Problems converting MKVs with mono audio

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eliotf
Posts: 27
Joined: Fri Sep 14, 2007 5:25 pm

Problems converting MKVs with mono audio

Post by eliotf »

Description of problem or question
I have been converting MKVs with no problems except when they have mono audio. I am converting using the Apple 1080p60 Surround preset.

Steps to reproduce the problem (If Applicable)


HandBrake version (e.g., 1.0.0)
1.0.7

Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.3 High Sierra, Windows 10 Creators Update)
10.13.2

Error message text or screenshot (If Applicable)
When I try to open the converted file the MacOS says "The document "file" could not be opened. An unknown error occurred (1718449215)"

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Woodstock
Veteran User
Posts: 4614
Joined: Tue Aug 27, 2013 6:39 am

Re: Problems converting MKVs with mono audio

Post by Woodstock »

What happens if you use the nightly build?

The release version has had a problem with PCM mono, while PCM stereo or higher isn't an issue. I believe it was addressed in the nightly build several months ago.
eliotf
Posts: 27
Joined: Fri Sep 14, 2007 5:25 pm

Re: Problems converting MKVs with mono audio

Post by eliotf »

Thanks for the tip. I downloaded the nightly build and it still is not working. Here is the new log for that conversion:

https://pastebin.com/7MsEbC5r
Deleted User 11865

Re: Problems converting MKVs with mono audio

Post by Deleted User 11865 »

Are you trying to open it in QuickTime Player or something else?
eliotf
Posts: 27
Joined: Fri Sep 14, 2007 5:25 pm

Re: Problems converting MKVs with mono audio

Post by eliotf »

Interesting. I was just trying to open it with quicktime to check that everything was ok and that's when I get that error. But if I have PLEX play it, it plays fine. So I guess it's just an issue with QuickTime? Not sure.
Deleted User 11865

Re: Problems converting MKVs with mono audio

Post by Deleted User 11865 »

Yes, must be one of QuickTime's many limitations.
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