Missing subtitles

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LICASA
Posts: 1
Joined: Tue Mar 02, 2021 12:13 pm

Missing subtitles

Post by LICASA »

Description of problem or question:
I am importing 5 SRT files showing subtitles in 5 seperate languages for the same film. None of the subtitles are being 'burned in' or 'forced', I simply want users to be able to toggle through using VLC player. When I encode, the subtitles show as expected except for the last two lines in all five languages. I don't understand?? Can anyone help??


Steps to reproduce the problem (If Applicable):
I've played around with the selection behaviours but nothing seems to work. Last week I burned in one SRT file and it recognised all subtitles so I know the files can be read.



HandBrake version (e.g., 1.0.0):

1.3.3


Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):

Windows 10 Enterprise 1909


HandBrake Activity Log ***required*** (see How-to get an activity log)

Code: Select all

HandBrake 1.3.3 (2020061300)
OS: Microsoft Windows NT 10.0.18363.0
CPU: Intel(R) Core(TM) i5-10210U CPU @ 1.60GHz
Ram: 16221 MB, 
GPU Information:
  Intel(R) UHD Graphics - 27.20.100.8190
Screen: 1920x1080
Temp Dir: C:\Users\l_caswel\AppData\Local\Temp\
Install Dir: C:\Program Files\HandBrake
Data Dir: C:\Users\l_caswel\AppData\Roaming\HandBrake

