Crash

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StarFire
Posts: 4
Joined: Fri Dec 30, 2016 5:27 am

Crash

Post by StarFire » Fri Dec 30, 2016 5:45 am

Please detail your question or problem in as much detail as possible:
Handbrake closes at about four minutes remaining. I started the job two times and got the same crash. I have been using handbrake for a year and about two weeks on this specific laptop without any issues. I was trying to scale a video and improve the audio quality as well as preparing it for uploading. I upload videos daily, so the sooner I can receive help, the better.
Tell us about your environment. What version of HandBrake? What version of Linux / Unix are you running. etc.
Handbrake 1.0.0. Linux Ubuntu 16.04 LTS
If there was any exception or error displayed, please copy it and paste it here:
The window closed without a crash report.
Please include the scan or encode log:
http://pastebin.com/2YYvzXnT

Code: Select all

 Paste a log of the scan or encode between these code brackets, or use a pastebin website and provide us with the URL it gives you. 
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Woodstock
Veteran User
Posts: 1840
Joined: Tue Aug 27, 2013 6:39 am

Re: Crash

Post by Woodstock » Fri Dec 30, 2016 2:11 pm

Do you get the same crash with 1.0.1, which was released yesterday?

StarFire
Posts: 4
Joined: Fri Dec 30, 2016 5:27 am

Re: Crash

Post by StarFire » Fri Dec 30, 2016 7:55 pm

It turned out that my update manger was not actually updating anything. So once I fixed those issues, handbrake updated to 1.0.1. And it would seem that the crash I was experiencing is gone. Sorry about that mistake.

inji
Posts: 2
Joined: Mon Jan 16, 2017 4:45 pm

Re: Crash

Post by inji » Mon Jan 16, 2017 4:49 pm

My handbrake 1.01 still crashes encoding with h264
My OS: Ubuntu 16.04 x64

Code: Select all

*** Error in `ghb': realloc(): invalid next size: 0x00007f7e180ec750 ***
270 ======= Backtrace: =========
271 /lib/x86_64-linux-gnu/libc.so.6(+0x777e5)[0x7f7eabb907e5]
272 /lib/x86_64-linux-gnu/libc.so.6(+0x82a5a)[0x7f7eabb9ba5a]
273 /lib/x86_64-linux-gnu/libc.so.6(realloc+0x179)[0x7f7eabb9cc89]
274 ghb[0xac47e8]
275 ghb[0x82a11a]
276 ghb[0x82b5ff]
277 ghb[0x49de01]
278 ghb[0x49df3f]
279 ghb[0x499220]
280 ghb[0x4b425b]
281 /lib/x86_64-linux-gnu/libpthread.so.0(+0x76ba)[0x7f7eaf20d6ba]
282 /lib/x86_64-linux-gnu/libc.so.6(clone+0x6d)[0x7f7eabc1f82d]

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JohnAStebbins
HandBrake Team
Posts: 4953
Joined: Sat Feb 09, 2008 7:21 pm

Re: Crash

Post by JohnAStebbins » Sat Jan 21, 2017 6:59 pm

For anyone having this problem. We just had a report that erasing the config directory ~/.config/ghb "makes the problem go away". It would be very helpful if someone could help me out by verifying this. But *first* back up the directory and tar it up so that you can provide it to me for debugging this problem.

Thanks
Last edited by Rodeo on Sun Jan 22, 2017 9:28 am, edited 1 time in total.
Reason: Added emphasis

inji
Posts: 2
Joined: Mon Jan 16, 2017 4:45 pm

Re: Crash

Post by inji » Wed Feb 15, 2017 4:37 pm

Hi, John.
I can confirm that deleting the config directory ~/.config/ghb in Ubuntu 16.04 x64 the problem goes away.
This is what I did:
1.- Uninstall & purge handbrake v0.10.2 which comes with official xenial repositories.
2.- Delete ~/.config/ghb
3.- Install handbrake-gtk v1.0.2 from ppa
All seems to be ok. No more crashes till now.
Just two small issues:
1. When click on open source for the second time upwards, always open my home directory and not the last I visited as before.
2. The UI is half-translated to spanish.

Thanks for your work!

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