Wrong output conversion.

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vlancarte
Posts: 1
Joined: Mon Sep 21, 2020 9:44 pm

Wrong output conversion.

Post by vlancarte »

Sorry but my English is very basic. I try to convert to .mov 16:9 file to mp4 of course and since I get the preview the format is like square, being that 30 previous clips it did well and once it does that even though I close it I open it and it does the same.




I did 30 video clips well and when I get that error, neither restarting the MacPro stops doing it nor reinstalling the program




Last version 1.3.3




MacOsMojave, version 10.14.6, Mac Pro (Late 2013)




https://www.dropbox.com/s/kfik3o3xtpz0q ... g.txt?dl=0

https://www.dropbox.com/s/51hy6rxn1c706 ... n.png?dl=0

https://www.dropbox.com/s/zty98kfe0kuuf ... n.png?dl=0

Any help is appreciated and if you take up more data just tell me which one and how.


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Ritsuka
HandBrake Team
Posts: 1172
Joined: Fri Jan 12, 2007 11:29 am

Re: Wrong output conversion.

Post by Ritsuka »

Can you share a small sample of that .mov file?
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