-------------------------------------------


# Starting Encode ...

[11:04:51] base preset: Fast 1080p30
[11:04:51] hb_init: starting libhb thread
[11:04:51] Starting work at: Tue Mar 02 11:04:51 2021
[11:04:51] 1 job(s) to process
[11:04:51] json job:
{
  "Audio": {
    "AudioList": [
      {
        "Bitrate": 160,
        "DRC": 0.0,
        "Encoder": "av_aac",
        "Gain": 0.0,
        "Mixdown": 4,
        "NormalizeMixLevel": false,
        "Samplerate": 0,
        "Track": 0,
        "DitherMethod": 0
      }
    ],
    "CopyMask": [
      "copy:aac",
      "copy:ac3",
      "copy:dtshd",
      "copy:dts",
      "copy:eac3",
      "copy:flac",
      "copy:mp3",
      "copy:truehd"
    ],
    "FallbackEncoder": "ac3"
  },
  "Destination": {
    "ChapterList": [
      {
        "Name": "Chapter 1"
      }
    ],
    "ChapterMarkers": true,
    "AlignAVStart": true,
    "File": "C:\\Users\\l_caswel\\OneDrive - Tunstall Healthcare (UK) Ltd\\Video\\Cognitive Care 2021\\Subtitled film\\Introducing Cognitive Care_Feb _subtitlesV4.m4v",
    "Mp4Options": {
      "IpodAtom": false,
      "Mp4Optimize": false
    },
    "Mux": "av_mp4"
  },
  "Filters": {
    "FilterList": [
      {
        "ID": 4,
        "Settings": {
          "mode": "7"
        }
      },
      {
        "ID": 3,
        "Settings": {
          "block-height": "16",
          "block-thresh": "40",
          "block-width": "16",
          "filter-mode": "2",
          "mode": "3",
          "motion-thresh": "1",
          "spatial-metric": "2",
          "spatial-thresh": "1"
        }
      },
      {
        "ID": 12,
        "Settings": {
          "crop-bottom": "132",
          "crop-left": "0",
          "crop-right": "0",
          "crop-top": "132",
          "height": "816",
          "width": "1920"
        }
      },
      {
        "ID": 6,
        "Settings": {
          "mode": "2",
          "rate": "27000000/900000"
        }
      }
    ]
  },
  "PAR": {
    "Num": 1,
    "Den": 1
  },
  "Metadata": {},
  "SequenceID": 0,
  "Source": {
    "Angle": 1,
    "Range": {
      "Type": "chapter",
      "Start": 1,
      "End": 1
    },
    "Title": 1,
    "Path": "C:\\Users\\l_caswel\\OneDrive - Tunstall Healthcare (UK) Ltd\\Video\\Cognitive Care 2021\\Introducing Cognitive Care_Feb 2021.mp4.mp4"
  },
  "Subtitle": {
    "Search": {
      "Burn": true,
      "Default": false,
      "Enable": true,
      "Forced": true
    },
    "SubtitleList": [
      {
        "Burn": false,
        "Default": false,
        "Forced": false,
        "ID": 0,
        "Offset": 0,
        "Track": -1,
        "Import": {
          "Codeset": "UTF-8",
          "Filename": "C:\\Users\\l_caswel\\OneDrive - Tunstall Healthcare (UK) Ltd\\Video\\Cognitive Care 2021\\Final subtitles\\Final Subtitles V2\\Introducing Cognitive Care_Feb 2021_EN.srt",
          "Language": "eng",
          "Format": "SRT"
        }
      },
      {
        "Burn": false,
        "Default": false,
        "Forced": false,
        "ID": 0,
        "Offset": 0,
        "Track": -1,
        "Import": {
          "Codeset": "UTF-8",
          "Filename": "C:\\Users\\l_caswel\\OneDrive - Tunstall Healthcare (UK) Ltd\\Video\\Cognitive Care 2021\\Final subtitles\\Final Subtitles V2\\V22_12855_Tunstall_CogCare_100221_NM (de).srt",
          "Language": "deu",
          "Format": "SRT"
        }
      },
      {
        "Burn": false,
        "Default": false,
        "Forced": false,
        "ID": 0,
        "Offset": 0,
        "Track": -1,
        "Import": {
          "Codeset": "UTF-8",
          "Filename": "C:\\Users\\l_caswel\\OneDrive - Tunstall Healthcare (UK) Ltd\\Video\\Cognitive Care 2021\\Final subtitles\\Final Subtitles V2\\V22_12855_Tunstall_CogCare_100221_NM (es).srt",
          "Language": "spa",
          "Format": "SRT"
        }
      },
      {
        "Burn": false,
        "Default": false,
        "Forced": false,
        "ID": 0,
        "Offset": 0,
        "Track": -1,
        "Import": {
          "Codeset": "UTF-8",
          "Filename": "C:\\Users\\l_caswel\\OneDrive - Tunstall Healthcare (UK) Ltd\\Video\\Cognitive Care 2021\\Final subtitles\\Final Subtitles V2\\V22_12855_Tunstall_CogCare_100221_NM (fr).srt",
          "Language": "fra",
          "Format": "SRT"
        }
      },
      {
        "Burn": false,
        "Default": false,
        "Forced": false,
        "ID": 0,
        "Offset": 0,
        "Track": -1,
        "Import": {
          "Codeset": "UTF-8",
          "Filename": "C:\\Users\\l_caswel\\OneDrive - Tunstall Healthcare (UK) Ltd\\Video\\Cognitive Care 2021\\Final subtitles\\Final Subtitles V2\\V22_12855_Tunstall_CogCare_100221_NM (nl).srt",
