8k wrong dimensions

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lsnndk
New User
Posts: 1
Joined: Wed Aug 12, 2020 12:26 am

8k wrong dimensions

Post by lsnndk »

Hi All! I have an 8k (7680x4320) video (.mov) that I want to upload to youtube (and to store for later). I'm trying to make an mp4. But I can't choose a storage size above 6480x4272.

I have the most recent version (1.3.3 on Catalina 10.15.5), and I can't figure out how to fix this. Any tips?
mduell
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Posts: 7222
Joined: Sat Apr 21, 2007 8:54 pm

Re: 8k wrong dimensions

Post by mduell »

An Activity Log is required for support requests. Please read How-to get an activity log? for details on how and why this should be provided.
Woodstock
Veteran User
Posts: 3797
Joined: Tue Aug 27, 2013 6:39 am

Re: 8k wrong dimensions

Post by Woodstock »

Without a log, we can't figure out how to fix it, either. Lots of things affect the maximum available size of a video, including what you allow for a maximum level.
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