Missing audio tracks in v1.2.0 and 1.3.0

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hbr1138
Posts: 2
Joined: Fri Jan 03, 2020 12:53 pm

Missing audio tracks in v1.2.0 and 1.3.0

Post by hbr1138 »

Description of problem or question:
Hi I am using Handbrake in version 1.2.0 and 1.3.0 on Mac and Windows and I have made a backup of a new Blu Ray to my NAS. With several media players on Windows, Mac and Android I can start the Blu Ray menu und choose from the four existing audio tracks:

1) Dolby Atmos ENG
2) Dolby Digital (AC3) 5.1 ENG
3) Dolby Atmos GER
4) Dolby Digital (AC3) 5.1 GER

I like to make a MKV but Handbrake only offers the second audio track Dolby Digital (AC3) 5.1 ENG and the others are not shown even though I selected to show all available languages. I am confused because the media players see, offer and play all other audio tracks. Hence they must be in the blu ray backup directory. Why is Handbrake not finding the other 3 audio tracks.

As you can see from the activity log Handbreake detects the four tracks while analyzzing but I am not so familiar with the concept of the activity log. This is just a short excerpt where I saw the audio tracks ... the complete log output is pasted below:

Code: Select all

...
[14:10:25] scan: audio 0x1101: ac3, rate=48000Hz, bitrate=448000 English (AC3) (5.1 ch) (448 kbps)
[14:10:25] scan: audio 0x1103: ac3, rate=48000Hz, bitrate=448000 Deutsch (AC3) (5.1 ch) (448 kbps)
[14:10:25] scan: audio 0x1100: eac3, rate=48000Hz, bitrate=1512000 English (E-AC3) (7.1 ch) (1512 kbps)
[14:10:25] scan: audio 0x761102: ac3, rate=48000Hz, bitrate=640000 Deutsch (AC3) (5.1 ch) (Dolby Digital EX) (640 kbps)
[14:10:25] scan: audio 0x721102: truehd, rate=48000Hz, bitrate=128000 Deutsch (TrueHD) (7.1 ch) (128 kbps)
[14:10:25] scan: audio 0x1104: ac3, rate=48000Hz, bitrate=192000 Deutsch (AC3) (2.0 ch) (Dolby Surround) (192 kbps)
...



Steps to reproduce the problem (If Applicable):
Tested with different versions: 1.2.0 and 1.3.0
Tested with different platforms: Mac and Windows

Tested with different applications: several media players on Windows and Mac show the audio tracks and play them

Tested with different sources: All other Blu Rays work


HandBrake version (e.g., 1.0.0):
1.2.0 and 1.3.0



Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):
macOS 10.14.6 Mojave
Windows 10



HandBrake Activity Log ***required*** (see How-to get an activity log)