          "Language": "nld",
          "Format": "SRT"
        }
      }
    ]
  },
  "Video": {
    "Encoder": "x264",
    "Level": "4.0",
    "TwoPass": false,
    "Turbo": false,
    "ColorMatrixCode": 0,
    "Options": "",
    "Preset": "fast",
    "Profile": "main",
    "Quality": 22.0,
    "QSV": {
      "Decode": false,
      "AsyncDepth": 0
    }
  }
}
[11:04:51] CPU: Intel(R) Core(TM) i5-10210U CPU @ 1.60GHz
[11:04:51]  - Intel microarchitecture Kaby Lake
[11:04:51]  - logical processor count: 8
[11:04:51] Intel Quick Sync Video support: yes
[11:04:51]  - Intel Media SDK hardware: API 1.32 (minimum: 1.3)
[11:04:51]  - H.264 encoder: yes
[11:04:51]     - preferred implementation: hardware (any) via D3D11
[11:04:51]     - capabilities (hardware):  breftype icq+la+i+downs vsinfo opt1 opt2+mbbrc+extbrc+trellis+ib_adapt+nmpslice
[11:04:51]  - H.265 encoder: yes (8bit: yes, 10bit: yes)
[11:04:51]     - preferred implementation: hardware (any) via D3D11
[11:04:51]     - capabilities (hardware):  bpyramid icq vsinfo opt1
[11:04:51] hb_scan: path=C:\Users\l_caswel\OneDrive - Tunstall Healthcare (UK) Ltd\Video\Cognitive Care 2021\Introducing Cognitive Care_Feb 2021.mp4.mp4, title_index=1
udfread ERROR: ECMA 167 Volume Recognition failed
src/libbluray/disc/disc.c:323: failed opening UDF image C:\Users\l_caswel\OneDrive - Tunstall Healthcare (UK) Ltd\Video\Cognitive Care 2021\Introducing Cognitive Care_Feb 2021.mp4.mp4
src/libbluray/disc/disc.c:424: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:424: error opening file BDMV\BACKUP\index.bdmv
src/libbluray/bluray.c:2585: nav_get_title_list(C:\Users\l_caswel\OneDrive - Tunstall Healthcare (UK) Ltd\Video\Cognitive Care 2021\Introducing Cognitive Care_Feb 2021.mp4.mp4\) failed
[11:04:51] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 6.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[11:04:51] dvd: not a dvd - trying as a stream/file instead
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'C:\Users\l_caswel\OneDrive - Tunstall Healthcare (UK) Ltd\Video\Cognitive Care 2021\Introducing Cognitive Care_Feb 2021.mp4.mp4':
  Metadata:
    major_brand     : mp42
    minor_version   : 0
    compatible_brands: mp42mp41
    creation_time   : 2021-02-10T10:20:38.000000Z
  Duration: 00:04:31.81, start: 0.000000, bitrate: 17359 kb/s
    Stream #0:0(eng): Video: h264 (High) (avc1 / 0x31637661), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 17036 kb/s, 25 fps, 25 tbr, 25k tbn, 50 tbc (default)
    Metadata:
      creation_time   : 2021-02-10T10:20:38.000000Z
      handler_name    : ?Mainconcept Video Media Handler
      encoder         : AVC Coding
    Stream #0:1(eng): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 317 kb/s (default)
    Metadata:
      creation_time   : 2021-02-10T10:20:38.000000Z
      handler_name    : #Mainconcept MP4 Sound Media Handler
[11:04:51] scan: decoding previews for title 1
[11:04:51] scan: audio 0x1: aac, rate=48000Hz, bitrate=317375 English (AAC LC) (2.0 ch) (317 kbps)
[11:04:51] scan: 10 previews, 1920x1080, 25.000 fps, autocrop = 132/132/0/0, aspect 16:9, PAR 1:1
[11:04:51] scan: supported video decoders: avcodec qsv
[11:04:51] libhb: scan thread found 1 valid title(s)
[11:04:51] Skipping subtitle scan.  No suitable subtitle tracks.
[11:04:51] Starting Task: Encoding Pass
[11:04:51] work: only 1 chapter, disabling chapter markers
[11:04:51] job configuration:
[11:04:51]  * source
[11:04:51]    + C:\Users\l_caswel\OneDrive - Tunstall Healthcare (UK) Ltd\Video\Cognitive Care 2021\Introducing Cognitive Care_Feb 2021.mp4.mp4
[11:04:51]    + title 1, chapter(s) 1 to 1
[11:04:51]    + container: mov,mp4,m4a,3gp,3g2,mj2
[11:04:51]    + data rate: 17359 kbps
[11:04:51]  * destination
[11:04:51]    + C:\Users\l_caswel\OneDrive - Tunstall Healthcare (UK) Ltd\Video\Cognitive Care 2021\Subtitled film\Introducing Cognitive Care_Feb _subtitlesV4.m4v
[11:04:51]    + container: MPEG-4 (libavformat)
[11:04:51]      + align initial A/V stream timestamps
[11:04:51]  * video track
[11:04:51]    + decoder: h264
[11:04:51]      + bitrate 17036 kbps
[11:04:51]    + filters
[11:04:51]      + Comb Detect (mode=3:spatial-metric=2:motion-thresh=1:spatial-thresh=1:filter-mode=2:block-thresh=40:block-width=16:block-height=16)
[11:04:51]      + Decomb (mode=39)
[11:04:51]      + Framerate Shaper (mode=2:rate=27000000/900000)
[11:04:51]        + frame rate: 25.000 fps -> peak rate limited to 30.000 fps
[11:04:51]      + Crop and Scale (width=1920:height=816:crop-top=132:crop-bottom=132:crop-left=0:crop-right=0)
