Audio not support Samsung LCD TV

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CABM
Posts: 3
Joined: Tue Apr 17, 2018 5:52 pm

Audio not support Samsung LCD TV

Post by CABM »

Description of problem or question:
Same file, same preset (AppleTV3), same configuration
After upgrade to v.1.1.0, AAC CoreAudio not working on Samsung LCD TV
AC3 - OK
HE-AAC - OK



Steps to reproduce the problem (If Applicable):
With MediaInfo, files look the same!
I unistall all and install new - same problem!
rollin_eng
Veteran User
Posts: 4854
Joined: Wed May 04, 2011 11:06 pm

Re: Audio not support Samsung LCD TV

Post by rollin_eng »

Could you please post your logs, instructions can be found here:

https://handbrake.fr/docs/en/latest/hel ... y-log.html
CABM
Posts: 3
Joined: Tue Apr 17, 2018 5:52 pm

Re: Audio not support Samsung LCD TV

Post by CABM »

HandBrake Activity Log for Session: 2018-04-17 10:13:10 +0100
Handbrake Version: 1.1.0 (2018040700)
Mozart in the Jungle, S04E05-_DPLII_720p.mp4
Preset: AppleTV 3
[10:13:10] macgui: QueueCore scanning specifically for title: 1
[10:13:10] CPU: Intel(R) Core(TM) i5-6267U CPU @ 2.90GHz
[10:13:10] - Intel microarchitecture Skylake
[10:13:10] - logical processor count: 4
[10:13:10] hb_scan: path=/Users/MacPro-CAM/Desktop/Mozart in the Jungle, S04E05-_720p.mkv, title_index=1
udfread ERROR: ECMA 167 Volume Recognition failed
disc.c:323: failed opening UDF image /Users/MacPro-CAM/Desktop/Mozart in the Jungle, S04E05-_720p.mkv
disc.c:424: error opening file BDMV/index.bdmv
disc.c:424: error opening file BDMV/BACKUP/index.bdmv
[10:13:10] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 5.0.3
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[10:13:10] dvd: not a dvd - trying as a stream/file instead
Input #0, matroska,webm, from '/Users/MacPro-CAM/Desktop/Mozart in the Jungle, S04E05-_720p.mkv':
Duration: 00:28:06.93, start: 0.000000, bitrate: 2920 kb/s
Chapter #0:0: start 0.000000, end 5.000000
Metadata:
title : Amazon Original
Chapter #0:1: start 5.000000, end 19.000000
Metadata:
title : Title Sequence
Chapter #0:2: start 19.000000, end 161.000000
Metadata:
title : Hailey makes a difficult decision
Chapter #0:3: start 161.000000, end 259.000000
Metadata:
title : Gloria and Thomas receive a surprise visitor
Chapter #0:4: start 259.000000, end 355.000000
Metadata:
title : Thomas has trouble hearing Winslow's piano piece
Chapter #0:5: start 355.000000, end 443.000000
Metadata:
title : Hailey holds auditions for wind ensemble positions
Chapter #0:6: start 443.000000, end 639.000000
Metadata:
title : Rodrigo practices for his collaboration with Egon
Chapter #0:7: start 639.000000, end 686.000000
Metadata:
title : Hailey practices with her new orchestra additions
Chapter #0:8: start 686.000000, end 848.000000
Metadata:
title : Rodrigo coaches Hailey
Chapter #0:9: start 848.000000, end 944.000000
Metadata:
title : The Queens Symphony emerges as a Phoenix on a motorcycle
Chapter #0:10: start 944.000000, end 1045.000000
Metadata:
title : Cynthia helps Ricky at the restaurant
Chapter #0:11: start 1045.000000, end 1139.000000
Metadata:
title : Hailey's laryngitis helps her conduct in her own style
Chapter #0:12: start 1139.000000, end 1226.000000
Metadata:
title : Rooftop llamas
Chapter #0:13: start 1226.000000, end 1296.000000
Metadata:
title : Gloria is made a tempting offer
Chapter #0:14: start 1296.000000, end 1566.000000
Metadata:
title : Hailey debuts with Caroline Shaw's piece
Chapter #0:15: start 1566.000000, end 1686.936000
Metadata:
title : End Credits
