Can not convert using files on external drive

[bezz333]

Description of problem or question:
Can not convert nor save to external drive. Can access the drive from Finder and Handbrake. External drive is a My Book Duo in Raid 2 config.



Steps to reproduce the problem (If Applicable):




HandBrake version (e.g., 1.0.0):

Version 1.3.3 (2020061300)


Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):


10.15.7 Mac OS Catalina

HandBrake Activity Log ***required*** (see How-to get an activity log)

Code: Select all

[12:45:44] macgui: Handbrake Version: 1.3.3 (2020061300)
[12:45:44] macgui: Error domain: NSCocoaErrorDomain
[12:45:44] macgui: Error code: 4
[12:45:44] macgui: Error description: The file doesn’t exist.
[12:45:44] macgui: Error debug description: Error Domain=NSCocoaErrorDomain Code=4 "The file doesn’t exist."
[12:45:44] macgui: Error domain: NSCocoaErrorDomain
[12:45:44] macgui: Error code: 4
[12:45:44] macgui: Error description: The file doesn’t exist.
[12:45:44] macgui: Error debug description: Error Domain=NSCocoaErrorDomain Code=4 "The file doesn’t exist."
[12:45:44] macgui: Error domain: NSCocoaErrorDomain
[12:45:44] macgui: Error code: 4
[12:45:44] macgui: Error description: The file doesn’t exist.
[12:45:44] macgui: Error debug description: Error Domain=NSCocoaErrorDomain Code=4 "The file doesn’t exist."
[12:45:44] macgui: Error domain: NSCocoaErrorDomain
[12:45:44] macgui: Error code: 4
[12:45:44] macgui: Error description: The file doesn’t exist.
[12:45:44] macgui: Error debug description: Error Domain=NSCocoaErrorDomain Code=4 "The file doesn’t exist."
[12:45:44] macgui: Error domain: NSCocoaErrorDomain
[12:45:44] macgui: Error code: 4
[12:45:44] macgui: Error description: The file doesn’t exist.
[12:45:44] macgui: Error debug description: Error Domain=NSCocoaErrorDomain Code=4 "The file doesn’t exist."
[12:45:44] macgui: Error domain: NSCocoaErrorDomain
[12:45:44] macgui: Error code: 4
[12:45:44] macgui: Error description: The file doesn’t exist.
[12:45:44] macgui: Error debug description: Error Domain=NSCocoaErrorDomain Code=4 "The file doesn’t exist."
[12:45:44] macgui: Error domain: NSCocoaErrorDomain
[12:45:44] macgui: Error code: 4
[12:45:44] macgui: Error description: The file doesn’t exist.
[12:45:44] macgui: Error debug description: Error Domain=NSCocoaErrorDomain Code=4 "The file doesn’t exist."
[12:45:44] macgui: Error domain: NSCocoaErrorDomain
[12:45:44] macgui: Error code: 4
[12:45:44] macgui: Error description: The file doesn’t exist.
[12:45:44] macgui: Error debug description: Error Domain=NSCocoaErrorDomain Code=4 "The file doesn’t exist."
[12:45:44] macgui: Error domain: NSCocoaErrorDomain
[12:45:44] macgui: Error code: 4
[12:45:44] macgui: Error description: The file doesn’t exist.
[12:45:44] macgui: Error debug description: Error Domain=NSCocoaErrorDomain Code=4 "The file doesn’t exist."
[12:45:44] macgui: Error domain: NSCocoaErrorDomain
[12:45:44] macgui: Error code: 259
[12:45:44] macgui: Error description: The file couldn’t be opened because it isn’t in the correct format.
[12:45:44] macgui: Error debug description: Error Domain=NSCocoaErrorDomain Code=259 "The file couldn’t be opened because it isn’t in the correct format."
[12:45:44] macgui: Error domain: NSCocoaErrorDomain
[12:45:44] macgui: Error code: 4
[12:45:44] macgui: Error description: The file doesn’t exist.
[12:45:44] macgui: Error debug description: Error Domain=NSCocoaErrorDomain Code=4 "The file doesn’t exist."
[12:45:44] Compile-time hardening features are enabled
[12:45:44] hb_init: starting libhb thread
[12:45:44] hb_init: starting libhb thread

[janeking12]

I have Sony external hard drive HD-E2, and it was working fine; I could save files on it and copy files from it. But then, suddenly, I was only able to read from it. I find it odd since it was working great for almost 4 months.
My laptop is MacBook Pro. However, I started to have this problem after upgrading to El Capitan MacOS.
Could this be somehow related or relevant to the problem?

[Woodstock]

You may be experiencing something akin to Windows deciding to limit access to external media for security reasons. Microsoft did it for "malware protection". Not sure if Apple did anything similar.