Code: Select all

[14:10:00] macgui: ScanCore scanning titles with a duration of 10 seconds or more
[14:10:00] CPU: Intel(R) Core(TM) i7-4850HQ CPU @ 2.30GHz
[14:10:00]  - Intel microarchitecture Haswell
[14:10:00]  - logical processor count: 8
[14:10:00] hb_scan: path=/Volumes/Media/Blu Ray/MY_BLU_RAY, title_index=0
bdj.c:565: libbluray-j2se-1.1.2.jar not found.
bdj.c:752: BD-J check: Failed to load libbluray.jar
bdj.c:565: libbluray-j2se-1.1.2.jar not found.
bdj.c:752: BD-J check: Failed to load libbluray.jar
[14:10:01] scan: BD has 40 title(s)
[14:10:01] bd: scanning title 1
[14:10:01] bd: playlist 00001.MPLS
[14:10:01] bd: duration is 00:00:01 (1001 ms)
[14:10:01] bd: ignoring title (too short)
[14:10:01] bd: scanning title 2
[14:10:01] bd: playlist 00010.MPLS
[14:10:01] bd: duration is 00:00:19 (19060 ms)
[14:10:01] bd: video id=0x1011, stream type=VC-1, format 1080p
[14:10:01] bd: aspect = 16:9
[14:10:01] bd: chap 1, 16808 ms
[14:10:01] bd: chap 2, 2252 ms
[14:10:01] bd: title 2 has 2 chapters
[14:10:01] bd: scanning title 3
[14:10:01] bd: playlist 00013.MPLS
[14:10:01] bd: duration is 00:00:13 (13388 ms)
[14:10:01] bd: video id=0x1011, stream type=H.264, format 1080p
[14:10:01] bd: aspect = 16:9
[14:10:01] bd: audio id=0x761100, lang=English (AC3), 3cc=eng
[14:10:01] bd: audio id=0x721100, lang=English (TrueHD), 3cc=eng
[14:10:01] bd: chap 1, 13388 ms
[14:10:01] bd: title 3 has 1 chapters
[14:10:01] bd: scanning title 4
[14:10:01] bd: playlist 00014.MPLS
[14:10:01] bd: duration is 00:00:05 (5005 ms)
[14:10:01] bd: ignoring title (too short)
[14:10:01] bd: scanning title 5
[14:10:01] bd: playlist 00015.MPLS
[14:10:01] bd: duration is 00:00:05 (5005 ms)
[14:10:01] bd: ignoring title (too short)
[14:10:01] bd: scanning title 6
[14:10:01] bd: playlist 00016.MPLS
[14:10:01] bd: duration is 00:00:07 (7007 ms)
[14:10:01] bd: ignoring title (too short)
[14:10:01] bd: scanning title 7
[14:10:01] bd: playlist 00017.MPLS
[14:10:01] bd: duration is 00:00:08 (8008 ms)
[14:10:01] bd: ignoring title (too short)
[14:10:01] bd: scanning title 8
[14:10:01] bd: playlist 00020.MPLS
[14:10:01] bd: duration is 00:00:04 (4963 ms)
[14:10:01] bd: ignoring title (too short)
[14:10:01] bd: scanning title 9
[14:10:01] bd: playlist 00021.MPLS
[14:10:01] bd: duration is 00:00:04 (4963 ms)
[14:10:01] bd: ignoring title (too short)
[14:10:01] bd: scanning title 10
[14:10:01] bd: playlist 00025.MPLS
[14:10:01] bd: duration is 00:01:00 (60310 ms)
[14:10:01] bd: video id=0x1011, stream type=H.264, format 1080p
[14:10:01] bd: aspect = 16:9
[14:10:01] bd: audio id=0x1100, lang=English (AC3), 3cc=eng
[14:10:01] bd: chap 1, 60060 ms
[14:10:01] bd: chap 2, 250 ms
[14:10:01] bd: title 10 has 2 chapters
[14:10:01] bd: scanning title 11
[14:10:01] bd: playlist 00026.MPLS
[14:10:01] bd: duration is 00:01:00 (60310 ms)
[14:10:01] bd: video id=0x1011, stream type=H.264, format 1080p
[14:10:01] bd: aspect = 16:9
[14:10:01] bd: audio id=0x1100, lang=English (AC3), 3cc=eng
[14:10:01] bd: chap 1, 60060 ms
[14:10:01] bd: chap 2, 250 ms
[14:10:01] bd: title 11 has 2 chapters
[14:10:01] bd: scanning title 12
[14:10:01] bd: playlist 00040.MPLS
[14:10:01] bd: duration is 00:00:01 (1001 ms)
[14:10:01] bd: ignoring title (too short)
[14:10:01] bd: scanning title 13
[14:10:01] bd: playlist 00049.MPLS
[14:10:01] bd: duration is 00:00:30 (30280 ms)
[14:10:01] bd: video id=0x1011, stream type=H.264, format 1080p
[14:10:01] bd: aspect = 16:9
[14:10:01] bd: chap 1, 30030 ms
[14:10:01] bd: chap 2, 250 ms
[14:10:01] bd: title 13 has 2 chapters
[14:10:01] bd: scanning title 14
[14:10:01] bd: playlist 00050.MPLS
[14:10:01] bd: duration is 00:00:05 (5255 ms)
[14:10:01] bd: ignoring title (too short)
[14:10:01] bd: scanning title 15
[14:10:01] bd: playlist 00052.MPLS
[14:10:01] bd: duration is 00:00:23 (23231 ms)
[14:10:01] bd: video id=0x1011, stream type=H.264, format 1080p
[14:10:01] bd: aspect = 16:9
