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There is no audio in the encoded file

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matchac
Posts: 2
Joined: Thu Nov 23, 2017 4:26 pm

There is no audio in the encoded file

Post by matchac » Thu Nov 23, 2017 4:50 pm

Description of problem or question
Hello
When I try to encrypt a video from my cam, the audio is not written in the new file
Could you help me solving this? Is it there an issue with the options?
Thanks in advance
Mat

HandBrake version (e.g., 1.0.0)
0.10.2 (i686)

Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.3 High Sierra, Windows 10 Creators Update)
Xubuntu 16.04 lts

Error message text or screenshot (If Applicable)
None

HandBrake Activity Log ***required***

Code: Select all

[17:30:22] gtkgui: HandBrake 0.10.2 (2016021200) - Linux i686 - https://handbrake.fr
[17:30:22] hb_init: starting libhb thread
[17:30:22] hb_init: starting libhb thread
libdvdread: Encrypted DVD support unavailable.
************************************************
**                                            **
**  No css library available. See             **
**  /usr/share/doc/libdvdread4/README.css     **
**  for more information.                     **
**                                            **
************************************************
[17:30:25] CPU: Intel(R) Core(TM)2 Duo CPU     E6750  @ 2.66GHz
[17:30:25]  - logical processor count: 2
[17:30:25] OpenCL: library not available
[17:30:25] hb_scan: path=/home/azerty/Bureau/windows/niglos/videos/22-11/niglos.mp4, title_index=0
udfread ERROR: ECMA 167 Volume Recognition failed
disc.c:269: failed opening UDF image /home/azerty/Bureau/windows/niglos/videos/22-11/niglos.mp4
disc.c:350: error opening file BDMV/index.bdmv
disc.c:350: error opening file BDMV/BACKUP/index.bdmv
[17:30:25] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 5.0.3
libdvdread: Encrypted DVD support unavailable.
************************************************
**                                            **
**  No css library available. See             **
**  /usr/share/doc/libdvdread4/README.css     **
**  for more information.                     **
**                                            **
************************************************
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[17:30:25] dvd: not a dvd - trying as a stream/file instead
[h264 @ 0xa779be0] A non-intra slice in an IDR NAL unit.
[h264 @ 0xa779be0] decode_slice_header error
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '/home/azerty/Bureau/windows/niglos/videos/22-11/niglos.mp4':
  Metadata:
    major_brand     : isom
    minor_version   : 0
    compatible_brands: mp41avc1
    creation_time   : 2017-11-23 15:11:47
    encoder         : vlc 2.2.4 stream output
    encoder-eng     : vlc 2.2.4 stream output
  Duration: 00:02:24.70, start: 0.000000, bitrate: 326 kb/s
    Stream #0:0(eng): Audio: none (mp3  / 0x2033706D), 44100 Hz, 2 channels, 128 kb/s (default)
    Metadata:
      creation_time   : 2017-11-23 15:11:47
      handler_name    : SoundHandler
    Stream #0:1(eng): Video: h264 (High) (avc1 / 0x31637661), yuv420p, 640x360 [SAR 1:1 DAR 16:9], 250 kb/s, 40,02 fps, 40 tbr, 1000k tbn, 60 tbc (default)
    Metadata:
      creation_time   : 2017-11-23 15:11:47
      handler_name    : VideoHandler
[17:30:25] scan: decoding previews for title 1
[h264 @ 0xa7771a0] A non-intra slice in an IDR NAL unit.
[h264 @ 0xa7771a0] decode_slice_header error
[17:30:25] scan: 10 previews, 640x360, 40,018 fps, autocrop = 8/0/0/16, aspect 1,78:1, PAR 1:1
[17:30:25] libhb: scan thread found 1 valid title(s)
libdvdread: Encrypted DVD support unavailable.
************************************************
**                                            **
**  No css library available. See             **
**  /usr/share/doc/libdvdread4/README.css     **
**  for more information.                     **
**                                            **
************************************************

