Unable to download new version

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gerrytu
New User
Posts: 1
Joined: Fri Mar 31, 2017 1:22 am

Unable to download new version

Post by gerrytu »

Hi,

I was a long time handbrake user and then stopped using a while ago when there were no new updates.

I recently opened it again and was happy to see there was an update and attempted to download it.

My Mac says it is a damaged file when I try to open it and I have no option but to put it in the trash.

Does anyone have any ideas for me to overcome this?

I am running Mac 10.12.4 Sierra.
I tried deleting my old version of handbrake and downloading fresh, with no luck.

TIA
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BradleyS
Moderator
Posts: 1860
Joined: Thu Aug 09, 2007 12:16 pm

Re: Unable to download new version

Post by BradleyS »

Sorry to hear you're having trouble. Perhaps take a look at our download and installation instructions here: https://handbrake.fr/docs/en/1.0.0/get- ... stall.html

Feel free to write back if you need further assistance.
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