[14:10:01] bd: chap 1, 22981 ms
[14:10:01] bd: chap 2, 250 ms
[14:10:01] bd: title 15 has 2 chapters
[14:10:01] bd: scanning title 16
[14:10:01] bd: playlist 00053.MPLS
[14:10:01] bd: duration is 00:00:50 (50008 ms)
[14:10:01] bd: video id=0x1011, stream type=H.264, format 1080p
[14:10:01] bd: aspect = 16:9
[14:10:01] bd: chap 1, 10010 ms
[14:10:01] bd: chap 2, 10010 ms
[14:10:01] bd: chap 3, 10010 ms
[14:10:01] bd: chap 4, 10010 ms
[14:10:01] bd: chap 5, 9718 ms
[14:10:01] bd: chap 6, 250 ms
[14:10:01] bd: title 16 has 6 chapters
[14:10:01] bd: scanning title 17
[14:10:01] bd: playlist 00054.MPLS
[14:10:01] bd: duration is 00:00:29 (29988 ms)
[14:10:01] bd: video id=0x1011, stream type=H.264, format 1080p
[14:10:01] bd: aspect = 16:9
[14:10:01] bd: chap 1, 10010 ms
[14:10:01] bd: chap 2, 10010 ms
[14:10:01] bd: chap 3, 9718 ms
[14:10:01] bd: chap 4, 250 ms
[14:10:01] bd: title 17 has 4 chapters
[14:10:01] bd: scanning title 18
[14:10:01] bd: playlist 00055.MPLS
[14:10:01] bd: duration is 00:05:40 (340298 ms)
[14:10:01] bd: video id=0x1011, stream type=H.264, format 1080p
[14:10:01] bd: aspect = 16:9
[14:10:01] bd: chap 1, 10010 ms
[14:10:01] bd: chap 2, 10010 ms
[14:10:01] bd: chap 3, 10010 ms
[14:10:01] bd: chap 4, 10010 ms
[14:10:01] bd: chap 5, 10010 ms
[14:10:01] bd: chap 6, 10010 ms
[14:10:01] bd: chap 7, 10010 ms
[14:10:01] bd: chap 8, 10010 ms
[14:10:01] bd: chap 9, 10010 ms
[14:10:01] bd: chap 10, 10010 ms
[14:10:01] bd: chap 11, 10010 ms
[14:10:01] bd: chap 12, 10010 ms
[14:10:01] bd: chap 13, 10010 ms
[14:10:01] bd: chap 14, 10010 ms
[14:10:01] bd: chap 15, 10010 ms
[14:10:01] bd: chap 16, 10010 ms
[14:10:01] bd: chap 17, 10010 ms
[14:10:01] bd: chap 18, 10010 ms
[14:10:01] bd: chap 19, 10010 ms
[14:10:01] bd: chap 20, 10010 ms
[14:10:01] bd: chap 21, 10010 ms
[14:10:01] bd: chap 22, 10010 ms
[14:10:01] bd: chap 23, 10010 ms
[14:10:01] bd: chap 24, 10010 ms
[14:10:01] bd: chap 25, 10010 ms
[14:10:01] bd: chap 26, 10010 ms
[14:10:01] bd: chap 27, 10010 ms
[14:10:01] bd: chap 28, 10010 ms
[14:10:01] bd: chap 29, 10010 ms
[14:10:01] bd: chap 30, 10010 ms
[14:10:01] bd: chap 31, 10010 ms
[14:10:01] bd: chap 32, 10010 ms
[14:10:01] bd: chap 33, 10010 ms
[14:10:01] bd: chap 34, 9718 ms
[14:10:01] bd: chap 35, 250 ms
[14:10:01] bd: title 18 has 35 chapters
[14:10:01] bd: scanning title 19
[14:10:01] bd: playlist 00056.MPLS
[14:10:01] bd: duration is 00:00:10 (10010 ms)
[14:10:01] bd: video id=0x1011, stream type=H.264, format 1080p
[14:10:01] bd: aspect = 16:9
[14:10:01] bd: chap 1, 10010 ms
[14:10:01] bd: chap 2, 0 ms
[14:10:01] bd: title 19 has 2 chapters
[14:10:01] bd: scanning title 20
[14:10:01] bd: playlist 00140.MPLS
[14:10:01] bd: duration is 00:03:14 (194068 ms)
[14:10:01] bd: video id=0x1011, stream type=H.264, format 1080p
[14:10:01] bd: aspect = 16:9
[14:10:01] bd: audio id=0x1100, lang=English (AC3), 3cc=eng
[14:10:01] bd: chap 1, 2002 ms
[14:10:01] bd: chap 2, 62687 ms
[14:10:01] bd: chap 3, 64689 ms
[14:10:01] bd: chap 4, 2377 ms
[14:10:01] bd: chap 5, 62312 ms
[14:10:01] bd: title 20 has 5 chapters
[14:10:01] bd: scanning title 21
[14:10:01] bd: playlist 00200.MPLS
[14:10:01] bd: duration is 01:44:32 (6272933 ms)
[14:10:01] bd: video id=0x1011, stream type=H.264, format 1080p
[14:10:01] bd: aspect = 16:9
[14:10:01] bd: audio id=0x1100, lang=English (AC3), 3cc=eng
[14:10:01] bd: subtitle id=0x1200, lang=English [PGS], 3cc=eng
[14:10:01] bd: subtitle id=0x1201, lang=Deutsch [PGS], 3cc=deu
[14:10:01] bd: chap 1, 415957 ms
[14:10:01] bd: chap 2, 597388 ms
[14:10:01] bd: chap 3, 566399 ms
[14:10:01] bd: chap 4, 280363 ms
[14:10:01] bd: chap 5, 585835 ms
[14:10:01] bd: chap 6, 551133 ms
[14:10:01] bd: chap 7, 592592 ms
[14:10:01] bd: chap 8, 559308 ms
[14:10:01] bd: chap 9, 471012 ms
[14:10:01] bd: chap 10, 380838 ms
[14:10:01] bd: chap 11, 454537 ms
[14:10:01] bd: chap 12, 293793 ms
[14:10:01] bd: chap 13, 523523 ms
[14:10:01] bd: chap 14, 250 ms
