My file ends up as a white screen and won't play

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madisonivyburgess
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Posts: 1
Joined: Sat May 22, 2021 7:18 am

My file ends up as a white screen and won't play

Post by madisonivyburgess »

Description of problem or question:

Every time my file finishes encoding when I click 'Show' it ends up with a white screen (no picture) and it won't actually open in my q-player. I don't know how to successfully encode a video, because the white screen happens every time.


Steps to reproduce the problem (If Applicable):




HandBrake version (e.g., 1.0.0):
1.3.3



Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):

Mac Big Sur 11.3.1


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