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I have uploaded the srt into the video and once I finish encoding all the subtitles are there but not the first 5 seconds, although they are included in the srt file.
Steps to reproduce the problem (If Applicable):
Tried re uploading
HandBrake version (e.g., 1.0.0):
1.2.2.
Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):
[10:58:22] sync: first pts subtitle 0xff is 0
[10:58:22] sync: subtitle 0xff duration <= 0, PTS 0
The beginning time stamp on your SRT file is essentially before the start of the video. You need to adjust it to be at least zero with a positive duration.