter 20" (20) at frame 164205 time 493116624
[10:21:18] mpeg2: "Chapter 21" (21) at frame 176450 time 529888359
[10:22:18] mpeg2: "Chapter 22" (22) at frame 190215 time 571224654
[10:22:44] mpeg2: "Chapter 23" (23) at frame 196108 time 588921333
[10:23:46] mpeg2: "Chapter 24" (24) at frame 210522 time 632206575
[10:24:10] mpeg2: "Chapter 25" (25) at frame 215930 time 648446799
[10:24:56] mpeg2: "Chapter 26" (26) at frame 225392 time 676861185
[10:25:52] mpeg2: "Chapter 27" (27) at frame 237450 time 713071359
[10:26:13] mpeg2: "Chapter 28" (28) at frame 241993 time 726713988
[10:26:51] mpeg2: "Chapter 29" (29) at frame 249899 time 750455706
[10:27:19] mpeg2: "Chapter 30" (30) at frame 255650 time 767725959
[10:28:12] mpeg2: "Chapter 31" (31) at frame 267525 time 803386584
[10:28:52] mpeg2: "Chapter 32" (32) at frame 275480 time 827275449
[10:29:49] mpeg2: "Chapter 33" (33) at frame 287944 time 864704841
[10:30:43] mpeg2: "Chapter 34" (34) at frame 299520 time 899467569
[10:31:26] mpeg2: "Chapter 35" (35) at frame 309319 time 928893966
[10:32:02] mpeg2: "Chapter 36" (36) at frame 317579 time 953698746
[10:32:38] mpeg2: "Chapter 37" (37) at frame 325525 time 977560584
[10:32:51] mpeg2: "Chapter 38" (38) at frame 328525 time 986569584
[10:34:03] mpeg2: "Chapter 39" (39) at frame 344672 time 1035059025
[10:34:58] mpeg2: "Chapter 40" (40) at frame 357265 time 1072875804
[10:35:26] mpeg2: "Chapter 41" (41) at frame 363655 time 1092064974
[10:36:08] reader: done. 0 scr changes
[10:36:08] sync: got 372944 frames, 372594 expected
[10:36:08] work: average encoding speed for job is 218.570297 fps
[10:36:09] mux: track 0, 372944 frames, 1492874847 bytes, 959.74 kbps, fifo 32
[10:36:09] mux: track 1, 583312 frames, 128610694 bytes, 82.68 kbps, fifo 256
[10:36:09] mux: track 2, 0 frames, 0 bytes, 0.00 kbps, fifo 8
[10:36:09] mpeg2 done: 372945 frames
[10:36:09] render: lost time: 0 (0 frames)
[10:36:09] render: gained time: 0 (0 frames) (0 not accounted for)
[10:36:09] libhb: work result = 0

[Zews]

I have taken one of the HB encoded .m4v movie files that will not play on my iPhone and tried to reencode about half an hour in VisualHub (version 1.27). The resulting file is in the .mp4 format, not m4v

With settings set to iPhone and H.264 Encoding checked, it now plays fine on my iPhone.

Even though this works with VisuallHub, I would prefer not to have to do this. For this movie it adds another 100 minutes of encoding for something that I thought would be working in HB.

Also, HB only seems to encode in .m4v format. I can no longer encode to .mp4 as I could before. Is there a way to still do this?

[Deleted User 11865]

It's the exact same format. The m4v extension is better supported by Apple devices (allows said devices to see chapter markers, soft subtitles and AC3 tracks).

Can you encode just a few chapters of your source, with the same settings except a constant frame rate of 29.97 fps and see if it plays?

[Zews]

It's the exact same format. The m4v extension is better supported by Apple devices (allows said devices to see chapter markers, soft subtitles and AC3 tracks).

With HB 0.9.2 I would also get chapter markers on my iPhone, but not in QuickTime. Now I also get chapter markers in QT, which is pretty nice!

Can you encode just a few chapters of your source, with the same settings except a constant frame rate of 29.97 fps and see if it plays?