** (ghb:2824): WARNING **: Inhibit failed: The name org.freedesktop.PowerManagement was not provided by any .service files
[17:30:59] CPU: Intel(R) Core(TM)2 Duo CPU     E6750  @ 2.66GHz
[17:30:59]  - logical processor count: 2
[17:30:59] OpenCL: library not available
[17:30:59] hb_scan: path=/home/azerty/Bureau/windows/niglos/videos/22-11/niglos.mp4, title_index=1
udfread ERROR: ECMA 167 Volume Recognition failed
disc.c:269: failed opening UDF image /home/azerty/Bureau/windows/niglos/videos/22-11/niglos.mp4
disc.c:350: error opening file BDMV/index.bdmv
disc.c:350: error opening file BDMV/BACKUP/index.bdmv
[17:30:59] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 5.0.3
libdvdread: Encrypted DVD support unavailable.
************************************************
**                                            **
**  No css library available. See             **
**  /usr/share/doc/libdvdread4/README.css     **
**  for more information.                     **
**                                            **
************************************************
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[17:30:59] dvd: not a dvd - trying as a stream/file instead
[h264 @ 0xb0103540] A non-intra slice in an IDR NAL unit.
[h264 @ 0xb0103540] decode_slice_header error
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '/home/azerty/Bureau/windows/niglos/videos/22-11/niglos.mp4':
  Metadata:
    major_brand     : isom
    minor_version   : 0
    compatible_brands: mp41avc1
    creation_time   : 2017-11-23 15:11:47
    encoder         : vlc 2.2.4 stream output
    encoder-eng     : vlc 2.2.4 stream output
  Duration: 00:02:24.70, start: 0.000000, bitrate: 326 kb/s
    Stream #0:0(eng): Audio: none (mp3  / 0x2033706D), 44100 Hz, 2 channels, 128 kb/s (default)
    Metadata:
      creation_time   : 2017-11-23 15:11:47
      handler_name    : SoundHandler
    Stream #0:1(eng): Video: h264 (High) (avc1 / 0x31637661), yuv420p, 640x360 [SAR 1:1 DAR 16:9], 250 kb/s, 40,02 fps, 40 tbr, 1000k tbn, 60 tbc (default)
    Metadata:
      creation_time   : 2017-11-23 15:11:47
      handler_name    : VideoHandler
[17:30:59] scan: decoding previews for title 1
[h264 @ 0xa9fe4e40] A non-intra slice in an IDR NAL unit.
[h264 @ 0xa9fe4e40] decode_slice_header error
[17:31:00] scan: 10 previews, 640x360, 40,018 fps, autocrop = 8/0/0/16, aspect 1,78:1, PAR 1:1
[17:31:00] libhb: scan thread found 1 valid title(s)
[17:31:02] gtkgui: Preset: Regular->Normal
[17:31:02] 1 job(s) to process
[17:31:02] starting job
[17:31:02] sync: expecting 5790 video frames
[17:31:02] job configuration:
[17:31:02]  * source
[17:31:02]    + /home/azerty/Bureau/windows/niglos/videos/22-11/niglos.mp4
[17:31:02]    + title 1, chapter(s) 1 to 1
[17:31:02]    + container: mov,mp4,m4a,3gp,3g2,mj2
[17:31:02]    + data rate: 326 kbps
[17:31:02]  * destination
[17:31:02]    + /home/azerty/Bureau/niglos.mp4
[17:31:02]    + container: MPEG-4 (libavformat)
[17:31:02]  * video track
[17:31:02]    + decoder: h264
[17:31:02]      + bitrate 250 kbps
[17:31:02]    + filters
[17:31:02]      + Framerate Shaper (0:27000000:674700)
[17:31:02]        + frame rate: same as source (around 40,018 fps)
[17:31:02]      + Crop and Scale (624:352:8:0:0:16)
[17:31:02]        + source: 640 * 360, crop (8/0/0/16): 624 * 352, scale: 624 * 352
[17:31:02]    + loose anamorphic
[17:31:02]      + storage dimensions: 624 * 352, mod 2
[17:31:02]      + pixel aspect ratio: 1 / 1
[17:31:02]      + display dimensions: 624 * 352
[17:31:02]    + encoder: H.264 (libx264)
[17:31:02]      + preset:  veryfast
[17:31:02]      + profile: main
[17:31:02]      + level:   4.0
[17:31:02]      + quality: 20,00 (RF)
[h264 @ 0xaea098a0] A non-intra slice in an IDR NAL unit.
[h264 @ 0xaea098a0] decode_slice_header error
[17:31:02] reader: first SCR 0 id 0x1 DTS 0
[17:31:02] encx264: min-keyint: 40, keyint: 400
[17:31:02] encx264: encoding at constant RF 20,000000
[17:31:02] encx264: unparsed options: level=4.0:ref=1:8x8dct=0:weightp=1:subme=2:mixed-refs=0:trellis=0:vbv-bufsize=25000:vbv-maxrate=20000:rc-lookahead=10
x264 [info]: using SAR=1/1
x264 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 Cache64 SlowShuffle
x264 [info]: profile Main, level 4.0
[17:31:02] sync: first pts is 2250
[17:31:02] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 19500, next 20250, dur 750)
[17:31:02] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 66750, next 67500, dur 750)
[17:31:02] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 350254, next 351004, dur 750)
