I have multiple .mkv video files that I am converting to .mp4 and trying to attach english subtitles. The subtitles are .srt files. No matter which settings I select (burn in or not) the subtitles will not show up on the video file when playing. I can select the subtitles when playing the video, but they do no show up when the video is playing. The log below is the log for the latest video I tried this with.
I can provide any further details that are needed.
Steps to reproduce the problem (If Applicable):
I have tried multiple different video files with multiple different subtitles, the same problem happens with each one.
HandBrake version (e.g., 1.0.0):
Version 1.4.1 (2021081500)
Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):
MacOS Catalina Version 10.15.7 (19H1417)
HandBrake Activity Log ***required*** (see How-to get an activity log)
Code: Select all
[19:52:24] macgui: ScanCore scanning titles with a duration of 10 seconds or more
[19:52:24] CPU: Intel(R) Core(TM) i7-4850HQ CPU @ 2.30GHz
[19:52:24] - Intel microarchitecture Haswell
[19:52:24] - logical processor count: 8
[19:52:24] hb_scan: path=/Users/davidshaw/Movies/Houseguest (1995)/Houseguest (1995).avi, title_index=0
udfread ERROR: ECMA 167 Volume Recognition failed
disc.c:333: failed opening UDF image /Users/davidshaw/Movies/Houseguest (1995)/Houseguest (1995).avi
disc.c:437: error opening file BDMV/index.bdmv
disc.c:437: error opening file BDMV/BACKUP/index.bdmv
bluray.c:2646: nav_get_title_list(/Users/davidshaw/Movies/Houseguest (1995)/Houseguest (1995).avi/) failed
[19:52:24] bd: not a bd - trying as a stream/file instead
libdvdread: DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdnav: vm: vm: failed to read VIDEO_TS.IFO
[19:52:24] dvd: not a dvd - trying as a stream/file instead
Input #0, avi, from '/Users/davidshaw/Movies/Houseguest (1995)/Houseguest (1995).avi':
Duration: 01:48:46.85, start: 0.000000, bitrate: 897 kb/s
Stream #0:0: Video: mpeg4 (Advanced Simple Profile) (XVID / 0x44495658), yuv420p, 624x336 [SAR 1:1 DAR 13:7], 505 kb/s, 23.98 fps, 23.98 tbr, 23.98 tbn, 23.98 tbc
Stream #0:1: Audio: ac3 ([0] [0][0] / 0x2000), 48000 Hz, stereo, fltp, 384 kb/s
Metadata:
title : Houseguest.1995.iNTERNAL.DVDRip.XviD-8BaLLRiPS T80 2_0ch 192Kbps DELAY 0ms_new
[19:52:24] scan: decoding previews for title 1
[19:52:24] scan: audio 0x1: ac3, rate=48000Hz, bitrate=384000 Unknown (AC3) (2.0 ch) (384 kbps)
[19:52:24] scan: 10 previews, 624x336, 23.976 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1, color profile: 6-1-6
[19:52:24] libhb: scan thread found 1 valid title(s)
[19:52:24] macgui: ScanCore scan done
[19:54:34] macgui: Failed to create bookmark: Error Domain=NSCocoaErrorDomain Code=256 "Could not open() the item" UserInfo={NSURL=file:///Users/davidshaw/Library/Containers/fr.handbrake.HandBrake/Data/Movies/, NSDebugDescription=Could not open() the item}
[19:54:34] macgui: Failed to create bookmark: Error Domain=NSCocoaErrorDomain Code=256 "Could not open() the item" UserInfo={NSURL=file:///Users/davidshaw/Library/Containers/fr.handbrake.HandBrake/Data/Movies/, NSDebugDescription=Could not open() the item}
[19:54:34] macgui: Failed to create bookmark: Error Domain=NSCocoaErrorDomain Code=256 "Could not open() the item" UserInfo={NSURL=file:///Users/davidshaw/Library/Containers/fr.handbrake.HandBrake/Data/Movies/, NSDebugDescription=Could not open() the item}
[19:54:34] macgui: Failed to create bookmark: Error Domain=NSCocoaErrorDomain Code=256 "Could not open() the item" UserInfo={NSURL=file:///Users/davidshaw/Library/Containers/fr.handbrake.HandBrake/Data/Movies/, NSDebugDescription=Could not open() the item}