[14:10:01] bd: title 21 has 14 chapters
[14:10:01] bd: scanning title 22
[14:10:01] bd: playlist 00201.MPLS
[14:10:01] bd: duration is 00:02:13 (133133 ms)
[14:10:01] bd: video id=0x1011, stream type=H.264, format 1080p
[14:10:01] bd: aspect = 16:9
[14:10:01] bd: audio id=0x1100, lang=English (AC3), 3cc=eng
[14:10:01] bd: subtitle id=0x1200, lang=English [PGS], 3cc=eng
[14:10:01] bd: subtitle id=0x1201, lang=Deutsch [PGS], 3cc=deu
[14:10:01] bd: chap 1, 132882 ms
[14:10:01] bd: chap 2, 250 ms
[14:10:01] bd: title 22 has 2 chapters
[14:10:01] bd: scanning title 23
[14:10:01] bd: playlist 00202.MPLS
[14:10:01] bd: duration is 00:21:22 (1282531 ms)
[14:10:01] bd: video id=0x1011, stream type=H.264, format 1080p
[14:10:01] bd: aspect = 16:9
[14:10:01] bd: audio id=0x1100, lang=English (AC3), 3cc=eng
[14:10:01] bd: subtitle id=0x1200, lang=English [PGS], 3cc=eng
[14:10:01] bd: subtitle id=0x1201, lang=Deutsch [PGS], 3cc=deu
[14:10:01] bd: chap 1, 244786 ms
[14:10:01] bd: chap 2, 408491 ms
[14:10:01] bd: chap 3, 203536 ms
[14:10:01] bd: chap 4, 177844 ms
[14:10:01] bd: chap 5, 247622 ms
[14:10:01] bd: chap 6, 250 ms
[14:10:01] bd: title 23 has 6 chapters
[14:10:01] bd: scanning title 24
[14:10:01] bd: playlist 00203.MPLS
[14:10:01] bd: duration is 00:04:04 (244786 ms)
[14:10:01] bd: video id=0x1011, stream type=H.264, format 1080p
[14:10:01] bd: aspect = 16:9
[14:10:01] bd: audio id=0x1100, lang=English (AC3), 3cc=eng
[14:10:01] bd: subtitle id=0x1200, lang=English [PGS], 3cc=eng
[14:10:01] bd: subtitle id=0x1201, lang=Deutsch [PGS], 3cc=deu
[14:10:01] bd: chap 1, 244535 ms
[14:10:01] bd: chap 2, 250 ms
[14:10:01] bd: title 24 has 2 chapters
[14:10:01] bd: scanning title 25
[14:10:01] bd: playlist 00204.MPLS
[14:10:01] bd: duration is 00:06:48 (408491 ms)
[14:10:01] bd: video id=0x1011, stream type=H.264, format 1080p
[14:10:01] bd: aspect = 16:9
[14:10:01] bd: audio id=0x1100, lang=English (AC3), 3cc=eng
[14:10:01] bd: subtitle id=0x1200, lang=English [PGS], 3cc=eng
[14:10:01] bd: subtitle id=0x1201, lang=Deutsch [PGS], 3cc=deu
[14:10:01] bd: chap 1, 408241 ms
[14:10:01] bd: chap 2, 250 ms
[14:10:01] bd: title 25 has 2 chapters
[14:10:01] bd: scanning title 26
[14:10:01] bd: playlist 00205.MPLS
[14:10:01] bd: duration is 00:03:23 (203536 ms)
[14:10:01] bd: video id=0x1011, stream type=H.264, format 1080p
[14:10:01] bd: aspect = 16:9
[14:10:01] bd: audio id=0x1100, lang=English (AC3), 3cc=eng
[14:10:01] bd: subtitle id=0x1200, lang=English [PGS], 3cc=eng
[14:10:01] bd: subtitle id=0x1201, lang=Deutsch [PGS], 3cc=deu
[14:10:01] bd: chap 1, 203286 ms
[14:10:01] bd: chap 2, 250 ms
[14:10:01] bd: title 26 has 2 chapters
[14:10:01] bd: scanning title 27
[14:10:01] bd: playlist 00206.MPLS
[14:10:01] bd: duration is 00:02:57 (177844 ms)
[14:10:01] bd: video id=0x1011, stream type=H.264, format 1080p
[14:10:01] bd: aspect = 16:9
[14:10:01] bd: audio id=0x1100, lang=English (AC3), 3cc=eng
[14:10:01] bd: subtitle id=0x1200, lang=English [PGS], 3cc=eng
[14:10:01] bd: subtitle id=0x1201, lang=Deutsch [PGS], 3cc=deu
[14:10:01] bd: chap 1, 177594 ms
[14:10:01] bd: chap 2, 250 ms
[14:10:01] bd: title 27 has 2 chapters
[14:10:01] bd: scanning title 28
[14:10:01] bd: playlist 00207.MPLS
[14:10:01] bd: duration is 00:04:07 (247872 ms)
[14:10:01] bd: video id=0x1011, stream type=H.264, format 1080p
[14:10:01] bd: aspect = 16:9
[14:10:01] bd: audio id=0x1100, lang=English (AC3), 3cc=eng
[14:10:01] bd: subtitle id=0x1200, lang=English [PGS], 3cc=eng
[14:10:01] bd: subtitle id=0x1201, lang=Deutsch [PGS], 3cc=deu
[14:10:01] bd: chap 1, 247622 ms
[14:10:01] bd: chap 2, 250 ms
[14:10:01] bd: title 28 has 2 chapters
[14:10:01] bd: scanning title 29
[14:10:01] bd: playlist 00208.MPLS
[14:10:01] bd: duration is 00:01:41 (101392 ms)
[14:10:01] bd: video id=0x1011, stream type=H.264, format 1080p
[14:10:01] bd: aspect = 16:9
[14:10:01] bd: audio id=0x1100, lang=English (AC3), 3cc=eng