[17:31:02] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 478506, next 479256, dur 750)
[17:31:03] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 561757, next 562507, dur 750)
[17:31:03] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 735009, next 735759, dur 750)
[17:31:03] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 863261, next 864011, dur 750)
[17:31:03] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 1018513, next 1019263, dur 750)
[17:31:04] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 1146765, next 1147515, dur 750)
[17:31:04] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 1403268, next 1404018, dur 750)
[17:31:04] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 1531520, next 1532270, dur 750)
[17:31:05] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 1659772, next 1660522, dur 750)
[17:31:05] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 1815024, next 1815774, dur 750)
[17:31:05] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 1943275, next 1944026, dur 751)
[17:31:05] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 2071527, next 2072277, dur 750)
[17:31:06] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 2199779, next 2200529, dur 750)
[17:31:06] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 2456282, next 2457032, dur 750)
[17:31:06] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 2611534, next 2612284, dur 750)
[17:31:07] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 2739786, next 2740536, dur 750)
[17:31:07] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 2868038, next 2868788, dur 750)
[17:31:07] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 2996289, next 2997040, dur 751)
[17:31:07] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 3124541, next 3125291, dur 750)
[17:31:08] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 3252793, next 3253543, dur 750)
[17:31:08] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 3408045, next 3408795, dur 750)
[17:31:08] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 3536297, next 3537047, dur 750)
[17:31:08] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 3664548, next 3665298, dur 750)
[17:31:09] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 3792800, next 3793550, dur 750)
[17:31:09] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 3921052, next 3921802, dur 750)
[17:31:09] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 3948052, next 3948802, dur 750)
[17:31:09] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 4204556, next 4205306, dur 750)
[17:31:10] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 4332807, next 4333557, dur 750)
[17:31:10] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 4461059, next 4461809, dur 750)
[17:31:10] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 4515060, next 4515810, dur 750)
[17:31:10] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 4589311, next 4590061, dur 750)
[17:31:10] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 4717562, next 4718313, dur 751)
[17:31:11] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 4845814, next 4846564, dur 750)
[17:31:11] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 5001066, next 5001816, dur 750)
[17:31:11] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 5129318, next 5130068, dur 750)
[17:31:11] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 5257570, next 5258320, dur 750)
[17:31:12] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 5385821, next 5386571, dur 750)
[17:31:12] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 5514073, next 5514823, dur 750)
[17:31:12] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 5797577, next 5798327, dur 750)
[17:31:13] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 6054080, next 6054830, dur 750)
[17:31:13] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 6182332, next 6184582, dur 2250)
[17:31:13] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 6209332, next 6210082, dur 750)
[17:31:13] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 6310584, next 6311334, dur 750)
[17:31:14] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 6438835, next 6439585, dur 750)
[17:31:14] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 6594087, next 6594838, dur 751)
[17:31:14] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 6722339, next 6723089, dur 750)
[17:31:14] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 6850591, next 6851341, dur 750)
[17:31:15] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 6978843, next 6979593, dur 750)
