1080p .m4v not playable after conversion

HandBrake for Mac support
Forum rules
An Activity Log is required for support requests. Please read How-to get an activity log? for details on how and why this should be provided.
Post Reply
crosshair88
Posts: 3
Joined: Sun Nov 07, 2010 2:34 am

1080p .m4v not playable after conversion

Post by crosshair88 »

This is my first post and I hope you can help. I've had overall success with Handbrake Version 0.9.9 x86_64 (2013051800). Never had an issue with a 720p movie but a lot of 1080p movies convert without an error or issue, but the converted .m4v will not play. I've tried the same source (5.09GB) twice and both converted files would not open in iTunes, VLC, Quicktime, or any video players. Is my source too large, or is there a trick?


HandBrake Activity Log for /Users/User/Desktop/movie.1080p.h264.m4v: 2013-08-26 21:07:24 -0600
Handbrake Version: 0.9.9 x86_64 (2013051800)

[21:07:24] macgui: Rip: Pending queue count is 0
[21:07:24] macgui: getNextPendingQueueIndex next pending encode index is:0
[21:07:24] macgui: scanning specifically for title: 1
[21:07:24] hb_scan: path=/Users/User/Downloads/movie.1080p.h264/movie.1080p.h264.mkv, title_index=1
libbluray/bdnav/index_parse.c:162: indx_parse(): error opening /Users/User/Downloads/movie.1080p.h264/movie.1080p.h264.mkv/BDMV/index.bdmv
libbluray/bdnav/index_parse.c:162: indx_parse(): error opening /Users/User/Downloads/movie.1080p.h264/movie.1080p.h264.mkv/BDMV/BACKUP/index.bdmv
libbluray/bluray.c:1725: nav_get_title_list(/Users/User/Downloads/movie.1080p.h264/movie.1080p.h264.mkv) failed (0x102065600)
[21:07:24] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 4.1.3
libdvdread: Encrypted DVD support unavailable.
libdvdnav:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdnav:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[21:07:24] dvd: not a dvd - trying as a stream/file instead
Input #0, matroska,webm, from '/Users/User/Downloads/movie.1080p.h264/movie.1080p.h264.mkv':
Duration: 02:12:25.90, start: 0.000000, bitrate: N/A
Chapter #0.0: start 0.000000, end 619.000000
Metadata:
title : Chapter 1
Chapter #0.1: start 619.000000, end 1161.000000
Metadata:
title : Chapter 2
Chapter #0.2: start 1161.000000, end 1803.000000
Metadata:
title : Chapter 3
Chapter #0.3: start 1803.000000, end 2409.000000
Metadata:
title : Chapter 4
Chapter #0.4: start 2409.000000, end 2765.000000
Metadata:
title : Chapter 5
Chapter #0.5: start 2765.000000, end 3398.000000
Metadata:
title : Chapter 6
Chapter #0.6: start 3398.000000, end 3995.000000
Metadata:
title : Chapter 7
Chapter #0.7: start 3995.000000, end 4375.000000
Metadata:
title : Chapter 8
Chapter #0.8: start 4375.000000, end 4965.000000
Metadata:
title : Chapter 9
Chapter #0.9: start 4965.000000, end 5454.000000
Metadata:
title : Chapter 10
Chapter #0.10: start 5454.000000, end 5916.000000
Metadata:
title : Chapter 11
Chapter #0.11: start 5916.000000, end 6429.000000
Metadata:
title : Chapter 12
Chapter #0.12: start 6429.000000, end 6857.000000
Metadata:
title : Chapter 13
Chapter #0.13: start 6857.000000, end 7160.000000
Metadata:
title : Chapter 14
Chapter #0.14: start 7160.000000, end 7398.000000
Metadata:
title : Chapter 15
Chapter #0.15: start 7398.000000, end 7945.905000
Metadata:
title : Chapter 16
Stream #0.0(eng): Video: h264 (High), yuv420p, 1912x796 [PAR 1:1 DAR 478:199], 23.98 fps, 23.98 tbr, 1k tbn (default)
Stream #0.1(eng): Audio: ac3, 48000 Hz, 5.1, fltp, 384 kb/s (default)
Stream #0.2(eng): Subtitle: [0][0][0][0] / 0x0000
Stream #0.3(eng): Subtitle: [0][0][0][0] / 0x0000
Stream #0.4(spa): Subtitle: [0][0][0][0] / 0x0000
Stream #0.5(fre): Subtitle: [0][0][0][0] / 0x0000
Stream #0.6(por): Subtitle: [0][0][0][0] / 0x0000
Stream #0.7(gre): Subtitle: [0][0][0][0] / 0x0000
Stream #0.8(pol): Subtitle: [0][0][0][0] / 0x0000
[21:07:24] scan: decoding previews for title 1
[21:07:24] scan: audio 0x1: AC-3, rate=48000Hz, bitrate=384000 English (AC3) (5.1 ch)
[21:07:24] scan: 10 previews, 1912x796, 23.976 fps, autocrop = 0/0/0/0, aspect 2.40:1, PAR 1:1
[21:07:24] libhb: scan thread found 1 valid title(s)
[21:07:24] macgui: ScanDone state received from fQueueEncodeLibhb
[21:07:24] macgui: Preset: Normal (Default)
[21:07:24] macgui: processNewQueueEncode number of passes expected is: 1
[21:07:24] macgui: Start / Stop set to chapters
[21:07:24] macgui: prepareJob exiting
[21:07:24] 1 job(s) to process
[21:07:24] starting job
[21:07:24] sync: expecting 190511 video frames
[21:07:24] job configuration:
[21:07:24] * source