[14:10:01] bd: subtitle id=0x1200, lang=English [PGS], 3cc=eng
[14:10:01] bd: subtitle id=0x1201, lang=Deutsch [PGS], 3cc=deu
[14:10:01] bd: chap 1, 101142 ms
[14:10:01] bd: chap 2, 250 ms
[14:10:01] bd: title 29 has 2 chapters
[14:10:01] bd: scanning title 30
[14:10:01] bd: playlist 00209.MPLS
[14:10:01] bd: duration is 00:03:00 (180180 ms)
[14:10:01] bd: video id=0x1011, stream type=H.264, format 1080p
[14:10:01] bd: aspect = 16:9
[14:10:01] bd: audio id=0x1100, lang=English (AC3), 3cc=eng
[14:10:01] bd: subtitle id=0x1200, lang=English [PGS], 3cc=eng
[14:10:01] bd: subtitle id=0x1201, lang=Deutsch [PGS], 3cc=deu
[14:10:01] bd: chap 1, 179929 ms
[14:10:01] bd: chap 2, 250 ms
[14:10:01] bd: title 30 has 2 chapters
[14:10:01] bd: scanning title 31
[14:10:01] bd: playlist 00210.MPLS
[14:10:01] bd: duration is 00:01:32 (92634 ms)
[14:10:01] bd: video id=0x1011, stream type=H.264, format 1080p
[14:10:01] bd: aspect = 16:9
[14:10:01] bd: audio id=0x1100, lang=English (AC3), 3cc=eng
[14:10:01] bd: subtitle id=0x1200, lang=English [PGS], 3cc=eng
[14:10:01] bd: subtitle id=0x1201, lang=Deutsch [PGS], 3cc=deu
[14:10:01] bd: chap 1, 92383 ms
[14:10:01] bd: chap 2, 250 ms
[14:10:01] bd: title 31 has 2 chapters
[14:10:01] bd: scanning title 32
[14:10:01] bd: playlist 00211.MPLS
[14:10:01] bd: duration is 00:03:51 (231022 ms)
[14:10:01] bd: video id=0x1011, stream type=H.264, format 1080p
[14:10:01] bd: aspect = 16:9
[14:10:01] bd: audio id=0x1100, lang=English (AC3), 3cc=eng
[14:10:01] bd: chap 1, 230772 ms
[14:10:01] bd: chap 2, 250 ms
[14:10:01] bd: title 32 has 2 chapters
[14:10:01] bd: scanning title 33
[14:10:01] bd: playlist 00800.MPLS
[14:10:01] bd: duration is 01:44:29 (6269096 ms)
[14:10:01] bd: video id=0x1011, stream type=H.264, format 1080p
[14:10:01] bd: aspect = 16:9
[14:10:01] bd: audio id=0x1100, lang=English (E-AC3), 3cc=eng
[14:10:01] bd: audio id=0x1101, lang=English (AC3), 3cc=eng
[14:10:01] bd: audio id=0x761102, lang=Deutsch (AC3), 3cc=deu
[14:10:01] bd: audio id=0x721102, lang=Deutsch (TrueHD), 3cc=deu
[14:10:01] bd: audio id=0x1103, lang=Deutsch (AC3), 3cc=deu
[14:10:01] bd: audio id=0x1104, lang=Deutsch (AC3), 3cc=deu
[14:10:01] bd: subtitle id=0x1200, lang=English [PGS], 3cc=eng
[14:10:01] bd: subtitle id=0x1201, lang=Deutsch [PGS], 3cc=deu
[14:10:01] bd: subtitle id=0x1202, lang=Deutsch [PGS], 3cc=deu
[14:10:01] bd: chap 1, 415957 ms
[14:10:01] bd: chap 2, 520728 ms
[14:10:01] bd: chap 3, 509759 ms
[14:10:01] bd: chap 4, 413663 ms
[14:10:01] bd: chap 5, 585835 ms
[14:10:01] bd: chap 6, 551133 ms
[14:10:01] bd: chap 7, 592592 ms
[14:10:01] bd: chap 8, 573114 ms
[14:10:01] bd: chap 9, 457206 ms
[14:10:01] bd: chap 10, 380838 ms
[14:10:01] bd: chap 11, 454537 ms
[14:10:01] bd: chap 12, 293793 ms
[14:10:01] bd: chap 13, 519685 ms
[14:10:01] bd: chap 14, 250 ms
[14:10:01] bd: title 33 has 14 chapters
[14:10:01] bd: scanning title 34
[14:10:01] bd: playlist 00802.MPLS
[14:10:01] bd: duration is 00:01:07 (67192 ms)
[14:10:01] bd: video id=0x1011, stream type=H.264, format 1080p
[14:10:01] bd: aspect = 16:9
[14:10:01] bd: audio id=0x1100, lang=English (AC3), 3cc=eng
[14:10:01] bd: chap 1, 3003 ms
[14:10:01] bd: chap 2, 64189 ms
[14:10:01] bd: title 34 has 2 chapters
[14:10:01] bd: scanning title 35
[14:10:01] bd: playlist 00803.MPLS
[14:10:01] bd: duration is 00:01:04 (64689 ms)
[14:10:01] bd: video id=0x1011, stream type=H.264, format 1080p
[14:10:01] bd: aspect = 16:9
[14:10:01] bd: audio id=0x1100, lang=English (AC3), 3cc=eng
[14:10:01] bd: chap 1, 64689 ms
[14:10:01] bd: title 35 has 1 chapters
[14:10:01] bd: scanning title 36
[14:10:01] bd: playlist 00804.MPLS
[14:10:01] bd: duration is 00:00:05 (5005 ms)
[14:10:01] bd: ignoring title (too short)
[14:10:01] bd: scanning title 37
[14:10:01] bd: playlist 00805.MPLS
[14:10:01] bd: duration is 00:01:04 (64689 ms)
[14:10:01] bd: video id=0x1011, stream type=H.264, format 1080p
[14:10:01] bd: aspect = 16:9