[19:54:34] macgui: Failed to create bookmark: Error Domain=NSCocoaErrorDomain Code=256 "Could not open() the item" UserInfo={NSURL=file:///Users/davidshaw/Library/Containers/fr.handbrake.HandBrake/Data/Movies/, NSDebugDescription=Could not open() the item}
[19:54:34] macgui: Failed to create bookmark: Error Domain=NSCocoaErrorDomain Code=256 "Could not open() the item" UserInfo={NSURL=file:///Users/davidshaw/Library/Containers/fr.handbrake.HandBrake/Data/Movies/, NSDebugDescription=Could not open() the item}
[19:54:34] macgui: Failed to create bookmark: Error Domain=NSCocoaErrorDomain Code=256 "Could not open() the item" UserInfo={NSURL=file:///Users/davidshaw/Library/Containers/fr.handbrake.HandBrake/Data/Movies/, NSDebugDescription=Could not open() the item}
[19:54:34] macgui: Failed to create bookmark: Error Domain=NSCocoaErrorDomain Code=256 "Could not open() the item" UserInfo={NSURL=file:///Users/davidshaw/Library/Containers/fr.handbrake.HandBrake/Data/Movies/, NSDebugDescription=Could not open() the item}
[19:54:34] macgui: Failed to create bookmark: Error Domain=NSCocoaErrorDomain Code=256 "Could not open() the item" UserInfo={NSURL=file:///Users/davidshaw/Library/Containers/fr.handbrake.HandBrake/Data/Movies/, NSDebugDescription=Could not open() the item}
[19:54:34] macgui: Failed to create bookmark: Error Domain=NSCocoaErrorDomain Code=256 "Could not open() the item" UserInfo={NSURL=file:///Users/davidshaw/Library/Containers/fr.handbrake.HandBrake/Data/Movies/, NSDebugDescription=Could not open() the item}
[19:54:34] macgui: Failed to create bookmark: Error Domain=NSCocoaErrorDomain Code=256 "Could not open() the item" UserInfo={NSURL=file:///Users/davidshaw/Library/Containers/fr.handbrake.HandBrake/Data/Movies/, NSDebugDescription=Could not open() the item}
[19:54:34] macgui: Failed to create bookmark: Error Domain=NSCocoaErrorDomain Code=256 "Could not open() the item" UserInfo={NSURL=file:///Users/davidshaw/Library/Containers/fr.handbrake.HandBrake/Data/Movies/, NSDebugDescription=Could not open() the item}
[19:54:34] macgui: fr.handbrake.HandBrakeXPCService scanning specifically for title: 1
[19:54:34] CPU: Intel(R) Core(TM) i7-4850HQ CPU @ 2.30GHz
[19:54:34] - Intel microarchitecture Haswell
[19:54:34] - logical processor count: 8
[19:54:34] hb_scan: path=/Users/davidshaw/Movies/Houseguest (1995)/Houseguest (1995).avi, title_index=1
udfread ERROR: ECMA 167 Volume Recognition failed
disc.c:333: failed opening UDF image /Users/davidshaw/Movies/Houseguest (1995)/Houseguest (1995).avi
disc.c:437: error opening file BDMV/index.bdmv
disc.c:437: error opening file BDMV/BACKUP/index.bdmv
bluray.c:2646: nav_get_title_list(/Users/davidshaw/Movies/Houseguest (1995)/Houseguest (1995).avi/) failed
[19:54:34] bd: not a bd - trying as a stream/file instead
libdvdread: DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdnav: vm: vm: failed to read VIDEO_TS.IFO
[19:54:34] dvd: not a dvd - trying as a stream/file instead
Input #0, avi, from '/Users/davidshaw/Movies/Houseguest (1995)/Houseguest (1995).avi':
Duration: 01:48:46.85, start: 0.000000, bitrate: 897 kb/s
Stream #0:0: Video: mpeg4 (Advanced Simple Profile) (XVID / 0x44495658), yuv420p, 624x336 [SAR 1:1 DAR 13:7], 505 kb/s, 23.98 fps, 23.98 tbr, 23.98 tbn, 23.98 tbc
Stream #0:1: Audio: ac3 ([0] [0][0] / 0x2000), 48000 Hz, stereo, fltp, 384 kb/s
Metadata:
title : Houseguest.1995.iNTERNAL.DVDRip.XviD-8BaLLRiPS T80 2_0ch 192Kbps DELAY 0ms_new
[19:54:34] scan: decoding previews for title 1
[19:54:34] scan: audio 0x1: ac3, rate=48000Hz, bitrate=384000 Unknown (AC3) (2.0 ch) (384 kbps)
[19:54:34] scan: 10 previews, 624x336, 23.976 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1, color profile: 6-1-6