[11:04:51]        + source: 1920 * 1080, crop (132/132/0/0): 1920 * 816, scale: 1920 * 816
[11:04:51]    + Output geometry
[11:04:51]      + storage dimensions: 1920 x 816
[11:04:51]      + pixel aspect ratio: 1 : 1
[11:04:51]      + display dimensions: 1920 x 816
[11:04:51]    + encoder: H.264 (libx264)
[11:04:51]      + preset:  fast
[11:04:51]      + profile: main
[11:04:51]      + level:   4.0
[11:04:51]      + quality: 22.00 (RF)
[11:04:51]      + color profile: 1-1-1
[11:04:51]  * subtitle track 1, English [SRT] (track 0, id 0xff000000, Text) -> Passthrough, offset: 0, charset: UTF-8
[11:04:51]  * subtitle track 2, Deutsch [SRT] (track 0, id 0xff000100, Text) -> Passthrough, offset: 0, charset: UTF-8
[11:04:51]  * subtitle track 3, español [SRT] (track 0, id 0xff000200, Text) -> Passthrough, offset: 0, charset: UTF-8
[11:04:51]  * subtitle track 4, Francais [SRT] (track 0, id 0xff000300, Text) -> Passthrough, offset: 0, charset: UTF-8
[11:04:51]  * subtitle track 5, Nederlands [SRT] (track 0, id 0xff000400, Text) -> Passthrough, offset: 0, charset: UTF-8
[11:04:51]  * audio track 1
[11:04:51]    + decoder: English (AAC LC) (2.0 ch) (317 kbps) (track 1, id 0x1)
[11:04:51]      + bitrate: 317 kbps, samplerate: 48000 Hz
[11:04:51]    + mixdown: Stereo
[11:04:51]    + dither: none
[11:04:51]    + encoder: AAC (libavcodec)
[11:04:51]      + bitrate: 160 kbps, samplerate: 48000 Hz
[11:04:51] sync: expecting 6795 video frames
[11:04:51] encx264: encoding at constant RF 22.000000
[11:04:51] encx264: unparsed options: level=4.0:ref=2:8x8dct=0:weightp=1:subme=6:vbv-bufsize=25000:vbv-maxrate=20000:rc-lookahead=30
x264 [info]: using SAR=1/1
x264 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX FMA3 BMI2 AVX2
x264 [info]: profile Main, level 4.0, 4:2:0, 8-bit
[11:04:51] sync: first pts video is 0
[11:04:51] sync: "Chapter 1" (1) at frame 1 time 0
[11:04:51] sync: first pts audio 0x1 is 0
[11:04:53] sync: first pts subtitle 0xff000000 is 550800
[11:04:53] sync: first pts subtitle 0xff000100 is 550800
[11:04:53] sync: first pts subtitle 0xff000200 is 550800
[11:04:53] sync: first pts subtitle 0xff000300 is 550800
[11:04:53] sync: first pts subtitle 0xff000400 is 550800
[11:08:08] reader: done. 1 scr changes
[11:08:09] work: average encoding speed for job is 34.264374 fps
[11:08:09] comb detect: heavy 61 | light 267 | uncombed 6466 | total 6794
[11:08:09] decomb: deinterlaced 61 | blended 267 | unfiltered 6466 | total 6794
[11:08:09] vfr: 6794 frames output, 0 dropped and 0 duped for CFR/PFR
[11:08:09] vfr: lost time: 0 (0 frames)
[11:08:09] vfr: gained time: 0 (0 frames) (0 not accounted for)
[11:08:09] aac-decoder done: 12739 frames, 0 decoder errors
[11:08:09] h264-decoder done: 6794 frames, 0 decoder errors
[11:08:09] sync: got 6794 frames, 6795 expected
[11:08:09] sync: framerate min 25.000 fps, max 25.000 fps, avg 25.000 fps
x264 [info]: frame I:52    Avg QP:15.02  size: 65128
x264 [info]: frame P:2039  Avg QP:19.44  size: 16012
x264 [info]: frame B:4703  Avg QP:21.83  size:  4942
x264 [info]: consecutive B-frames:  6.4%  2.9%  3.0% 87.7%
x264 [info]: mb I  I16..4: 63.6%  0.0% 36.4%
x264 [info]: mb P  I16..4: 11.4%  0.0%  4.2%  P16..4: 20.2%  6.6%  3.2%  0.0%  0.0%    skip:54.4%
x264 [info]: mb B  I16..4:  3.0%  0.0%  0.4%  B16..8: 12.6%  2.7%  0.1%  direct: 8.5%  skip:72.6%  L0:43.2% L1:46.3% BI:10.5%
x264 [info]: coded y,uvDC,uvAC intra: 21.7% 44.1% 10.5% inter: 4.9% 12.7% 0.3%
x264 [info]: i16 v,h,dc,p: 47% 22% 11% 21%
x264 [info]: i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 25% 20% 21%  6%  7%  6%  6%  5%  4%
x264 [info]: i8c dc,h,v,p: 58% 17% 22%  4%
x264 [info]: Weighted P-Frames: Y:8.9% UV:7.7%
x264 [info]: ref P L0: 71.4% 28.6%
x264 [info]: ref B L0: 83.9% 16.1%
x264 [info]: ref B L1: 95.4%  4.6%
x264 [info]: kb/s:1744.91
[11:08:09] mux: track 0, 6794 frames, 59272430 bytes, 1744.59 kbps, fifo 2048
[11:08:09] mux: track 1, 12740 frames, 5448193 bytes, 160.36 kbps, fifo 4096
[11:08:09] mux: track 2, 66 frames, 5622 bytes, 0.17 kbps, fifo 32
[11:08:09] mux: track 3, 66 frames, 5919 bytes, 0.17 kbps, fifo 32
[11:08:09] mux: track 4, 66 frames, 5933 bytes, 0.17 kbps, fifo 32
[11:08:09] mux: track 5, 66 frames, 5947 bytes, 0.18 kbps, fifo 32
[11:08:09] mux: track 6, 66 frames, 6147 bytes, 0.18 kbps, fifo 32
[11:08:10] Finished work at: Tue Mar 02 11:08:10 2021
[11:08:10] libhb: work result = 0

# Encode Completed ...


User avatar
Ritsuka
HandBrake Team
Posts: 1657
Joined: Fri Jan 12, 2007 11:29 am

Re: Missing subtitles

Post by Ritsuka »

Try a HandBrake nightly build: https://handbrake.fr/nightly.php
Post Reply