[21:07:24] + /Users/User/Downloads/movie.1080p.h264/movie.1080p.h264.mkv
[21:07:24] + title 1, chapter(s) 1 to 16
[21:07:24] + container: matroska,webm
[21:07:24] * destination
[21:07:24] + /Users/User/Desktop/movie.1080p.h264.m4v
[21:07:24] + container: MPEG-4 (.mp4 and .m4v)
[21:07:24] + chapter markers
[21:07:24] * video track
[21:07:24] + decoder: h264
[21:07:24] + frame rate: same as source (around 23.976 fps)
[21:07:24] + filters
[21:07:24] + Framerate Shaper (0:27000000:1126125)
[21:07:24] + frame rate: same as source (around 23.976 fps)
[21:07:24] + Crop and Scale (1912:796:0:0:0:0)
[21:07:24] + source: 1912 * 796, crop (0/0/0/0): 1912 * 796, scale: 1912 * 796
[21:07:24] + loose anamorphic
[21:07:24] + storage dimensions: 1912 * 796, mod 2
[21:07:24] + pixel aspect ratio: 1 / 1
[21:07:24] + display dimensions: 1912 * 796
[21:07:24] + encoder: H.264 (x264)
[21:07:24] + x264 preset: veryfast
[21:07:24] + h264 profile: main
[21:07:24] + h264 level: 4.0
[21:07:24] + quality: 20.00 (RF)
[21:07:24] * audio track 1
[21:07:24] + decoder: English (AC3) (5.1 ch) (track 1, id 0x1)
[21:07:24] + bitrate: 384 kbps, samplerate: 48000 Hz
[21:07:24] + mixdown: Dolby Pro Logic II
[21:07:24] + encoder: AAC (CoreAudio)
[21:07:24] + bitrate: 160 kbps, samplerate: 48000 Hz
[21:07:25] reader: first SCR 0 id 0x0 DTS 0
[21:07:25] encx264: min-keyint: 24, keyint: 240
[21:07:25] encx264: encoding with stored aspect 1/1
[21:07:25] encx264: Encoding at constant RF 20.000000
x264 [warning]: --psnr used with psy on: results will be invalid!
x264 [warning]: --tune psnr should be used if attempting to benchmark psnr!
x264 [info]: using SAR=1/1
x264 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX
x264 [info]: profile Main, level 4.0
[21:11:00] h264: "Chapter 2" (2) at frame 14850 time 55713240
[21:13:28] h264: "Chapter 3" (3) at frame 27845 time 104493240
[21:16:38] h264: "Chapter 4" (4) at frame 43238 time 162274770
[21:19:35] h264: "Chapter 5" (5) at frame 57767 time 216813060
[21:21:23] h264: "Chapter 6" (6) at frame 66302 time 248851350
[21:24:38] h264: "Chapter 7" (7) at frame 81479 time 305822070
[21:27:29] h264: "Chapter 8" (8) at frame 95794 time 359557020
[21:29:09] h264: "Chapter 9" (9) at frame 104904 time 393753780
[21:32:32] h264: "Chapter 10" (10) at frame 119050 time 446854320
[21:34:53] h264: "Chapter 11" (11) at frame 130775 time 490867110
[21:37:01] h264: "Chapter 12" (12) at frame 141851 time 532443690
[21:39:53] h264: "Chapter 13" (13) at frame 154151 time 578614860
[21:41:54] h264: "Chapter 14" (14) at frame 164413 time 617135850
[21:43:37] h264: "Chapter 15" (15) at frame 171677 time 644403150
[21:44:45] h264: "Chapter 16" (16) at frame 177383 time 665822070
[21:46:33] reader: done. 1 scr changes
[21:46:34] work: average encoding speed for job is 81.090721 fps
[21:46:34] sync: got 190511 frames, 190511 expected
[21:46:34] render: lost time: 0 (0 frames)
[21:46:34] render: gained time: 0 (0 frames) (0 not accounted for)
[21:46:34] h264-decoder done: 190511 frames, 0 decoder errors, 0 drops
x264 [info]: frame I:3620 Avg QP:16.86 size:102880 PSNR Mean Y:49.56 U:52.26 V:51.12 Avg:50.04 Global:49.41
x264 [info]: frame P:108867 Avg QP:19.59 size: 30012 PSNR Mean Y:46.66 U:50.21 V:48.64 Avg:47.29 Global:46.64
x264 [info]: frame B:78024 Avg QP:20.56 size: 7074 PSNR Mean Y:46.28 U:50.48 V:49.34 Avg:47.01 Global:46.37
x264 [info]: consecutive B-frames: 34.6% 30.5% 5.6% 29.3%
x264 [info]: mb I I16..4: 46.8% 0.0% 53.2%
x264 [info]: mb P I16..4: 27.1% 0.0% 5.0% P16..4: 30.7% 14.6% 6.2% 0.0% 0.0% skip:16.2%
x264 [info]: mb B I16..4: 2.1% 0.0% 0.1% B16..8: 17.6% 4.2% 0.4% direct:10.5% skip:65.1% L0:37.1% L1:51.6% BI:11.4%
x264 [info]: coded y,uvDC,uvAC intra: 25.5% 60.9% 16.7% inter: 12.1% 26.9% 3.0%
x264 [info]: i16 v,h,dc,p: 42% 29% 20% 10%
x264 [info]: i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 27% 24% 24% 5% 5% 4% 5% 4% 3%
x264 [info]: i8c dc,h,v,p: 51% 23% 21% 5%
x264 [info]: Weighted P-Frames: Y:3.5% UV:2.5%
x264 [info]: SSIM Mean Y:0.9883809 (19.348db)
x264 [info]: PSNR Mean Y:46.563 U:50.359 V:48.970 Avg:47.226 Global:46.563 kb/s:4220.14
MP4ERROR: File size exceeded 4 GB; output unplayable. Enable "Large file size" to fix it.
MP4ERROR: (m_size <= (uint64_t)0xFFFFFFFF): assert failure
[21:46:34] mux: track 0, 190511 frames, 4191506835 bytes, 4220.05 kbps, fifo 4096
[21:46:34] mux: track 1, 371809 frames, 162716365 bytes, 163.82 kbps, fifo 8192
[21:46:34] libhb: work result = 0
User avatar
s55
HandBrake Team
Posts: 10350
Joined: Sun Dec 24, 2006 1:05 pm