Stream #0:0(eng): Video: h264 (High)
yuv420p, tv, bt709/bt709/bt709
1280x720 [PAR 1:1 DAR 16:9], PAR 1:1 DAR 16:9
23.98 fps, 1k tbn (default)
Metadata:
BPS-eng : 2253665
DURATION-eng : 00:28:06.936000000
NUMBER_OF_FRAMES-eng: 40446
NUMBER_OF_BYTES-eng: 475223676
_STATISTICS_WRITING_APP-eng: mkvmerge v22.0.0 ('At The End Of The World') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2018-04-16 19:58:47
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:1(eng): Audio: eac3
48000 Hz, 5.1, fltp, 640 kb/s (default)
Metadata:
BPS-eng : 640000
DURATION-eng : 00:28:06.880000000
NUMBER_OF_FRAMES-eng: 52715
NUMBER_OF_BYTES-eng: 134950400
_STATISTICS_WRITING_APP-eng: mkvmerge v22.0.0 ('At The End Of The World') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2018-04-16 19:58:47
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:2(por): Subtitle: ssa (default)
Metadata:
BPS-eng : 167
DURATION-eng : 00:23:51.510000000
NUMBER_OF_FRAMES-eng: 444
NUMBER_OF_BYTES-eng: 29972
_STATISTICS_WRITING_APP-eng: mkvmerge v22.0.0 ('At The End Of The World') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2018-04-16 19:58:47
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:3: Attachment: [0][0][0][0] / 0x0000
Metadata:
filename : Arial Black.ttf
mimetype : application/x-truetype-font
Stream #0:4: Attachment: [0][0][0][0] / 0x0000
Metadata:
filename : Arial Bold Italic.ttf
mimetype : application/x-truetype-font
Stream #0:5: Attachment: [0][0][0][0] / 0x0000
Metadata:
filename : Arial Bold.ttf
mimetype : application/x-truetype-font
Stream #0:6: Attachment: [0][0][0][0] / 0x0000
Metadata:
filename : Arial Italic.ttf
mimetype : application/x-truetype-font
Stream #0:7: Attachment: [0][0][0][0] / 0x0000
Metadata:
filename : Arial.ttf
mimetype : application/x-truetype-font
Stream #0:8: Attachment: [0][0][0][0] / 0x0000
Metadata:
filename : Tahoma Bold.ttf
mimetype : application/x-truetype-font
Stream #0:9: Attachment: [0][0][0][0] / 0x0000
Metadata:
filename : Tahoma.ttf
mimetype : application/x-truetype-font
Stream #0:10: Attachment: [0][0][0][0] / 0x0000
Metadata:
filename : Trebuchet MS Bold Italic.ttf
mimetype : application/x-truetype-font
Stream #0:11: Attachment: [0][0][0][0] / 0x0000
Metadata:
filename : Trebuchet MS Bold.ttf
mimetype : application/x-truetype-font
Stream #0:12: Attachment: [0][0][0][0] / 0x0000
Metadata:
filename : Trebuchet MS Italic.ttf
mimetype : application/x-truetype-font
Stream #0:13: Attachment: [0][0][0][0] / 0x0000
Metadata:
filename : Trebuchet MS.ttf
mimetype : application/x-truetype-font
Stream #0:14: Attachment: [0][0][0][0] / 0x0000
Metadata:
filename : Verdana Bold Italic.ttf
mimetype : application/x-truetype-font
Stream #0:15: Attachment: [0][0][0][0] / 0x0000
Metadata:
filename : Verdana Bold.ttf
mimetype : application/x-truetype-font
Stream #0:16: Attachment: [0][0][0][0] / 0x0000
Metadata:
filename : Verdana Italic.ttf
mimetype : application/x-truetype-font
Stream #0:17: Attachment: [0][0][0][0] / 0x0000
Metadata:
filename : Verdana.ttf
mimetype : application/x-truetype-font
[10:13:10] scan: decoding previews for title 1
[10:13:10] scan: audio 0x1: eac3, rate=48000Hz, bitrate=640000 English (E-AC3) (5.1 ch)
[10:13:10] scan: 10 previews, 1280x720, 23.976 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1
[10:13:10] libhb: scan thread found 1 valid title(s)
[10:13:10] macgui: QueueCore scan done
[10:13:10] macgui: QueueCore started encoding Mozart in the Jungle, S04E05-_DPLII_720p.mp4
[10:13:10] macgui: QueueCore with preset AppleTV 3
[10:13:10] 1 job(s) to process
