DVD to MP4 crashes unexpectedly and sometimes only records a portion...

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Ramroumtx
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DVD to MP4 crashes unexpectedly and sometimes only records a portion...

Post by Ramroumtx »

Macbook 10.7.5
Handbrake: 1.0.3

This is the link to my activity log:
https://expirebox.com/download/0d9a5fa7 ... 5ad77.html

I don't know why but when I try to convert a DVD to MP4 it keeps crashing on me and closes out of Handbrake completely. Then it says "Handbrake has quit unexpectedly" or something like that. And when it does work, it says completed but only 15 mins of a 2 hour DVD is only what was converted to MP4 file. Can someone please assist? Thanks in advance.


Code: Select all

 https://expirebox.com/download/0d9a5fa77b8d382b46e115203645ad77.html 
rollin_eng
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Re: DVD to MP4 crashes unexpectedly and sometimes only records a portion...

Post by rollin_eng »

Try ripping with makemkv first.
Ramroumtx
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Re: DVD to MP4 crashes unexpectedly and sometimes only records a portion...

Post by Ramroumtx »

is that option in Handbrake or is that different software completely?
rollin_eng
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Re: DVD to MP4 crashes unexpectedly and sometimes only records a portion...

Post by rollin_eng »

Different software, google 'makemkv'.

It will remove any copy protection from the disc.
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Ritsuka
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Re: DVD to MP4 crashes unexpectedly and sometimes only records a portion...

Post by Ritsuka »

Can you post the crash log too?
By the way, HandBrake doesn't remove the dvd copy protection, so you have to use another app to rip the dvd first.
Ramroumtx
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Re: DVD to MP4 crashes unexpectedly and sometimes only records a portion...

Post by Ramroumtx »

It doesn't have any copy protection. It is a home family DVD.
rollin_eng
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Re: DVD to MP4 crashes unexpectedly and sometimes only records a portion...

Post by rollin_eng »

It's still a good practice as it may help with any other issues.
Ramroumtx
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Re: DVD to MP4 crashes unexpectedly and sometimes only records a portion...

Post by Ramroumtx »

Here is my handbrake reports. It did it again. So frustrating.

Here is a pic of the error message:
https://expirebox.com/download/92991259 ... 7386b.html

Here is a pic of the report:
https://expirebox.com/download/2091ea16 ... 0acd4.html

Here is the full report of the handbrake error:
https://expirebox.com/download/ca6fc940 ... fa4781.htm

Do y'all think its best if I revert back to an older handbrake version? Maybe it is not working properly with the older mbp system?
rollin_eng
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Re: DVD to MP4 crashes unexpectedly and sometimes only records a portion...

Post by rollin_eng »

Can you repost the HB log.
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Ritsuka
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Re: DVD to MP4 crashes unexpectedly and sometimes only records a portion...

Post by Ritsuka »

The full report link doesn't work, se we can't know where it crashes.

Home made dvd are usually quite broken, you can either try to disable libdvdnav in the preferences (make sure to restart HandBrake after that), I don't know if an older version would help.
Ramroumtx
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Re: DVD to MP4 crashes unexpectedly and sometimes only records a portion...

Post by Ramroumtx »

Well because it crashed, I wasn't able to post the HB Log. This is all it says after I reopened it:
[11:14:23] macgui: Handbrake Version: 1.0.3 (2017022500)
[11:14:23] hb_init: starting libhb thread
[11:14:23] hb_init: starting libhb thread
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Ritsuka
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Re: DVD to MP4 crashes unexpectedly and sometimes only records a portion...

Post by Ritsuka »

I was talking about the crash log. In your screenshot I can see only the first part.
Ramroumtx
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Re: DVD to MP4 crashes unexpectedly and sometimes only records a portion...

Post by Ramroumtx »

Oh ok! I saved the report text in plain text so hopefully it works. Let me know.
https://expirebox.com/download/a4b377e3 ... dd3dd.html
rollin_eng
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Re: DVD to MP4 crashes unexpectedly and sometimes only records a portion...

Post by rollin_eng »

So when is it crashing now?
Ramroumtx
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Re: DVD to MP4 crashes unexpectedly and sometimes only records a portion...

Post by Ramroumtx »

so it starts recording then sometimes after 5 mins it crashes and sometimes after 15 mins it crashes. I have tried different DVDs as well. None of them are copy protected.
rollin_eng
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Re: DVD to MP4 crashes unexpectedly and sometimes only records a portion...

Post by rollin_eng »

Can you rip with makemkv first, then post a log, thanks.
Ramroumtx
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Re: DVD to MP4 crashes unexpectedly and sometimes only records a portion...

Post by Ramroumtx »

ok ill do that!
Ramroumtx
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Re: DVD to MP4 crashes unexpectedly and sometimes only records a portion...

Post by Ramroumtx »

ok so it kind of worked in MakeMKV but it only did 8:40 instead of 9:40. Then if I go to convert that file in handbrake, it just freezes at the point where I am trying to select the folder I want to put it in and stops responding then crashes. All other softwares work fine except for handbrake. Maybe I shouldn't of changed the version with this mac system? Not sure. How can I reinstall an older version to check and see if that was the problem?
rollin_eng
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Re: DVD to MP4 crashes unexpectedly and sometimes only records a portion...

Post by rollin_eng »

If makemkv cant rip your disc then you have an issue with your disc and or drive.
Ramroumtx
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Re: DVD to MP4 crashes unexpectedly and sometimes only records a portion...

Post by Ramroumtx »

It ripped it and played back fine but there was a minute at the end it didn't record.
rollin_eng
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Re: DVD to MP4 crashes unexpectedly and sometimes only records a portion...

Post by rollin_eng »

So it didn't rip it fine :)
Ramroumtx
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Re: DVD to MP4 crashes unexpectedly and sometimes only records a portion...

Post by Ramroumtx »

lol well, yeah it didn't rip fine…but then why is handbrake freezing on me all the time? Even when I start it up and load the DVD its fine. Then it freezes when I try to select a folder or crashes when converting.
rollin_eng
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Re: DVD to MP4 crashes unexpectedly and sometimes only records a portion...

Post by rollin_eng »

It may be reading the DVD and coming across some errors that cause it to crash.

If you can rip a disc successfully with makemkv then feed the mkv to handbrake it should convert it fine.
Ramroumtx
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Re: DVD to MP4 crashes unexpectedly and sometimes only records a portion...

Post by Ramroumtx »

So I just checked the file again that makeMKV made and it was a blank so I am assuming it cut out the last 1 minute because it was blank.
Ramroumtx
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Re: DVD to MP4 crashes unexpectedly and sometimes only records a portion...

Post by Ramroumtx »

I am gonna try a different dvd drive and see if it helps.
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