I did. I encoded 4 chapters at 29.97 fps. I get the same error message on the phone: "This movie could not be played."

[Deleted User 11865]

If you open your VisualHub encode in QuickTime, does it report the audio track as mono or stereo?

[Zews]

When I go to Window/Show Movie Inspector (Command-I), I get:
H.264, 432 x 320, Millions
AAC, Stereo (L R), 48.000 kHz

However the audio of that particular movie is not in stereo. The movie was made in 1962, and the sound was in mono.

You can also see this in the log files.

[23:36:30] * audio track 0
[23:36:30] + decoder: Japanese (AC3) (1.0 ch) (track 1, id 80bd)
[23:36:30] + bitrate: 192 kbps, samplerate: 48000 Hz
[23:36:30] + mixdown: Mono
[23:36:30] + encoder: faac
[23:36:30] + bitrate: 128 kbps, samplerate: 48000 Hz

and

[10:07:42] * audio track 0
[10:07:42] + decoder: Japanese (AC3) (1.0 ch) (track 1, id 80bd)
[10:07:42] + bitrate: 192 kbps, samplerate: 48000 Hz
[10:07:42] + mixdown: Mono
[10:07:42] + encoder: faac
[10:07:42] + bitrate: 128 kbps, samplerate: 48000 Hz

[Zews]

BTW, I had tried the "iPhone Legacy" encoding first since the online documentation says: "HandBrake's deprecated settings for the iPhone and iPod Touch. This is the iPhone preset from HandBrake 0.9.2, and while it is offered as a service to legacy users, it is no longer supported."

Since I had been using HB 0.9.2 previously, this is the one I chose to use.

Since that did not work, I now also tried the preset "iPhone & iPod Touch". This results in the same error message.
I also tried "Classic". That didn't work either.

[Deleted User 11865]

When I go to Window/Show Movie Inspector (Command-I), I get:
H.264, 432 x 320, Millions
AAC, Stereo (L R), 48.000 kHz

My guess is that VisualHub converts the mono audio to stereo, whereas HandBrake doesn't, and your iPhone doesn't like the mono track. That's only a guess though.

[Zews]

When I go to Window/Show Movie Inspector (Command-I), I get:
H.264, 432 x 320, Millions
AAC, Stereo (L R), 48.000 kHz

My guess is that VisualHub converts the mono audio to stereo, whereas HandBrake doesn't, and your iPhone doesn't like the mono track. That's only a guess though.

I'll try to rip a more current DVD that has stereo audio and see if that will work for the iPhone, with any of the iPhone Presets.

[Deleted User 11865]

Doesn't appear to be it - I just tried downmixing a 5.1 track to mono and my iPhone played it just fine.

Could you cut a 3-4 second sample and, if it also refuses to play on the iPhone, upload it somewhere?

[Zews]

Could you cut a 3-4 second sample and, if it also refuses to play on the iPhone, upload it somewhere?

I uploaded one chapter. On a broadband connection it's about a 20 second download.

http://files.me.com/abrasha/e17ni5.mov

It was encoded with the "iPhone iPod Touch" preset. No changes were made to the default settings. It plays fine in iTunes, and gets the same error message on the phone. However, in the movies list on the phone, it does show the first frame of the clip, including the subtitle. It just won't play.

[Deleted User 11865]

I can reproduce the issue on my iPhone.

Saving the file with QuickTime Pro to a .mov files appears to fix the problem, but the subtitle track cannot be selected (which doesn't matter since it doesn't show anything when played in iTunes - the subtitles you see are encoded in the source video).

Removing the subtitle track with Subler also works.

So my guess is that there's something weird about that Closed Captioning track that the iPhone doesn't like. Seems specific to your source, as I cannot seem to reproduce the issue with any of my Closed Captioned sources - they all play fine on my iPhone.

[Zews]

Well, I exported the clip in QT Pro, and that works as you say, but for the whole movie, which is 3.5 hours long, that takes about 6 hours. Time I prefer not to have to waste. And I then I also lose the chapter setting on the iPhone.

I tried again to encode directly from the Video_TS folder, trying many different setting. Not one worked.