[10:13:10] starting job
[10:13:10] decomb filter thread started for segment 1
[10:13:10] decomb filter thread started for segment 0
[10:13:10] decomb filter thread started for segment 2
[10:13:10] decomb filter thread started for segment 3
[10:13:10] decomb check thread started for segment 0
[10:13:10] decomb check thread started for segment 1
[10:13:10] decomb check thread started for segment 2
[10:13:10] decomb check thread started for segment 3
[10:13:10] yadif thread started for segment 0
[10:13:10] yadif thread started for segment 1
[10:13:10] yadif thread started for segment 2
[10:13:10] yadif thread started for segment 3
[10:13:10] [ass] Shaper: FriBidi 0.19.7 (SIMPLE) HarfBuzz-ng 1.7.2 (COMPLEX)
[10:13:10] [ass] Using font provider coretext
[10:13:10] job configuration:
[10:13:10] * source
[10:13:10] + /Users/MacPro-CAM/Desktop/Mozart in the Jungle, S04E05-_720p.mkv
[10:13:10] + title 1, chapter(s) 1 to 16
[10:13:10] + container: matroska,webm
[10:13:10] + data rate: 2920 kbps
[10:13:10] * destination
[10:13:10] + /Users/MacPro-CAM/Desktop/Mozart in the Jungle, S04E05-_DPLII_720p.mp4
[10:13:10] + container: MPEG-4 (libavformat)
[10:13:10] + chapter markers
[10:13:10] * video track
[10:13:10] + decoder: h264
[10:13:10] + filters
[10:13:10] + Comb Detect (mode=0:spatial-metric=2:motion-thresh=2:spatial-thresh=3:filter-mode=1:block-thresh=80:block-width=16:block-height=16)
[10:13:10] + Decomb (mode=39)
[10:13:10] + Framerate Shaper (mode=2:rate=27000000/900000)
[10:13:10] + frame rate: 23.976 fps -> peak rate limited to 30.000 fps
[10:13:10] + Subtitle renderer ()
[10:13:10] + Crop and Scale (width=1280:height=720:crop-top=0:crop-bottom=0:crop-left=0:crop-right=0)
[10:13:10] + source: 1280 * 720, crop (0/0/0/0): 1280 * 720, scale: 1280 * 720
[10:13:10] + Output geometry
[10:13:10] + storage dimensions: 1280 x 720
[10:13:10] + pixel aspect ratio: 1 : 1
[10:13:10] + display dimensions: 1280 x 720
[10:13:10] + encoder: H.264 (libx264)
[10:13:10] + preset: medium
[10:13:10] + profile: high
[10:13:10] + level: 4.0
[10:13:10] + quality: 20.00 (RF)
[10:13:10] * subtitle track 1, Portugues [SSA] (track 0, id 0x2, Text) -> Render/Burn-in
[10:13:10] * audio track 1
[10:13:10] + decoder: English (E-AC3) (5.1 ch) (track 1, id 0x1)
[10:13:10] + bitrate: 640 kbps, samplerate: 48000 Hz
[10:13:10] + mixdown: Dolby Pro Logic II
[10:13:10] + encoder: AAC (Apple AudioToolbox)
[10:13:10] + bitrate: 160 kbps, samplerate: 48000 Hz
[10:13:10] * audio track 2
[10:13:10] + decoder: English (E-AC3) (5.1 ch) (track 1, id 0x1)
[10:13:10] + bitrate: 640 kbps, samplerate: 48000 Hz
[10:13:10] + mixdown: 5.1 Channels
[10:13:10] + encoder: AC3 (libavcodec)
[10:13:10] + bitrate: 224 kbps, samplerate: 48000 Hz
[10:13:10] sync: expecting 40446 video frames
[10:13:10] encx264: min-keyint: 24, keyint: 240
[10:13:10] encx264: encoding at constant RF 20.000000
[10:13:10] encx264: unparsed options: level=4.0:vbv-bufsize=31250:vbv-maxrate=25000
x264 [info]: using SAR=1/1
x264 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX FMA3 BMI2 AVX2
x264 [info]: profile High, level 4.0
[10:13:10] sync: first pts video is 0
[10:13:10] sync: "Amazon Original" (1) at frame 1 time 0
[10:13:10] sync: first pts audio 0x1 is 0
[10:13:10] sync: first pts audio 0x1 is 0
[10:13:11] sync: "Title Sequence" (2) at frame 121 time 450450
[10:13:22] sync: "Hailey makes a difficult decision" (3) at frame 460 time 1722971
[10:13:22] sync: first pts subtitle 0x2 is 1966500
[10:13:22] [ass] Neither PlayResX nor PlayResY defined. Assuming 384x288