[19:54:34] libhb: scan thread found 1 valid title(s)
[19:54:35] macgui: Failed to create bookmark: Error Domain=NSCocoaErrorDomain Code=256 "Could not open() the item" UserInfo={NSURL=file:///Users/davidshaw/Library/Containers/fr.handbrake.HandBrake/Data/Movies/, NSDebugDescription=Could not open() the item}
[19:54:35] macgui: fr.handbrake.HandBrakeXPCService scan done
[19:54:35] macgui: fr.handbrake.HandBrakeXPCService started encoding Houseguest (1995).mp4
[19:54:35] macgui: fr.handbrake.HandBrakeXPCService with preset Fast 1080p30
[19:54:35] Starting work at: Sun Sep 19 19:54:35 2021
[19:54:35] 1 job(s) to process
[19:54:35] Starting Task: Encoding Pass
[19:54:35] Skipping crop/scale filter
[19:54:35] work: only 1 chapter, disabling chapter markers
[19:54:35] job configuration:
[19:54:35] * source
[19:54:35] + /Users/davidshaw/Movies/Houseguest (1995)/Houseguest (1995).avi
[19:54:35] + title 1, chapter(s) 1 to 1
[19:54:35] + container: avi
[19:54:35] + data rate: 897 kbps
[19:54:35] * destination
[19:54:35] + /Users/davidshaw/Library/Containers/fr.handbrake.HandBrake/Data/Movies/Houseguest (1995).mp4
[19:54:35] + container: MPEG-4 (libavformat)
[19:54:35] + align initial A/V stream timestamps
[19:54:35] * video track
[19:54:35] + decoder: mpeg4 8-bit
[19:54:35] + bitrate 505 kbps
[19:54:35] + filters
[19:54:35] + Comb Detect (mode=3:spatial-metric=2:motion-thresh=1:spatial-thresh=1:filter-mode=2:block-thresh=40:block-width=16:block-height=16)
[19:54:35] + Decomb (mode=39)
[19:54:35] + Framerate Shaper (mode=2:rate=27000000/900000)
[19:54:35] + frame rate: 23.976 fps -> peak rate limited to 30.000 fps
[19:54:35] + Output geometry
[19:54:35] + storage dimensions: 624 x 336
[19:54:35] + pixel aspect ratio: 1 : 1
[19:54:35] + display dimensions: 624 x 336
[19:54:35] + encoder: H.264 (libx264)
[19:54:35] + preset: fast
[19:54:35] + profile: main
[19:54:35] + level: 4.0
[19:54:35] + quality: 22.00 (RF)
[19:54:35] + color profile: 6-1-6
[19:54:35] * subtitle track 1, English [SRT] (track 0, id 0xff000000, Text) -> Passthrough, offset: 0, charset: UTF-8
[19:54:35] + name: Houseguest (1995)
[19:54:35] * audio track 1
[19:54:35] + name: Houseguest.1995.iNTERNAL.DVDRip.XviD-8BaLLRiPS T80 2_0ch 192Kbps DELAY 0ms_new
[19:54:35] + decoder: Unknown (AC3) (2.0 ch) (384 kbps) (track 1, id 0x1)
[19:54:35] + bitrate: 384 kbps, samplerate: 48000 Hz
[19:54:35] + mixdown: Stereo
[19:54:35] + encoder: AAC (Apple AudioToolbox)
[19:54:35] + bitrate: 160 kbps, samplerate: 48000 Hz
[19:54:35] sync: expecting 156487 video frames
[19:54:35] encx264: min-keyint: 24, keyint: 240
[19:54:35] encx264: encoding at constant RF 22.000000
[19:54:35] encx264: unparsed options: level=4.0:ref=2:8x8dct=0:weightp=1:subme=6:vbv-bufsize=25000:vbv-maxrate=20000:rc-lookahead=30
x264 [info]: using SAR=1/1
x264 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX FMA3 BMI2 AVX2
x264 [info]: profile Main, level 4.0, 4:2:0, 8-bit
[19:54:35] Invalid byte for codeset in input, discard byte
[19:54:35] sync: first pts video is 0
[19:54:35] sync: "Chapter 1" (1) at frame 1 time 0
[19:54:35] sync: first pts audio 0x1 is 0
[19:54:35] sync: first pts subtitle 0xff000000 is 0
[19:54:35] sync: subtitle 0xff000000 duration <= 0, PTS 0
[20:03:30] reader: done. 1 scr changes
[20:03:31] work: average encoding speed for job is 291.595459 fps
[20:03:31] comb detect: heavy 419 | light 2122 | uncombed 153945 | total 156486
[20:03:31] decomb: deinterlaced 419 | blended 2122 | unfiltered 153945 | total 156486
[20:03:31] vfr: 156486 frames output, 0 dropped and 0 duped for CFR/PFR
[20:03:31] vfr: lost time: 0 (0 frames)
