iMac i7 2017 heats up considerably during processing

HandBrake for Mac support
Forum rules
An Activity Log is required for support requests. Please read How-to get an activity log? for details on how and why this should be provided.
Post Reply
channingb
Posts: 2
Joined: Thu Apr 19, 2018 2:10 pm

iMac i7 2017 heats up considerably during processing

Post by channingb »

Description of problem or question: Our iMac is heating up to 100 degrees C when processing a movie.

We are running HB Version 1.1.0 (2018040700) on a new 2017 iMac with i7 processor and Sierra as the operating system
We have TG Pro to monitor fans and temperature.
This did not happen with our 2010 iMac with i7 processor.


Steps to reproduce the problem (If Applicable): Simply processing any video. Most recent a 1.5G mp4




HandBrake Version 1.1.0 (2018040700):




Operating system and version: High Sierra 10.13.4 (17E199)




HandBrake Activity Log: ( Activity url)

Code: Select all

https://pastebin.com/tLG9eZGA
Thank you.
mduell
Veteran User
Posts: 8198
Joined: Sat Apr 21, 2007 8:54 pm

Re: iMac i7 2017 heats up considerably during processing

Post by mduell »

That's expected.
User avatar
s55
HandBrake Team
Posts: 10357
Joined: Sun Dec 24, 2006 1:05 pm

Re: iMac i7 2017 heats up considerably during processing

Post by s55 »

Apple do tend to run their machines close to thermal limits. Make sure it's in a cool room, the fan vent is clear of dust etc.

Other than that, not much you can do about it without opening it which would void the warranty. Video encoding is an intensive process so will generate a lot of heat.
channingb
Posts: 2
Joined: Thu Apr 19, 2018 2:10 pm

Re: iMac i7 2017 heats up considerably during processing

Post by channingb »

Thank you for your prompt reply. I have seen similar posts before. We are in a cool room and we do keep it clean, learned that with our old machine.
Post Reply