right format

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Jolante
Posts: 2
Joined: Tue Jan 14, 2020 7:03 pm

right format

Post by Jolante »

Hello,

I don´t make it to export a video in 16:9 - it always appears in 4:3 I guess. Anyhow it is not right.
Any idea, what I could do?
Original is video_ts from dvd - it should be an mp4 or something similar. I have tried a view preferences, but didn´t get to change it. It always says Bildformat (picture format) will be kept (under picture size).

Looking forward to Your help after hours of no results today... :-(
Thanks

Handbrake 10.1.3. working on a Macbook with High Sierra

rollin_eng
Veteran User
Posts: 3255
Joined: Wed May 04, 2011 11:06 pm

Re: right format

Post by rollin_eng »

Could you please post your HB logs, instructions can be found here:

https://handbrake.fr/docs/en/latest/hel ... y-log.html

mduell
Veteran User
Posts: 6884
Joined: Sat Apr 21, 2007 8:54 pm

Re: right format

Post by mduell »

No idea unless you follow the directions in bold underlined red text on a pink background.

Jolante
Posts: 2
Joined: Tue Jan 14, 2020 7:03 pm

Re: right format

Post by Jolante »

Thanks for the answer, but I do not really understand what You mean. What is "HB logs"? What other information do You need? Sorry for being slowly,I am not a video editor...
And where is the bold text on the pink background?
Actually I need the information how I can change the aspect ratio (I guess thats the right word?). So how do I make sure it comes 16:9?
Thanks!

musicvid
Veteran User
Posts: 3442
Joined: Sat Jun 27, 2009 1:19 am

Re: right format

Post by musicvid »

Handbrake logs are required for support.
As two people have now pointed out, follow the instructions at the top of this page.
It's not as complicated as you are making this.

mduell
Veteran User
Posts: 6884
Joined: Sat Apr 21, 2007 8:54 pm

Re: right format

Post by mduell »

Jolante wrote:
Wed Jan 15, 2020 7:03 am
And where is the bold text on the pink background?
If you can't find it at the top of the page, we have no hope of helping you.

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