I then deleted HB 0.9.4 and tried it again as I had done many times before with HB 0.9.2. I used the default setting for iPhone/iPod Touch, and I only changed the cropping in the Picture Settings dialog, so I could get the subtitles in the frame.

Bingo! As I had done before with many movies, it works just fine now. I can play the movie without any problems on my iPhone, WITH chapters. It also plays with chapters in iTunes and VLC. But in QuickTime it only plays WITHOUT chapters. The extension of the movie title is .mp4. It seems that in order to get chapters on the command bar next to the fast forward button in QT, one has to have the movie encoded with an .m4v extension. I don't quite understand that one yet.

When I now check the audio with Command-I, it gives me mono. Before, when I encoded with HB 0.9.4 it gave me stereo, even though the source is mono only.

So, there seems to be nothing wrong with the iPhone, and you do seem to have a point that there seems to be something wrong with the way HB 0.9.4 encodes the audio, since it is changed from mono to stereo. HB 0.9.2 does not do that. I wonder if this is a bug in HB 0.9.4.

So for now, I am sticking with 0.9.2, since obviously it does exactly what I want it to do, without having to do a double encode of a movie.

Does this issue seem like something the developers need to know about, and if so, how do I go about letting them know about this?

BTW, I did not try to encode a more contemporary movie with stereo audio in 0.9.4, so I don't know how that would work for an iPhone encode.

[Deleted User 11865]

Well, I exported the clip in QT Pro, and that works as you say, but for the whole movie, which is 3.5 hours long, that takes about 6 hours. Time I prefer not to have to waste. And I then I also lose the chapter setting on the iPhone.

I never said export. A simple Save As worked for me with your sample.

I tried again to encode directly from the Video_TS folder, trying many different setting. Not one worked.

The problematic part in your sample seemed to be the subtitle track (which came from your DVD's Closed Captions track). You're saying you tried an encode without this track and it still didn't work?

But in QuickTime it only plays WITHOUT chapters. The extension of the movie title is .mp4. It seems that in order to get chapters on the command bar next to the fast forward button in QT, one has to have the movie encoded with an .m4v extension. I don't quite understand that one yet.

Just a QuickTime limitation: it only sees chapters, subtitles and AC3 tracks if the extension is .m4v. There's no need to encode it with the extension though - since .mp4 and .m4v are the same, you can just change the extension.

When I now check the audio with Command-I, it gives me mono. Before, when I encoded with HB 0.9.4 it gave me stereo, even though the source is mono only.

So, there seems to be nothing wrong with the iPhone, and you do seem to have a point that there seems to be something wrong with the way HB 0.9.4 encodes the audio, since it is changed from mono to stereo. HB 0.9.2 does not do that. I wonder if this is a bug in HB 0.9.4.

I never said HandBrake encodes mono tracks as stereo (I said maybe VisualHub did). HandBrake 0.9.4 most definitely does not, as evidenced by your logs and your sample.

Does this issue seem like something the developers need to know about, and if so, how do I go about letting them know about this?

Unless encodes without the Closed Captions track also do not work (in which case I'd like to see another log and sample), I do not see an issue here other than a somewhat funky source.

[Zews]

Eureka! I got it to work in 0.9.4.!

First I stuck the DVD back into my DVD player to see if I could figure anything out about the audio or subtitle settings. There is not even a setup on the disk, which I had not realized when I first ripped it. This movie also does not have a separate subtitle track. The subtitles are integrated into the movie. You can't play it without subtitles or play it with different language subtitles other than English. All you can do with this movie is play it, or choose a chapter to play.

So now I installed 0.9.4 again and instead of choosing Subtitles/Closed Captions, with "Forced Only" and/or "Default" checked as I had tried before (3 separate encodes), I now chose "None". That did it!

I did have to change the frame size in the "Picture Settings" dialog, so the subtitles would be included below the frame of the movie, and not cut off. I also made sure to keep the aspect ratio.

Rodeo, thanks for hanging in there with me. BTW, are you one of the developers of HB or only a forum moderator?