[14:10:01] bd: audio id=0x1100, lang=English (AC3), 3cc=eng
[14:10:01] bd: chap 1, 64689 ms
[14:10:01] bd: title 37 has 1 chapters
[14:10:01] bd: scanning title 38
[14:10:01] bd: playlist 00806.MPLS
[14:10:01] bd: duration is 00:01:04 (64689 ms)
[14:10:01] bd: video id=0x1011, stream type=H.264, format 1080p
[14:10:01] bd: aspect = 16:9
[14:10:01] bd: audio id=0x1100, lang=English (AC3), 3cc=eng
[14:10:01] bd: chap 1, 64689 ms
[14:10:01] bd: title 38 has 1 chapters
[14:10:01] bd: scanning title 39
[14:10:01] bd: playlist 00807.MPLS
[14:10:01] bd: duration is 00:01:04 (64689 ms)
[14:10:01] bd: video id=0x1011, stream type=H.264, format 1080p
[14:10:01] bd: aspect = 16:9
[14:10:01] bd: audio id=0x1100, lang=English (AC3), 3cc=eng
[14:10:01] bd: chap 1, 64689 ms
[14:10:01] bd: title 39 has 1 chapters
[14:10:01] bd: scanning title 40
[14:10:01] bd: playlist 00808.MPLS
[14:10:01] bd: duration is 00:01:04 (64689 ms)
[14:10:01] bd: video id=0x1011, stream type=H.264, format 1080p
[14:10:01] bd: aspect = 16:9
[14:10:01] bd: chap 1, 64689 ms
[14:10:01] bd: title 40 has 1 chapters
[14:10:01] scan: decoding previews for title 2
[14:10:01] scan: title angle(s) 1
[14:10:02] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 112/114/244/246, aspect 16:9, PAR 1:1
[14:10:02] stream: 5 good frames, 0 errors (0%)
[14:10:02] scan: decoding previews for title 3
[14:10:02] scan: title angle(s) 1
[14:10:02] scan: audio 0x721100: truehd, rate=48000Hz, bitrate=128000 English (TrueHD) (7.1 ch) (128 kbps)
[14:10:02] scan: audio 0x761100: ac3, rate=48000Hz, bitrate=640000 English (AC3) (5.1 ch) (640 kbps)
[14:10:03] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1
[14:10:03] stream: 10 good frames, 0 errors (0%)
[14:10:03] scan: decoding previews for title 10
[14:10:03] scan: title angle(s) 1
[14:10:03] scan: audio 0x1100: ac3, rate=48000Hz, bitrate=224000 English (AC3) (2.0 ch) (224 kbps)
[14:10:04] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1
[14:10:04] stream: 5 good frames, 0 errors (0%)
[14:10:04] scan: decoding previews for title 11
[14:10:04] scan: title angle(s) 1
[14:10:04] scan: audio 0x1100: ac3, rate=48000Hz, bitrate=224000 English (AC3) (2.0 ch) (224 kbps)
[14:10:04] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1
[14:10:04] stream: 5 good frames, 0 errors (0%)
[14:10:04] scan: decoding previews for title 13
[14:10:04] scan: title angle(s) 1
[14:10:05] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1
[14:10:05] stream: 5 good frames, 0 errors (0%)
[14:10:05] scan: decoding previews for title 15
[14:10:05] scan: title angle(s) 1
[14:10:06] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1
[14:10:06] stream: 5 good frames, 0 errors (0%)
[14:10:06] scan: decoding previews for title 16
[14:10:06] scan: title angle(s) 1
[14:10:07] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 172/190/428/426, aspect 16:9, PAR 1:1
[14:10:07] stream: 5 good frames, 0 errors (0%)
[14:10:07] scan: decoding previews for title 17
[14:10:07] scan: title angle(s) 1
[14:10:08] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 178/204/424/422, aspect 16:9, PAR 1:1
[14:10:08] stream: 4 good frames, 0 errors (0%)
[14:10:08] scan: decoding previews for title 18
[14:10:08] scan: title angle(s) 1
[14:10:08] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 178/140/422/420, aspect 16:9, PAR 1:1
[14:10:08] stream: 5 good frames, 0 errors (0%)
[14:10:08] scan: decoding previews for title 19
[14:10:08] scan: title angle(s) 1
[14:10:09] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1
[14:10:09] stream: 5 good frames, 0 errors (0%)
[14:10:09] scan: decoding previews for title 20
[14:10:09] scan: title angle(s) 1
[14:10:09] scan: audio 0x1100: ac3, rate=48000Hz, bitrate=192000 English (AC3) (2.0 ch) (192 kbps)
[14:10:10] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1
[14:10:10] stream: 5 good frames, 0 errors (0%)
[14:10:10] scan: decoding previews for title 21