[20:03:31] vfr: gained time: 0 (0 frames) (0 not accounted for)
[20:03:31] ac3-decoder done: 203963 frames, 0 decoder errors
[20:03:31] mpeg4-decoder done: 156487 frames, 0 decoder errors
[20:03:31] sync: got 156486 frames, 156487 expected
[20:03:31] sync: framerate min 11.989 fps, max 23.976 fps, avg 23.976 fps
x264 [info]: frame I:2958 Avg QP:17.75 size: 20185
x264 [info]: frame P:62084 Avg QP:21.80 size: 4964
x264 [info]: frame B:91444 Avg QP:25.29 size: 1267
x264 [info]: consecutive B-frames: 4.1% 35.5% 55.3% 5.1%
x264 [info]: mb I I16..4: 25.7% 0.0% 74.3%
x264 [info]: mb P I16..4: 5.1% 0.0% 7.0% P16..4: 47.5% 13.6% 7.5% 0.0% 0.0% skip:19.2%
x264 [info]: mb B I16..4: 2.0% 0.0% 0.7% B16..8: 39.7% 4.2% 0.4% direct: 3.6% skip:49.4% L0:34.7% L1:47.7% BI:17.6%
x264 [info]: coded y,uvDC,uvAC intra: 57.5% 70.7% 21.4% inter: 11.6% 11.3% 0.5%
x264 [info]: i16 v,h,dc,p: 35% 27% 22% 16%
x264 [info]: i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 30% 23% 17% 5% 5% 5% 5% 5% 5%
x264 [info]: i8c dc,h,v,p: 46% 23% 25% 5%
x264 [info]: Weighted P-Frames: Y:0.7% UV:0.3%
x264 [info]: ref P L0: 80.6% 19.4%
x264 [info]: ref B L0: 84.1% 15.9%
x264 [info]: ref B L1: 99.8% 0.2%
x264 [info]: kb/s:592.92
[20:03:31] mux: track 0, 156486 frames, 483643808 bytes, 592.80 kbps, fifo 4096
[20:03:31] mux: track 1, 305947 frames, 132823103 bytes, 162.80 kbps, fifo 8192
[20:03:31] mux: track 2, 0 frames, 0 bytes, 0.00 kbps, fifo 8
[20:03:31] Finished work at: Sun Sep 19 20:03:31 2021
[20:03:31] libhb: work result = 0
[20:03:31] macgui: Failed to create bookmark: Error Domain=NSCocoaErrorDomain Code=256 "Could not open() the item" UserInfo={NSURL=file:///Users/davidshaw/Library/Containers/fr.handbrake.HandBrake/Data/Movies/, NSDebugDescription=Could not open() the item}
[20:03:31] macgui: Failed to create bookmark: Error Domain=NSCocoaErrorDomain Code=256 "Could not open() the item" UserInfo={NSURL=file:///Users/davidshaw/Library/Containers/fr.handbrake.HandBrake/Data/Movies/, NSDebugDescription=Could not open() the item}
[20:03:31] macgui: Failed to create bookmark: Error Domain=NSCocoaErrorDomain Code=256 "Could not open() the item" UserInfo={NSURL=file:///Users/davidshaw/Library/Containers/fr.handbrake.HandBrake/Data/Movies/, NSDebugDescription=Could not open() the item}
[20:03:31] macgui: Failed to create bookmark: Error Domain=NSCocoaErrorDomain Code=256 "Could not open() the item" UserInfo={NSURL=file:///Users/davidshaw/Library/Containers/fr.handbrake.HandBrake/Data/Movies/, NSDebugDescription=Could not open() the item}
[20:03:31] macgui: Queue Done, there are no more pending encodes
[20:03:31] macgui: Failed to create bookmark: Error Domain=NSCocoaErrorDomain Code=256 "Could not open() the item" UserInfo={NSURL=file:///Users/davidshaw/Library/Containers/fr.handbrake.HandBrake/Data/Movies/, NSDebugDescription=Could not open() the item}
[20:03:31] macgui: Failed to create bookmark: Error Domain=NSCocoaErrorDomain Code=256 "Could not open() the item" UserInfo={NSURL=file:///Users/davidshaw/Library/Containers/fr.handbrake.HandBrake/Data/Movies/, NSDebugDescription=Could not open() the item}
[20:03:31] macgui: Failed to create bookmark: Error Domain=NSCocoaErrorDomain Code=256 "Could not open() the item" UserInfo={NSURL=file:///Users/davidshaw/Library/Containers/fr.handbrake.HandBrake/Data/Movies/, NSDebugDescription=Could not open() the item}
[20:03:31] macgui: Failed to create bookmark: Error Domain=NSCocoaErrorDomain Code=256 "Could not open() the item" UserInfo={NSURL=file:///Users/davidshaw/Library/Containers/fr.handbrake.HandBrake/Data/Movies/, NSDebugDescription=Could not open() the item}
[20:03:31] macgui: fr.handbrake.HandBrakeXPCService work done