Security camera - no valid source found

HandBrake for Mac support
Forum rules
An Activity Log is required for support requests. Please read How-to get an activity log? for details on how and why this should be provided.
Post Reply
New User
Posts: 1
Joined: Wed Feb 20, 2019 5:10 am

Security camera - no valid source found

Post by morgangold » Wed Feb 20, 2019 5:15 am

Description of problem or question:
I've grabbed some footage from a security camera that I'm trying to convert to .mp4.
It comes as a .avi.
It plays fine in VLC.
No subs, can't imagine there's copy protection.

When trying to add to Handbrake, I get the 'no valid source found' error.

Steps to reproduce the problem (If Applicable):
Dropbox link to one of the files: ... 6.avi?dl=0

HandBrake version (e.g., 1.0.0):

Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):
macOS 10.14.2

HandBrake Activity Log ***required*** (see How-to get an activity log)

Code: Select all

No log for this issue.

Veteran User
Posts: 3100
Joined: Wed May 04, 2011 11:06 pm

Re: Security camera - no valid source found

Post by rollin_eng » Wed Feb 20, 2019 8:32 am

Could you please post your HB logs, instructions can be found here: ... y-log.html

User avatar
HandBrake Team
Posts: 1050
Joined: Fri Jan 12, 2007 11:29 am

Re: Security camera - no valid source found

Post by Ritsuka » Wed Feb 20, 2019 9:41 am

It looks like hevc in avi is not supported in FFmpeg, or the specific variant your camera is using. Please open an issue on

Post Reply