Re: 1080p .m4v not playable after conversion

Post by s55 »

MP4ERROR: File size exceeded 4 GB; output unplayable. Enable "Large file size" to fix it.
MP4ERROR: (m_size <= (uint64_t)0xFFFFFFFF): assert failure
TedJ
Veteran User
Posts: 5388
Joined: Wed Feb 20, 2008 11:25 pm

Re: 1080p .m4v not playable after conversion

Post by TedJ »

Code: Select all

/Users/User/Downloads/movie.1080p.h264/movie.1080p.h264.mkv
Hmm.
GregiBoy
Veteran User
Posts: 908
Joined: Sat Feb 12, 2011 9:23 pm

Re: 1080p .m4v not playable after conversion

Post by GregiBoy »

Nah Ted, that's the way he has his directories structured! :D :) :mrgreen:
crosshair88
Posts: 3
Joined: Sun Nov 07, 2010 2:34 am

Re: 1080p .m4v not playable after conversion

Post by crosshair88 »

Thanks so much guys! BTW the Users/User was because the temp name for this computer was User, but I never got around to renaming it.
TedJ
Veteran User
Posts: 5388
Joined: Wed Feb 20, 2008 11:25 pm

Re: 1080p .m4v not playable after conversion

Post by TedJ »

...and the movie.1080p.h264.mkv bit?
Post Reply