Preview fine; encode not

HandBrake for Mac support
Forum rules
An Activity Log is required for support requests. Please read How-to get an activity log? for details on how and why this should be provided.
Post Reply
MJK43
Posts: 5
Joined: Wed Jan 30, 2019 4:49 pm

Preview fine; encode not

Post by MJK43 »

Description of problem or question: First time user. Trying to rip a family video DVD of about 2 hours filming to my iMac to have a backup.
I found the source, picked the output format etc Fast 1080p30, MP4 file.
Ran a 15 second preview which worked great :D
Picked my destination folder and file name.
Then pressed start. It finished after under an hour. But what it has produced is a textedit.app document (641 MB).
So not a video !
Really grateful to know what I have done wrong and how to get it right. Many thanks.

Steps to reproduce the problem (If Applicable):




HandBrake version (e.g., 1.0.0):
1.2.0


Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):
Mac OS Sierra 10.12.6



HandBrake Activity Log ***required*** (see How-to get an activity log)

https://www.dropbox.com/s/cxs9ju3tjrdlw ... 0.pdf?dl=0
User avatar
Ritsuka
HandBrake Team
Posts: 1650
Joined: Fri Jan 12, 2007 11:29 am

Re: Preview fine; encode not

Post by Ritsuka »

You need to add .mp4 at the end of the file name. You probably edited the name in HandBrake and removed the file extension.
MJK43
Posts: 5
Joined: Wed Jan 30, 2019 4:49 pm

Re: Preview fine; encode not

Post by MJK43 »

That seems very likely to be it. Am trying now to re-encode with .mp4 at the end of the file name. Will let you know. And many thanks !
User avatar
Ritsuka
HandBrake Team
Posts: 1650
Joined: Fri Jan 12, 2007 11:29 am

Re: Preview fine; encode not

Post by Ritsuka »

You don't need to reencode, you can add the .mp4 text in Finder by renaming the file (if you haven't deleted it yet :D )
MJK43
Posts: 5
Joined: Wed Jan 30, 2019 4:49 pm

Re: Preview fine; encode not

Post by MJK43 »

Thank you. That works too (and I changed the name slightly too).
But with both that original attempt and my re-encode, the recording is only 37 minutes whreas the DVD footage was about 2 hours.
What else have I done wrong please ?
Many thanks !
rollin_eng
Veteran User
Posts: 4840
Joined: Wed May 04, 2011 11:06 pm

Re: Preview fine; encode not

Post by rollin_eng »

Try ripping with makemkv first.
MJK43
Posts: 5
Joined: Wed Jan 30, 2019 4:49 pm

Re: Preview fine; encode not

Post by MJK43 »

Grateful for advice on
"the recording is only 37 minutes whreas the DVD footage was about 2 hours."
Many thanks
rollin_eng
Veteran User
Posts: 4840
Joined: Wed May 04, 2011 11:06 pm

Re: Preview fine; encode not

Post by rollin_eng »

rollin_eng wrote: Wed Jan 30, 2019 6:43 pm Try ripping with makemkv first.
MJK43
Posts: 5
Joined: Wed Jan 30, 2019 4:49 pm

Re: Preview fine; encode not

Post by MJK43 »

Thanks. I did not realise that was an answer to the "short video" question, sorry.
But I have read the Makemkv website and I am bewildered by it. I don't know what it will do to my DVDs.
They are not encrypted in any way, just family footage shot originally on a camcorder then edited by me amateurishly to keep the best bits and burned onto DVD using what was a DVD recorder, which has since passed to the recycling centre.
mduell
Veteran User
Posts: 8187
Joined: Sat Apr 21, 2007 8:54 pm

Re: Preview fine; encode not

Post by mduell »

MakeMKV is better at ripping poorly authored/scratched/etc DVDs.
Post Reply