[17:31:15] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 7107094, next 7107844, dur 750)
[17:31:15] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 7235346, next 7236096, dur 750)
[17:31:15] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 7309597, next 7311847, dur 2250)
[17:31:15] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 7390598, next 7391348, dur 750)
[17:31:16] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 7518850, next 7519600, dur 750)
[17:31:16] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 7775353, next 7776103, dur 750)
[17:31:16] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 7903605, next 7904355, dur 750)
[17:31:17] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 8031857, next 8032607, dur 750)
[17:31:17] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 8187109, next 8187859, dur 750)
[17:31:17] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 8315360, next 8316110, dur 750)
[17:31:17] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 8434612, next 8436862, dur 2250)
[17:31:17] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 8448112, next 8450362, dur 2250)
[17:31:17] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 8470612, next 8471363, dur 751)
[17:31:18] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 8571864, next 8572614, dur 750)
[17:31:18] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 8828367, next 8829117, dur 750)
[17:31:18] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 8983619, next 8984369, dur 750)
[17:31:18] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 9010620, next 9011370, dur 750)
[17:31:19] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 9111871, next 9112621, dur 750)
[17:31:19] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 9240123, next 9240873, dur 750)
[17:31:19] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 9368374, next 9369125, dur 751)
[17:31:19] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 9496626, next 9497376, dur 750)
[17:31:19] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 9561877, next 9564127, dur 2250)
[17:31:19] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 9577627, next 9578377, dur 750)
[17:31:19] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 9624878, next 9625628, dur 750)
[17:31:20] reader: done. 1 scr changes
[17:31:20] sync: video time didn't advance - dropped 1 frames (delta 0 ms, current 9780130, next 9780880, dur 750)
[17:31:20] work: average encoding speed for job is 235,500488 fps
[17:31:20] mux: track 0, 4293 frames, 2296629 bytes, 118,44 kbps, fifo 8192
[17:31:20] sync: got 4293 frames, 5790 expected
[17:31:20] render: lost time: 0 (0 frames)
[17:31:20] render: gained time: 0 (0 frames) (0 not accounted for)
[17:31:20] h264-decoder done: 4369 frames, 0 decoder errors, 0 drops
x264 [info]: frame I:11    Avg QP:14,85  size: 11043
x264 [info]: frame P:1076  Avg QP:17,41  size:  1200
x264 [info]: frame B:3206  Avg QP:20,72  size:   276
x264 [info]: consecutive B-frames:  0,3%  0,0%  0,6% 99,0%
x264 [info]: mb I  I16..4: 32,4%  0,0% 67,6%
x264 [info]: mb P  I16..4:  5,9%  0,0%  0,1%  P16..4: 41,1%  5,4%  2,4%  0,0%  0,0%    skip:45,1%
x264 [info]: mb B  I16..4:  0,2%  0,0%  0,0%  B16..8:  2,6%  0,4%  0,0%  direct:11,9%  skip:84,8%  L0:45,3% L1:53,8% BI: 1,0%
x264 [info]: coded y,uvDC,uvAC intra: 11,5% 69,7% 9,8% inter: 0,8% 20,3% 0,0%
x264 [info]: i16 v,h,dc,p: 68% 12% 17%  3%
x264 [info]: i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 28% 27% 17%  5%  5%  4%  6%  4%  5%
x264 [info]: i8c dc,h,v,p: 62% 17% 20%  2%
x264 [info]: Weighted P-Frames: Y:0,0% UV:0,0%
x264 [info]: kb/s:91,41
[17:31:20] libhb: work result = 0

User avatar
BradleyS
Moderator
Posts: 1199
Joined: Thu Aug 09, 2007 12:16 pm

Re: There is no audio in the encoded file

Post by BradleyS » Thu Nov 23, 2017 4:52 pm

Please read Where to Get HandBrake: https://handbrake.fr/docs/en/1.0.0/get- ... brake.html

You will want to remove the broken Ubuntu package as we have no control over it, and install 1.0.4 from https://launchpad.net/~stebbins/+archiv ... e-releases

matchac
Posts: 2
Joined: Thu Nov 23, 2017 4:26 pm

Re: There is no audio in the encoded file

Post by matchac » Thu Nov 23, 2017 5:29 pm

Great, indeed, probably my old version wasn't the good one.
It works now.
Thanks a lot

User avatar
BradleyS
Moderator
Posts: 1199
Joined: Thu Aug 09, 2007 12:16 pm

Re: There is no audio in the encoded file

Post by BradleyS » Thu Nov 23, 2017 5:48 pm

:D

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