[14:10:10] scan: title angle(s) 1
[14:10:10] scan: audio 0x1100: ac3, rate=48000Hz, bitrate=384000 English (AC3) (5.1 ch) (384 kbps)
[14:10:12] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 138/62/0/0, aspect 16:9, PAR 1:1
[14:10:12] stream: 10 good frames, 0 errors (0%)
[14:10:12] scan: decoding previews for title 22
[14:10:12] scan: title angle(s) 1
[14:10:12] scan: audio 0x1100: ac3, rate=48000Hz, bitrate=192000 English (AC3) (2.0 ch) (Dolby Surround) (192 kbps)
[14:10:13] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 138/138/0/0, aspect 16:9, PAR 1:1
[14:10:13] stream: 8 good frames, 0 errors (0%)
[14:10:13] scan: decoding previews for title 23
[14:10:13] scan: title angle(s) 1
[14:10:13] scan: audio 0x1100: ac3, rate=48000Hz, bitrate=192000 English (AC3) (2.0 ch) (Dolby Surround) (192 kbps)
[14:10:14] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 138/138/0/0, aspect 16:9, PAR 1:1
[14:10:14] stream: 7 good frames, 0 errors (0%)
[14:10:14] scan: decoding previews for title 24
[14:10:14] scan: title angle(s) 1
[14:10:14] scan: audio 0x1100: ac3, rate=48000Hz, bitrate=192000 English (AC3) (2.0 ch) (Dolby Surround) (192 kbps)
[14:10:15] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 138/138/0/0, aspect 16:9, PAR 1:1
[14:10:15] stream: 7 good frames, 0 errors (0%)
[14:10:15] scan: decoding previews for title 25
[14:10:15] scan: title angle(s) 1
[14:10:15] scan: audio 0x1100: ac3, rate=48000Hz, bitrate=192000 English (AC3) (2.0 ch) (Dolby Surround) (192 kbps)
[14:10:16] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 138/138/0/0, aspect 16:9, PAR 1:1
[14:10:16] stream: 9 good frames, 0 errors (0%)
[14:10:16] scan: decoding previews for title 26
[14:10:16] scan: title angle(s) 1
[14:10:16] scan: audio 0x1100: ac3, rate=48000Hz, bitrate=192000 English (AC3) (2.0 ch) (Dolby Surround) (192 kbps)
[14:10:18] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 138/138/0/0, aspect 16:9, PAR 1:1
[14:10:18] stream: 7 good frames, 0 errors (0%)
[14:10:18] scan: decoding previews for title 27
[14:10:18] scan: title angle(s) 1
[14:10:18] scan: audio 0x1100: ac3, rate=48000Hz, bitrate=192000 English (AC3) (2.0 ch) (Dolby Surround) (192 kbps)
[14:10:19] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 138/138/0/0, aspect 16:9, PAR 1:1
[14:10:19] stream: 9 good frames, 0 errors (0%)
[14:10:19] scan: decoding previews for title 28
[14:10:19] scan: title angle(s) 1
[14:10:19] scan: audio 0x1100: ac3, rate=48000Hz, bitrate=192000 English (AC3) (2.0 ch) (Dolby Surround) (192 kbps)
[14:10:20] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 138/138/0/0, aspect 16:9, PAR 1:1
[14:10:20] stream: 9 good frames, 0 errors (0%)
[14:10:20] scan: decoding previews for title 29
[14:10:20] scan: title angle(s) 1
[14:10:20] scan: audio 0x1100: ac3, rate=48000Hz, bitrate=192000 English (AC3) (2.0 ch) (Dolby Surround) (192 kbps)
[14:10:21] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 140/140/0/0, aspect 16:9, PAR 1:1
[14:10:21] stream: 10 good frames, 0 errors (0%)
[14:10:21] scan: decoding previews for title 30
[14:10:21] scan: title angle(s) 1
[14:10:21] scan: audio 0x1100: ac3, rate=48000Hz, bitrate=192000 English (AC3) (2.0 ch) (Dolby Surround) (192 kbps)
[14:10:22] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 138/138/0/0, aspect 16:9, PAR 1:1
[14:10:22] stream: 7 good frames, 0 errors (0%)
[14:10:22] scan: decoding previews for title 31
[14:10:22] scan: title angle(s) 1
[14:10:22] scan: audio 0x1100: ac3, rate=48000Hz, bitrate=192000 English (AC3) (2.0 ch) (Dolby Surround) (192 kbps)
[14:10:24] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1
[14:10:24] stream: 8 good frames, 0 errors (0%)
[14:10:24] scan: decoding previews for title 32
[14:10:24] scan: title angle(s) 1
[14:10:24] scan: audio 0x1100: ac3, rate=48000Hz, bitrate=192000 English (AC3) (2.0 ch) (Dolby Surround) (192 kbps)