[10:13:22] [ass] fontselect: (Trebuchet MS, 400, 0) -> TrebuchetMS, 0, TrebuchetMS
[10:15:09] sync: "Gloria and Thomas receive a surprise visitor" (4) at frame 3866 time 14508243
[10:16:21] sync: "Thomas has trouble hearing Winslow's piano piece" (5) at frame 6212 time 23314541
[10:17:36] sync: "Hailey holds auditions for wind ensemble positions" (6) at frame 8515 time 31959427
[10:18:33] sync: "Rodrigo practices for his collaboration with Egon" (7) at frame 10623 time 39872332
[10:21:03] sync: "Hailey practices with her new orchestra additions" (8) at frame 15324 time 57518711
[10:21:35] sync: "Rodrigo coaches Hailey" (9) at frame 16450 time 61745433
[10:23:31] sync: "The Queens Symphony emerges as a Phoenix on a motorcycle" (10) at frame 20337 time 76336260
[10:24:42] sync: "Cynthia helps Ricky at the restaurant" (11) at frame 22637 time 84969885
[10:26:21] sync: "Hailey's laryngitis helps her conduct in her own style" (12) at frame 25059 time 94061467
[10:28:13] sync: "Rooftop llamas" (13) at frame 27310 time 102511158
[10:29:30] sync: "Gloria is made a tempting offer" (14) at frame 29397 time 110345235
[10:31:15] sync: "Hailey debuts with Caroline Shaw's piece" (15) at frame 31074 time 116640273
[10:34:31] sync: "End Credits" (16) at frame 37548 time 140942051
[10:34:47] reader: done. 1 scr changes
[10:34:51] work: average encoding speed for job is 31.067894 fps
[10:34:51] comb detect: heavy 90 | light 1081 | uncombed 39275 | total 40446
[10:34:51] decomb: deinterlaced 90 | blended 1081 | unfiltered 39275 | total 40446
[10:34:51] vfr: 40446 frames output, 0 dropped and 0 duped for CFR/PFR
[10:34:51] vfr: lost time: 0 (0 frames)
[10:34:51] vfr: gained time: 0 (0 frames) (0 not accounted for)
[10:34:51] eac3-decoder done: 52715 frames, 0 decoder errors
[10:34:51] eac3-decoder done: 52715 frames, 0 decoder errors
[10:34:51] h264-decoder done: 40446 frames, 0 decoder errors
[10:34:51] sync: got 40446 frames, 40446 expected
[10:34:51] sync: framerate min 23.981 fps, max 23.981 fps, avg 23.976 fps
x264 [info]: frame I:440 Avg QP:14.19 size: 66568
x264 [info]: frame P:11009 Avg QP:17.90 size: 16702
x264 [info]: frame B:28997 Avg QP:19.89 size: 5058
x264 [info]: consecutive B-frames: 2.1% 5.4% 4.7% 87.8%
x264 [info]: mb I I16..4: 18.7% 64.2% 17.0%
x264 [info]: mb P I16..4: 2.1% 7.6% 1.0% P16..4: 43.1% 14.7% 7.5% 0.0% 0.0% skip:24.0%
x264 [info]: mb B I16..4: 0.2% 0.7% 0.1% B16..8: 41.9% 3.6% 0.6% direct: 1.6% skip:51.3% L0:44.3% L1:50.6% BI: 5.0%
x264 [info]: 8x8 transform intra:69.8% inter:84.3%
x264 [info]: coded y,uvDC,uvAC intra: 61.8% 71.6% 36.6% inter: 12.2% 16.1% 0.3%
x264 [info]: i16 v,h,dc,p: 43% 15% 10% 32%
x264 [info]: i8 v,h,dc,ddl,ddr,vr,hd,vl,hu: 22% 14% 22% 5% 8% 9% 7% 8% 6%
x264 [info]: i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 28% 16% 13% 6% 10% 9% 7% 6% 5%
x264 [info]: i8c dc,h,v,p: 51% 18% 23% 7%
x264 [info]: Weighted P-Frames: Y:0.7% UV:0.3%
x264 [info]: ref P L0: 61.4% 10.0% 19.4% 9.1% 0.0%
x264 [info]: ref B L0: 87.8% 9.4% 2.8%
x264 [info]: ref B L1: 96.1% 3.9%
x264 [info]: kb/s:1706.40
[10:34:51] mux: track 0, 40446 frames, 359806013 bytes, 1706.32 kbps, fifo 4096
[10:34:51] mux: track 1, 79075 frames, 34783262 bytes, 164.95 kbps, fifo 8192
[10:34:51] mux: track 2, 52715 frames, 47232640 bytes, 223.99 kbps, fifo 8192
[10:34:52] libhb: work result = 0
CABM
Posts: 3
Joined: Tue Apr 17, 2018 5:52 pm

Re: Audio not support Samsung LCD TV

Post by CABM »

Downgrade to Version 1.0.7 (2017040900)
All ok again
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