[14:10:25] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 132/132/0/0, aspect 16:9, PAR 1:1
[14:10:25] stream: 7 good frames, 0 errors (0%)
[14:10:25] scan: decoding previews for title 33
[14:10:25] scan: title angle(s) 1
[14:10:25] scan: audio 0x1101: ac3, rate=48000Hz, bitrate=448000 English (AC3) (5.1 ch) (448 kbps)
[14:10:25] scan: audio 0x1103: ac3, rate=48000Hz, bitrate=448000 Deutsch (AC3) (5.1 ch) (448 kbps)
[14:10:25] scan: audio 0x1100: eac3, rate=48000Hz, bitrate=1512000 English (E-AC3) (7.1 ch) (1512 kbps)
[14:10:25] scan: audio 0x761102: ac3, rate=48000Hz, bitrate=640000 Deutsch (AC3) (5.1 ch) (Dolby Digital EX) (640 kbps)
[14:10:25] scan: audio 0x721102: truehd, rate=48000Hz, bitrate=128000 Deutsch (TrueHD) (7.1 ch) (128 kbps)
[14:10:25] scan: audio 0x1104: ac3, rate=48000Hz, bitrate=192000 Deutsch (AC3) (2.0 ch) (Dolby Surround) (192 kbps)
[14:10:27] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 138/138/0/0, aspect 16:9, PAR 1:1
[14:10:27] stream: 10 good frames, 0 errors (0%)
[14:10:27] scan: decoding previews for title 34
[14:10:27] scan: title angle(s) 1
[14:10:27] scan: audio 0x1100: ac3, rate=48000Hz, bitrate=192000 English (AC3) (2.0 ch) (192 kbps)
[14:10:29] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1
[14:10:29] stream: 9 good frames, 0 errors (0%)
[14:10:29] scan: decoding previews for title 35
[14:10:29] scan: title angle(s) 1
[14:10:29] scan: audio 0x1100: ac3, rate=48000Hz, bitrate=192000 English (AC3) (2.0 ch) (192 kbps)
[14:10:31] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1
[14:10:31] stream: 10 good frames, 0 errors (0%)
[14:10:31] scan: decoding previews for title 37
[14:10:31] scan: title angle(s) 1
[14:10:31] scan: audio 0x1100: ac3, rate=48000Hz, bitrate=192000 English (AC3) (2.0 ch) (192 kbps)
[14:10:32] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1
[14:10:32] stream: 5 good frames, 0 errors (0%)
[14:10:32] scan: decoding previews for title 38
[14:10:32] scan: title angle(s) 1
[14:10:32] scan: audio 0x1100: ac3, rate=48000Hz, bitrate=192000 English (AC3) (2.0 ch) (192 kbps)
[14:10:34] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1
[14:10:34] stream: 5 good frames, 0 errors (0%)
[14:10:34] scan: decoding previews for title 39
[14:10:34] scan: title angle(s) 1
[14:10:34] scan: audio 0x1100: ac3, rate=48000Hz, bitrate=192000 English (AC3) (2.0 ch) (192 kbps)
[14:10:35] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1
[14:10:35] stream: 5 good frames, 0 errors (0%)
[14:10:35] scan: decoding previews for title 40
[14:10:35] scan: title angle(s) 1
[14:10:37] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1
[14:10:37] stream: 10 good frames, 0 errors (0%)
file_posix.c:52: Error closing POSIX file (0x600002336180)
[14:10:37] libhb: scan thread found 30 valid title(s)
[14:10:37] macgui: ScanCore scan done

Thanks for your advise!
hbr1138
Posts: 2
Joined: Fri Jan 03, 2020 12:53 pm

Re: Missing audio tracks in v1.2.0 and 1.3.0

Post by hbr1138 »

Hi, here is an investigation update ...

I have made a backup of 2 other Blu Rays with the same program and both are showing all audio tracks in Handbrake. So the good news is that the problem is not related to the backup process and only an individual problem of this special Blu Ray. I found that there are two M2TS files for the movie in the BDMV archive. One file has only one audio track (which is the ENG DTS 5.1) and the other file has all the audio tracks. Probably Handbrake gets confused by two separate movie files and chooses only the one with the single audio track.

It would be interesting if it is possible to tell Handbrake to use the one with the multiple audio tracks instead (deleting the other one? - Isn't there a smarter way to differentiate?)

Any hint or advise would be appreciated. Probably this is a phenomenon that Handbrake should be able to handle in the future?

Cheers
hbr1138
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